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Silas Filho - PeerSpot reviewer
Owner & Partner at Itellis
Real User
Top 10
Highly scalable and stable solution for storage
Pros and Cons
  • "It serves as the primary storage in my production environment."
  • "Primera should be more user-friendly."

What is our primary use case?

The primary use case for my team is expandability. I am using Primera for production. It serves as the primary storage in my production environment.

How has it helped my organization?

With Primera in my data center, I feel comfortable. I also use deduplication and compression for all data, and it usually makes things easier.

What is most valuable?

Data replication and deduplication are the most valuable features. 

What needs improvement?

Primera should be more user-friendly. It's currently a bit disconnected. Moreover, there should be more availability in Brazil.

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HPE Primera
December 2024
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For how long have I used the solution?

I have been using HPE Primera for six months. I use the latest version.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. 

How are customer service and support?

The customer service and support were perfect.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy.

What was our ROI?

I might see an ROI in another year.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a six out of ten. It is okay pricing; it could be cheaper. 

What other advice do I have?

I would recommend using the solution. It is a good solution for storage. 

Overall, I would rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Masood Khan - PeerSpot reviewer
Lead Storage Analyst at CLSA
Real User
Simple installation, scalable, but support could improve
Pros and Cons
  • "HPE Primera is stable."
  • "We have not had a good experience with support from HPE Primera. They can improve."

What is our primary use case?

HPE Primera is used for hosting databases and applications.

For how long have I used the solution?

I have been using HPE Primera for two years.

What do I think about the stability of the solution?

HPE Primera is stable.

What do I think about the scalability of the solution?

The scalability of HPE Primera is good.

We have approximately 20 people using the solution in my company. We have plans to increase the usage in the future.

How are customer service and support?

We have not had a good experience with support from HPE Primera. They can improve.

How was the initial setup?

The installation of HPE Primera is straightforward and it took one day to complete.

What about the implementation team?

We used help from the vendor to do the implementation of HPE Primera.

What's my experience with pricing, setup cost, and licensing?

The license for HPE Primera is all-inclusive.

What other advice do I have?

I rate HPE Primera a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE Primera
December 2024
Learn what your peers think about HPE Primera. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer1356933 - PeerSpot reviewer
Enterprise Solutions Architect at a tech services company with 1-10 employees
Real User
Good compression and performance, easy to expand, and the support is good
Pros and Cons
  • "Our customers have given very positive feedback about InfoSign, which is the management software for this solution."
  • "This solution would be expensive for small business and it could be priced more competitively for that market."

What is our primary use case?

We are a solution provider and all-flash storage is one of the products that we sell to our customers. Primera is one of the ones that we recommend for data centers.

What is most valuable?

Our customers have given very positive feedback about InfoSign, which is the management software for this solution.

Primera has good performance and the compression is also good.

It integrates well with other software including Docker and Kubernetes.

It is easy to expand.

What needs improvement?

This solution would be expensive for small business and it could be priced more competitively for that market.

For how long have I used the solution?

We have been working with Primera for six months.

What do I think about the stability of the solution?

This is a stable solution and none of our customers have reported a problem with it.

What do I think about the scalability of the solution?

Scaling the capacity is easy with Primera. This is for medium-sized businesses, as the larger businesses usually choose Nimble, and in smaller businesses, they use cloud-based solutions to save on operating expenses.

How are customer service and technical support?

The support from HPE for this solution is really good.

Which solution did I use previously and why did I switch?

I work with a variety of vendors for all-flash storage solutions including Nimble, Primera, NetApp, Pure Storage Evergreen, E8 storage, and Huawei. A lot of the products from different vendors have the same features. This suitability of one vendor over another depends on their budget, as well as their plans for growing the business in the future.

Pure Storage Evergreen has the number-one compression and deduplication capability.

When a customer wants good performance for their database, we suggest Primera, Pure Storage, and perhaps Huawei. At this time, we also discuss other features with the customer so that they understand them.

NetApp is another vendor that is a popular choice in our market for medium and large businesses. Similarly, our customers have had good experience with Dell Storage. When it comes to Big Data and a lot of capacity, Dell is the solution that we recommend. Huawei has good solutions and they are more competitively priced than others, and the performance is not bad.

How was the initial setup?

I have not set up this solution personally but with the feedback that I have heard from the engineers, I know that it is very easy.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is good for medium-sized and large businesses.

What other advice do I have?

Overall, Primera is a good product and if it is suitable for the requirements then it is one that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1798086 - PeerSpot reviewer
Enterprise Account Manager at a tech services company with 11-50 employees
Reseller
Top 20
A stable and scalable tool for proactive monitoring
Pros and Cons
  • "Scalability-wise, I rate the solution a ten out of ten."
  • "HPE Primera's pricing model is an area of concern and can be considered for improvement."

What is our primary use case?

The use cases of our company's clients have been good enough to help us remove the competition of HPE Primera from the market.

What is most valuable?

My company takes care of the installation phase of the product for our customers, and we also manage the systems for our customers. With HPE Primera, I can say that it is great to have a tool that provides or serves as a single point of visibility for everything.

What needs improvement?

I haven't encountered any areas that need improvement since I consider HPE Primera a great solution.

HPE Primera's pricing model is an area of concern and can be considered for improvement.

For how long have I used the solution?

I have been using HPE Primera for ten years. My company is a reseller of the solution. I deal with the latest version of the solution.

What do I think about the stability of the solution?

It is a very stable solution. Stability-wise, I rate the solution a ten out of ten.

My company mostly provides solutions to our clients that are stable. Redundancies in a two-node system make the solution very stable.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

HPE Primera is a tool that just one user mostly uses. My company's clients who use HPE Primera are mostly enterprise-sized businesses.

How are customer service and support?

My company provides support to our clients who use HPE Primera. My company directly gets help or support from the engineers in our company, which I feel is fantastic. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I was never involved in the setup phase since it is a process taken care of by the experienced engineers in our company, who I believe wouldn't have faced a problem at all. I rate the setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy.

The setup phase is fairly straightforward.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

I rate the product price a seven on a scale of one to ten, where one is cheap, and ten is expensive. There are no licensing or additional costs attached to the solution since everything is built in when it comes to HPE Primera.

What other advice do I have?

HPE Primera provides proactive monitoring and a fantastic AI that helps find problems.

I rate the overall tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
CEO at Lanka Communication Services (Pvt) Ltd.
Real User
Good support, low maintenance, but performance could improve
Pros and Cons
  • "When taking into account the price, maintenance required, and performance of HPE Primera, it is an effective solution."
  • "The solution has good performance but it could improve further."

What is our primary use case?

HPE Primera is used to expand our VMware Cloud Service.

What is most valuable?

When taking into account the price, maintenance required, and performance of HPE Primera, it is an effective solution.

What needs improvement?

The solution has good performance but it could improve further.

When we compare HPE Primera to Huawei, Huawei is a better solution. However, here in Sri Lanka, the support is not that good for Huawei.

For how long have I used the solution?

I have been using HPE Primera for one and a half years.

What do I think about the stability of the solution?

HPE Primera has been stable in our usage. It has been working for almost two years without any problems.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The support of HPE Primera is good.

What's my experience with pricing, setup cost, and licensing?

HPE Primera service is cost-effective.

Which other solutions did I evaluate?

During our evaluation of solutions, such as Huawei, we found most of the equipment is the same. We chose HPE Primera because it was priced well.

What other advice do I have?

I rate HPE Primera a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Luciano Batalha - PeerSpot reviewer
Systems Engineer at EVONICEVONIC
Real User
Top 5Leaderboard
Scalable product with efficient active controller feature
Pros and Cons
  • "The product is stable."
  • "The product's stale snapshots feature needs improvement."

What is our primary use case?

We use the product for databases and virtual machines.

What is most valuable?

The product's most valuable feature is the active controller.

What needs improvement?

The product's stale snapshots feature needs improvement.

For how long have I used the solution?

We have been using HPE Primera for three years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

We have 4,000 HPE Primera users in our organization. It is a scalable product. We plan to increase the number of users.

How was the initial setup?

The initial setup is straightforward. It involves starting the active controller, running the tool to discover the product, and configuring the VPN. It is easy to maintain as well due to good documentation.

What about the implementation team?

The product requires the help of an integrator for implementation.

What other advice do I have?

I rate HPE Primera a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1375641 - PeerSpot reviewer
Associate Vice President - IT at a transportation company with 1,001-5,000 employees
Real User
Storage guranteed uptime is 100% and Data avilability is 100%. Other brands give a guranteed uptime of 99.999%
Pros and Cons
  • "The most important thing that we had found when we purchased this product around six months back was its 100% availability and uptime."
  • "One of the drawbacks of the model we purchased is that it is not running NVMe drives. Even though they say that it is NVMe-ready, it is still on the SSD drives. The model that we purchased has only eight hard drives, and only the ones on the top could work on NVMe. The rest of them are still on the SSD. Its competitors, such as EMC and Pure Storage, are moving or have already moved to NVMe. HPE should improve this solution for NVMe. HPE should also improve IOs in this solution. IOs in HPE are weaker than Hitachi and Pure Storage."

What is our primary use case?

We use it for databases and application VMs. We are using the latest version of this solution.

What is most valuable?

The most important thing that we had found when we purchased this product around six months back was its 100% availability and uptime.

What needs improvement?

One of the drawbacks of the model we purchased is that it is not running NVMe drives. Even though they say that it is NVMe-ready, it is still on the SSD drives. The model that we purchased has only eight hard drives, and only the ones on the top could work on NVMe. The rest of them are still on the SSD. Its competitors, such as EMC and Pure Storage, are moving or have already moved to NVMe. HPE should improve this solution for NVMe.

HPE should also improve IOs in this solution. IOs in HPE are weaker than Hitachi and Pure Storage.

For how long have I used the solution?

I have been using this solution for almost six months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable, but we haven't scaled it. We purchased it with the required capacity, and it will suffice for our needs for the next couple of years. We have 2,000 plus users who access this Primera storage through applications.

How are customer service and technical support?

We haven't contacted their technical support. We didn't have any issues since we purchased it.

Which solution did I use previously and why did I switch?

We used Hitachi G200 and HPE 3PAR for two or three years. Both these models are a minimum of six or seven years old. The main difference is that HPE Primera is on SSD. IOs in HPE are weaker than Hitachi and Pure Storage.

How was the initial setup?

It wasn't simple, but it also wasn't so complex.

What about the implementation team?

It was implemented by HPE. Even though we have got the Proactive Care warranty, it currently doesn't require any maintenance. We have just two admins.

What's my experience with pricing, setup cost, and licensing?

It is basically in the mid-range of the price. It is not cheaper than Hitachi, but it is cheaper than Pure Storage. There are no additional costs. Everything was taken care of in the price.

What other advice do I have?

I would recommend this solution, but it depends on the use cases for which you want to use the storage device.

I would rate HPE Primera an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of IT Infrastructure Solutions at a tech services company with 51-200 employees
Real User
Artificial intelligence is good for technical work required to move from manual interactive to automatic
Pros and Cons
  • "The features that I have found most valuable are the artificial intelligence for the storage inside of the software and firmware because customers do not like functionalities which require manual interruption."
  • "There really isn't any aspect of the solution that needs improvement for the customer other than its price."

What is our primary use case?

The Primary use case for HPE Primera is moving and storing high performance databases and core infrastructure, virtual machines, SQL databases, et cetera...

This is an on-premises solution because right now it is not popular among customers to use hybrid or cloud solutions in the Georgian Republic. Today, it is not common to move compute and storage sources onto the cloud. I don't know what happens in other regions like Europe, but in the Georgia Republic it is not popular.

What is most valuable?

The features that I have found most valuable are the artificial intelligence for the storage inside of the software and firmware because customers do not like functionalities that require manual interruption. This feature is very good for the technical work required to move from manual interactive to automatic, because when solutions provide suggestions, improvements, or notifications, and you can click them automatically, this is a good solution.

What needs improvement?

There really isn't any aspect of the solution that needs improvement for the customer other than its price.

It is a very good solution, but the Georgia Republic is a very small country and customers in both the government public sector and in the private sector do not have money to purchase enterprise or high performance solutions. They are looking at mid-range or mid-class solutions.

I can say that they need to simplify the solution. In SimpliVity, they need a lot of integration with virtualization technologies. For example, putting some add-ons or plugins in vCenter. vCenter is a management software of VMware virtualization. 

Secondly, it would be better if they cold simplify the deployment of Primera. Thirdly, if you have already purchased Primera and you need to scale your infrastructure and you are thinking of buying more hardware disks, you will need to purchase the Rebalance Service from HP Enterprise. They need to improve that methodology.

The customers need solutions that do not require a lot of administrative tasks.

For how long have I used the solution?

I have been selling HPE Primera for approximately one year.

What do I think about the stability of the solution?

In terms of stability, it works without any issue. Primera is a new generation of HP Enterprise 3PAR version, whereas 10 years ago it was HANA. 3PAR generation works very, very well without any issues, without any problems.

What do I think about the scalability of the solution?

Regarding HPE Primera's scalability, if we are talking about the high-end versions, we can scale it up without any issue. It depends on the scalability of the customer.

How are customer service and technical support?

First of all, it depends which support model the customer purchases. If they are buying a foundation care with its low level of support, then you need to create a case manually and you need to write and contact customer service. If you are buying the Proactive Care Service, the guys from the customer service and support are very, very good. With Proactive Care Service, they contact you when you need to upgrade your firmware, etc... At all time HP Enterprise support works very, very well with Dell.

How was the initial setup?

The initial installation, setup, and deployment were simple for Primera, versus other hyper-converged infrastructure.

HP Enterprise, simply with your Dell Technologies VxRail and HCI solutions, has done its job very well job, because you can deploy and start up your services and your new infrastructure in one or two days. One day for checking the specs and one day for deploying the whole infrastructure. This is because the solution is inside of the solution. Meaning the virtualization is already pre-installed, and they have already done the job.

Each customer is looking for high-end solutions. They may decide to purchase the Primera solution partly because of its installation and deployment. If it takes two days as is the case for HCI and three days in the case of Primera, there is no problem for the customer. It depends on the customer and their mindset.

What about the implementation team?

We sell the products and we are doing the installation, deployment, integrations, and all the servicing.

We are also responsible for the maintenance of the product.

What's my experience with pricing, setup cost, and licensing?

With HPE Primera there is no additional cost, but it depends what configuration we are talking about. If we are excluding support, it is very expensive. There is no showstopper for prices, just support or service. We are a Platinum Partner of HP Enterprise so we give quotes and configure HP Enterprise solutions. I don't know what happens in the US market, but in Georgia it is very expensive.

It is expensive if compared with Dell Technology.

Which other solutions did I evaluate?

In the Georgian Republic there was an opportunity to sell Primera, but there was a battle between Dell Technologies and HPE Primera. Dell Technologies Unity Series won because of their low prices. Although their were no problems regarding their technical requirements,  Dell won it with prices. This is because Primera is very expensive, but it's a very good solution for customers.

In terms of HP Primera versus, for example, Dell Technologies' Unity, the advantage of Primera is that inside their operating system, inside its firmware, they have already deployed a network storage cluster functionality and application functionality. In Dell Technologies, if we are talking about their Unity solutions, they only have a replication functionality and you must buy additional hardware. Only then can you deploy the storage cluster configuration. So this is an advantage for Primera.

What other advice do I have?

The Primera product line has small and mid-size versions for mid-range customers, and they also have a high-end version. It depends on the customer.

In the Georgia Republic customers do have very critical data, and they must store that very critical information in a storage solution that has high availability. By availability, I mean that the hardware works very well and there are no issues with the software or the hardware. That is the reason why we are selling Primera.

Overall, Primera gives high performance.

On a scale of one to ten, I would rate HPE Primera a 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free HPE Primera Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Product Categories
All-Flash Storage
Buyer's Guide
Download our free HPE Primera Report and get advice and tips from experienced pros sharing their opinions.