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42Gears SureMDM vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Number of Reviews
206
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
42Gears SureMDM
Ranking in Enterprise Mobility Management (EMM)
9th
Average Rating
8.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of September 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 37.7%, down from 39.4% compared to the previous year. The mindshare of 42Gears SureMDM is 1.7%, up from 0.9% compared to the previous year. The mindshare of Workspace ONE UEM is 11.9%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

JV
Feb 19, 2024
Offers a good user experience, enables our IT team to be more efficient, and helps reduce licensing costs.
We regularly survey our users to gather feedback on their experience with device enrollment and app installation. The feedback we have received so far has been positive. Intune is good at securing hybrid work and BYOD. There are a few gaps but we can manage those with other tools. Microsoft Security Signals within Intune is an effective tool. It allows us to restrict access to specific systems or resources for certain devices based on their risk score. We can also prevent access for other devices that don't meet a specific risk threshold until their score improves. It has enabled our IT team to use their tools more effectively. Intune streamlines our endpoint management by consolidating multiple vendors into a single platform. With Intune, we can now manage features like the Windows Defender firewall and disk encryption directly, eliminating the need for separate third-party products. This simplifies our management process and potentially reduces costs. The vendor consolidation has helped to reduce our licensing costs. It is extremely important to us that the Microsoft Intune suite is integrated with Microsoft 365 and Microsoft Security. We're looking at consolidating more systems and solutions into our Microsoft licensing because of how easily it integrates.
Andrea Zamolo - PeerSpot reviewer
Nov 22, 2023
Helps to lock devices for professional use
We install 42Gears SureMDM on handheld devices to manage them from the cloud.  We can troubleshoot the issues in devices. When someone loses the device, we can wipe it out and lock it from the web browser. So our data is more secure. The tool's most valuable feature is a remote connection to the…
Mitul Rajput - PeerSpot reviewer
Jan 31, 2024
Enhances user productivity and offers conditional-based authentication with micro VPN channels for internal applications
There are multiple features. It depends on the customer's use case, but for customers using VMware, we've seen that conditional-based authentication establishing a micro VPN channel to internal applications is most valuable. They know these are the only devices accessing their internal applications, and no outside devices can access any applications. That's the overall security posture organizations are looking for, and that's what we're delivering right now. Moreover, the integration capability of Workspace ONE enhances the IT infrastructure. Good integrations are available. There are a few limitations, but both Citrix and VMware are working on enhancements. But the integrations are pretty much similar.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"The best part of Intune is device control. If we need to block a user from opening something in their organization's system, we can do it from Intune. If we want to restrict the movement of an organization's data to prevent users from copying the data into Outlook, WhatsApp, or their personal Gmail, we can limit that via Intune. It secures all corporate data."
"The solution is easy to use and it has good performance."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The most valuable feature is the policy CSPs."
"The solution’s most valuable feature is its ease of use."
"At the moment, Autopilot is the most valuable feature."
"This solution is very dynamic. I can do what I need to do with it."
"We use the solution primarily to control mobile devices."
"Payloads, application publishing, and cataloging features are valuable to our customers."
"The solution is stable and reliable."
"The solution's customer support is good."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"Its dashboards are valuable. It is easy to access dashboards and implement policies."
"Stability-wise, I rate the solution a ten out of ten."
"If an outside person tries to track or hack information, it is not possible without us being notified."
"The solution has very good documentation."
"We've found the solution to be easy to use."
"The solution is stable."
"From a remote management perspective, I like the management and the inventory."
"The most valuable feature of VMware Workspace ONE is its reliability."
"Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked."
"We find it to be reliable."
 

Cons

"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"There's a significant discrepancy in Intune pricing between tenants."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"User creation on Mac must be improved."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"The dashboards could be improved."
"The product is not so convenient to deploy or to configure."
"The solution’s pricing could be made cheaper."
"Online information regarding used cases specific to 42Gears SureMDM will help us do configuration changes more comfortably."
"The user interface and customization features are not the best and could be improved."
"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."
"There should be better compatibility with Linux devices."
"I would like to see more service notifications."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"I'd like to see more integration capabilities in future releases."
"I prefer to work with Jamf Pro because it is more specific to working with the iPad features."
"They need a more flexible pricing model."
 

Pricing and Cost Advice

"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"The licensing costs we leave up to the customer and these vary from one to another."
"Microsoft licenses are costly."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"I rate Intune five out of 10 for pricing. It's expensive."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"We pay a yearly licensing fee for 42Gears SureMDM, which is comparatively expensive for an enterprise license."
"Their pricing structure is very good against the competition. Pricing is definitely not a challenge here."
"The tool is expensive and priced at 39 dollars yearly. The pricing is fixed and I would rate it a seven-point five out of ten."
"I rate the tool's pricing a four out of ten."
"I am satisfied with the price of this solution."
"42Gears SureMDM is not an expensive solution."
"There is an option to make yearly or monthly payments towards the licensing costs attached to the solution. Price-wise, the product is okay."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"I think that the price is reasonable."
"There is a separate cost for technical support and extra premium features. The pricing should be simplified."
"I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."
"Licensing fees are paid on a monthly basis."
"The solution is more expensive than Intune."
"For big users, it's around $500."
"If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
Computer Software Company
19%
Manufacturing Company
12%
Retailer
8%
Wholesaler/Distributor
7%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about 42Gears SureMDM?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for 42Gears SureMDM?
42Gears SureMDM is not an expensive solution. On a scale from one to ten, where one is expensive and ten is cheap, I ...
What needs improvement with 42Gears SureMDM?
Online information regarding used cases specific to 42Gears SureMDM will help us do configuration changes more comfor...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
SureMDM
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SmartLiberty, Hopi Holding, FIITJEE, Al Dhafra Private School, MRF Limited, Satin Creditcare Network Limited (SCNL), Alkem, Yelp Eat24
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about 42Gears SureMDM vs. Workspace ONE UEM and other solutions. Updated: September 2024.
801,394 professionals have used our research since 2012.