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IBM Blueworks Live vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
IBM Blueworks Live support is praised for responsiveness and effectiveness, with many users satisfied and rarely needing assistance.
Sentiment score
5.0
iGrafx Process360 Live Platform's customer service is praised for quick, effective support, though contract renewals occasionally cause dissatisfaction.
 

Room For Improvement

Sentiment score
4.6
IBM Blueworks Live lacks key features like improved import/export functions, better ERP integration, and enhanced reporting and analytics tools.
Sentiment score
4.5
iGrafx Process360 Live Platform requires enhanced usability, diverse features, improved integration, cost reduction, and better support for global users.
 

Scalability Issues

Sentiment score
7.8
IBM Blueworks Live is scalable for large organizations, accommodating many users with flexibility and a straightforward learning curve.
Sentiment score
8.4
The iGrafx Process360 Live Platform offers scalable, high-performance process management across various systems, leveraging Azure and Apache for support.
 

Setup Cost

No sentiment score available
IBM Blueworks Live provides scalable, cost-effective enterprise solutions with flexible pricing and minimal setup fees, including free subscription options.
Sentiment score
4.4
iGrafx Process360 Live Platform is valued for features and affordability but criticized for high single-license costs around $2,000.
 

Stability Issues

Sentiment score
9.3
IBM Blueworks Live is praised for stability, high availability, and autosave, with minor concerns about cloud informational privacy.
Sentiment score
8.8
The iGrafx Process360 Live Platform is reliable and stable, supporting global operations efficiently with minimal outages and issues.
 

Valuable Features

Sentiment score
8.3
IBM Blueworks Live offers intuitive real-time modeling, collaboration, BPMN 2.0 support, and cloud-based process management for efficient documentation.
Sentiment score
8.1
iGrafx Process360 Live offers process mapping, simulation, and optimization tools, enhancing organization operations with extensive customization and analysis features.
 

Categories and Ranking

IBM Blueworks Live
Ranking in Business Process Design
12th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (19th), Process Mining (11th)
 

Mindshare comparison

As of November 2024, in the Business Process Design category, the mindshare of IBM Blueworks Live is 3.5%, up from 3.1% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

AjarMathur - PeerSpot reviewer
An easily scalable and affordable solution that enables users to document and digitize processes with ease
IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
7%
Transportation Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic.
What is your experience regarding pricing and costs for IBM Blueworks Live?
The solution costs around 600-700 dollars/year, which is quite affordable.
What needs improvement with IBM Blueworks Live?
Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively.
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
 

Also Known As

IBM Lombardi Blueprint
No data available
 

Learn More

 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Multinational Bank
Find out what your peers are saying about IBM Blueworks Live vs. iGrafx Process360 Live Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.