We use the product for file and document management services.
Executive IT at GBEL
Provides good stability and has valuable technical support services
Pros and Cons
- "The initial setup is simple."
- "The product’s price needs improvement."
What is our primary use case?
What is most valuable?
HPE Primera is more stable than one of its competitors.
What needs improvement?
The product’s price needs improvement.
For how long have I used the solution?
We have been using HPE Primera for a few years.
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HPE Primera
December 2024
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What do I think about the stability of the solution?
The product has good stability.
What do I think about the scalability of the solution?
We have ten to fifteen HPE Primera users in our organization. It scales up to the maximum level.
How are customer service and support?
The technical support services are good.
How was the initial setup?
The initial setup is simple. It is easy to deploy for a specialist or a certified engineer. The deployment time depends on the scope of work and environment. It takes more than one or two weeks.
What's my experience with pricing, setup cost, and licensing?
HPE Primera is an expensive product but has competitive pricing. It is based on performance, product quality, technology, and other features. We have purchased its yearly license.
What other advice do I have?
I rate HPE Primera an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Key Account Manager at BTS Group
We deployed it at a large public university, and they're happy with it
Pros and Cons
- "We sold Primera to a public university, and they're happy with it. They have been using it for about four months with no significant problems."
- "Price is always important in Turkey, so HPE could lower the price to keep it competitive. It's not as competitive as other solutions in this market."
What is our primary use case?
We sold Primera to a public university, and they're happy with it. They have been using it for about four months with no significant problems.
For how long have I used the solution?
I've used Primera in the past 12 months.
What do I think about the stability of the solution?
Primera is stable.
What do I think about the scalability of the solution?
Primera is scalable.
How are customer service and support?
We haven't had any problems with HPE support.
What's my experience with pricing, setup cost, and licensing?
Price is always important in Turkey, so HPE could lower the price to keep it competitive.
What other advice do I have?
I rate Primera eight out of 10. It's not as competitive as other solutions in this market.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
HPE Primera
December 2024
Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
HPE Solutions Manager at Click ITS
High availability and integrates well
Pros and Cons
- "HPE Primera has good integration. All the users are using HP servers and some systems, such as Synergy, which integrate well into the solution."
- "The solution could prove the reporting."
What is our primary use case?
HPE Primera is being used for server virtualization and critical applications. We have customers in Egypt and they use it for a billing system and an infrastructure database system.
What is most valuable?
HPE Primera has good integration. All the users are using HP servers and some systems, such as Synergy, which integrate well into the solution.
What needs improvement?
The solution could prove the reporting.
For how long have I used the solution?
I have been using HPE Primera for approximately nine years.
What do I think about the stability of the solution?
HPE Primera has high availability and is stable.
What do I think about the scalability of the solution?
The solution is scalable.
What's my experience with pricing, setup cost, and licensing?
The price of HPE Primera could improve, it is expensive.
What other advice do I have?
HPE Primera is useful for banking systems.
I rate HPE Primera a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Technical Account Manager at a tech services company with 201-500 employees
High performance, excellent scalability, and responsive technical support
Pros and Cons
- "The performance of the solution is good."
What is our primary use case?
One of our customers is using a Telco system and they are using Primera for storage. There are customers who ask for cloud infrastructure which they are providing.
What is most valuable?
The performance of the solution is good.
For how long have I used the solution?
I have been using the solution for approximately one year.
What do I think about the stability of the solution?
The solution is stable and the performance is good.
What do I think about the scalability of the solution?
HPE Primera is highly scalable.
We have one customer for this solution.
How are customer service and technical support?
HPE Primera's technical support has been responsive.
How was the initial setup?
HPE does the installation for us and it took approximately two hours.
What about the implementation team?
We used HPE to do the full implementation of the solution.
We have two engineers for the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
There is only a one-time license purchase needed and no additional costs.
If HP could reduce the training cost, then that would be advantageous to the seller.
What other advice do I have?
I would recommend this solution to others. It is a tier zero solution with high performance.
I rate HPE Primera a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
CTO at a financial services firm with 5,001-10,000 employees
Good support, straightforward to deploy, and good storage performance
Pros and Cons
- "The performance is very good."
- "We cannot use this storage for critical applications and data."
What is our primary use case?
We use this product as our SAN solution. It hosts non-critical applications and related data.
How has it helped my organization?
This product has improved the speed of our on-premises storage. The IO is now very fast.
What is most valuable?
The performance is very good.
What needs improvement?
We cannot use this storage for critical applications and data.
For how long have I used the solution?
We have been using HPE Primera for several months.
What do I think about the stability of the solution?
The warranty guarantees 100% stability.
What do I think about the scalability of the solution?
We have space for perhaps 15 administrators, who manage between 600 and 800 end-users.
How are customer service and technical support?
The HPE GreenLake support is great.
Which solution did I use previously and why did I switch?
We only use HPE products.
How was the initial setup?
The initial setup was straightforward.
The deployment process was easy and it took between three and four months to complete.
What about the implementation team?
We implemented this product in-house.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are billed on a yearly basis and the cost of GreenLake service is included. I don't mind these fees because the service is good.
What other advice do I have?
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Service Delivery Manager at a tech services company with 11-50 employees
Stable, competitively-priced, and the AI advantages and analytics with InfoSight are powerful
Pros and Cons
- "In my opinion, HPE is making good progress and moving ahead with InfoSight, which is predictive analytics and artificial intelligence."
- "The interface needs to be more user-friendly in that sense that installation and management are still a bit on the high end."
What is our primary use case?
I work with an HPE authorized partner in Malta and we offer storage solutions for customers. HPE Primera is one such product that I have experience with.
We have noticed that these days, most of the customers are implementing a solution that is a hybrid between Nimble and Primera All-Flash. There are both spinning disks and flash, where flash is used as the cache, which makes the price more competitive.
The customers are primarily using it for disaster recovery. They have their cluster and they are replicating one another to provide business continuity and disaster recovery applications.
What is most valuable?
In my opinion, HPE is making good progress and moving ahead with InfoSight, which is predictive analytics and artificial intelligence. I think that this is one of the selling points for their storage products and it comes at no extra cost.
InfoSight is built by gathering intelligence from all of the storage solutions, worldwide. If the AI is being used here in Malta, locally, as it would with InfoSight, then it would use baseline data from the whole world to make predictions. It is really robust.
Cases are opened automatically and they give you trend analysis as well.
Anything that helps administratively for a data center is important, and Primera gives you both efficiency and effectiveness.
What needs improvement?
The interface needs to be more user-friendly in that sense that installation and management are still a bit on the high end. It needs to be simpler.
For how long have I used the solution?
I have been working with Primera for about two years.
What do I think about the stability of the solution?
Primera is really robust, effective, and cost-saving as well. It has 100% availability, which is quite a lot.
What do I think about the scalability of the solution?
This is a scalable product.
The price of Primera All-Flash is going down, although this is more relevant for high-end customers. For small to medium-sized organizations, we are offering a hybrid solution.
How are customer service and technical support?
We work a lot with HPE technical support and they are very good. We are very satisfied.
How was the initial setup?
The initial setup is straightforward and the deployment should not take more than an hour.
What about the implementation team?
Our in-house team is responsible for deployment and maintenance.
Malta is small, with a population of 450,000. Our company has 12 system engineers for enterprise clients.
What's my experience with pricing, setup cost, and licensing?
From what I see, this is competitively-priced and HPE are doing their best to stay competitive.
What other advice do I have?
Primera is still new, and it's in its inception phase. There are still not many installations around. My advice to anybody who is implementing this product is that they have to keep updated as technology advances. It's not a question of "it works, leave it there and don't take care of updates". You have to keep up to date with what is happening with the technology. Sometimes, we encounter customers that stagnate in their technology because they concluded that if it works then you don't have to do anything. That is not a good approach because it's a continuous transformation.
In summary, this is a good solution and my only complaint is about user-friendliness. I am sure that in the future, and with InfoSight, things are going to get better. This is similar to what has happened to this point, where limitations that were present in previous versions have been enhanced. Personally, I have not encountered any limitations.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Infrastructure Manager at a financial services firm with 201-500 employees
Scalable and stable solution
Pros and Cons
- "HPE Primera is scalable."
- "The cost of HPE Primera could be lower."
What needs improvement?
The cost of HPE Primera could be lower.
For how long have I used the solution?
I have been using HPE Primera for some three months now.
What do I think about the stability of the solution?
HPE Primera is stable.
What do I think about the scalability of the solution?
HPE Primera is scalable.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The initial setup was simple. It was easy to manage.
What's my experience with pricing, setup cost, and licensing?
At the moment, I can't say much about the price except that it is reasonable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief IT expert at a financial services firm with 501-1,000 employees
An enterprise storage solution that could take some tips from Pure Storage
Pros and Cons
- "The file server embedded in Pure, the GUI, and the tracking and reporting features are better with Pure Storage."
For how long have I used the solution?
I have been using this solution for a few weeks — we're in the testing phase.
Which solution did I use previously and why did I switch?
What's my experience with pricing, setup cost, and licensing?
I believe HPE Primera and Pure Storage are similar in price.
Which other solutions did I evaluate?
We're also testing Pure Storage. They're almost the same, but Pure Storage is fancier, easier to use, and offers more features than HPE Primera. The embedded file server, the GUI, and the tracking and reporting features are better with Pure Storage.
What other advice do I have?
Overall, on a scale from one to ten, I would give HPE Primera a rating of seven.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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