Ixia Hawkeye Reviews

Name: Ixia Hawkeye
Brand: Keysight Technologies
Rating: 4.6 (4 reviews)

4.6 out of 5

4 reviews
100% willing to recommend

387 followers

What is Ixia Hawkeye?

Hawkeye quickly and effectively validates network performance, isolates problems, and proactively detects issues by running scheduled verification tests. Using a combination of hardware and software agents called Performance Endpoints, Hawkeye simulates application traffic and sends key performance metrics to a central console for fast action.

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Ixia Hawkeye is the #4 ranked solution in top Unified Communications Monitoring solutions, #47 ranked solution in Infrastructure Monitoring tools, and #53 ranked solution in best Network Monitoring Tools. PeerSpot users give Ixia Hawkeye an average rating of 9.2 out of 10. Based on the analysis of the 4 most recent Ixia Hawkeye reviews, the overall sentiment is positive, with a sentiment score of 7.2. Ixia Hawkeye is most commonly compared to Datadog: Ixia Hawkeye vs Datadog. Ixia Hawkeye is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

Network Monitoring Software

December 2024

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Featured reviews

José Enrique Cano Rodriguez

Assistant Consultant at Tata Consultancy

Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

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reviewer2018607

Senior Network Analyst at a financial services firm with 10,001+ employees

There are quite a few ways that this solution could be improved. You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report. We'd also like to have access to more types of tests. There's no data, SQL or SQL type testing so you can't simulate any type of storage protocols. When it comes to their traffic mix, it would be nice to have different sets of data that you can send across, especially when you're working on QoS.

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MIGUEL DAUD

Chair Of The Board Of Directors at BAMMTECH

Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers. This impacts technical support because once you have to contact the vendor, they begin asking for that number. It's something that should be upfront, part of the order processing, and readily available. Also, when we do the installation or our partner does it, then when we need to start calling people, the number is not available. It's not something that can be easily addressed over the phone because it is long, with a lot of letters in it. There are features available in the Threat Simulator that are not available in the main product.

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Ixia Hawkeye mindshare

Product category:

As of December 2024, the mindshare of Ixia Hawkeye in the Network Monitoring Software category stands at 0.3%, down from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."
"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."
"Our customer was happiest with the price of this product."

Room for Improvement

Ixia Hawkeye's customization options for tests and results need enhancement. Results only allow for uneditable PDFs, lacking in customization and comparison tools. License codes should be readily accessible, as they complicate technical support interactions. There are missing features from Threat Simulator that need integration. Users want the ability to delete multiple items simultaneously and access more diverse test types. Enhancements in network performance measurement, SQL protocol simulation, and traffic mix options are necessary.

"Improvements in network performance are essential."
"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."

Pricing

"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."
"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."

Popular Use Cases

Ixia Hawkeye is primarily utilized for proof of concept by validating internet services with different applications. It supports network engineers and IT specialists, offering usage as a traffic generator. Implementation involves performance evaluations such as traceroute, STP tests, and video streaming. Telco industries, such as those in Central America, seek this tool for better visibility. Usage includes five team members testing GPON and DOCSIS networks, assisting with pricing, sales, and technical assessments.

Service and Support

Customer service and support for Ixia Hawkeye receive high marks, with ratings ranging from seven to ten. While the support is praised for fast and direct response, some users express concerns about initial impressions due to missing license codes. Communication challenges such as difficulty in arranging calls are noted, but customer satisfaction remains high, demonstrating efficient and effective support with room for improvement in certain areas.

Deployment

Several users found Ixia Hawkeye's initial setup straightforward and easy. However, some mentioned difficulty during the first attempt, particularly in connecting to the server, which took about an hour and a half. Subsequent installations were much simpler, suggesting a learning curve. One deployment was ongoing with no reported issues after a month.

Scalability

Ixia Hawkeye excels in scalability, allowing users to easily expand capabilities. Customers have praised its capacity to grow with their needs, moving from smaller setups to significantly larger deployments. While some praise the scalability from a network standpoint, there are mentions of delays in anticipated new features. Despite this, the general perception is positive, with high ratings for scalability capabilities. Users seem satisfied with how it supports network expansion and adaptation.