IBM MaaS360 Reviews

I am using the latest version.

For the moment, we utilize the solution solely for iPads, although we also meet the requirements to satisfy our desire to use it for laptops. There are plans for its use with BYOD and for Intunes. The feasibility and cost per user is worthy of examination. 

Overall, the solution is good, although I have not conducted a detailed examination of it. This said, I feel the pricing to be very high.

I have been using IBM MaaS360 for a long time, probably five or six years. 

The solution is quite stable. 

The solution is scalable. 

The solution's technical support is okay. 

The initial setup is not complex. 

The price could be lower. It is excessively high. 

While the solution is currently deployed on-premises, we have plans to move to the cloud, which is why we plan to go with Intune. 

We have a partnership with the vendors. 

While I feel the solution to be fine, better ones do exist, Intunes, for examples, which, features aside, is quite similar. 

I rate IBM MaaS360 as an eight out of ten. 

• Interfaces are easy to navigate
• Great online chat support
• Accurate location tracking
• Deployment of apps
• Unlock passcode
• Restricting use of certain apps

Built-in inventory manager has made it easier to track devices and to measure data usage. This has been helpful to us in choosing the right data plan.

Maybe more flexibility on user management, e.g. deleting users and editing corporate identifier.

I've used it for eight months.

No issues that I am aware of.

I've had no stability issues.

No issues scaling it.

So far I have only used the online chat support. I am highly satisfied with their service and availability.

I wasn't involved in the setup.

I believe it was implemented by our IT team.

I thinks this is a great tool for any field service support team. It's easy to deploy on devices and support to end users.

App deployment:

Currently, we use the Mobile Device Management, Secure Productivity Suite, and document management. We distribute mobile phones to people starting in our company and we use these features of Maas360 for management. Our employees use the secure email. Maas360 also supports BYOD.

Regarding laptop management, some features are not right. IBM needs to improve the features for the laptop.

It also needs a feature to restrict USBs.

No issues with stability.

It's definitely scalable.

IBM support has not been that helpful. I have contacted chat support but they could not give a useful answer. Sometimes, we have to solve problems by ourselves. Sometimes we find the documents we need in IBM PartnerWorld, but the chat help staff is not able to give helpful information.

The setup is easy to do, for me. It's not complex.

When compared with competitors, I think the pricing is okay.

For security, it is good. But at times it's quite slow, like when I access through the portal. And when we change policies, sometimes that takes a long time.