The primary use case for my team is expandability. I am using Primera for production. It serves as the primary storage in my production environment.
Owner & Partner at Itellis
Highly scalable and stable solution for storage
Pros and Cons
- "It serves as the primary storage in my production environment."
- "Primera should be more user-friendly."
What is our primary use case?
How has it helped my organization?
With Primera in my data center, I feel comfortable. I also use deduplication and compression for all data, and it usually makes things easier.
What is most valuable?
Data replication and deduplication are the most valuable features.
What needs improvement?
Primera should be more user-friendly. It's currently a bit disconnected. Moreover, there should be more availability in Brazil.
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November 2024
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For how long have I used the solution?
I have been using HPE Primera for six months. I use the latest version.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten.
How are customer service and support?
The customer service and support were perfect.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy.
What was our ROI?
I might see an ROI in another year.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing a six out of ten. It is okay pricing; it could be cheaper.
What other advice do I have?
I would recommend using the solution. It is a good solution for storage.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Storage Analyst at CLSA
Simple installation, scalable, but support could improve
Pros and Cons
- "HPE Primera is stable."
- "We have not had a good experience with support from HPE Primera. They can improve."
What is our primary use case?
HPE Primera is used for hosting databases and applications.
For how long have I used the solution?
I have been using HPE Primera for two years.
What do I think about the stability of the solution?
HPE Primera is stable.
What do I think about the scalability of the solution?
The scalability of HPE Primera is good.
We have approximately 20 people using the solution in my company. We have plans to increase the usage in the future.
How are customer service and support?
We have not had a good experience with support from HPE Primera. They can improve.
How was the initial setup?
The installation of HPE Primera is straightforward and it took one day to complete.
What about the implementation team?
We used help from the vendor to do the implementation of HPE Primera.
What's my experience with pricing, setup cost, and licensing?
The license for HPE Primera is all-inclusive.
What other advice do I have?
I rate HPE Primera a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
HPE Primera
November 2024
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816,406 professionals have used our research since 2012.
Enterprise Solutions Architect at a tech services company with 1-10 employees
Good compression and performance, easy to expand, and the support is good
Pros and Cons
- "Our customers have given very positive feedback about InfoSign, which is the management software for this solution."
- "This solution would be expensive for small business and it could be priced more competitively for that market."
What is our primary use case?
We are a solution provider and all-flash storage is one of the products that we sell to our customers. Primera is one of the ones that we recommend for data centers.
What is most valuable?
Our customers have given very positive feedback about InfoSign, which is the management software for this solution.
Primera has good performance and the compression is also good.
It integrates well with other software including Docker and Kubernetes.
It is easy to expand.
What needs improvement?
This solution would be expensive for small business and it could be priced more competitively for that market.
For how long have I used the solution?
We have been working with Primera for six months.
What do I think about the stability of the solution?
This is a stable solution and none of our customers have reported a problem with it.
What do I think about the scalability of the solution?
Scaling the capacity is easy with Primera. This is for medium-sized businesses, as the larger businesses usually choose Nimble, and in smaller businesses, they use cloud-based solutions to save on operating expenses.
How are customer service and technical support?
The support from HPE for this solution is really good.
Which solution did I use previously and why did I switch?
I work with a variety of vendors for all-flash storage solutions including Nimble, Primera, NetApp, Pure Storage Evergreen, E8 storage, and Huawei. A lot of the products from different vendors have the same features. This suitability of one vendor over another depends on their budget, as well as their plans for growing the business in the future.
Pure Storage Evergreen has the number-one compression and deduplication capability.
When a customer wants good performance for their database, we suggest Primera, Pure Storage, and perhaps Huawei. At this time, we also discuss other features with the customer so that they understand them.
NetApp is another vendor that is a popular choice in our market for medium and large businesses. Similarly, our customers have had good experience with Dell Storage. When it comes to Big Data and a lot of capacity, Dell is the solution that we recommend. Huawei has good solutions and they are more competitively priced than others, and the performance is not bad.
How was the initial setup?
I have not set up this solution personally but with the feedback that I have heard from the engineers, I know that it is very easy.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is good for medium-sized and large businesses.
What other advice do I have?
Overall, Primera is a good product and if it is suitable for the requirements then it is one that I recommend.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Enterprise Account Manager at a tech services company with 11-50 employees
A stable and scalable tool for proactive monitoring
Pros and Cons
- "Scalability-wise, I rate the solution a ten out of ten."
- "HPE Primera's pricing model is an area of concern and can be considered for improvement."
What is our primary use case?
The use cases of our company's clients have been good enough to help us remove the competition of HPE Primera from the market.
What is most valuable?
My company takes care of the installation phase of the product for our customers, and we also manage the systems for our customers. With HPE Primera, I can say that it is great to have a tool that provides or serves as a single point of visibility for everything.
What needs improvement?
I haven't encountered any areas that need improvement since I consider HPE Primera a great solution.
HPE Primera's pricing model is an area of concern and can be considered for improvement.
For how long have I used the solution?
I have been using HPE Primera for ten years. My company is a reseller of the solution. I deal with the latest version of the solution.
What do I think about the stability of the solution?
It is a very stable solution. Stability-wise, I rate the solution a ten out of ten.
My company mostly provides solutions to our clients that are stable. Redundancies in a two-node system make the solution very stable.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
HPE Primera is a tool that just one user mostly uses. My company's clients who use HPE Primera are mostly enterprise-sized businesses.
How are customer service and support?
My company provides support to our clients who use HPE Primera. My company directly gets help or support from the engineers in our company, which I feel is fantastic. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I was never involved in the setup phase since it is a process taken care of by the experienced engineers in our company, who I believe wouldn't have faced a problem at all. I rate the setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy.
The setup phase is fairly straightforward.
The solution is deployed on an on-premises model.
What's my experience with pricing, setup cost, and licensing?
I rate the product price a seven on a scale of one to ten, where one is cheap, and ten is expensive. There are no licensing or additional costs attached to the solution since everything is built in when it comes to HPE Primera.
What other advice do I have?
HPE Primera provides proactive monitoring and a fantastic AI that helps find problems.
I rate the overall tool a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
CEO at Lanka Communication Services (Pvt) Ltd.
Good support, low maintenance, but performance could improve
Pros and Cons
- "When taking into account the price, maintenance required, and performance of HPE Primera, it is an effective solution."
- "The solution has good performance but it could improve further."
What is our primary use case?
HPE Primera is used to expand our VMware Cloud Service.
What is most valuable?
When taking into account the price, maintenance required, and performance of HPE Primera, it is an effective solution.
What needs improvement?
The solution has good performance but it could improve further.
When we compare HPE Primera to Huawei, Huawei is a better solution. However, here in Sri Lanka, the support is not that good for Huawei.
For how long have I used the solution?
I have been using HPE Primera for one and a half years.
What do I think about the stability of the solution?
HPE Primera has been stable in our usage. It has been working for almost two years without any problems.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The support of HPE Primera is good.
What's my experience with pricing, setup cost, and licensing?
HPE Primera service is cost-effective.
Which other solutions did I evaluate?
During our evaluation of solutions, such as Huawei, we found most of the equipment is the same. We chose HPE Primera because it was priced well.
What other advice do I have?
I rate HPE Primera a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Executive IT at GBEL
Provides good stability and has valuable technical support services
Pros and Cons
- "The initial setup is simple."
- "The product’s price needs improvement."
What is our primary use case?
We use the product for file and document management services.
What is most valuable?
HPE Primera is more stable than one of its competitors.
What needs improvement?
The product’s price needs improvement.
For how long have I used the solution?
We have been using HPE Primera for a few years.
What do I think about the stability of the solution?
The product has good stability.
What do I think about the scalability of the solution?
We have ten to fifteen HPE Primera users in our organization. It scales up to the maximum level.
How are customer service and support?
The technical support services are good.
How was the initial setup?
The initial setup is simple. It is easy to deploy for a specialist or a certified engineer. The deployment time depends on the scope of work and environment. It takes more than one or two weeks.
What's my experience with pricing, setup cost, and licensing?
HPE Primera is an expensive product but has competitive pricing. It is based on performance, product quality, technology, and other features. We have purchased its yearly license.
What other advice do I have?
I rate HPE Primera an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Systems Engineer at EVONICEVONIC
Scalable product with efficient active controller feature
Pros and Cons
- "The product is stable."
- "The product's stale snapshots feature needs improvement."
What is our primary use case?
We use the product for databases and virtual machines.
What is most valuable?
The product's most valuable feature is the active controller.
What needs improvement?
The product's stale snapshots feature needs improvement.
For how long have I used the solution?
We have been using HPE Primera for three years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
We have 4,000 HPE Primera users in our organization. It is a scalable product. We plan to increase the number of users.
How was the initial setup?
The initial setup is straightforward. It involves starting the active controller, running the tool to discover the product, and configuring the VPN. It is easy to maintain as well due to good documentation.
What about the implementation team?
The product requires the help of an integrator for implementation.
What other advice do I have?
I rate HPE Primera a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Vice President - IT at a transportation company with 1,001-5,000 employees
Storage guranteed uptime is 100% and Data avilability is 100%. Other brands give a guranteed uptime of 99.999%
Pros and Cons
- "The most important thing that we had found when we purchased this product around six months back was its 100% availability and uptime."
- "One of the drawbacks of the model we purchased is that it is not running NVMe drives. Even though they say that it is NVMe-ready, it is still on the SSD drives. The model that we purchased has only eight hard drives, and only the ones on the top could work on NVMe. The rest of them are still on the SSD. Its competitors, such as EMC and Pure Storage, are moving or have already moved to NVMe. HPE should improve this solution for NVMe. HPE should also improve IOs in this solution. IOs in HPE are weaker than Hitachi and Pure Storage."
What is our primary use case?
We use it for databases and application VMs. We are using the latest version of this solution.
What is most valuable?
The most important thing that we had found when we purchased this product around six months back was its 100% availability and uptime.
What needs improvement?
One of the drawbacks of the model we purchased is that it is not running NVMe drives. Even though they say that it is NVMe-ready, it is still on the SSD drives. The model that we purchased has only eight hard drives, and only the ones on the top could work on NVMe. The rest of them are still on the SSD. Its competitors, such as EMC and Pure Storage, are moving or have already moved to NVMe. HPE should improve this solution for NVMe.
HPE should also improve IOs in this solution. IOs in HPE are weaker than Hitachi and Pure Storage.
For how long have I used the solution?
I have been using this solution for almost six months.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable, but we haven't scaled it. We purchased it with the required capacity, and it will suffice for our needs for the next couple of years. We have 2,000 plus users who access this Primera storage through applications.
How are customer service and technical support?
We haven't contacted their technical support. We didn't have any issues since we purchased it.
Which solution did I use previously and why did I switch?
We used Hitachi G200 and HPE 3PAR for two or three years. Both these models are a minimum of six or seven years old. The main difference is that HPE Primera is on SSD. IOs in HPE are weaker than Hitachi and Pure Storage.
How was the initial setup?
It wasn't simple, but it also wasn't so complex.
What about the implementation team?
It was implemented by HPE. Even though we have got the Proactive Care warranty, it currently doesn't require any maintenance. We have just two admins.
What's my experience with pricing, setup cost, and licensing?
It is basically in the mid-range of the price. It is not cheaper than Hitachi, but it is cheaper than Pure Storage. There are no additional costs. Everything was taken care of in the price.
What other advice do I have?
I would recommend this solution, but it depends on the use cases for which you want to use the storage device.
I would rate HPE Primera an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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