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Local Area Network Systems Administrator at a tech services company with 201-500 employees
Real User
Top 10
Jun 26, 2025
User interface facilitates VMware integration and access to senior support
Pros and Cons
  • "The features of HPE Alletra Storage that I appreciate the most are the UI."
  • "HPE Alletra Storage enables me to get assistance from senior support engineers without having to go through support escalations."
  • "HPE Alletra Storage could be improved by making the units lighter."
  • "HPE Alletra Storage could be improved by making the units lighter. This could be implemented in the next release."

What is our primary use case?

My main use cases for HPE Alletra Storage include SAN storage.

How has it helped my organization?

The integration with VMware assists my organizations.

What is most valuable?

The features of HPE Alletra Storage that I appreciate the most are the UI. It functions as a black box. 

HPE Alletra Storage enables me to get assistance from senior support engineers without having to go through support escalations.

There is a one-click upgrade, which works well.

It's reduced our operational expenses.

We've been able to reduce time spent on capacity planning by 30%.

The capacity efficiency is very good. As a local government organization, we're barely filling it up.

The cloud-like operational model is great. 

What needs improvement?

HPE Alletra Storage could be improved by making the units lighter. This could be implemented in the next release.

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For how long have I used the solution?

I have been using HPE Alletra Storage for just about two years.

What do I think about the stability of the solution?

I would assess the stability and reliability of HPE Alletra Storage as great; it's fantastic. I have not experienced any downtime, crashes, or performance issues because of HPE Alletra Storage.

What do I think about the scalability of the solution?

HPE Alletra Storage scales with the growing needs of my organization effectively. We have not expanded usage or added anything to the HPE Alletra Storage.

How are customer service and support?

I evaluate customer service and technical support as great. On a scale of one to ten, I rate customer support and technical support as ten.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Alletra Storage, I was using another solution to address similar needs. The other solution was Nimble, and the factors that led me to consider the change included signing up for GreenLake.

How was the initial setup?

I would describe my experience with deploying HPE Alletra Storage as fantastic. We didn't face any challenges. 

What was our ROI?

I enjoy using HPE Alletra Storage as an engineer, however, I cannot say I have seen a definitive ROI with it.

What's my experience with pricing, setup cost, and licensing?

I really don't deal with the financial side. That said, my experience with pricing, setup cost, and licensing was very good.

Which other solutions did I evaluate?

I don't know what other solutions I considered before selecting HPE Alletra Storage.

What other advice do I have?

My advice for other organizations considering HPE Alletra Storage is to consider its ease of use, integration with other HP products, and the helpful GreenLake portal. There are very up-to-date and valid plugins inside of vSphere, and I use it in VMware. 

On a scale of one to ten, I would rate HPE Alletra Storage overall as eight.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 26, 2025
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CIO at a financial services firm with 51-200 employees
Real User
Top 20
Jun 30, 2025
Improved performance and handling of concurrency issues with enhanced parallelism
Pros and Cons
  • "Using HPE Alletra Storage has improved the performance of my storage and alleviated a bottleneck."
  • "Using HPE Alletra Storage has improved the performance of my storage and alleviated a bottleneck."
  • "I would like to see more parallelism in the next release of HPE Alletra Storage."
  • "In my case, HPE Alletra Storage does not provide a cloud-like operational model on-premises for managing data infrastructure."

What is our primary use case?

My main use cases for HPE Alletra Storage are within a financial institution, specifically in banking.

How has it helped my organization?

An example of how these features have benefited my organization is that with Nimble, I had a problem in concurrency, and our database struggled with managing the hardware, which was the main reason I purchased HPE Alletra Storage. Currently, I have plans in the next month to install another HPE Alletra Storage unit to build a secondary storage. In the main data center, I have HPE Alletra Storage and need a second secondary data center.

What is most valuable?

Using HPE Alletra Storage has improved the performance of my storage and alleviated a bottleneck. 

The most important feature is the parallelism of several cores in HPE Alletra Storage.

I assess HPE Alletra Storage's capacity efficiency as being very efficient, with a large capacity. 

Direct access to senior support engineers is very important to me. For example, in order to use modern tools such as Zerto, I need support or some kind of training from an expert.

While HPE Alletra Storage has not directly reduced my data management operations expenses, it provides an indirect benefit. For example, in a recovery program, suppose that I have a ransomware attack, having a program to reestablish all the services can reduce costs in such critical scenarios.


What needs improvement?

I would like to see more parallelism in the next release of HPE Alletra Storage.

In my case, HPE Alletra Storage does not provide a cloud-like operational model on-premises for managing data infrastructure.

For how long have I used the solution?

I have been using HPE Alletra Storage for one year.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues with HPE Alletra Storage.

What do I think about the scalability of the solution?

HPE Alletra Storage is performing efficiently as it scales with the growing needs of my organization, but it presents the next challenge for us because I'm running new kinds of tools Docker and Kubernetes in a pre-production environment. 

In the next months, I will be in the production environment, at which time I will have some related metrics.

How are customer service and support?

I evaluate customer service and technical support for HPE Alletra Storage as being very good. On a scale of one to ten, I would rate the customer service and technical support of HPE Alletra Storage a nine. It can always be better.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting HPE Alletra Storage, I was not using another solution to address similar needs.

How was the initial setup?

While you do need some help for an expert, it's not really complicated to deploy the solution.

What was our ROI?

I have not seen a return on investment with HPE Alletra Storage yet because it has been less than a year.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing for HPE Alletra Storage has been good.

Which other solutions did I evaluate?

Before HPE Alletra Storage, I considered Nimble and previously 3PAR. What stood out in my evaluation process about HPE Alletra Storage is its capacity to perform simultaneous operations and also the MIPS, million instructions per second, related to that.

What other advice do I have?

My advice to another organization considering HPE Alletra Storage is that it is a good product; it's very stable equipment.

On a scale of one to ten, I would rate HPE Alletra Storage overall as a nine.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 30, 2025
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January 2026
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Senior Research Technologist at a university with 5,001-10,000 employees
Real User
Top 10
Jun 28, 2025
Customer service enhances support experiences and boosts operational efficiency
Pros and Cons
  • "The features of HPE Alletra Storage that I appreciate the most are the stability and ease of use."
  • "HPE has come out with the essential part of a new feature, and I would like to see that completely implemented in the next release."

What is our primary use case?

My main use cases for HPE Alletra Storage are just our general use business.

What is most valuable?

The features of HPE Alletra Storage that I appreciate the most are the stability and ease of use. These features have benefited my organization by making it a lot easier to manage.

The solution has reduced my data management operational expenses. It has reduced the time that I spend on data management tasks by thirty percent. The ease of use of managing the system contributes to overall efficiency. HPE Alletra Storage provides me with cloud-like data services that help me to manage my data and infrastructure.

I would describe my experience with HPE Alletra Storage as very efficient and very reliable; it's just great. The benefits of using this solution are that it's simple to use and it's been rock solid. My advice to another organization that's considering HPE Alletra Storage is to implement it; it's great and it will save you headaches.

I would rate the customer service and support a nine because it's a fantastic experience. I would also rate HPE Alletra Storage's post-launch support a nine.

What needs improvement?

HPE has come out with the essential part of a new feature, and I would like to see that completely implemented in the next release.

For how long have I used the solution?

I have been using HPE Alletra Storage for about a year.

What do I think about the scalability of the solution?

HPE Alletra Storage scales in my organization, but we haven't expanded it yet. We have an order in place to expand our capacity, and it's rock solid.

How are customer service and support?

HPE GreenLake AI and Ops have enabled me to get ticket assistance from senior support engineers to help navigate through support escalations. Having direct access to senior support engineers is important; we're a small IT team, so having somebody that you can reach out to right away is essential.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before HPE Alletra Storage, we were using Nimble, and we just turned that on, so we stayed with HPE.

How was the initial setup?

My experience with the pricing and setup costs is average.

What was our ROI?

We have seen a return on investment with HPE Alletra Storage, but I cannot provide specific numbers.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing and setup costs is average.

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
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Chief Information Officer at a educational organization with 201-500 employees
Real User
Top 10
Jun 28, 2025
Seamless data management and cost reduction achieved through advanced storage capabilities
Pros and Cons
  • "The features of HPE Alletra Storage that I appreciate the most are speed and reliability."
  • "The features of HPE Alletra Storage that I appreciate the most are speed and reliability."
  • "Licensing is always a challenge since nobody enjoys those costs, though having support going forward gives me peace of mind."
  • "There are so many features of HPE Alletra Storage that I probably don't even know about, and as a small shop, we probably don't take advantage of half of them."

What is our primary use case?

My main use case for HPE Alletra Storage is production server storage.

How has it helped my organization?

The speed and reliability of HPE Alletra Storage have benefited my organization by allowing us to avoid worrying about the high cost of moving to the cloud quite yet.

What is most valuable?

The features of HPE Alletra Storage that I appreciate the most are speed and reliability. 

HPE Alletra Storage has reduced our data management operation expenses. Since we're such a small shop, we replaced two other storage devices with it, so the cost of support, maintenance, time, and labor has helped reduce our overall expenses.

HPE Alletra Storage has helped reduce the time I spend on capacity planning. We don't spend a lot of time on that since we're so small. I assess HPE Alletra Storage's capacity efficiency as awesome because we've reduced from two storage arrays down to just one Alletra while still having so much more room.

HPE Alletra provides a cloud-like operational model on-premises for managing data infrastructure. The cloud-like operational model of HPE Alletra Storage has affected our operations such as deployment, provisioning, and day-to-day management by increasing our development to production time.

What needs improvement?

There are so many features of HPE Alletra Storage that I probably don't even know about, and as a small shop, we probably don't take advantage of half of them.

For how long have I used the solution?

I have been using HPE Alletra Storage for about a year.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues with HPE Alletra Storage.

What do I think about the scalability of the solution?

HPE Alletra Storage scales with the growing needs of my organization great. That said, typically, our expansion storage isn't very fast.

How are customer service and support?

I would evaluate customer service or technical support for HPE Alletra Storage as excellent since I haven't had to call them at all.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Alletra Storage, I was using an old HP storage solution.

How was the initial setup?

My experience with deploying HPE Alletra Storage was easy.

What was our ROI?

I haven't seen an exact ROI with HPE Alletra Storage. I have experienced a reduction of labor, as managing one device instead of two has helped.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing for HPE Alletra Storage was good, however, licensing is always a challenge since nobody enjoys those costs, though having support going forward gives me peace of mind.

Which other solutions did I evaluate?

Before selecting HPE Alletra Storage, I looked at Synology and remember that there was another option. I don't recall what it was. What stood out to me in my evaluation process was that Synology fits in between the straight consumer and enterprise level, as they didn't seem to have a full-on enterprise product HPE Alletra does.

What other advice do I have?

We haven't had to do any support calls on HPE Alletra Storage yet, and it's been a year.

I would rate HPE Alletra Storage a ten out of ten and definitely recommend it to other organizations looking to upgrade from older equipment that doesn't have the same feature set.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
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Director at a tech services company with 1-10 employees
Real User
Top 20
Jan 8, 2026
Disintegrated all‑flash storage has boosted ERP performance and delivers instant operational insights
Pros and Cons
  • "The initial setup process with HPE Alletra Storage is very easy, and I find it straightforward."
  • "Regarding the pricing aspect of HPE Alletra Storage, it is a bit on the higher side compared to Hitachi, but I think they need to work on that since Hitachi offers strong competition with their B26 and B28 models."

What is our primary use case?

We predominantly use HPE Alletra Storage for ERP, specifically for SAP S/4HANA.

What is most valuable?

I appreciate that HPE Alletra Storage is an all-flash NVMe storage with a disintegrated architecture, allowing me to enhance performance without needing to add capacity. If I'm buying the Alletra MP 10000 right now with two controllers and 24 NVMe drives, I can simply add a single controller to boost my performance without being stuck with the limit of two controllers at a time for upgrades.

Seamless integration with existing infrastructure is absolutely important to our organization's strategy because otherwise, I would need to redo everything repeatedly, which consumes significant time.

We do use the AI-driven insights in HPE Alletra Storage. The AI-driven insights for Alletra MP 10000 greatly assist our data operations by providing immediate access to insights without going into the storage or asking the storage administrator for data. This enables any storage manager to easily obtain insights regarding performance, IOPS requirements, disk usage, and compression ratios from anywhere in the world.

In terms of predictive analytics features, HPE Alletra Storage automatically opens and enriches support cases with diagnostics during any storage issues, which drastically reduces the mean time to repair and eliminates manual log collection, resulting in much higher efficiency in support automation.

What needs improvement?

I would like to see improved in HPE Alletra Storage in the future the introduction of more performance-centric controllers rather than entry-level controllers when pitching into the Indian market, as the Indian market is now mature enough to handle more performance-based controllers.

For how long have I used the solution?

I have been using HPE Alletra Storage for six months.

What do I think about the stability of the solution?

I have not experienced any performance issues or limitations with HPE Alletra Storage as of now.

How are customer service and support?

We have not escalated any questions to tech support because we have not encountered any issues whatsoever up to this date.

How would you rate customer service and support?

Negative

How was the initial setup?

The initial setup process with HPE Alletra Storage is very easy, and I find it straightforward.

What was our ROI?

I cannot comment on the ROI from the HPE product, but the capacity enhancement we attained through no-question-asked compression offers a lower cost compared to traditional architecture while maintaining similar SLA levels.

Which other solutions did I evaluate?

When comparing HPE Alletra with competitors like Hitachi and IBM, it is crucial to note that Alletra MP 10000 guarantees 100% data availability SLA, which is unique among HPE's offerings, while Hitachi offers this guarantee across almost all their storage products. Though Hitachi excels in performance with other storage subsystems, when focused on Alletra MP 10000, I find it competitive as it provides a specific performance structure.

What other advice do I have?

We use HPE, we use Hitachi, and we use IBM for our storage solutions. From HPE, we work with Alletra MP 10000.

Regarding the pricing aspect of HPE Alletra Storage, it is a bit on the higher side compared to Hitachi, but I think they need to work on that since Hitachi offers strong competition with their B26 and B28 models.

I would assess the value of HPE Alletra's as-a-service delivery model for my organization as a high score out of ten.

I recommend that organizations considering HPE Alletra Storage look into its disintegrated architecture, as it offers significant commercial and technical benefits. The flexibility to upgrade only one controller for performance increases costs effectively without needing to upgrade both controllers.

I rate this review 9 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 8, 2026
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Network Assistant Specialist at a comms service provider with 201-500 employees
Real User
Top 10
Jun 28, 2025
Simplicity reduces operational workload and enhances data management efficiency
Pros and Cons
  • "The feature I appreciate most about HPE Alletra Storage is its simplicity."
  • "The feature I appreciate most about HPE Alletra Storage is its simplicity."
  • "HPE Alletra Storage could be improved in the observability GUI by consolidating information in one place instead of having it separated. It's currently too compartmentalized."
  • "HPE Alletra Storage could be improved in the observability GUI by consolidating information in one place instead of having it separated. It's currently too compartmentalized."

What is our primary use case?

Our main use cases for HPE Alletra Storage are for databases.

How has it helped my organization?

The benefits for my organization include reduced operational workload and complexity.

What is most valuable?

The feature I appreciate most about HPE Alletra Storage is its simplicity.  

HPE Alletra Storage has reduced our data management operation expenses. The cloud-like operational model has drastically affected operations such as deployment, provisioning, and day-to-day management, improving our management timeframe.

HPE Alletra Storage enables me to get assistance from senior support engineers without going through support escalations. The direct access to senior support engineers is crucial for us.

The solution has helped reduce the time spent on capacity planning by approximately two to four hours. The uptime was notably improved compared to our previous system, being two to four times faster. I have not expanded usage yet.

What needs improvement?

HPE Alletra Storage could be improved in the observability GUI by consolidating information in one place instead of having it separated. It's currently too compartmentalized.

For how long have I used the solution?

I have been using HPE Alletra Storage for at least two years now.

What do I think about the stability of the solution?

I haven't experienced any downtime, crashes, or performance issues.

What do I think about the scalability of the solution?

HPE Alletra Storage is scaling effectively with the growing needs of my organization. We don't have problems.

How are customer service and support?

As an engineer, the internal service we provide for running databases receives positive feedback from database administrators. On a scale of one to ten, I would rate customer service and technical support as a nine. This rating is based on their fast response time and readily available assistance when needed. The escalation process is very efficient.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Alletra Storage, I was using HP 3PAR to address similar needs.

How was the initial setup?

I would describe my experience deploying HPE Alletra Storage as very good and straightforward.

What was our ROI?

I have seen a return on investment with HPE Alletra Storage.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing has been very good without any problems.

Which other solutions did I evaluate?

Before selecting HPE Alletra Storage, we were considering Dell's solution, though I don't recall the specific name.

What other advice do I have?

On a scale of one to ten, I would rate HPE Alletra Storage overall as an eight.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 28, 2025
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Assembler at a manufacturing company with 1,001-5,000 employees
Real User
Top 10
Jun 25, 2025
Cloud-like operations have transformed deployment and everyday tasks
Pros and Cons
  • "HPE Alletra Storage provides a cloud-like operational model on-premises for managing data infrastructure."
  • "HPE Alletra Storage provides a cloud-like operational model on-premises for managing data infrastructure."
  • "I don't know how HPE Alletra Storage can be improved; I will have to ask my team what they want next."
  • "I have experienced some issues, not necessarily downtime. That said, we had some controller issues at one point; however, since I have redundancy, we really didn't experience any downtime."

What is our primary use case?

My main use case for HPE Alletra Storage is storage.

What is most valuable?

HPE Alletra Storage enables me to get assistance from senior support engineers. The cloud-like operational model has affected operations such as deployment, provisioning, and day-to-day tasks—all of the above. 

Direct access to senior support engineers is very important. Spinning up a new VM and provisioning storage for it is significantly easier than doing it manually. HPE Alletra Storage provides a cloud-like operational model on-premises for managing data infrastructure.

What needs improvement?

I don't know how HPE Alletra Storage can be improved; I will have to ask my team what they want next.

For how long have I used the solution?

I have been using HPE Alletra Storage for about six to seven years now.

What do I think about the stability of the solution?

I have experienced some issues, not necessarily downtime. That said, we had some controller issues at one point; however, since I have redundancy, we really didn't experience any downtime.

What do I think about the scalability of the solution?

HPE Alletra Storage scales very well with the growing needs of my organization.

How are customer service and support?

I would evaluate customer service and technical support as very good. On a scale of one to ten, I would rate the customer service a nine. 

I have a very good rapport with the support personnel at HP; they are familiar with my environment, and when I call, they call me back. I simply tell them, 'This system is doing this,' and they already know what to do next.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting HPE Alletra Storage, I was using NetApp to address similar needs.

How was the initial setup?

I would describe my experience with deploying HPE Alletra Storage as seamless.

What was our ROI?

I have not seen an ROI with HPE Alletra Storage.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing was fair. Compared to what we had before with NetApp, HPE Alletra Storage is much cheaper, and the maintenance renewal is much cheaper as well, which is why we went with Nimble or HPE Alletra Storage.

Which other solutions did I evaluate?

Before choosing HPE Alletra Storage, I considered EMC, Dell, and IBM.

What other advice do I have?

My advice to other organizations considering HPE Alletra Storage is to buy it. On a scale of one to ten, I would rate HPE Alletra Storage overall as a nine.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jun 25, 2025
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Senior Consultant at a tech vendor with 10,001+ employees
Real User
Top 5
Feb 10, 2025
Enables scaling without disruptions and guarantees data availability
Pros and Cons
  • "The most important feature is scalability, which enables us to rapidly scale without any disruptions. We can easily scale up to more arrays without stopping any services."
  • "We are saving a lot of money after procuring Alletra."
  • "Everything is performing well with no major problems or complaints and complete data protection. However, it could benefit from integrating an AI assistant module to streamline data migration between different vendor arrays in a more automated fashion."

What is our primary use case?

We have deployed it across our on-premises setup. We have two data centers, with our clusters distributed between them. There is a synchronous replication between all those clusters for complete data protection and business continuity.

How has it helped my organization?

The guarantee of data availability is very important for our organization because the revenue and productivity depend on the critical data, which is segregated between different tiers as per the application mapping. This data is extremely valuable for us in running our business operations and generating continuous revenue.

We started seeing the benefits immediately after the deployment of this platform. We could see the benefits in terms of reduction in outages, controlled backup scenarios, encryption, etc.

Alletra helps simplify storage operations, such as provisioning and day-to-day management, and it also lowers the cost of data protection because the service level agreements are very achievable. A complete flash array architecture enables us to leverage all high-performance GPUs and CPUs within the cluster.

Alletra provides a cloud-like operational model on-prem for managing data infrastructure. It enables all third-party integrations that we are looking for, thus saving a lot of time, effort, and energy.

Alletra provides complete data protection integrity. About 90% to 98% of our operational time is using intent-based provisioning, and our overall objectives are met with this platform.

Alletra saves a lot of time in managing the complete storage architecture as well as planning the budget. We can easily provision more storage. When needed, we can immediately add more arrays, and we are good.

The overall cost along with the tied bundle services is quite favorable for us. We are saving a lot of money after procuring Alletra. There are about 30% savings as compared to our previous platform. We have also saved on resources. Earlier, we had ten resources for management and operations, whereas now, we have six resources.

What is most valuable?

The most important feature is scalability, which enables us to rapidly scale without any disruptions. We can easily scale up to more arrays without stopping any services. In-line expansion of arrays is possible without disrupting current data. There is asynchronous replication across these clusters for comprehensive data protection and business continuity.

What needs improvement?

I do not have any areas of improvement as such. We have achieved all our defined objectives and metrics. Everything is performing well with no major problems or complaints and complete data protection. However, it could benefit from integrating an AI assistant module to streamline data migration between different vendor arrays in a more automated fashion.

For how long have I used the solution?

I have been using HPE Alletra Storage since 2021.

What do I think about the stability of the solution?

Since deployment, we have not faced any downtime, data leakage, data loss, synchronization, or module failure challenges. Aside from other minor operational issues that are similar to those of other vendors and technology solutions, there have been no major disruptions affecting performance.

What do I think about the scalability of the solution?

Alletra provides modular, non-disruptive scale-up and scale-out. Alletra is crucial for scenarios where time-sensitive applications are running and relying on data storage volumes. If such features were missing in the platform, it would be challenging to maintain productivity and collaboration within our organization.

How are customer service and support?

We are happy with the quality and speed based on the severity of the issue. Whenever I submitted a case with a defined level of priority, I received excellent responses. About 99.9% of my problems were resolved when I contacted them for technical or non-technical issues. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Hitachi previously. We chose Alletra because of its operational simplicity, scalability, and stability. The cost factor was also important.

How was the initial setup?

Initially, the setup was difficult for us. The approach we followed in our legacy environment made the migration challenging. However, after completing the preliminary steps, everything proceeded smoothly, and everything is now updated without issues.

What's my experience with pricing, setup cost, and licensing?

Its pricing is very competitive.

What other advice do I have?

I would rate Alletra a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Updated: January 2026
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Buyer's Guide
Download our free HPE Alletra Storage Report and get advice and tips from experienced pros sharing their opinions.