Bizagi vs IBM Blueworks Live comparison

Bizagi and IBM are both solutions in the Business Process Design category. Bizagi is ranked #5 with an average rating of 8.5, while IBM is ranked #12 with an average rating of 7.8. Bizagi holds a 9.7% mindshare in BPD, compared to IBM’s 3.5% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 90% of IBM users who would recommend it.

Bizagi

Read 79 Bizagi reviews

5,429 Views
4,809 Comparison Views

92% willing to recommend

IBM Blueworks Live

Read 20 IBM Blueworks Live reviews

2,669 Views
1,721 Comparison Views

90% willing to recommend

Bizagi

IBM Blueworks Live

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Executive SummaryUpdated on Nov 3, 2024

Bizagi and IBM Blueworks Live compete in the business process management category. Based on feature comparisons, Bizagi appears to have an upper hand due to its comprehensive automation and integration capabilities.

Features: Bizagi stands out with its vast array of features that include process documentation within diagrams, generating word documents, and publishing processes on the web. It also features model simulations and strong integration capabilities, including BPMN 2.0 compliance. IBM Blueworks Live focuses on simple and intuitive process documentation and collaboration features, such as real-time modeling and the ability to attach documentation. Both platforms offer comprehensive process mapping, but Bizagi is more geared towards fast process automation and flexible integration.

Room for Improvement: Users of Bizagi note performance issues, especially with large processes, and seek better documentation management and licensing flexibility. There are complaints about integration limitations and performance impacts due to feature expansion. More intuitive automation and simpler upgrade processes are also desired. IBM Blueworks Live is critiqued for limited modeling capabilities, lack of detailed customization, and absence of simulation features. Enhanced reporting and better print capabilities are also requested by users who feel the interface could benefit from improved functionality and integration.

Ease of Deployment and Customer Service: Bizagi offers diverse deployment options including on-premises, cloud, and hybrid setups, providing flexibility for different IT environments. Customer service is generally responsive, though some report delays and less satisfactory technical support. IBM Blueworks Live is typically deployed in the cloud, providing a seamless experience for those prioritizing simplicity and speed. Its customer service is often praised for effectiveness and promptness, though improvements in response times for technical inquiries are suggested.

Pricing and ROI: Bizagi provides a free version with competitive enterprise solution pricing, though recent price hikes have raised concerns. Its ROI is often highlighted for its automation capabilities. IBM Blueworks Live is seen as cost-effective with pricing strategies appealing for larger organizations, but may be less favorable for smaller companies. It offers flexibility with user-based licenses, and customers note the solution's affordability as a key advantage.

To learn more, read our detailed Bizagi vs. IBM Blueworks Live Report (Updated: December 2024).

Buyer's Guide

Bizagi vs. IBM Blueworks Live

December 2024

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Categories and Ranking

Bizagi

Ranking in Business Process Design

5th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (7th), Process Automation (7th), Rapid Application Development Software (15th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (5th)

IBM Blueworks Live

Ranking in Business Process Design

12th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Business Process Design category, the mindshare of Bizagi is 9.7%, up from 8.7% compared to the previous year. The mindshare of IBM Blueworks Live is 3.5%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design

Featured Reviews

Sebastian

Manager at KPMG

A flexible, customizable solution that reduced time to market, but the UI and customer support could be better

The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that. The orchestration capabilities provided by the solution are good; they're helpful and fully functional, plus Bizagi has a management consultant to assist. However, they could be better, and there is significant room for improvement. We can adapt processes we created with Bizagi as our business grows and more processes become automated. We have been doing that on a live process, and it works very well. If the change we are implementing is very different to a traditional workflow, we can create a new version and design cases in the new version instead of the older one. We can modify processes already in place if the change isn't too disruptive, or we can keep using the same platform but create cases in a new workflow instead of the old one, so there's a lot of flexibility. Adapting processes is straightforward, though it depends somewhat on the complexity of the process. Making minor modifications is not complicated; we go into the studio, change the piece of code, workflow, or data model we need, and then redeploy.

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AjarMathur

Global Innovation Director at Ernst & Young

An easily scalable and affordable solution that enables users to document and digitize processes with ease

IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."

"The free online Help and E-Learning is very strong."

"Very, very stable."

"The solution offers a free version of their product."

"The user interface is pretty good."

"The natural notation is the best feature of Bizagi because it makes it compatible with other products."

"I like all of the features. I like that you can simulate the processes and add the time standard."

"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."

More Bizagi pros

"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."

"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."

"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."

"This solution is good at utilizing standards rules for connectivity."

"The ease of documenting and digitizing the processes was valuable to us."

"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."

"It enables decisions based upon processes that we do model, and ultimately move forward with."

"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."

More IBM Blueworks Live pros

Cons

"Agriculture, Industry."

"One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux."

"It works slowly on the cloud, sometimes."

"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."

"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."

"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."

"It would be helpful if they added some extra features in the next update."

"The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365."

More Bizagi cons

"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."

"We haven't yet been able to dabble in case management with Blueworks Live, as it is not yet offered with the product."

"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."

"It is BPMN-compliant but the tool needs to be more involved to get into a completely 2.0 oriented tool. It has a few things but it's not the complete BPMN model."

"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."

"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."

"The APIs are great, except the normal business user doesn't know how to create APIs. So it's hard because IBM comes to us as the business users and tell us to create reporting with APIs, except we don't know that, so we have to turn around and flip it to our IT people."

"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."

More IBM Blueworks Live cons

Pricing and Cost Advice

"This is a free solution."

"I think that its price is reasonable."

"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."

"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."

"It is expensive."

"It is only necessary to pay for licenses when ready to deploy applications to production."

"Pricing is good value for money."

"From what I know of the market, I think Bizagi is a cheap solution for process engineering. Out of the solutions I've tried, from cheapest to most expensive, would be Vizor, Bizagi, Signavio, and then Siemens. I used a version of Bizagi that my university provided for free, so I have never paid for a license."

More Bizagi pricing and cost advice

"Making it less expensive would be good."

"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."

"The solution is very, very cost-effective."

"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."

"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."

"We are seeing ROI from this solution. The solution has saved us time."

"The solution is not very expensive."

"They have a free subscription model that gives a lot of power to the users."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Government

Manufacturing Company

Financial Services Firm

19%

Manufacturing Company

10%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

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What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

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What is your experience regarding pricing and costs for Bizagi?

My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...

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What do you like most about IBM Blueworks Live?

The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic.

See all answers

What is your experience regarding pricing and costs for IBM Blueworks Live?

The solution costs around 600-700 dollars/year, which is quite affordable.

See all answers

What needs improvement with IBM Blueworks Live?

Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively.

See all answers

Comparisons

Camunda vs Bizagi

Compared 27% of the time

Visio vs Bizagi

Compared 17% of the time

Bonita vs Bizagi

Compared 7% of the time

Appian vs Bizagi

Compared 6% of the time

Lucidchart vs Bizagi

Compared 5% of the time

More Bizagi Competitors

Visio vs IBM Blueworks Live

Compared 37% of the time

SAP Signavio Process Manager vs IBM Blueworks Live

Compared 17% of the time

Lucidchart vs IBM Blueworks Live

Compared 15% of the time

ARIS Cloud vs IBM Blueworks Live

Compared 9% of the time

MEGA HOPEX vs IBM Blueworks Live

Compared 3% of the time

More IBM Blueworks Live Competitors

Product Reports

Buyer's Guide

Bizagi

December 2024

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Buyer's Guide

IBM Blueworks Live

December 2024

Download IBM Blueworks Live product report

Also Known As

No data available

IBM Lombardi Blueprint

Learn More

Bizagi

IBM

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

IBM Blueworks Live is a cloud-based business process modeling tool that helps you discover, map and document your processes. It is easy to use, allowing you to learn and perform business process modeling in minutes.

With Blueworks Live you can:

Simplify business process modeling
Quickly build business processes in a straightforward, cloud-based interface designed for both IT and business users.

Improve process efficiency and accuracy
A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows.

Enhance cross-team collaboration
A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement.

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council

Buyer's Guide

Bizagi vs. IBM Blueworks Live

December 2024

Free Report: Bizagi vs. IBM Blueworks Live

Find out what your peers are saying about Bizagi vs. IBM Blueworks Live and other solutions. Updated: December 2024.

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