42Gears SureMDM vs IBM MaaS360 comparison

42Gears and IBM are both solutions in the Enterprise Mobility Management (EMM) category. 42Gears is ranked #15, while IBM is ranked #10 with an average rating of 8.5. 42Gears holds a 2.2% mindshare in EMM, compared to IBM’s 7.4% mindshare. Additionally, 100% of 42Gears users are willing to recommend the solution, compared to 85% of IBM users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

IBM MaaS360 and 42Gears SureMDM are robust mobile device management solutions. 42Gears SureMDM seems to have the upper hand due to its flexible features and customization options according to user reviews.

Features:IBM MaaS360 offers strong security and integration capabilities, trusted by users for managing corporate devices securely. It provides seamless integration with other IBM and third-party services and a user-friendly interface. 42Gears SureMDM is praised for its extensive customization options, multi-platform support, and a flexible application management system that allows users to tailor the system to specific needs, making it highly adaptable.

Room for Improvement:IBM MaaS360 could enhance its reporting and analytics for better insights and improve the user experience in navigation and features. Users also note that the initial setup could be more intuitive. 42Gears SureMDM needs to streamline its setup process and could benefit from better user training materials. There is also feedback suggesting improvements in response time for customer support queries.

Ease of Deployment and Customer Service:IBM MaaS360 is noted for a straightforward deployment process and efficient customer service that provides quick resolutions. 42Gears SureMDM users face more complexities during deployment but find the platform's flexibility beneficial. Despite these challenges, customer service for SureMDM is also effective and supportive.

Pricing and ROI:IBM MaaS360 is considered cost-effective with transparent pricing and offers a swift return on investment. Users find it affordable given the robust features. 42Gears SureMDM, while more expensive, is deemed worth the investment due to its extensive features. Both solutions deliver a good ROI, though 42Gears SureMDM is perceived to have a higher pricing tier.

To learn more, read our detailed 42Gears SureMDM vs. IBM MaaS360 Report (Updated: June 2026).

Buyer's Guide

42Gears SureMDM vs. IBM MaaS360

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 21.1%, down from 32.0% compared to the previous year. The mindshare of 42Gears SureMDM is 2.2%, down from 2.4% compared to the previous year. The mindshare of IBM MaaS360 is 7.4%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	21.1%
IBM MaaS360	7.4%
42Gears SureMDM	2.2%
Other	69.3%

Enterprise Mobility Management (EMM)

Featured Reviews

Anumula Hitesh

Senior Business Development Executive at Digitaltrack

Centralized device management has automated onboarding and improves remote security compliance

One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

Read full review

Giridharan G

Head Of Department at Waycool

Used to control mobile devices

Remote Wipe is one of the vital options everybody looks for in 42Gears SureMDM or any MDM product. We are trying to get the latest product updates as much as possible, and it is mostly automated. Two to three engineers are involved in the solution’s maintenance. I would recommend the solution to other users. Overall, I rate the solution an eight or nine out of ten.

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Abhijeet Chaskar

Cybersecurity Analyst at DigitalTrack solution pvt ltd

Centralized device control has improved security and streamlined daily management tasks

The best features IBM MaaS360 offers include centralized device management, policy enforcement, compliance tracking, and remote device actions. These features make managing and securing endpoints much more efficient. Another feature I appreciate about IBM MaaS360 is the visibility it provides. Being able to view device status, compliance, and security information from one console makes day-to-day management much easier. IBM MaaS360 has positively impacted my organization by improving efficiency and security across the organization. We can manage devices more efficiently, maintain compliance, and resolve issues faster. We save time for both IT teams and end users. The AI outputs from IBM MaaS360 have been reliable in our experience. They provide useful insights and recommendations that help with device management and security monitoring. Though we still review important findings before taking action.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Fortunately, now everything is streamlined into a single, unified platform."

"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."

"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."

"Microsoft Intune has positively impacted our organization by improving our overall security posture through enforcing compliance policies and reducing access from unmanaged devices."

"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."

"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

"It is a helpful tool to manage BYOD policies."

"Intune has automated the deployment of patches and applications, which is more efficient and easier. It allows us to deploy applications, packages, Windows updates, and security updates like BitLocker encryption more efficiently and easily."

More Microsoft Intune pros

"Its dashboards are valuable. It is easy to access dashboards and implement policies."

"The solution is very scalable, you can do many things at different times and it requires only one staff person for maintenance."

"We use the solution primarily to control mobile devices."

"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."

"This solution is very dynamic. I can do what I need to do with it."

"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."

"Stability-wise, I rate the solution a ten out of ten."

"The solution's customer support is good."

More 42Gears SureMDM pros

"The most valuable features of IBM MaaS360 are remote control and setting up a phone."

"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."

"The most valuable features are remote enablement and access to my intranet resources, without depending on the VPN."

"IBM MaaS360 has positively impacted my organization by improving efficiency and security across the organization."

"The main benefit of IBM MaaS360 is phone control and rollout; I acquired it because I was onboarding 15 new people, and it was more efficient to manage 15 phones from a computer than to handle each phone individually."

"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."

"It is a stable solution that functions twenty-four hours and seven days a week."

"The solution is quite stable."

More IBM MaaS360 pros

Cons

"The configuration and pricing can be improved."

"Every time we call, we get bounced to a new team... there is no cohesive end-to-end support, which is very frustrating and time-consuming."

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."

"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities. This is an area I believe needs improvement."

"One area where Microsoft Intune could improve is policy troubleshooting and reporting. Identifying why a device is non-compliant or why a deployment failed can sometimes require longer than expected."

"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."

"Automation has room for improvement in Microsoft Intune for fixing some errors."

"I also hope the cost of Remote Help will decrease because it's a much-needed Intune function."

More Microsoft Intune cons

"The product is not so convenient to deploy or to configure."

"User creation on Mac must be improved."

"The solution’s pricing could be made cheaper."

"The user interface and customization features are not the best and could be improved."

"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."

"Online information regarding used cases specific to 42Gears SureMDM will help us do configuration changes more comfortably."

"The dashboards could be improved."

"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."

"The look needs to be updated and it could be simpler to use."

"The product needs to improve tech support."

"The user experience really isn't so good."

"However, if it is purely through IBM, the service is definitely lacking."

"MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360."

"Sometimes I would like to have local support because a company that provides 24/7 support means that the technical support staff are not always fluent English speakers."

"I would rate IBM MaaS360's stability as seven out of ten, though I don't use it extensively."

"The reporting and alerting could be improved."

More IBM MaaS360 cons

Pricing and Cost Advice

"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."

"The price for Intune is fair."

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."

"Intune is included in the Microsoft 365 licensing package that we have."

"The cost of the license and the features are justified for myself as a technical person."

"Microsoft licenses are costly."

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

More Microsoft Intune pricing and cost advice

"I am satisfied with the price of this solution."

"The tool is expensive and priced at 39 dollars yearly. The pricing is fixed and I would rate it a seven-point five out of ten."

"We pay a yearly licensing fee for 42Gears SureMDM, which is comparatively expensive for an enterprise license."

"I rate the tool's pricing a four out of ten."

"42Gears SureMDM is not an expensive solution."

"Their pricing structure is very good against the competition. Pricing is definitely not a challenge here."

"There is an option to make yearly or monthly payments towards the licensing costs attached to the solution. Price-wise, the product is okay."

"The solution is cost-effective."

"Fees are monthly and it's approximately $8 per user."

"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."

"I feel the pricing to be very high."

"IBM products are a little pricey."

"The solution is expensive."

"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."

"I rate IBM MaaS360’s pricing a six out of ten."

More IBM MaaS360 pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

Retailer

15%

Computer Software Company

15%

Manufacturing Company

11%

Outsourcing Company

Manufacturing Company

12%

Computer Software Company

10%

Government

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	7
Large Enterprise	12

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The pricing for IBM MaaS360 was reasonable for the features provided. Overall, we feel the platform delivered good va...

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Comparisons

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SOTI MobiControl vs 42Gears SureMDM

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Workspace ONE UEM vs 42Gears SureMDM

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Matrix42 Unified Endpoint Management vs 42Gears SureMDM

Compared 3% of the time

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Compared 9% of the time

Jamf Pro vs IBM MaaS360

Compared 5% of the time

ManageEngine Endpoint Central vs IBM MaaS360

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BlackBerry Enterprise Mobility Suite vs IBM MaaS360

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Samsung Knox vs IBM MaaS360

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Product Reports

Buyer's Guide

Microsoft Intune

July 2026

Download Microsoft Intune product report

Buyer's Guide

Enterprise Mobility Management (EMM)

August 2026

Download 42Gears SureMDM product report

Buyer's Guide

IBM MaaS360

July 2026

Download IBM MaaS360 product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

SureMDM

Fiberlink MaaS360, MaaS360

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

42Gears SureMDM is a Unified Endpoint Management (UEM) solution that enables organizations to secure, manage, and monitor enterprise devices from a centralized console. Designed for businesses of all sizes, SureMDM supports a wide range of endpoints, including Android, Windows, iOS, iPadOS, macOS, Linux, ChromeOS, VR devices, rugged devices, wearables, and IoT endpoints.

The platform helps organizations streamline device provisioning, application management, security enforcement, remote troubleshooting, device tracking, and compliance monitoring throughout the device lifecycle. SureMDM supports modern enrollment methods such as Android Zero-touch, Samsung Knox Mobile Enrollment, Apple Business Manager (ABM), Apple School Manager (ASM), Windows Autopilot, and Android Enterprise deployments.

Beyond endpoint management, SureAccess is available as an add-on to SureMDM, enabling Zero Trust Network Access (ZTNA) for secure access to enterprise applications and resources based on device posture, user identity, and access policies. It helps organizations secure remote workers, contractors, and distributed teams while reducing reliance on traditional VPN-based access models.

SureIdP is also available as an add-on to SureMDM, providing Identity and Access Management (IAM) capabilities such as centralized authentication, Single Sign-On (SSO), user provisioning, and access control. It helps organizations simplify identity management while strengthening security and compliance across enterprise applications and services.

Widely adopted across industries including logistics, retail, healthcare, manufacturing, education, transportation, field services, and financial services, SureMDM enables IT teams to manage distributed device fleets while maintaining security, operational efficiency, and regulatory compliance.

Key Features

Unified endpoint management across Android, iOS, iPadOS, macOS, Windows, Linux, ChromeOS, VR, and IoT devices
Zero-touch and automated device enrollment
Application deployment, management, and updates
Remote support, remote control, and troubleshooting
Kiosk mode and device lockdown capabilities
Location tracking, geofencing, and asset visibility
Compliance monitoring and policy enforcement
OS and firmware update management
Secure remote access and unattended device management
Reporting, analytics, and customizable dashboards
Integration with enterprise identity and security frameworks
Zero Trust Network Access (ZTNA) through SureAccess
Identity and Access Management (IAM) capabilities through SureIdP

Benefits

Simplified management of diverse device fleets from a single console
Reduced operational overhead through automation and remote management
Improved endpoint security through centralized policy enforcement
Secure application access using Zero Trust principles
Strong identity security with centralized authentication and SSO along with support for 3rd party SSO
Minimized device downtime with remote troubleshooting capabilities
Accelerated device deployment and onboarding
Enhanced visibility into device health, usage, and compliance
Scalable across global and distributed operations

Common Use Cases

Organizations use the 42Gears platform for:

Mobile Device Management (MDM)
Unified Endpoint Management (UEM)
Rugged device management
Kiosk and digital signage deployments
Shared and frontline device management
BYOD and corporate-owned device programs
Remote workforce enablement
Zero Trust Network Access (ZTNA)
Identity and Access Management (IAM)
Secure application access
Healthcare mobility initiatives
Educational device deployments
Logistics and field service operations

With support for cloud, on-premises, and private cloud deployments, the 42Gears platform provides organizations with the flexibility to manage endpoints, identities, and secure access from a unified ecosystem while meeting their security, compliance, and operational requirements.

42Gears

IBM MaaS360 enhances mobile device management with tracking, security, app deployment, policy management, and integration with Apple DEP and Android Enterprise. It supports remote control, cost efficiency, and is user-friendly, suitable for both corporate and BYOD environments.

MaaS360 offers a comprehensive suite for managing and securing mobile devices. With features like encryption, passcode enforcement, and containerization, it ensures data security and compliance. MaaS360 simplifies app deployment via distribution groups and integrates seamlessly with Apple and Android systems. Its focus on kiosk mode, application security, and automated provisioning make it a strategic choice for companies prioritizing a robust endpoint management strategy. Though it offers extensive options, improvements in notifications, user management, and Microsoft integration are needed.

What are the most important features of IBM MaaS360?

Device Tracking: Enables efficient tracking and management of devices across an enterprise.
Security Features: Provides encryption, passcode enforcement, and containerization for data security.
App Deployment: Facilitates app installation through distribution groups and platform integrations.
Policy Management: Allows organizations to implement and enforce security policies efficiently.
Remote Control: Offers options for remote access and management of devices.

What benefits should users look for in reviews of IBM MaaS360?

Cost Efficiency: Reduces setup costs and offers scalable solutions.
Compliance Support: Helps maintain regulatory compliance with detailed management options.
User-Friendly Interface: Simplifies management and operation through intuitive design.
Scalability: Supports growing organizations with extensive device deployment capabilities.

IBM MaaS360 finds applications in industries needing robust mobile device management and security. Enterprises deploy it widely to ensure compliance and safeguard corporate data, providing application control, data leak prevention, and secure email management. It is used for configuring policies for field staff and enabling efficient device enrollment, significantly cutting initial setup costs.

IBM

Sample Customers

Mitchells and Buzzers, Callaway

SmartLiberty, Hopi Holding, FIITJEE, Al Dhafra Private School, MRF Limited, Satin Creditcare Network Limited (SCNL), Alkem, Yelp Eat24

Bancroft, Garuda Indonesia

Buyer's Guide

42Gears SureMDM vs. IBM MaaS360

June 2026

Free Report: 42Gears SureMDM vs. IBM MaaS360

Find out what your peers are saying about 42Gears SureMDM vs. IBM MaaS360 and other solutions. Updated: June 2026.

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