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GM at SAIL Bokaro Steel Plant
Real User
Top 20
An exceptionally stable tool that offers a good support team
Pros and Cons
  • "Stability-wise, I rate the solution a ten out of ten."
  • "The price of the product is an area of concern. From an improvement perspective, the solution should be made more affordable in terms of price."

What is our primary use case?

I use the solution in my company as a cloud infrastructure where we run VMs. My company uses VMware ESXi and HPE Primera as storage. HPE Primera is also useful to run and allocate machines to VMs.

What needs improvement?

The price of the product is an area of concern. From an improvement perspective, the solution should be made more affordable in terms of price. Though I work for a big enterprise-sized business where the cost shouldn't matter much, I feel that HPE Primera is a bit costly.

For how long have I used the solution?

I have been using HPE Primera for a year. My company is an end user of HPE Primera.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

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HPE Primera
December 2024
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What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

Around 100 employees in our company use the solution.

The product has been only used in our company for a year. The application for which my company has purchased HPE Primera is still being developed, so we need to have more uses for the tool.

How are customer service and support?

I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company uses HPE 3PAR.

How was the initial setup?

I rate the product's initial setup phase a seven on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup process.

The product's initial setup phase is a bit complicated since it can only be done by someone who is experienced. The tool has certain delicate settings to deal with during the setup phase.

The solution is deployed on an on-premises model.

Considering the whole infrastructure, the solution can be deployed in a week's time.

A team must take care of the product's deployment process since there are many areas, like the storage, network, and server parts.

What's my experience with pricing, setup cost, and licensing?

The tool is expensive. I can say that HPE Primera is one of the costliest tools in the market.

What other advice do I have?

HPE Primera has improved our company's data-intensive application performance. In our company, HPE Primera provides me with centralized access to all the data while allowing me to manage the storage and allocate different machines to VMs, making it a reliable and good tool.

My company hasn't used the product in a way that allows me to describe a scenario where the tool's capability was beneficial for our business. My company has not tried to use the tool's scalability features, considering that it has only been a year since it was installed in our company. I believe that the need to use the scalability feature of the product will come into the picture in a few years. Right now, the product's size and capacity are enough for our company to continue with it in our environment.

HPE Primera's most beneficial features for storage management tasks stem from the fact that my company can have online access to the health and all the other parameters of the product through HPE's website, which helps a lot. My company can get critical information about the storage from any place, and it also generates alerts, making it a very good solution.

My company is satisfied with HPE Primera's data protection capabilities since we can take snapshots of the VMs, which helps us ensure that the VMs are always protected.

My company has integrated HPE Primera into a whole new infrastructure, so we have never tried integrating it with the old infrastructure in our organization.

Though we know about HPE Primera's AI-driven operations, my company has not used it extensively.

As the IT landscape has been changing lately, users need to think of software-defined storage because it gives flexibility for expansion and is cheaper than HPE Primera. If you have money, you can go for HPE Primera.

I rate the overall tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Infrastructure Manager at Yıldız Holding
Real User
An easy-to-integrate solution with a simplified interface and reasonable price
Pros and Cons
  • "The interface is simplified."
  • "Some application solutions can be more acceptable on the HPE Primera site."

What is our primary use case?

We deploy all our application services on the Primera Storages. In addition, we consolidate all of our environment on Primera Storage, a full flash system.

How has it helped my organization?

The interface is simplified and easy to integrate with other solutions.

What is most valuable?

The most important thing for us is the IOPS. It's produced because a full flash system is a requirement for us. Last year we used a three-part hybrid solution in our environment and needed some IOPS on our site. HPE Primera met this requirement for us entirely.

It seems sufficient for our environment, but if our requirement increases in two years, then we can plan. So there's no need to make any improvements right now.

What needs improvement?

Some application solutions can be more acceptable on the HPE Primera site because the size is important and costly.

For how long have I used the solution?

We have been using this solution for approximately one year, deployed on private cloud. Our cloud provider is Turkcell in Turkey.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. I do not know the exact number of people using the solution, and only the Active Directory team has those details.

How are customer service and support?

HPE Primera's support is right because we've worked with HPE for years. So, there's no problem with the support.

How was the initial setup?

I don't have details about the initial setup.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. It is GreenLake Services, and we pay monthly. Unfortunately, I cannot share details of our licensing costs.

What other advice do I have?

I rate this solution an eight out of ten. I suggest full flash solutions in the environment to speed up the application process. Before Primera Storage, we also used some hyperconverged systems, but in the hyperconverged systems, we had to tackle IOPS requirements. Due to this, HPE Primera is the right solution for the IOPS requirement environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE Primera
December 2024
Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Jiju Gopinath - PeerSpot reviewer
Senior Vice President, IT Infrastructure at Kamco Invest
Real User
It lets you mix and match all-Flash drives plus NVM drives
Pros and Cons
  • "Primera's main advantage is its support for NVM drives and normal flash drives. It has some sort of AI analysis that automatically tells us how to optimize the performance."
  • "The IOPS and throughput could be better. That's the only drawback compared to other vendors."

What is our primary use case?

Primera is a storage system that lets you mix and match All-Flash drives plus NVM drives. Most of the servers are hosted on Primera, so about 100 users are using this.

What is most valuable?

Primera's main advantage is its support for NVM drives and normal flash drives. It has some sort of AI analysis that automatically tells us how to optimize the performance.

What needs improvement?

The IOPS and throughput could be better. That's the only drawback compared to other vendors.

For how long have I used the solution?

I've been using Primera for about six months.

What do I think about the stability of the solution?

Primera has been highly reliable so far, and HPE is offering a 100 percent availability.

What do I think about the scalability of the solution?

You can add enclosures to Primera, so it's really scalable to any extent.

Which solution did I use previously and why did I switch?

We used EMC Unity and HPE 3PAR in the past. 

How was the initial setup?

Setting up Primera was straightforward and took about two days. Once it's set up, you need only one storage specialist to manage the solution. 

What about the implementation team?

You need support from a vendor or at least an HP reseller.

What other advice do I have?

I rate HPE Primera eight out of 10. I would recommend Primera if price is an issue. However, if you have the budget, you might consider a new HPE storage product called Alletra. That has better IOPS, and it's entirely NVM, which performs better, especially for database loads.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Solution Consultant at a computer software company with 201-500 employees
MSP
Top 20
Used for shared storage and has good scalability
Pros and Cons
  • "HPE Primera is used for shared storage."
  • "Recently, we had many issues with HPE Primera storage, mainly in the leveling process, which caused many problems for the customers."

What is our primary use case?

HPE Primera is used for shared storage. We have two servers connected via fiber channel to primary storage. In these two servers, we are running three databases. These three databases are installed in the shared storage. So, the shared storage is into the HPE Primera storage or disks.

We have 80 volumes of one terabyte each, and we have a total of eight terabytes capacity on Primera storage with an extra capacity of four terabytes for the caps. The applications running on the HPE server mount all the mounting points in the shared storage, including the database.

What is most valuable?

HPE Primera is used for shared storage.

What needs improvement?

Recently, we had many issues with HPE Primera storage, mainly in the leveling process, which caused many problems for the customers. In this architecture, the full application running over this storage gets stuck when one disk fails. We noticed that one leveling process, ungrouping process, and grouping process took around 12 hours to conclude. It was not a good experience.

The main issue was that we dimensioned the solution to 1,300 IOPS. The solution has 10 + 2 spare disks, and when one disc fails, the application gets stuck because the IOPS moves to 5,000 IOPS when it happens.

We noticed some specific limitations with the solution's graphical interface, which was not rich. The solution's main problem was the grouping and ungrouping process. We confirmed that the problem was with HPE Primera by stopping the whole application while labeling.

No IOPS was consumed from the application to the storage, even though the IOPS was 5,000. This means that 5,000 was just for the leveling of one disk. If two disks had failed, the problem would have been bigger than we experienced.

For how long have I used the solution?

We delivered the first Primera storage in 2022.

What do I think about the stability of the solution?

The solution's performance using SSD disks is fantastic, but its performance using HDD disks is not so good. I don't know if that is because of some problem with the controller. We have a lot of customers that use 3PAR with HDD disks, and they don't have any problems.

Unlike 3PAR, HPE Primera storage only supports rate six. Whenever you have a problem with rate six, you need to spread and make a lot of copies. That could be the reason you have problems when you need to do an ungrouping of one disk. That could be the reason the performance was not good.

The experience of HPE Primera storage with HDD disks using rate six was not good. However, the experience of HPE Primera storage using rate six with SSD disks was fantastic.

What do I think about the scalability of the solution?

HPE Primera has good scalability. You have 24 slots for SSD disks, and you can expand them well. You can put more controllers. I rate the solution's scalability a nine or ten out of ten.

How are customer service and support?

Technical support's first response was quick. They analyzed and acted on the problem very quickly. However, the responses in levels one and two were not proper enough. We expected to receive a response about why one disc going down consumed 5,000 IOPs just for the ungrouping process. When the disk failed, the other 11 disks tried to share the checklist of the disk, and it consumed 5,000 IOPs just for that.

How would you rate customer service and support?

Neutral

How was the initial setup?

An HPE third party did the initial setup of the solution. We did not face any issues implementing the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing for HDD was good.

What other advice do I have?

My customer required that the storage be 3PAR. However, we could not deliver 3PAR, so we presented HPE Primera to them as the new HPE storage. Our HPE partner who sold the solution to us mentioned that HPE Primera is a very robust solution that could replace 3PAR in terms of life cycle.

When the problem happened, we opened a critical ticket with HPE. HPE analyzed it, and everything was okay with the configuration. The response HPE gave was to replace the HDD with an SSD. When we did that, the solution's capacity moved from 1.3 terabytes to 30 terabytes. One application that was expecting 1,300 IOPs moved to 30,000 IOPs. Any problem you face that consumes around 5,000 IOPs will be unimpacted by the application itself.

We won the competition because we were the existing vendor except for the hardware. We won the deal three years ago because we sold the solution together with the hardware. The hardware was not a big problem at that time. Later, the customer had to replace all the HDDs with SSDs due to problems.

We are still arguing with the customer that the problem was not ours because we only use 900 IOPs for 1,300 IOPs with SSD. It's not a problem from our end when the disks fail during HPE Primera's ungrouping process. We knew nothing about that when we bought the hardware through the HPE partner. Our experience with HDD was not good, but it seems to be good enough with SSD.

I would recommend the solution to other users, warning them to be careful when dimensioning their solution over HPE Primera. If they use HDD or SSD, they should consider that the system will use 5,000 IOPs when one disk fails.

Overall, I rate the solution an eight to nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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PeerSpot user
Nagendra Nekkala. - PeerSpot reviewer
Senior Manager ICT & at Bangalore International Airport Limited
Real User
Top 5Leaderboard
Reliable solution offering commendable scalability and performance
Pros and Cons
  • "HPE Primera provides me with system reliability and 100% data reliability. The storage is good and is consistently reliable and scalable, allowing me to use it whenever needed. The overall performance is great. The product is stable. The customer service and support is excellent. It's a commendable solution, especially suitable for online transactions. It is reliable in meeting data requirements."
  • "We would like to have more flash storage and its stability. This is an area of challenge for us."

What is our primary use case?

We are HPE Primera’s customers. Our primary use case is to ensure quick and secure access to basic application data for online transactions.


What is most valuable?

HPE Primera provides me with system reliability and 100% data reliability. The storage is good and is consistently reliable and scalable, allowing me to use it whenever needed. The overall performance is great.


What needs improvement?

We would like to have more flash storage and its stability. This is an area of challenge for us.


For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

The product is stable.


What do I think about the scalability of the solution?

HPE Primera is good and scalable. We have 300 users for the solution, and two administrators manage it. The product also has online community engagement and patching management. It's a regular process.


How are customer service and support?

The customer service and support is excellent.


Which solution did I use previously and why did I switch?

We worked with something from Oracle, but it wasn't reliable. Therefore, we switched to HPE Primera.


How was the initial setup?

The initial setup was straightforward. It took us two days to deploy it.


What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is affordable and worth the money.

What other advice do I have?

It's a commendable solution, especially suitable for online transactions. It is reliable in meeting data requirements. Overall, I rate the solution an eight out of ten.


Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Officer at Videocon Intelligent Security Private Limited
Real User
Top 5Leaderboard
Reliable with good compression and a good warranty
Pros and Cons
  • "It is stable and reliable."
  • "The pricing is very high."

What is our primary use case?

We are using the solution for critical applications. It's used for multiple telecom services. 

What is most valuable?

The data protection is great.

The compression capabilities are quite useful. 

It is pretty easy to set up the product.

It is stable and reliable.

The support and warranty on the hardware is very good.

It is scalable.

What needs improvement?

Everything is up to par. We are happy with the product and do not need extra features. 

The pricing is very high. There are other products at much lower pricing.

For how long have I used the solution?

I've used the solution for the past two years.

What do I think about the stability of the solution?

The solution is stable. I'd rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. It's up to 2 petabytes. Right now, we are using 300 to 400 terabytes. We have a lot of room. We also use a variety of other storage devices. We're able to handle all of the storage and what we use depends on the storage needs.

We have a few customers using the solution and how many users they have under them varies widely according to what is stored.  

How are customer service and support?

The solution is under a good warranty. If we have any issues, we can contact them and get warranty support. If we have issues with the hardware, it would be covered under the warranty.

We only contact support if there is a hardware issue. They have been very good overall. 

Which solution did I use previously and why did I switch?

We use various HP solutions as well. 

How was the initial setup?

The initial setup is simple and straightforward. It is not complex.

The deployment process only takes an hour or two. The new servers came to the organization and we have a chain of management procedures in place and followed the policies to get everything up and running. 

We have 20 to 30 staff members handling any necessary maintenance. 

What about the implementation team?

The OEM also provided support during setup. We had a standard engineer and the engineer came for setup. 

What's my experience with pricing, setup cost, and licensing?

The solution is paid for at the time of procurement. There is no ongoing licensing. I can't speak to the exact pricing as I don't deal with that aspect.

What other advice do I have?

I'd recommend the solution to other companies.

I'd rate it nine out of ten. We are happy with its capabilities. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Taufeeq Rauf - PeerSpot reviewer
Head of IT at NATIONAL INSTITUTIONAL FACILITATION TECHNOLOGIES (PVT.) LTD.
Real User
Top 5Leaderboard
A stable storage system that provides good provisioning, but its compression ratio feature could be improved
Pros and Cons
  • "HPE Primera is quite a stable storage system that provides good provisioning and allows for the changing of partition sizes."
  • "The solution's compression ratio feature could be improved."

What is our primary use case?

We are using HPE Primera for a virtual environment. My virtual machine is residing on it.

What is most valuable?

HPE Primera is quite a stable storage system that provides good provisioning and allows for the changing of partition sizes.

What needs improvement?

The solution's compression ratio feature could be improved.

What do I think about the stability of the solution?

I am quite satisfied with the solution’s performance.

What do I think about the scalability of the solution?

Currently, I don't find any difficulty expanding or scaling up the storage.

How are customer service and support?

We have a tier-one support partner available to support HPE Primera storage, and we are satisfied with them.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is very straightforward. It takes around four to five days to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is quite cost-effective. HPE Primera is about a couple of thousand dollars cheaper than Dell NVMe.

What other advice do I have?

Almost all storage has the same capabilities. HPE Primera has password protection and hybrid storage, and we can connect it to the fiber. It is not difficult to integrate HPE Primera with other third-party tools.

Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1846275 - PeerSpot reviewer
Service Manager at a tech services company with 10,001+ employees
MSP
All-flash storage solution with good stability, higher storage capacity, and better ROI
Pros and Cons
  • "HPE Primera is an all-flash storage product that's very stable and has a higher storage capacity. It can also give better ROI compared to NetApp."
  • "Increasing the IOPS and throughput values would make the product even better. Improving the scalability of HPE Primera is also recommended."

What is our primary use case?

We use HPE Primera for all our storage requirements.

What is most valuable?

What we like most about HPE Primera is that it's an all-flash storage solution, and it's a new generation of storage.

What needs improvement?

I'm very satisfied with HPE Primera, so I can't think of an area for improvement, but if they could increase the value of the IOPS and the throughput, that would be good.

For how long have I used the solution?

I've been using HPE Primera for two years.

What do I think about the stability of the solution?

HPE Primera is a very stable product. We don't have any issues with it.

What do I think about the scalability of the solution?

HPE Primera is scalable, it covers our needs, but if our needs are too big, the support or expansion is limited. Its scalability could still be improved.

How are customer service and support?

On a scale of one to five, with one being the worst and five being the best, I would rate the technical support for HPE Primera a five. I'm very happy with their support.

Which solution did I use previously and why did I switch?

We previously used NetApp. We switched to HPE Primera because it's a new generation of storage, so we preferred it over NetApp.

How was the initial setup?

The initial setup for HPE Primera was easy for me, because an HPE engineer installed and configured it, but I'm not sure if setting it up was easy for the engineer.

What about the implementation team?

We used a third-party to deploy the product, an HPE engineer.

What was our ROI?

The ROI for HPE Primera is good. I'm happy with it because it's an all-flash array solution, and there's this huge capacity of SSD all-flash disks. Electricity expenses for HPE Primera are lower, and its storage capacity is higher. Its ROI is better than the ROI we got from NetApp.

What's my experience with pricing, setup cost, and licensing?

I don't know the licensing cost of the product because we ordered all bundled licenses, so I don't have pricing information for them.

Which other solutions did I evaluate?

I evaluated Pure Storage Flash Array and NetApp.

What other advice do I have?

I used Pure Storage Flash Array in the past, but our current customer uses HPE Primera for storage.

The maintenance of HPE Primera doesn't require staff, but we had one engineer who took care of its installation and configuration.

I'm rating HPE Primera nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free HPE Primera Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
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Buyer's Guide
Download our free HPE Primera Report and get advice and tips from experienced pros sharing their opinions.