42Gears SureMDM vs IBM MaaS360 comparison

42Gears and IBM are both solutions in the Enterprise Mobility Management (EMM) category. 42Gears is ranked #16, while IBM is ranked #11 with an average rating of 8.5. 42Gears holds a 2.5% mindshare in EMM, compared to IBM’s 7.2% mindshare. Additionally, 100% of 42Gears users are willing to recommend the solution, compared to 85% of IBM users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

IBM MaaS360 and 42Gears SureMDM are robust mobile device management solutions. 42Gears SureMDM seems to have the upper hand due to its flexible features and customization options according to user reviews.

Features:IBM MaaS360 offers strong security and integration capabilities, trusted by users for managing corporate devices securely. It provides seamless integration with other IBM and third-party services and a user-friendly interface. 42Gears SureMDM is praised for its extensive customization options, multi-platform support, and a flexible application management system that allows users to tailor the system to specific needs, making it highly adaptable.

Room for Improvement:IBM MaaS360 could enhance its reporting and analytics for better insights and improve the user experience in navigation and features. Users also note that the initial setup could be more intuitive. 42Gears SureMDM needs to streamline its setup process and could benefit from better user training materials. There is also feedback suggesting improvements in response time for customer support queries.

Ease of Deployment and Customer Service:IBM MaaS360 is noted for a straightforward deployment process and efficient customer service that provides quick resolutions. 42Gears SureMDM users face more complexities during deployment but find the platform's flexibility beneficial. Despite these challenges, customer service for SureMDM is also effective and supportive.

Pricing and ROI:IBM MaaS360 is considered cost-effective with transparent pricing and offers a swift return on investment. Users find it affordable given the robust features. 42Gears SureMDM, while more expensive, is deemed worth the investment due to its extensive features. Both solutions deliver a good ROI, though 42Gears SureMDM is perceived to have a higher pricing tier.

To learn more, read our detailed 42Gears SureMDM vs. IBM MaaS360 Report (Updated: June 2026).

Buyer's Guide

42Gears SureMDM vs. IBM MaaS360

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 22.1%, down from 33.2% compared to the previous year. The mindshare of 42Gears SureMDM is 2.5%, up from 2.5% compared to the previous year. The mindshare of IBM MaaS360 is 7.2%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	22.1%
IBM MaaS360	7.2%
42Gears SureMDM	2.5%
Other	68.2%

Enterprise Mobility Management (EMM)

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Giridharan G

Head Of Department at Waycool

Used to control mobile devices

Remote Wipe is one of the vital options everybody looks for in 42Gears SureMDM or any MDM product. We are trying to get the latest product updates as much as possible, and it is mostly automated. Two to three engineers are involved in the solution’s maintenance. I would recommend the solution to other users. Overall, I rate the solution an eight or nine out of ten.

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Abhijeet Chaskar

Cybersecurity Analyst at DigitalTrack solution pvt ltd

Centralized device control has improved security and streamlined daily management tasks

The best features IBM MaaS360 offers include centralized device management, policy enforcement, compliance tracking, and remote device actions. These features make managing and securing endpoints much more efficient. Another feature I appreciate about IBM MaaS360 is the visibility it provides. Being able to view device status, compliance, and security information from one console makes day-to-day management much easier. IBM MaaS360 has positively impacted my organization by improving efficiency and security across the organization. We can manage devices more efficiently, maintain compliance, and resolve issues faster. We save time for both IT teams and end users. The AI outputs from IBM MaaS360 have been reliable in our experience. They provide useful insights and recommendations that help with device management and security monitoring. Though we still review important findings before taking action.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."

"Without Microsoft Intune, it would be extremely challenging, if not impossible, for a large company to send out computers to users and have them set up and ready to use right out of the box in a remote location."

"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."

"If you want to manage your mobile devices as well as your Windows 10 devices, Intune is the best option."

"The main value of Microsoft Intune is better asset management from a security perspective, ensuring that the security baseline is enforced on all devices, including mobile devices."

"The insights, even though we're talking about charts and graphs, are super valuable to customers who might not otherwise know what's in their ecosystem or the current state of things within their ecosystem."

"Intune saves time, and it is very easy to use. It allows us to manage applications completely."

"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."

More Microsoft Intune pros

"The solution's customer support is good."

"Stability-wise, I rate the solution a ten out of ten."

"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."

"We created a whole new program that revolves around this solution."

"This solution is very dynamic. I can do what I need to do with it."

"Their support is mind-blowing."

"Payloads, application publishing, and cataloging features are valuable to our customers."

"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."

More 42Gears SureMDM pros

"The most important aspect of the solution is the fact that the platform is unified, and that it covers all the mobility services - that includes not only the MDM components or services."

"The tool's most valuable features are application, distribution, and security. It helps to block user access."

"We've found the scalability to be very good."

"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."

"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."

"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."

"It helped us reduce the number of support incidents by limiting users' access to device configurations."

"I like the way mobile device management works in terms of how the data is segregated, as well as the office and personal data."

More IBM MaaS360 pros

Cons

"The product needs to upgrade itself when the server is overloaded."

"My assessment of the user experience of Microsoft Intune is that it is sometimes good and sometimes poor, depending on Microsoft's infrastructure."

"We would like to see support for Chrome and/or devices for Chromebooks."

"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."

"The downsides of Microsoft Intune include the fact that the interface can sometimes be complex for new administrators."

"There could be more competent processes and improvements in the policy space."

"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."

"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."

More Microsoft Intune cons

"The product is not so convenient to deploy or to configure."

"The user interface and customization features are not the best and could be improved."

"User creation on Mac must be improved."

"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."

"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."

"Online information regarding used cases specific to 42Gears SureMDM will help us do configuration changes more comfortably."

"The solution’s pricing could be made cheaper."

"The dashboards could be improved."

"Subscriptions automatically renew, and if you've downsized your user base, and you've overlooked the subscription, then you have to go through the exhaustive task of adjusting the contract."

"MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360."

"Its integration with Microsoft Teams could be better."

"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace."

"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."

"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."

"User interface is basic and not very intuitive."

"Quite good, but could be a little bit quicker."

More IBM MaaS360 cons

Pricing and Cost Advice

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."

"I would rate the price a four out of ten with ten being the most expensive."

"The pricing is competitive, but it is not cheap."

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."

"Intune is included in the Microsoft 365 licensing package that we have."

"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."

More Microsoft Intune pricing and cost advice

"42Gears SureMDM is not an expensive solution."

"There is an option to make yearly or monthly payments towards the licensing costs attached to the solution. Price-wise, the product is okay."

"I rate the tool's pricing a four out of ten."

"The tool is expensive and priced at 39 dollars yearly. The pricing is fixed and I would rate it a seven-point five out of ten."

"We pay a yearly licensing fee for 42Gears SureMDM, which is comparatively expensive for an enterprise license."

"I am satisfied with the price of this solution."

"Their pricing structure is very good against the competition. Pricing is definitely not a challenge here."

"It requires zero investment in infrastructure since it is 100% cloud."

"I rate IBM MaaS360’s pricing a six out of ten."

"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."

"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."

"The solution is expensive."

"IBM products are a little pricey."

"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."

"I feel the pricing to be very high."

More IBM MaaS360 pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Computer Software Company

15%

Retailer

15%

Manufacturing Company

11%

Financial Services Firm

Manufacturing Company

12%

Computer Software Company

10%

Government

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	189
Midsize Enterprise	65
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	7
Large Enterprise	12

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for 42Gears SureMDM?

42Gears SureMDM is not an expensive solution. On a scale from one to ten, where one is expensive and ten is cheap, I ...

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What needs improvement with 42Gears SureMDM?

Online information regarding used cases specific to 42Gears SureMDM will help us do configuration changes more comfor...

See all answers

What advice do you have for others considering 42Gears SureMDM?

Remote Wipe is one of the vital options everybody looks for in 42Gears SureMDM or any MDM product. We are trying to g...

See all answers

Microsoft Intune vs IBM MaaS360 - which to choose?

Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...

See all answers

What is your experience regarding pricing and costs for IBM MaaS360?

The pricing and licensing experience with IBM MaaS360 was satisfactory and not expensive.

See all answers

What needs improvement with IBM MaaS360?

We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, wh...

See all answers

Comparisons

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Compared 10% of the time

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Samsung Knox vs Microsoft Intune

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SOTI MobiControl vs 42Gears SureMDM

Compared 23% of the time

Scalefusion vs 42Gears SureMDM

Compared 9% of the time

Miradore vs 42Gears SureMDM

Compared 6% of the time

Workspace ONE UEM vs 42Gears SureMDM

Compared 6% of the time

Matrix42 Unified Endpoint Management vs 42Gears SureMDM

Compared 3% of the time

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Workspace ONE UEM vs IBM MaaS360

Compared 10% of the time

Jamf Pro vs IBM MaaS360

Compared 5% of the time

Samsung Knox vs IBM MaaS360

Compared 3% of the time

BlackBerry Enterprise Mobility Suite vs IBM MaaS360

Compared 3% of the time

ManageEngine Endpoint Central vs IBM MaaS360

Compared 3% of the time

More IBM MaaS360 Competitors

Product Reports

Buyer's Guide

Microsoft Intune

June 2026

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Buyer's Guide

Enterprise Mobility Management (EMM)

June 2026

Download 42Gears SureMDM product report

Buyer's Guide

IBM MaaS360

June 2026

Download IBM MaaS360 product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

SureMDM

Fiberlink MaaS360, MaaS360

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

42Gears SureMDM offers extensive remote access and control capabilities for robust device management in industries needing enhanced security. Renowned for its flexibility and adaptability, it ensures efficient policy implementation across platforms.

42Gears SureMDM is a comprehensive device management tool used predominantly in security-sensitive sectors like banking, finance, and logistics. It offers features like application publishing, secure tunnels for remote access, and dynamic dashboards. With the capacity to manage Apple and Android Enterprise devices, including Zero-Touch deployment, 42Gears SureMDM is highly effective in maintaining operating systems akin to Ivanti Avalanche and SOTI MobiControl. However, it faces challenges with support response times, Mac user creation, pricing, and user-friendly interfaces. Its adaptable framework supports the unique demands of educational distance learning and e-learning deployments.

What are the most important features of 42Gears SureMDM?

Location Tracking: Enables efficient monitoring of devices across different geographies.
Application Management: Allows for seamless app deployment and cataloging for various devices.
Remote Device Control: Provides secure access and control over devices through established tunnels.
User-Friendly Navigation: Simplifies interface to ensure ease of use for administrators.

What benefits and ROI can users expect from 42Gears SureMDM?

Enhanced Security Management: Assures robust policy implementation and management for sensitive sectors.
Flexibility: Provides dynamic capabilities to adapt to business-specific mobility needs.
Comprehensive Support: Offers detailed assistance to address implementation challenges.

42Gears SureMDM is widely utilized in banking, finance, logistics, and retail sectors for security and device management. It offers application management, data loss prevention, and device lifecycle management, supporting mobility and educational deployments on a private cloud infrastructure, integrating seamlessly into existing systems similar to Ivanti Avalanche and SOTI MobiControl.

42Gears

IBM MaaS360 enhances mobile device management with tracking, security, app deployment, policy management, and integration with Apple DEP and Android Enterprise. It supports remote control, cost efficiency, and is user-friendly, suitable for both corporate and BYOD environments.

MaaS360 offers a comprehensive suite for managing and securing mobile devices. With features like encryption, passcode enforcement, and containerization, it ensures data security and compliance. MaaS360 simplifies app deployment via distribution groups and integrates seamlessly with Apple and Android systems. Its focus on kiosk mode, application security, and automated provisioning make it a strategic choice for companies prioritizing a robust endpoint management strategy. Though it offers extensive options, improvements in notifications, user management, and Microsoft integration are needed.

What are the most important features of IBM MaaS360?

Device Tracking: Enables efficient tracking and management of devices across an enterprise.
Security Features: Provides encryption, passcode enforcement, and containerization for data security.
App Deployment: Facilitates app installation through distribution groups and platform integrations.
Policy Management: Allows organizations to implement and enforce security policies efficiently.
Remote Control: Offers options for remote access and management of devices.

What benefits should users look for in reviews of IBM MaaS360?

Cost Efficiency: Reduces setup costs and offers scalable solutions.
Compliance Support: Helps maintain regulatory compliance with detailed management options.
User-Friendly Interface: Simplifies management and operation through intuitive design.
Scalability: Supports growing organizations with extensive device deployment capabilities.

IBM MaaS360 finds applications in industries needing robust mobile device management and security. Enterprises deploy it widely to ensure compliance and safeguard corporate data, providing application control, data leak prevention, and secure email management. It is used for configuring policies for field staff and enabling efficient device enrollment, significantly cutting initial setup costs.

IBM

Sample Customers

Mitchells and Buzzers, Callaway

SmartLiberty, Hopi Holding, FIITJEE, Al Dhafra Private School, MRF Limited, Satin Creditcare Network Limited (SCNL), Alkem, Yelp Eat24

Bancroft, Garuda Indonesia

Buyer's Guide

42Gears SureMDM vs. IBM MaaS360

June 2026

Free Report: 42Gears SureMDM vs. IBM MaaS360

Find out what your peers are saying about 42Gears SureMDM vs. IBM MaaS360 and other solutions. Updated: June 2026.

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