Bizagi vs IBM Blueworks Live comparison

Bizagi and IBM are both solutions in the Business Process Design category. Bizagi is ranked #4 with an average rating of 8.3, while IBM is ranked #12 with an average rating of 7.8. Bizagi holds a 9.5% mindshare in BPD, compared to IBM’s 3.5% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 90% of IBM users who would recommend it.

Bizagi

Read 79 Bizagi reviews

5,595 Views
4,934 Comparison Views

92% willing to recommend

IBM Blueworks Live

Read 20 IBM Blueworks Live reviews

2,801 Views
1,785 Comparison Views

90% willing to recommend

Bizagi

IBM Blueworks Live

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 3, 2024

Bizagi and IBM Blueworks Live compete in the business process management category. Based on feature comparisons, Bizagi appears to have an upper hand due to its comprehensive automation and integration capabilities.

Features: Bizagi stands out with its vast array of features that include process documentation within diagrams, generating word documents, and publishing processes on the web. It also features model simulations and strong integration capabilities, including BPMN 2.0 compliance. IBM Blueworks Live focuses on simple and intuitive process documentation and collaboration features, such as real-time modeling and the ability to attach documentation. Both platforms offer comprehensive process mapping, but Bizagi is more geared towards fast process automation and flexible integration.

Room for Improvement: Users of Bizagi note performance issues, especially with large processes, and seek better documentation management and licensing flexibility. There are complaints about integration limitations and performance impacts due to feature expansion. More intuitive automation and simpler upgrade processes are also desired. IBM Blueworks Live is critiqued for limited modeling capabilities, lack of detailed customization, and absence of simulation features. Enhanced reporting and better print capabilities are also requested by users who feel the interface could benefit from improved functionality and integration.

Ease of Deployment and Customer Service: Bizagi offers diverse deployment options including on-premises, cloud, and hybrid setups, providing flexibility for different IT environments. Customer service is generally responsive, though some report delays and less satisfactory technical support. IBM Blueworks Live is typically deployed in the cloud, providing a seamless experience for those prioritizing simplicity and speed. Its customer service is often praised for effectiveness and promptness, though improvements in response times for technical inquiries are suggested.

Pricing and ROI: Bizagi provides a free version with competitive enterprise solution pricing, though recent price hikes have raised concerns. Its ROI is often highlighted for its automation capabilities. IBM Blueworks Live is seen as cost-effective with pricing strategies appealing for larger organizations, but may be less favorable for smaller companies. It offers flexibility with user-based licenses, and customers note the solution's affordability as a key advantage.

To learn more, read our detailed Bizagi vs. IBM Blueworks Live Report (Updated: October 2024).

Buyer's Guide

Bizagi vs. IBM Blueworks Live

October 2024

Download the complete report

Helped 814,649 peers since 2012

Categories and Ranking

Bizagi

Ranking in Business Process Design

4th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (5th), Process Automation (6th), Rapid Application Development Software (14th), Low-Code Development Platforms (10th), No-Code Development Platforms (5th), Process Mining (5th)

IBM Blueworks Live

Ranking in Business Process Design

12th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Business Process Design category, the mindshare of Bizagi is 9.5%, up from 8.7% compared to the previous year. The mindshare of IBM Blueworks Live is 3.5%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design

Featured Reviews

Sebastian

Manager at KPMG

Oct 30, 2022

A flexible, customizable solution that reduced time to market, but the UI and customer support could be better

The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that. The orchestration capabilities provided by the solution are good; they're helpful and fully functional, plus Bizagi has a management consultant to assist. However, they could be better, and there is significant room for improvement. We can adapt processes we created with Bizagi as our business grows and more processes become automated. We have been doing that on a live process, and it works very well. If the change we are implementing is very different to a traditional workflow, we can create a new version and design cases in the new version instead of the older one. We can modify processes already in place if the change isn't too disruptive, or we can keep using the same platform but create cases in a new workflow instead of the old one, so there's a lot of flexibility. Adapting processes is straightforward, though it depends somewhat on the complexity of the process. Making minor modifications is not complicated; we go into the studio, change the piece of code, workflow, or data model we need, and then redeploy.

Read full review

AjarMathur

Global Innovation Director at Ernst & Young

Jul 5, 2023

An easily scalable and affordable solution that enables users to document and digitize processes with ease

IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It automates a completely manual, complicated process."

"The solution's simulation capabilities are the most valuable aspects."

"The initial setup is super simple."

"Very user friendly and a professional solution."

"Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."

"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."

"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."

"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."

More Bizagi pros

"It enables decisions based upon processes that we do model, and ultimately move forward with."

"The ease of documenting and digitizing the processes was valuable to us."

"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."

"The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."

"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."

"It has a built-in capability to capture process owners and managers against processes along with other process governance roles."

"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."

"The solution is stable. All the refreshes run very well."

More IBM Blueworks Live pros

Cons

"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."

"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."

"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."

"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."

"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."

"The technical support is not fast enough and should be improved."

"The on-premise software has some bugs."

"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."

More Bizagi cons

"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."

"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."

"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."

"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."

"Spaces are not well organized; space controls are lacking."

"It is BPMN-compliant but the tool needs to be more involved to get into a completely 2.0 oriented tool. It has a few things but it's not the complete BPMN model."

"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."

"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."

More IBM Blueworks Live cons

Pricing and Cost Advice

"From what I know of the market, I think Bizagi is a cheap solution for process engineering. Out of the solutions I've tried, from cheapest to most expensive, would be Vizor, Bizagi, Signavio, and then Siemens. I used a version of Bizagi that my university provided for free, so I have never paid for a license."

"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."

"This is a free solution."

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."

"The paid version costs us about $20,000 for 100 users annually."

"Bizagi is totally free for modeling."

"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."

"I think that its price is reasonable."

More Bizagi pricing and cost advice

"Making it less expensive would be good."

"The solution is very, very cost-effective."

"They have a free subscription model that gives a lot of power to the users."

"We are seeing ROI from this solution. The solution has saved us time."

"The solution is not very expensive."

"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."

"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."

"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.

See recommendations

814,649 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Government

Educational Organization

Financial Services Firm

19%

Manufacturing Company

10%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

See all answers

What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

See all answers

What is your experience regarding pricing and costs for Bizagi?

My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...

See all answers

What do you like most about IBM Blueworks Live?

The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic.

See all answers

What is your experience regarding pricing and costs for IBM Blueworks Live?

The solution costs around 600-700 dollars/year, which is quite affordable.

See all answers

What needs improvement with IBM Blueworks Live?

Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively.

See all answers

Comparisons

Camunda vs Bizagi

Compared 28% of the time

Visio vs Bizagi

Compared 16% of the time

Bonita vs Bizagi

Compared 7% of the time

Appian vs Bizagi

Compared 6% of the time

Lucidchart vs Bizagi

Compared 5% of the time

More Bizagi Competitors

Visio vs IBM Blueworks Live

Compared 37% of the time

SAP Signavio Process Manager vs IBM Blueworks Live

Compared 17% of the time

Lucidchart vs IBM Blueworks Live

Compared 15% of the time

ARIS Cloud vs IBM Blueworks Live

Compared 9% of the time

MEGA HOPEX vs IBM Blueworks Live

Compared 2% of the time

More IBM Blueworks Live Competitors

Product Reports

Buyer's Guide

Bizagi

November 2024

Download Bizagi product report

Buyer's Guide

IBM Blueworks Live

October 2024

Download IBM Blueworks Live product report

Also Known As

No data available

IBM Lombardi Blueprint

Learn More

Bizagi

IBM

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

IBM Blueworks Live is a cloud-based business process modeling tool that helps you discover, map and document your processes. It is easy to use, allowing you to learn and perform business process modeling in minutes.

With Blueworks Live you can:

Simplify business process modeling
Quickly build business processes in a straightforward, cloud-based interface designed for both IT and business users.

Improve process efficiency and accuracy
A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows.

Enhance cross-team collaboration
A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement.

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council

Buyer's Guide

Bizagi vs. IBM Blueworks Live

October 2024

Free Report: Bizagi vs. IBM Blueworks Live

Find out what your peers are saying about Bizagi vs. IBM Blueworks Live and other solutions. Updated: October 2024.

DOWNLOAD NOW

814,649 professionals have used our research since 2012.

See our Bizagi vs. IBM Blueworks Live report.

See our list of best Business Process Design vendors.

We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.