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reviewer1130037 - PeerSpot reviewer
Systems Engineer at a hospitality company with 5,001-10,000 employees
Real User
Very easy to use with pretty good support
Pros and Cons
  • "The solution has improved our throughput by helping us keep up with the demand and acquisitions that we have been going through."
  • "I would like to have more details on alerting. It is not real granular right now. What It gives you is sort of basic, and we can't do a lot of tweaking on our own. We would like to be able to tweak some of the alerts for our team."

What is our primary use case?

3PAR is our primary storage for everything aside from VDI, which is where we are using our Nimble.

We use everything from point of sale to database. Those are the two big mission-critical applications. There is also virtualization for servers.

How has it helped my organization?

It makes for less administrative overhead.

The solution has improved our throughput by helping us keep up with the demand and acquisitions that we have been going through.

What is most valuable?

  • Easy to use
  • Easy to deploy

The quick, easy deployment, along with its administration, are its most valuable features.

What needs improvement?

I would like to have more details on alerting. It is not real granular right now. What It gives you is sort of basic, and we can't do a lot of tweaking on our own. We would like to be able to tweak some of the alerts for our team.

Buyer's Guide
HPE 3PAR StoreServ
December 2024
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

For how long have I used the solution?

I am fairly new to using 3PAR. I have only been with the company for about a year, using 3PAR during that time.

What do I think about the stability of the solution?

It has been a lot more stable over the past year that I have using it. Early on, we did have some issues, but working with HPE, we were quickly able to fix all that. Since then, it has been very stable.

What do I think about the scalability of the solution?

It does help with the growth, mainly in some of the point of sale systems that we need.

How are customer service and support?

I would rate the technical support about a seven or eight (out of ten). They have been pretty good. The response time has been pretty good for any issues that we have had. From a hardware standpoint, we haven't had that much. It has been more from a software side, and we have had some pretty good responses from HPE.

How was the initial setup?

The initial setup was straightforward. It is quick and very intuitive. You can turn it on and figure out pretty much what you need to do right away. You don't have to have too much hand-holding for it. So, it's fairly easy to use.

What about the implementation team?

We did it all on our own.

What was our ROI?

The solution has increased our performance.

It has reduced time to deployment by about 30 percent, mainly from the virtualization server standpoint.

Which other solutions did I evaluate?

I have used a number of different storage solutions, and the HPE products are probably the best from an ease of use and administrative standpoint. 

What other advice do I have?

From my experience in the past with other storage solutions, it is very easy to use with pretty good support. So far, from what I have seen, I do like it.

It is a real good solution. It is probably one of the better storage solutions for large enterprises and main back-end storage that I have used in the past.

We do the InfoSight predictive analytics. We have just gotten into it with the 3PAR storage, as we have mainly used it on the Nimble side.

We actually don't use the deduplication right now. That is something that we have looked into, but haven't implemented yet.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SystemsEfd16 - PeerSpot reviewer
Systems Engineer at a financial services firm with 501-1,000 employees
Real User
We have more uptime, better trade times, and less hassle opening tickets

What is our primary use case?

Low latency storage for production trading systems.

We have multiple trading platforms which are trading different products regionally. The complexity comes when we are applying those trading algorithms globally. It has to be efficient in executing those trades, getting the right prices for the customers with the right spreads for the customer. You have every global FX currency that is present plus equities and future options. If you put all these things together, it gets quite complex.

We have been extremely happy with 3PAR so far.

How has it helped my organization?

We have more uptime, better trade times, and less hassle opening tickets with HPE.

What is most valuable?

  • Remote Copy Groups
  • Peer Persistence
  • Redundancy
  • Fairly easy user interface
  • InfoSight

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It's a very stable platform. It has been running pretty smoothly. It's one of those things where you set it and forget it. We tweak it here and there and we add things to it a little bit, but nothing crazy.

What do I think about the scalability of the solution?

We haven't really had to add anything to it recently.

How is customer service and technical support?

Technical support is very good. They're very prompt. They know about stuff before we do sometimes.

Last night was a perfect example. We had a problem last night and before we knew it, there was an email and then, about 15 minutes, later HPE Support sent another email saying don't worry about it, it corrected itself, nothing to worry about.

What was our ROI?

I would think we are seeing return on investment. I'm not sure of the exact numbers.

What other advice do I have?

I've had a great experience with it and I would recommend it to a colleague.

I rate it at nine out of 10. It's a very stable platform, it's very easy to learn how to use, has an easy user interface, tasks are very simple for an admin. As I said before, you set it up and you don't have to worry about it after that. With HPE you're in good hands.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE 3PAR StoreServ
December 2024
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Systems Architect at Greenville Health Systems
Real User
It was straightforward, simple, and easy to set up for managing compute and storage
Pros and Cons
  • "The most valuable features for me are the simple management of the platform and its performance."
  • "It was straightforward, simple, and easy to set up, along with the OneView tools, for managing both compute and storage."
  • "It needs the addition of InfoSight, which is the most critical, along with predictive analytics and AI."

What is our primary use case?

I am with a healthcare system. It is for our electronic medical record.

It has been fantastic. No issues.

How has it helped my organization?

It is all a part of the GreenLake offering that we have, which includes monitoring, performance, and being able to accelerate delivery with the platform. This is most critical for us.

What is most valuable?

The most valuable features for me are the simple management of the platform and its performance.

What needs improvement?

It needs the addition of InfoSight, which is the most critical, along with predictive analytics and AI.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It has been rock solid for us.

What do I think about the scalability of the solution?

It has been rock solid for us.

How are customer service and technical support?

We have not used their technical support.

Which solution did I use previously and why did I switch?

We took a look at what our current challenges were with just traditional compute and storage, and we were not fully integrated with those solutions. This solution allowed us to standardize on one platform and be able to deliver it in a quick way. That was all around the most beneficial.

How was the initial setup?

It was straightforward, simple, and easy to set up, along with the OneView tools, for managing both compute and storage. It took a couple of days to set up, and two to three days to get familiar with the interface.

What was our ROI?

With our electronical health record, we are one of the few customers who are able to offer it as a service to other hospital systems. We are able to deliver these services to our customers, not just within our current business, but future businesses.

What's my experience with pricing, setup cost, and licensing?

My recommendation would be to engage professional services, if you have questions. We sat down and went through a very extensive (six to eight month) evaluation from the components. We visited some labs and other sites. 

Take advantage of what HPE offers as far as professional services, and this will help you make the right decision.

Which other solutions did I evaluate?

We did evaluate other solutions. We chose 3PAR because of the converge system, the all in one solution.

What other advice do I have?

It has been very beneficial for us.

The most important criteria when evaluating a vendor: 

  • Resiliency
  • The data replication features
  • An all-flash array 
  • Performance.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user783903 - PeerSpot reviewer
Manager IT Infrastructure at a comms service provider with 1,001-5,000 employees
Vendor
We like the Virtual Volumes and how we can do thin provisioning
Pros and Cons
  • "We like something called Virtual Volumes and how we can do thin provisioning."

    What is our primary use case?

    We use it mainly for our virtual environment.

    Performance-wise, it's pretty good. You can't say we have the high-end version, but the one that we have does meet our requirements. Overall, we are happy with the performance.

    What is most valuable?

    We like something called Virtual Volumes and how we can do thin provisioning. These are the main things that we usually look for.

    Redundancy-wise it's quite good. We've got redundancy at each level.

    What needs improvement?

    At the present time, there is nothing we see that we are lacking.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    It is pretty stable. That's the reason we bought one more 3PAR. We just had the 7400, but got the 8200.  We may procure the 8400 as well. Overall the platform's quite stable.

    What do I think about the scalability of the solution?

    In terms of scalability, it's quite scalable.

    How are customer service and technical support?

    The support that we receive from HPE is pretty good and that's one of the major factors. Sales - anybody can come and sell it - but the main thing is support. After sales, support is the main thing and they've got a really wonderful team back at our place.

    Which solution did I use previously and why did I switch?

    We were predominantly an HPE customer, but in the middle we had other vendors also come in. But, gradually we are going back to HPE.

    How was the initial setup?

    From a technical perspective, I'm not directly involved. I'm mainly from a management and overall overview of the system.

    What's my experience with pricing, setup cost, and licensing?

    Nowadays, from a storage point of view, there are so many vendors in the market. So cost is one of the factors that pushed us to go with HPE 3PAR. Cost-wise they're pretty competitive.

    What other advice do I have?

    Our most important criteria when selecting a vendor are

    • stability
    • after sales support 
    • cost.

    The experience that we have had with HPE is pretty good.

    Product-wise, it's good. It differs from environment to environment. What we require, for the criteria of our environment, is met quite well.

    I would say do a PoC. Have a look at the solution. It's pretty stable, scalable. I don't see a problem, why anybody should not go with HPE. They've got multiple solutions in terms of storage also. 3PAR is not just a single solution. They have, they can cater to a hybrid. A lot of things are there. SSDs, a normal SATA disk, high end or low end. So it depends on what your requirements are. You should be doing a PoC just to confirm that it is it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Enterprise Infrastructure Architect at loanDepot
    Vendor
    There is a performance hit for a few hours/days every time you add additional storage. The initial setup is okay.

    What is most valuable?

    This product does not impress me anymore.

    What needs improvement?

    This solution should have better reporting and alerting. Deduplication and compression should function without a performance hit. The 16TB LUN limitations should be fixed.

    For how long have I used the solution?

    I have used this solution for over seven years at many different companies.

    What do I think about the stability of the solution?

    There is a performance hit for a few hours or days every time you add additional storage until the additional storage is added to the pool.

    What do I think about the scalability of the solution?

    The main issue is the 16TB LUN limit. This bug has not been addressed for years!

    How are customer service and technical support?

    I would rate the level of technical support as average.

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution.

    How was the initial setup?

    The initial setup was average.

    What's my experience with pricing, setup cost, and licensing?

    For the price you pay, there are far better products out there.

    Which other solutions did I evaluate?

    I evaluated Pure Storage before choosing.

    What other advice do I have?

    Do not buy this solution. It lacks the innovation required to compete in the market.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user567645 - PeerSpot reviewer
    CIO at Vanheede Environment Group
    Vendor
    Speed, capacity, and deduplication in a stable HA solution.

    What is most valuable?

    The data deduplication is one valuable feature. Another thing is the fast storage possibility and the whole clustering mode. Because we have a dual data center set-up and we wanted to have a high availability solution, we chose HPE 3PAR.

    How has it helped my organization?

    This has helped our organization with fast storage and the whole administration which is handled quite automatically. In this way, I can save one full time equivalent (FTE) a year in my team, so that alone is a great benefit.

    What needs improvement?

    I would like to see a more stable deduplication because with the deduplication we have right now, the percentage that we can save is not as high as we hoped for. The second thing I’d like to see is a more scalable and faster storage possibility without the main licenses increasing in cost. Now that we are in a full flash set-up, we want to go to a set-up where we can use flash and slower disks. While that set-up possibility exists, there is a whole license step-up that has to be done. It takes too long to do all the licenses. The license and the flexibility towards licensing needs improvement.

    What do I think about the stability of the solution?

    The stability, “knock on wood”, is okay. My feeling is that this solution is rock solid stable.

    What do I think about the scalability of the solution?

    We are on the verge of the next step up. We implemented last year and now we are going to double the capacity. Based on how it’s going so far, it will be an easy step up.

    How are customer service and technical support?

    We rely on our partner for technical support. They have a direct connection with HPE for the support. So, at the moment, we have no issues.

    Which solution did I use previously and why did I switch?

    Before we were using the EVA solution and HPE LeftHand. We had a large IOPS problems with our ERP system. They weren’t stable enough and they did not have a proven record for us. Our ERP system has a large database, lots of IOPS, and these solutions couldn’t handle it. That was why we changed to HPE 3PAR that has a full SSD solution that could handle the IOPS. The main competitor was NetApp. We chose HPE because of the stability. We know HPE, we have a multi-year contract with them. We looked at several reference cases and those convinced us to choose this solution.

    What other advice do I have?

    When looking for a vendor, stability and a proven track record are the things to look for. I would absolutely recommend it. When you need fast storage, high capacity, and deduplication, it's a good solution.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user481920 - PeerSpot reviewer
    Storage Engineer at a healthcare company with 10,001+ employees
    Real User
    Having the volume sets is a lot more efficient than we do on some other systems, so it's easier to group by host.

    What is most valuable?

    It's a definitely an easy to use interface. It's also easy to learn. We're currently moving over to more HPE solutions, so it was an easy transition.

    How has it helped my organization?

    Ease of management at the device level. Having the volume sets is a lot more efficient than we do on some other systems, so it's easier to group by host. That was definitely better than the other systems.

    What needs improvement?

    One big thing I would like to see is to be able to promote a virtual volume while it's still exporting. That's something a lot of the arrays are doing, other vendors, and 3PAR is kind of the only one that's not doing it. It's kind of the only thing that is not there. Everything else is great.

    What do I think about the stability of the solution?


    We've been pretty good so far.

    What do I think about the scalability of the solution?

    We have a few arrays. We have scaled up a little bit. It's been pretty easy to rebalance the arrays while we were scaling. I'm overall happy with that.

    How are customer service and technical support?

    It depends on who you get, but sometimes they can be a little bit annoying, depending on the case, but usually they've been pretty good and pretty responsive.

    Which solution did I use previously and why did I switch?

    We're a pretty big data center, so we have a lot of EMC and IBM products. We're kind of starting to spread out though. I like 3PAR, that's what I'm in charge of.

    EMC definitely has a better support structure. HP is not bad, it's just that with EMC, the their relationship with the customer is a little different than HP's. That's really the only thing that separates it. Performance is performance. 3PAR gets the job done.

    How was the initial setup?

    It's definitely on the easier side when it comes to storage arrays. It's definitely a smooth array. It was smooth to get up. Smooth to expand.

    What other advice do I have?

    Know that the raw usable is actually raw and not a lot of arrays come with their usable being RAIDed already. Say it says 270 terabytes, that's raw, and it's actually if you use a RAID5 you got to take a 20%. So you have to adjust for that when you're planning size. Everything else is straightforward.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user485712 - PeerSpot reviewer
    Senior Datacenter Specialist at a aerospace/defense firm with 10,001+ employees
    Vendor
    I like how easy it is to use for users who don't do storage admin every day.
    Pros and Cons
    • "From my perspective, it's really easy for me to be able to get in and do any troubleshooting with it and it's very consistent."
    • "Upgrades on them are a bit tricky. For us to do a head swap on one is a full outer joiner storage frame, which is obviously not that easy to do in a production environment."

    Improvements to My Organization

    It's consistency. And again, it's going through to HPE for everything. And I know that my blade, my DL and my 3PAR are all going to work seamlessly together.

    Valuable Features

    What I like about 3PAR is just how easy it is to use. A lot of my guys don't do storage admin every day and yet they have no issues allocating the storage. From my perspective, it's really easy for me to be able to get in and do any troubleshooting with it and it's very consistent. It's a rock steady performer.

    Room for Improvement

    Upgrades on them are a bit tricky. For us to do a head swap on one is a full outer joiner storage frame, which is obviously not that easy to do in a production environment.

    Other Solutions Considered

    We have looked at various competitors, and we have swung away from HPE storage, and then back into HPE storage as well. We were looking at EMC for a while, we actually had some BMCs in our environment as well. Right now, they are running alongside our 3PARs, we do actually want multi-vendor storage for their environment, depending on what the demands are for the storage. We treat our 3PARs as our tier two storage.

    Other Advice

    Either go all Flash or at least a mix of flash and near line, you don't want to just get locked in with just near line or SaaS, because you're going to get locked in with slow disk and it gets really hard to upgrade after the fact.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.