We performed a comparison between Ixia Hawkeye and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."
"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."
"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."
"Our customer was happiest with the price of this product."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."
"Packet decode and bandwidth analysis reports are the two most valuable features."
"The most valuable feature is visibility."
"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."
"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."
"The Wi-Fi side needs improvement."
"Improvements in network performance are essential."
"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."
"The customization of tests and even the results can be improved."
"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"here is a big issue with the special way they use InfiniStream to store data."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."
"Initial setup was complex."
Ixia Hawkeye is ranked 53rd in Network Monitoring Software with 4 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. Ixia Hawkeye is rated 9.2, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Ixia Hawkeye writes "A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Ixia Hawkeye is most compared with ThousandEyes and Gigamon Deep Observability Pipeline, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our Ixia Hawkeye vs. NETSCOUT nGeniusONE report.
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