SolarWinds NPM and Ixia Hawkeye are network monitoring products. SolarWinds NPM appears to have an edge in pricing and support, while Ixia Hawkeye stands out for its comprehensive feature set.
Features: SolarWinds NPM offers comprehensive network performance management capabilities, providing in-depth insights and alerts. It ensures detailed monitoring and alert systems which are essential for maintaining operational efficiency. Ixia Hawkeye delivers superior active monitoring features along with network path and performance visualization. It provides advanced diagnostics and a holistic view of network performance, using these tools to enhance network reliability.
Room for Improvement: SolarWinds NPM could enhance its feature set by introducing more advanced diagnostics, which Ixia Hawkeye currently excels in. Improving its network path visualization tools could also help NPM compete more directly with Hawkeye’s offerings. Additionally, SolarWinds NPM might benefit from refining its active monitoring features. Ixia Hawkeye might explore offering more cost-effective solutions, as its comprehensive feature set does lead to higher initial costs. There is also room for improvement in simplifying its introductory and installation procedures. Providing more accessible versions for smaller networks could expand its user base.
Ease of Deployment and Customer Service: SolarWinds NPM features an easy-to-follow deployment process bolstered by robust customer service, simplifying both initial setup and prolonged support. This makes it attractive for customers new to network monitoring. Ixia Hawkeye’s flexible deployment model emphasizes rapid integration, which is advantageous in complex environments. Furthermore, its proactive support team efficiently tackles integration and service issues, making customer support more effective for demanding environments.
Pricing and ROI: SolarWinds NPM is praised for a lower initial setup cost, making it appealing to budget-focused buyers. This is accompanied by a favorable ROI, especially for small-to-medium enterprises looking for dependable network management at a lower cost. In contrast, Ixia Hawkeye reflects its extensive feature set with higher setup costs, yet its ROI is significant for environments that require its advanced functionalities. While the initial investment is higher, the long-term benefits align with the demands of high-performance network environments, providing substantial value over time.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
They have good technical support.
We had contact with SolarWinds regarding the implementation, and they were helpful.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
The solution is considered expensive.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
The most valuable feature for us is the database performance analyzer, which we use a lot.
SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.
SolarWinds NPM Features
SolarWinds NPM has many valuable key features. Some of the most useful ones include:
SolarWinds NPM Benefits
There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.
PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”
A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”
Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”
Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.