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PeerSpot user
Computer Engineer at a comms service provider with 501-1,000 employees
Real User
Good usability and support but needs better documentation
Pros and Cons
  • "The support is excellent."
  • "The security could be a bit more robust."

What is our primary use case?

We primarily use the solution in our infrastructure. We use it for storage as well as virtualization.

What is most valuable?

The support is excellent. 

The solution is stable. 

It can scale. 

The useability is good. It's similar to other storage options on the market.

What needs improvement?

We would like the solution to provide better documentation. It needs to be more transparent so that we can figure out how to troubleshoot.

The security could be a bit more robust.

For how long have I used the solution?

I've used the solution since 2014. It's been about eight years. 

Buyer's Guide
Huawei OceanStor
November 2024
Learn what your peers think about Huawei OceanStor. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

While the solution can scale, you do need to pay extra. The more storage you need the more it costs. 

We have ten people using the product. It's largely the IT team.

How are customer service and support?

The solution's support is very helpful and responsive. 

Every time we need to raise the support, they provide support. They are responsive. However, as a customer, we cannot fix anything from our side. The documentation is not available. Everything is in a black box or something. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use IBM and HP for storage. It's not all Huawei. The usability across all of the solutions is similar. The only difference is the documentation for OceanStor isn't readily available. That said, their support is very responsive. The others require you to go through third parties that will analyze the issues first.

How was the initial setup?

The setup was done by Huawei. I don't have much information on the process of implementation. 

What about the implementation team?

We used Huawei, a third-party, to help with the setup.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact pricing. Our IT team handles the licensing.

What other advice do I have?

We are a customer and end-user.

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of the department of complex projects at SMART Technologies
Real User
Top 20
An easy-to-setup solution with good stability
Pros and Cons
  • "The solution is scalable."
  • "Its data replication features work slowly for nodes."

What is our primary use case?

We use the solution to store corporate data.

What is most valuable?

The solution has the best data replication features.

What needs improvement?

The solution's data replication features work slowly for nodes. They should improve this particular area. 

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

We have 300 solution users in our organization. It is very scalable.

How was the initial setup?

The solution's initial setup process is easy.

What other advice do I have?

I advise others to opt for Huawei products if they want good storage capacity for their organization. I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Huawei OceanStor
November 2024
Learn what your peers think about Huawei OceanStor. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
815,854 professionals have used our research since 2012.
reviewer2236056 - PeerSpot reviewer
Product Specialist at a tech services company with 1,001-5,000 employees
Reseller
Top 20
Reliable with aggressive pricing and versatile data handling
Pros and Cons
  • "The main selling point of Huawei OceanStor is its ability to handle all storage protocols, including block, file, and object."
  • "Huawei OceanStor is stable and reliable for storage solutions."
  • "Huawei currently lacks a solution for high-performance AI, unlike other companies like DDN, WekaIO, or IBM BlueStore."
  • "From a political perspective, there are issues selling Chinese brands to Western companies, as some may not be permitted to use them."

What is our primary use case?

One of my customers, a car manufacturing company, uses Huawei OceanStor specifically as a backup target. The backup software they use is compatible and they utilize the storage capacity, which is about three hundred to five hundred units. 

Another use case is for cloud-native applications. The developers use the public store app as their main storage app via the REST API, allowing them to create storage without interacting with the product admin.

What is most valuable?

The main selling point of Huawei OceanStor is its ability to handle all storage protocols, including block, file, and object. It offers flexibility, allowing you to store all types of data on the machine.

What needs improvement?

Huawei currently lacks a solution for high-performance AI, unlike other companies like DDN, WekaIO, or IBM BlueStore. From a political perspective, there are issues selling Chinese brands to Western companies, as some may not be permitted to use them.

For how long have I used the solution?

It has been two years since I managed Huawei OceanStor in 2022.

What do I think about the stability of the solution?

Huawei OceanStor is stable and reliable for storage solutions.

What do I think about the scalability of the solution?

Huawei OceanStor is capable of scaling up to a few megabytes and is equipped to handle varied network protocols.

What's my experience with pricing, setup cost, and licensing?

Huawei OceanStor's pricing is very aggressive, making it highly competitive.

Which other solutions did I evaluate?

Companies such as DDN, WekaIO, and IBM BlueStore were considered for AI solutions.

What other advice do I have?

The main advantage of Huawei OceanStor is its aggressive pricing, but there may be potential issues with integration, especially with NVIDIA. This could be due to political restrictions or embargoes.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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PeerSpot user
reviewer1273779 - PeerSpot reviewer
Chief Executive Officer at a consultancy with 201-500 employees
Reseller
Easy to implement, runs well, and the price is good
Pros and Cons
  • "The setup and the price are the most valuable and not the features related."
  • "I would like to see the next generation all-flash, which could be combined."

What is our primary use case?

We use this solution for the software. The hardware, we design ourselves.

We are resellers. We provide business software and the back-end system is a cross-selling theme for us.

What is most valuable?

The setup and the price are the most valuable and not the features related.

On top of the data core environment for software-defined storage, we use machine power and not software technology.

We struggle with finding anything to improve, as it's a powerful solution and is missing nothing.

What needs improvement?

The energy could be better. I would like to see the next generation all-flash, which could be combined.

The interface needs improvement. You have a standardized fiber channel from the past and you have to order a 10 gig interface separately. It would be better to have it all. Huawei has it all in its portfolio, so it can easily be built. They don't have to purchase it, it can be built by themselves.

For how long have I used the solution?

I have been working with Huawei OceanStor for five years.

How are customer service and technical support?

We have not contacted technical support because it runs very well. We have not had any issues.

Which solution did I use previously and why did I switch?

We are also working with Lenovo. Lenovo is in the same price range, but Huawei is a step further.

How was the initial setup?

The implementation is easy because we are educated and experienced in Huawei OceanStor.

What's my experience with pricing, setup cost, and licensing?

Huawei OceanStor is priced very well but is a bit complicated.

You have a price list but have to wait for a discount, which depends on the distribution, where you get it from. This is intransparent, I prefer a clear price policy.

I would prefer having a price quote based on whether you are a reseller if you have silver or gold status, or a customer.

The price list is high and you get a large discount from the price list. I prefer a comparable price list and a smaller discount.

Which other solutions did I evaluate?

We are always looking for the best solution for the next five years.

What other advice do I have?

I would rate Huawei OceanStor an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
reviewer2186478 - PeerSpot reviewer
Head of Data Centre Solutions at a manufacturing company with 201-500 employees
Real User
Top 20
An affordable solution for medium enterprises that needs to improve scalability under heavy loads
Pros and Cons
  • "The solution works well for non-critical applications that do not require a heavy workload. The tool's all features are valuable."
  • "Huawei OceanStor should work on its saturation level and should be able to take up more load. It should give the same performance that it gives at 20 or 30 percent load for 80 percent as well."

What is most valuable?

The solution works well for non-critical applications that do not require a heavy workload. The tool's all features are valuable. 

What needs improvement?

Huawei OceanStor should work on its saturation level and should be able to take up more load. It should give the same performance that it gives at 20 or 30 percent load for 80 percent as well. 

What do I think about the stability of the solution?

I would rate Huawei OceanStor's stability a six to seven out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a six out of ten. Scalability issues crop up at a particular saturation point. We have less than 10 clients for the product. 

How was the initial setup?

I would rate Huawei OceanStor's set up a six to seven out of ten. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is competitive and affordable. It has the best possible pricing that we can get from Huawei. The prices are fixed and there are no additional costs. 

What other advice do I have?

I would rate the product a seven out of ten. Our clients are mostly medium enterprises. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Architect at a recreational facilities/services company with 1-10 employees
Real User
Top 20
Affordable, stable, and scalable
Pros and Cons
  • "Huawei OceanStor provides numerous features that are tailored to cater to the requirements of all types of companies."
  • "The speed has room for improvement."

What is our primary use case?

Huawei OceanStor is used as a data organization and storage system.

What is most valuable?

Huawei OceanStor provides numerous features that are tailored to cater to the requirements of all types of companies.

What needs improvement?

I would prefer if the diagnostics of our Huawei solutions in the data center are automatically shared with the manufacturer. This will enable them to proactively address concerns before they become serious, and reach out to us without the need for us to initiate a call.

The speed has room for improvement.

For how long have I used the solution?

I have been using Huawei OceanStor for three years.

What do I think about the stability of the solution?

Huawei OceanStor is stable.

What do I think about the scalability of the solution?

Huawei OceanStor is scalable.

How are customer service and support?

The technical support is slow.

How was the initial setup?

We faced some difficulties during the initial setup because of the insufficient support provided by Huawei.

What's my experience with pricing, setup cost, and licensing?

When compared to other options on the market, Huawei OceanStor stands out as the most affordable solution. Payment is determined by the amount of storage capacity required, and we have paid 50,000 euros for our usage.

What other advice do I have?

I give the solution an eight out of ten.

We have over 1,000 end-users.

Huawei OceanStor is an affordable and effective solution. I recommend that organizations conduct thorough research and compare it with other products before making a decision.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yordan Velez Rodríguez - PeerSpot reviewer
Architect of solutions at Datrix
Real User
Easy operational management
Pros and Cons
  • "It is easy to use, deploy, communicate and manage this solution."
  • "I would like to see more iterations and direct integration with other solutions."

What is our primary use case?

We have about 20 customers using Huawei OceanStor. Each has a different use case. Some use it for storage, virtualization storage and some are using the apps, the pure storage data for intelligent vision products.

How has it helped my organization?

Oceanstor brings to us the best performance as storage for our virtualization cluster, allowing a better performance in the apps that need to manipulate a huge amout of data.

What is most valuable?

The easy of operational management of OceanStor is one of the most valuable feature. It is easy to use, deploy, communicate and manage this solution.

What needs improvement?

OceanStor could use improvement with configuration and synchronizing with other vendors. There is some latency in the migration due to the amount of data. 

I would like to see more iterations and direct integration with solutions like Docker and Kubernetes. Also, if the customer needs to make a special solution or have an additional process for analyzing data directly on the storage using data technology, they should be able to do that.

For how long have I used the solution?

I have been using OceanStor for twelve years. First, 10 years as a final customer and 2 years as a sales partner

What do I think about the stability of the solution?

OceanStor is a stable product.

What do I think about the scalability of the solution?

Scalability is fine you can add to cluster other superior version or older version, and the orices is the same as the identical model and version. The OceanStor support the fail until 7 of 8 controllers without lost data and wiht the minimal impact to the performance, so the performance has been very good.

How are customer service and support?

We have good support from Huawei, any concerns are resolved very quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before OceanStor, I used Dell-EMC, HPE 3PAR, Inspur, Openfiler, TrueNAS, FreeNAS. The initial switch was a gift and we use for replace a SAN Software, later we decide replace all professional storage by OceanStor

How was the initial setup?

OceanStor is easy to deploy. We are Co-Care certified partner, and we are CSP 3 star, so we have direct access to Huawei helping us to have a better support internally and for customers

What's my experience with pricing, setup cost, and licensing?

Huawei have de better price, an intuitive and easy UI for maintance and operation, and the license mechanism is perpetual, you don´t need to paying all years 

What other advice do I have?

Others who are looking to implement Huawei OceanStor should install first and after that go ahead and reset the configuration. In most common operations, this would be the first step to getting to know the product. 

I rate OceanStor a 10 out of 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Solution Architect at Huatech a.s.
Real User
Great for internal IT systems and excellent value for money
Pros and Cons
  • "Great value for money."
  • "Integration with mainstream solution technologies could be better."

What is our primary use case?

We are integrators so we're selling this solution to our customers. Many are from the transportation sector, public broadcasting sector, or they are service providers. They use it for internal IT systems. Our clients cover the full range from small to enterprise size companies. We are a gold partner with Huawei and I'm an IT solution architect. 

What is most valuable?

Most clients tell us that the most valuable feature of the solution is the value for money. They feel that they receive numerous great features for a reasonble price. IBM and HP charge a lot more for what OceanStor customers get as part of the product. 

What needs improvement?

There are some small things in the solution that can be improved. Supporting software is one of them and the integration with mainstream solution technologies could be better. They are small issues and generally the technology functions well. It's not an issue caused by the vendor but rather due to external circumstances and the cessation of cooperation between Chinese and US companies. 

For how long have I used the solution?

I've been using this solution for about eight years. 

What do I think about the stability of the solution?

It's a very stable solution. 

What do I think about the scalability of the solution?

The scalability is an easy process. It has a good capacity. 

How are customer service and technical support?

Technical support is good, we're very satisfied with it. 

How was the initial setup?

Initial setup is very straightforward and easy. Deployment takes no more than 10 or 15 minutes. It takes three or four people from our company and the client company to carry out deployment. We carry out maintenance, it usually takes three people. 

What other advice do I have?

I would recommend everyone to try the product, they will be surprised at how good it is. 

I would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Huawei OceanStor Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Huawei OceanStor Report and get advice and tips from experienced pros sharing their opinions.