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it_user364206 - PeerSpot reviewer
Principal Systems Architect at a manufacturing company with 1,001-5,000 employees
Vendor
The features that I've found most valuable are organization, trace, connection to other products via external links, and DXL.

What is most valuable?

The features that I've found most valuable are organization, trace, connection to other products via external links, and DXL.

How has it helped my organization?

It helps us to manage and track requirements for complex products. This allows for quick and easy safety certification.

What needs improvement?

It needs word processing captioning as well as references within a module.

For how long have I used the solution?

I've used it for 12 years.

Buyer's Guide
IBM DOORS
December 2024
Learn what your peers think about IBM DOORS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What was my experience with deployment of the solution?

We had no issues with deployment.

What do I think about the stability of the solution?

There have been no issues with stability.

What do I think about the scalability of the solution?

It has scaled for our needs.

How are customer service and support?

Customer Service:

Customer services is great.

Technical Support:

Technical support is also great.

Which solution did I use previously and why did I switch?

We used Interleaf and other tools, but they don't allow for easily readable trace and control.

How was the initial setup?

The initial setup was easy. It's easy to provide access to users.

What about the implementation team?

We implemented it in-house, though it does require basic knowledge of the tool.

What's my experience with pricing, setup cost, and licensing?

We've found that floating licenses work best.

What other advice do I have?

Don't use Citrix or a virtual environment to implement a global solutions. It causes problems when linking between tools.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user284166 - PeerSpot reviewer
Requirements Analyst - KSN Site Administrator at a aerospace/defense firm with 1,001-5,000 employees
Vendor
​It works better if your partners use the same tool, but it ensures full traceability.

What is most valuable?

  • Traceability
  • VRTMs

How has it helped my organization?

Requirements development, and doing everything from functional requirements to system requirements, means we can verify that there are no orphan or childless requirements, which ensure full traceability in a short amount of time using the available tools.

For how long have I used the solution?

I've used it for six years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It was very straightforward.

What about the implementation team?

It was done in-house.

What other advice do I have?

It's better if your partners use the same tool, which makes for better sharing of files and artefacts.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM DOORS
December 2024
Learn what your peers think about IBM DOORS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
TeamLeadda27 - PeerSpot reviewer
Team Lead SAP ERP at a government with 1,001-5,000 employees
Real User
I value the traceability, configuration management and user access features.
Pros and Cons
  • "It has the features of: traceability, configuration management, and user access."
  • "It used to be very clunky."

What is our primary use case?

I use DOORS for capturing a system requirement and subsystem requirement. I also use it for recording a system of architecture.

What is most valuable?

The most valuable features include:

  • Traceability (the ability to link between different items)
  • Configuration Management (ability to baseline things and create new views)
  • User Access (to control who does what to different items)

What needs improvement?

They have recently upgraded the product. And, it is definitely more user-friendly. It was really clunky to use previously. It might not be very fancy, but it always gets the job done. 

I think it would be nice if there was better integration with other tools, particularly diagrammatic tools so that you can do things like enterprise architecture. 

For how long have I used the solution?

More than five years.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. But, it depends on the project. The project must warrant the expense paid.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user293889 - PeerSpot reviewer
Future Technical Leaders Program: Systems Engineer at a aerospace/defense firm with 1,001-5,000 employees
Vendor
We used it to track the impact a new product's requirements had on an existing system, but it's not model-based, lacking integration of requirements, system diagrams, etc.

Valuable Features

The product was being used for developing and tracking new requirements for a system we were working on. There wasn't one specific feature that comes to mind, as it was approximately 12 months ago that I was using the product to develop requirements.

Improvements to My Organization

The product was used to better track and structure requirements we were developing for a new product that was to be integrated into an existing system with its own requirements. It was a way for us to track new requirements and its impact on existing ones.

Room for Improvement

None comes to mind right now. I know that the group was discussing the movement towards model-based systems engineering where they were looking into alternate products that allows the integration of requirements, system diagrams, etc. all in one tool.

Use of Solution

I used it last year, for one year.

Deployment Issues

No issues encountered,

Stability Issues

No issues encountered,

Customer Service and Technical Support

Customer Service:

I never had to use customer service.

Technical Support:

I never had to use tech support,.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user832800 - PeerSpot reviewer
Engineering Consulting Service with 1-10 employees
Real User
Traceability on requirements for a huge project is a big gain
Pros and Cons
  • "Traceability on requirements for a huge project in an organization is a big gain."
  • "I would like to see them improve in agile management the Scrum/Kanban Board to work with overseas team members."

What is our primary use case?

I am within the automotive electronics industry. The requirements management widely used in my field for change management is the key to delivering your product without any hitches. It is hard to manage requirements in a big project, therefore having a traceability feature is great.

How has it helped my organization?

Traceability on requirements for a huge project in an organization is a big gain.

What is most valuable?

  • Traceability
  • The ability to use any type of document in any format.

These features make our job easier in requirements management.  

What needs improvement?

I would like to see them improve in agile management the Scrum/Kanban Board to work with overseas team members.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user