IBM Blueworks Live Reviews

We prepared some process artifacts using IBM Blueworks for our internal process architectures. We also used it for consulting purposes. We used IBM Blueworks to document the as-is and to-be process architectures whenever we processed transformations.

The ease of documenting and digitizing the processes was valuable to us. Most of our clients were using Microsoft Office tools to document their processes. They were not centralized repositories. We recommended and sold the solution as a single source of complete enterprise processes, including integrating metamodels like controls, roles, or application systems. It also had unified repository access so everyone could see a single source of truth. That was our major use case where we used to sell IBM Blueworks.

Our primary use case is process mapping and analysis. 

It's very easy, very quick to create a process map. It has templates. The look and feel is very nice. What we want to achieve out of the process map, we can achieve it using Blueworks.

The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format.

In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process.

Indeed, the Signavio solution allows us to design the customer journey (actions made by the customer in the process) using pictograms and icons. So, we can indicate tasks, tools, goals, and frustrating points.

We have procured several licenses to perform any process transformation engagements that aid in the normal business processes.

The most typical use cases are the automation of the uplink and process documentation is one of the activities. The focus is more on process architecture and internal architecture.

Those are the areas and engagements that are preferred.

We provide our licenses to our clients to document their processes and create certain analyses. It is done in their environment and then we transfer the workspace into their environment.

For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office. Typically when we talk of process designing, visual comes to our mindset.

It's quick to learn. The learning curve is very condensed.

The cloud version is very handy, but a specific feature that I like the most is the visual import. 72% more can happen through visuals. 

The quick transition from visual and the ability to show that onto a tool. We need a great import mechanism and with all of the tools that I have worked with, Blueworks is one of the best for importing the visual.

One of the other elements would be a quick design. We can create quickly and convert from one model into another model, such as from a discovery model into a process model, with just one click. It helps people like me when we are doing a ground paper approach and we are training the client and they are trying to document it. Now we can document it and show them the process benefits.

Currently, there is no other tool that is more cost-effective on the market.

We use the solution mainly for the process flow chart.

It is valuable that the licenses are transferrable between different users.

We use the solution to analyze the business flow.

The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic.

We use IBM Blueworks Live to map processes. We start with discovery and then go on to map a detailed process. It's a cloud-based solution and is very easy to use.

It provides clarity to IT and business users regarding their needs and requirements. It also helps document policies, risks, etc. Collaboration is easy and fun to use. Another great feature is automatic presentation preparation for management.

Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good.

It is easy to make diagrams in this solution. It is running pretty well for me.

Anything to support printing out a big diagram would be good. Most often, we like to print the models out on a large piece of paper. It might already be able to do that, and there is probably a button to make a PDF version for an A0 paper size.

There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good.

They can make it less expensive.