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HappyBhalla - PeerSpot reviewer
Senior Software Developer at Gojek
Real User
Top 10
Helps with code review, test case generation, and chat features
Pros and Cons
  • "When I write code, I feel like I have someone sitting with me to help me. Wherever I'm stuck, I just ask a question, and it provides guidance that I can use."
  • "In a few cases, the results aren't correct, so that needs improvement. Also, it would be great if the results could be presented in different formats, not just text. As engineers, it takes time to read through text-based results."

What is our primary use case?

Whenever I need to write test cases for my development code, I just give the command to Copilot, and it automatically helps me write them. Then I just need to review them. It also really helps me write the skeleton of the basic design. It won't give me a 100% solution, but it gives me a 75% solution. Then I just need to review it, make some cosmetic changes, and it's ready. 

Overall, where I used to spend a whole day on test-related activities, now I just need to spend two to three hours, and I can complete my job.

How has it helped my organization?

It's helped reduce engineering effort. If I can complete my job in half a day, then all the engineers can complete their jobs in half a day. Ultimately, it saves cost and optimizes performance. 

From the company perspective, if we needed to spend a million dollars, we can now reduce it to at least a hundred thousand dollars.

What is most valuable?

Copilot's code review, test case generation, and chat features are most valuable to me. When I write code, I feel like I have someone sitting with me to help me. Wherever I'm stuck, I just ask a question, and it provides guidance that I can use.

What needs improvement?

In a few cases, the results aren't correct, so that needs improvement. Also, it would be great if the results could be presented in different formats, not just text. As engineers, it takes time to read through text-based results. 

If they could provide diagrams or basic design architectures, it would be easier to understand and take less time to review. So, as of now, image functionality is not provided by GitHub Copilot, and it would be great if they could add that.

So, I would like to see improvements in the result generation, more results, different result formats, and image functionality.

Buyer's Guide
GitHub CoPilot
October 2024
Learn what your peers think about GitHub CoPilot. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for four months. I work with the latest version.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. It is a stable product. Copilot is a good thing when you're writing code. It assists you wherever you need it. 

On the other hand, there are a lot of benefits to this feature, like suggesting code before you write it and suggesting the optimal way to write it, which is really helpful. 

Apart from that, it helps with writing test cases and suggestions for heavy algorithms where you need to put in a lot of brainpower. So, it makes things easier.

On the other hand, the negative points, Copilot still hasn't reached a point where we can trust it 100%. Sometimes, when we raise a query, it stops working intermittently. So, at that moment, we need to look for other options. It's not, as of now, 100% reliable. Sometimes, it stops working; sometimes, the output has issues. So, we need to be careful with information.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. Sometimes, we face high traffic on Copilot, and it stops responding to our queries. It's happened a few times, maybe three or four times out of a hundred.

It's not 100% reliable. Sometimes, we stop receiving responses. We have around 500 end users in our company. It is used on a daily basis. 

How are customer service and support?

The customer service and support are okay. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched to GitHub because it's more appropriate and saves me time. On Google, I need to spend time searching for something, typing it in, and then getting a bunch of solutions out of which I need to pick the best one. 

Copilot, on the other hand, gives me the best answer out of all the possibilities with just one query. That's a big benefit.

How was the initial setup?

I would rate my experience with the initial setup of this product a seven out of ten, where one is difficult, and ten is easy to set up. 

It is not complex. I gave it a seven because there were a few minor technical challenges with the initial login. It wasn't as smooth as logging in to Gmail or Microsoft Outlook, but I was able to log in after a few tries. 

So, it is a bit tricky. These are just minor challenges, not completely smooth. 

We use the licensed version, not a cloud version. We purchased a license and installed it.

What about the implementation team?

We did everything ourselves. I was able to do it alone; it didn't require much effort. So, one person can manage both the deployment and maintenance.

It took only one day to deploy it. It's not really a deployment in the traditional sense. We requested a license key from Microsoft, and then we used that key to log in from our laptops. We configure it with our development environment, and it works smoothly.

What was our ROI?

If you invest some amount, it will definitely reduce your production cost. I would rate the ROI an eight out of ten, where one is low ROI and ten is high ROI. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a five out of ten, where one is very cheap and ten is very expensive. So it's affordable.

There are no additional costs to the standard license. So the price is fixed.

Which other solutions did I evaluate?

This is the first time I've used a tool like this that assists with code writing. Before that, I used a simple Google search. 

Moreover, Google has recently launched its feature, but it's not as mature as Copilot's. They're in the very early phase.

What other advice do I have?

Developers, testers, front-end, back-end, any developer can use it. It's really beneficial for them. On the other hand, testers can also explore test cases with Copilot. It'll help them, too.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Program Manager at a healthcare company with 10,001+ employees
Real User
Top 5
Its powerful autocompletion features streamline code development and enhance productivity, but its reliance on the training data and the need for improved reporting capabilities pose challenges
Pros and Cons
  • "The most valuable aspects in terms of features, revolve around its code generation capabilities."
  • "There's room for improvement to ensure that suggestions align more precisely with the context of what I'm seeking, minimizing instances of unrelated or inaccurate code suggestions."

What is our primary use case?

The primary focus has been on leveraging its capabilities for increased ease of use and productivity. The main goal is to accelerate application development, allowing us to build applications more efficiently.

What is most valuable?

The most valuable aspects in terms of features, revolve around its code generation capabilities. Firstly, the functionality for generating test cases based on existing code and application logic has been invaluable. Secondly, the code explanation feature has emerged as another essential tool. Beyond these, the primary function of facilitating the development of new code or additions to existing code remains a key focus.

What needs improvement?

There's room for improvement to ensure that suggestions align more precisely with the context of what I'm seeking, minimizing instances of unrelated or inaccurate code suggestions. It could benefit from enhancements in several key areas. Firstly, there's a need for improved integration across different Integrated Development Environments to ensure a consistent user experience. Secondly, providing users with more granular control over when Copilot is active, preferably on a per-project basis, would enhance flexibility. Also, broadening Copilot's contextual awareness beyond open files to consider the entire project or codebase context could lead to more accurate and relevant suggestions, particularly in scenarios where opening all files is impractical. The current state lacks maturity, and reporting is not readily available out of the box. Users have to request specific reports, involving collaboration with the data team, indicating a need for more streamlined and accessible reporting features.

For how long have I used the solution?

I experimented with the technical preview version when it was initially launched last year, taking advantage of the free access provided at that time. However, in a professional context, I have been utilizing it for real-time database work over the past three and a half months.

What do I think about the stability of the solution?

The stability is generally satisfactory. The tool itself operates smoothly, but potential challenges may arise, especially in larger enterprises utilizing proxies. It's crucial to adhere to the documentation on operating with proxies to avoid glitches.

What do I think about the scalability of the solution?

The scalability is impressive. It accommodates growth seamlessly; as you acquire more licenses, the tool scales accordingly to meet the increasing demand. As of now, we have successfully onboarded and currently have approximately three hundred and fifty active users.

How are customer service and support?

We have engaged with the support team for feature requests, particularly in terms of porting, and have found the response to be somewhat delayed. It's worth noting that GitHub and Microsoft teams have communicated that they are actively addressing these concerns in private.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The initial setup operates on a license-based model, providing flexibility as you can allocate licenses to a GitHub team. While the implementation itself is straightforward and requires minimal ongoing maintenance, a significant challenge has emerged in terms of documentation, especially concerning security documentation. The current lack of comprehensive documentation raises concerns, particularly for larger enterprises. When activating Copilot, you are prompted to provide essential information, such as the location of your Azure instance where suggestions will be processed. Once you input this information, the installation proceeds seamlessly.

What was our ROI?

While it's premature for a comprehensive ROI analysis, we have observed a positive trend with users expressing satisfaction.

What's my experience with pricing, setup cost, and licensing?

A personal license is priced at ten dollars per month, while a professional or enterprise license costs nineteen dollars per user, and these rates are consistent for all users.

Which other solutions did I evaluate?

While we have explored various options within the Microsoft ecosystem, such as the solution offered, we haven't actively employed any other AI tools at the enterprise level.

What other advice do I have?

It's essential to perceive it as a supplementary tool, not the primary driver. Caution should be exercised in blindly accepting suggestions to avoid unexpected challenges. The time invested in reviewing suggestions is crucial, and the tool's effectiveness depends on the user's domain knowledge. While it can be ideal for bridging domain and technical aspects for those with expertise, users with less experience may overlook potential issues, necessitating careful consideration. Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
GitHub CoPilot
October 2024
Learn what your peers think about GitHub CoPilot. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Mark Ngeno - PeerSpot reviewer
IT Security Manager at LIVING GOODS
Real User
Top 5Leaderboard
With a straightforward initial setup phase in place, the tool offers its users great AI capabilities
Pros and Cons
  • "The product's initial setup is straightforward because it's pushed through the updates."
  • "GitHub CoPilot's stability is an area of concern where improvements are required."

What is our primary use case?

GitHub CoPilot helps its users summarize documents. GitHub CoPilot has an AI capability that allows it to give its users a summary of documents that it has received from them. GitHub CoPilot also provides meeting summaries and suggestions on how and when you are supposed to send reports or emails. GitHub CoPilot establishes a total baseline of its users' activities so that it can later recommend to its users how to structure their day.

What needs improvement?

GitHub CoPilot's stability is an area of concern where improvements are required.

For how long have I used the solution?

I have been using GitHub CoPilot for three or four months. I have experience with the preview version of the product. Though I am not sure about it, I think that GitHub CoPilot is not yet released in the market.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

I will not be able to comment on the scalability part of the solution since my company has not undertaken a full-fledged deployment process across our organization's users.

All the people in my company use GitHub CoPilot in one form or the other.

How was the initial setup?

The product's initial setup is straightforward because it's pushed through the updates. The product's updates are allowed automatically, so the setup process is not something one needs to get involved in deeply.

The solution can deployed in less than a minute since it is done through the automatic updates provided by GitHub.

No technical people are required to take care of the deployment and maintenance of the solution since it gets automatically pushed as an update from GitHub CoPilot.

What about the implementation team?

The solution's deployment part was managed with the help of one of our company's in-house teams.

What's my experience with pricing, setup cost, and licensing?

GitHub CoPilot comes readily available for enterprise customers, so it's a free add-on if you already have GitHub's enterprise license.

What other advice do I have?

I recommend the solution to those who plan to use it.

As it is a new product in the market, I rate the overall tool an eight to nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Architect at UST Global España
Real User
Top 5Leaderboard
Copilot makes handling multiple deployments easier by automating the process and eliminating the need to manually update each node
Pros and Cons
  • "GitHub Copilot code suggestion capabilities are always good."
  • "The only suggestion is to enhance Copilot's ability to assist developers with infrastructure as code tasks. Like, while using CI/CD pipeline, when I use YAML files, so it could just support the port number."

What is our primary use case?

Today, if you're aware of the CI/CD requirements, then it's fine. Unless you know how to create the pipeline, it would be tough. The one I'm using is already set. So I can implement it immediately. If there is a deviation from that, then it will be a little tough, I would need to Google to find the solution. I can implement it.

When you're using it, it's automatically deployed. In a normal application, it used to provide a single application. In this proprietary thing, it is just now it used to provide in the scripting tag, you need to provide Spring Boot.run, and that server code. So that unit is forwarded. In Copilot, you need to mention which nodes you are going to configure. So you need to provide all the port numbers and then deploy there. It will automatically deploy everywhere.

What is most valuable?

The deployment is easier when you're handling multiple deployments. So, I don't need to node application unit for node, update, and everything everywhere. But it's also in the engine we can do there. 

Once you set up everything, it is automatically handled. But once the setup is done, it's done.

GitHub Copilot code suggestion capabilities: It's always good. When you're doing any deployment, the suggestions are always welcome. You don't need to remember everything. You can pick from the solutions provided.

What needs improvement?

One thing I noticed is that normally, in CI/CD pipelines, we put: 

  • the Jenkins path, 
  • the Git repository paths, and 
  • the number of reports we are going to deploy.

If we had an automatic system, an automatic page to do all these things, it would be easier. Not a configuration, but a page. If you have that kind of page, then Copilot can help all the developers. This is my individual preference. It can be there, it may not be. Maybe I'm not able to explore those issues, but that is one thing I noticed.

Currently, we need to map everything. We need to provide the Git card and where we need to deploy. If it is pre-prod, stage, or production, we need to map it separately. If we had some kind of program and could take it from the application of properties file, it would have been great. We configure everything in separate files. 

Even for development, staging, and production environments, we need to make separate files for each. If you have some mechanics to automate that, it would be great. It's for the entire system. Their system is like that. You need to prepare separately for every manage. So if you have one utility to make all those alternates, it would have been great. A UI would enhance the developer experience and streamline the CI/CD process.

You need to configure it separately for each environment. If everything is in a dropdown, it could be directly included. It will automatically connect to your dedicated agent. But it is okay. As of now, it's working fine. It's just manually maintaining that data. It worked fine. No issues. That is the only suggestion I have.

TL;DR:

For different environments, like production, stage, and development, if we can have a single point, like one, two, or three instead of opening for each, that feature would be helpful. We have numbers for certain regions, but again, the developer and the team should remember which number is for dev, stage, and prod. That could be easier for maintenance. 

The administrator doing the CI/CD pipeline should remember that number. It can be easier for any AI tool to do that. Instead of putting the phase in the configuration, if you put in a AI tool, it is easier for the system to manage.

For how long have I used the solution?

I have been using it for three months. 

What do I think about the stability of the solution?

It's stable. 

What do I think about the scalability of the solution?

It's scalable.

In the last team that we had around 13 members, everyone never faced any issues when using Git merge and Git commit. You have a separate Git repository, and you just need to know how to use it. The only thing is, our case of sessions should be organized, and the resources should be proper.

You want to see what everything the account does. I do everything with a command prompt, not using any Git GUI. You'll get the GUI application for your commit and such. It's fine.  

How was the initial setup?

Deployment time: If the database scripting and the data center information are ready, then it will take one or two hours. It's a server configuration. Two to three hours of work.

Deployment resources: I can also do it. It doesn't require multiple people. If the software is ready and everything is fine, then only one person can do everything. That is what a full-stack developer means. If you are a full-stack developer, it means you can handle all the data-related tasks and services. I'm a full-stack developer, so I'm ready to do that. I should have the capability to do everything on the website.

What about the implementation team?

We have a separate team to do that. They will do the things for us. From my side, I just raise a ticket in Jira support, and then they will take the ticket and implement it. The installation and configuration is a separate process because in each organization, they have separate monitoring systems.  

There's a separate team to make those things happen for me.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. The only suggestion is to enhance Copilot's ability to assist developers with infrastructure as code tasks.

Like, while using CI/CD pipeline, when I use YAML files, so it could just support the port number. That will improve the feature. But the developer should be aware of the feature.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Dimitris Iracleous - PeerSpot reviewer
Lead Technical Instructor at Code.Hub
Real User
Top 5Leaderboard
Provides code snippets and helps to auto-complete the code
Pros and Cons
  • "GitHub CoPilot helps us auto-complete code. The tool's context awareness benefits our projects because it identifies the context in which we are working and automatically proposes solutions that we use."
  • "The tool needs to focus on integration, as it is the most important aspect. I would like to see some pre-designed modules included in my projects."

What is our primary use case?

We use the tool for code snippets that we integrate into our solutions. 

What is most valuable?

GitHub CoPilot helps us auto-complete code. The tool's context awareness benefits our projects because it identifies the context in which we are working and automatically proposes solutions that we use. 

The most important factor is that we need less time for design. We can cover solutions more quickly; our updates will be within days, not months, as before.

What needs improvement?

The tool needs to focus on integration, as it is the most important aspect. I would like to see some pre-designed modules included in my projects.

For how long have I used the solution?

I have been using the tool for a month. 

What do I think about the stability of the solution?

I rate the solution's stability a nine out of ten. It is good and promising. 

What do I think about the scalability of the solution?

GitHub CoPilot's scalability is quite satisfactory. I rate it a ten out of ten. My company has two users. 

How are customer service and support?

We use support from Microsoft's online documentation and resources. We don't need to contact human support.

How was the initial setup?

GitHub CoPilot's deployment is straightforward. It is used as a tool for assistance rather than being deployed within our projects.

What's my experience with pricing, setup cost, and licensing?

We have a demo license. Once we understand what we'll do, we'll start with a paid license.

What other advice do I have?

We are still in the planning phase. We have attended some seminars by Microsoft to understand our needs better. Once we have a clear plan and strategy, we will discuss whether we need professional help. 

My advice for people who want to start using it is to understand how it works and to find uses for the platform. This means focusing on how to develop their processes, not traditionally, but by utilizing these AI tools.

I rate the overall solution a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mahender Nirwan - PeerSpot reviewer
Software developer at TAIGLE LLC
Real User
Top 5Leaderboard
Has a straightforward setup process, but its code prediction accuracy needs enhancement
Pros and Cons
  • "The platform's most valuable feature is detecting and suggesting variables based on the existing file context."
  • "They could enhance the product's accuracy of suggestions, especially when dealing with non-standard or legacy code."

What is our primary use case?

We use the platform to accelerate coding by providing relevant code suggestions and automating repetitive tasks. I use it in a development environment focused on various programming languages, where it helps by predicting code snippets and detecting variable names, which speeds up the coding process.

What is most valuable?

The platform's most valuable feature is detecting and suggesting variables based on the existing file context. This feature streamlines coding by offering relevant variables, making it easier and faster to write accurate code.

What needs improvement?

They could enhance the product's accuracy of suggestions, especially when dealing with non-standard or legacy code. Additionally, an easier and more intuitive way to toggle Copilot on and off would be beneficial.

For how long have I used the solution?

I have been using GitHub Copilot for a few months.

What do I think about the stability of the solution?

The code prediction is generally stable, though there are occasional inaccuracies. 

How was the initial setup?

The initial setup was very straightforward. 

What about the implementation team?

The implementation was done in-house.

What was our ROI?

The return on investment may vary depending on the project. The predictions aren't always accurate for large enterprise solutions or extensive codebases. However, for standardized projects, it can significantly improve productivity.

What's my experience with pricing, setup cost, and licensing?

GitHub Copilot is a paid service, costing approximately $6 per month. There might be a free trial available.

Which other solutions did I evaluate?

I decided to try GitHub Copilot because of its integration with GitHub and my existing workflow.

What other advice do I have?

GitHub CoPilot is quite capable of AI. It provides good suggestions and aids in coding, but the increase in productivity is modest.

I recommend that others analyze if it works for their requirements. It's important to assess if it fits their workflow before fully integrating it into their coding practices.

I rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Danit Sannikov - PeerSpot reviewer
Project manager at SII
Real User
Top 5Leaderboard
Used for prompt engineering and shortens the time it takes to finish a certain task
Pros and Cons
  • "The CoPilot app that you can use while creating presentations is very useful."
  • "It would be useful if we could use the solution to create documents, not only prompts."

What is our primary use case?

GitHub CoPilot can be used for prompt engineering, delivering information to create a presentation, and comparing results from other AI tools, like ChatGPT or Gemini. You can use the CoPilot app while creating presentations, but we need to subscribe and pay an additional fee to use it. I'm truly considering talking to the management team to contact Microsoft to see if we can use that feature. It's a very useful feature.

What is most valuable?

The CoPilot app that you can use while creating presentations is very useful.

What needs improvement?

It would be useful if we could use the solution to create documents, not only prompts. It would also help if we could insert documents and create results in accordance with the documents inserted.

The tool has a feature that allows you to upload a voice document or a recording, and it can export the transcription for that recording. This transcription is not available in all languages. I would like to know whether the solution plans to expand the number of languages because I want to know if there's also a plan for Hebrew transcription.

There are limitations because you have to subscribe and pay more money to use the GitHub CoPilot tool.

For how long have I used the solution?

I have been using GitHub CoPilot for a few months.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

I've tried to contact Microsoft, but I haven't received a response. I'm not impressed with the technical support.

How was the initial setup?

The solution's initial setup is pretty straightforward, but I'm not as impressed as ChatGPT and Gemini.

What was our ROI?

With GitHub CoPilot, we have more opportunities and can approach more people in less time. The solution shortens the time it takes to finish a certain task.

What's my experience with pricing, setup cost, and licensing?

We have a license but need another one for the GitHub CoPilot tool.

What other advice do I have?

Overall, I rate GitHub CoPilot an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Bertin Fonge - PeerSpot reviewer
Data Analyst and Developer at Bridge Labs
Real User
Top 5Leaderboard
A tool that helps users to do analysis and find the exact technical details they want from it
Pros and Cons
  • "The initial setup of the product is easy."
  • "Some of the suggestions provided by GitHub CoPilot are not accurate, making it an area of concern where improvements are required."

What is our primary use case?

Apart from being a DevOps and solution architect, I am also a data analyst. I use GitHub CoPilot when I want to do some analysis and get some exact technical details. I don't have time to always go to my browser and figure out how to implement something, so once I am at work and I have the initial setup done already, I really know what to do and how to go about it. The product is simple to work on since if I have to work on a project, I can do some analysis before developing infographics, making it a really efficient product.

What needs improvement?

Some of the suggestions provided by GitHub CoPilot are not accurate, making it an area of concern where improvements are required.

For how long have I used the solution?

I have been using GitHub CoPilot for two years. I use the solution's latest version. I am a customer of GitHub.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

The stability issues in GitHub CoPilot are the same as the ones in GitHub Codespaces. Even with a high-speed internet connection, the product hangs and has some glitches.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten since the product's scalability still has a lot of room for improvement.

How are customer service and support?

I haven't contacted the technical support team of GitHub CoPilot since if I face any stability-related issues with the product, I stop or disable it and then enable it, after which it starts working again.

How was the initial setup?

The initial setup of the product is easy.

For deployment, you just need to log in to your GitHub account through your ID, after which GitHub Codespaces automatically connect to GitHub CoPilot to your GitHub account.

The solution is deployed on the cloud.

GitHub CoPilot's deployment process did not take a long time.GitHub CoPilot is a service that is not complex. The deployment process was very fast.

What's my experience with pricing, setup cost, and licensing?

The product offers a free version and a paid version. Whether to choose the product's free version or paid version depends on the size of the company where it will be used. If your company size is going to increase and many people plan to use the product, then GitHub will charge you a certain amount. The account on GitHub I use is free for a year, after which I need to start paying if I want to use the solution. In my company, for some of the users, I have seen that certain payments need to be made to GitHub CoPilot.

What other advice do I have?

Before using GitHub CoPilot, you need to consider what you are working on so that you don't miss what you are trying to achieve. When you are working on professional projects or very important projects for which, it may not be a good idea to use GitHub CoPilot. You should have good knowledge of what you are doing.

I rate the overall product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user