Senior Network Analyst at a financial services firm with 10,001+ employees
Real User
Dec 7, 2022
There are quite a few ways that this solution could be improved. You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report. We'd also like to have access to more types of tests. There's no data, SQL or SQL type testing so you can't simulate any type of storage protocols. When it comes to their traffic mix, it would be nice to have different sets of data that you can send across, especially when you're working on QoS.
Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers. This impacts technical support because once you have to contact the vendor, they begin asking for that number. It's something that should be upfront, part of the order processing, and readily available. Also, when we do the installation or our partner does it, then when we need to start calling people, the number is not available. It's not something that can be easily addressed over the phone because it is long, with a lot of letters in it. There are features available in the Threat Simulator that are not available in the main product.
The customization of tests and even the results can be improved. With the results, you can only create a PDF that can't be modified. At the moment, you can only insert specific KPIs and create a PDF. In the next release, I want a network operation center to measure the logs. I would also like to see more customization and more graphs. I want a comparison tool to compare two tests or two graphs. For example, run two different tests and compare the results, the graphs, see the values, and see what happened.
Improvements in network performance are essential.
There are quite a few ways that this solution could be improved. You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report. We'd also like to have access to more types of tests. There's no data, SQL or SQL type testing so you can't simulate any type of storage protocols. When it comes to their traffic mix, it would be nice to have different sets of data that you can send across, especially when you're working on QoS.
Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers. This impacts technical support because once you have to contact the vendor, they begin asking for that number. It's something that should be upfront, part of the order processing, and readily available. Also, when we do the installation or our partner does it, then when we need to start calling people, the number is not available. It's not something that can be easily addressed over the phone because it is long, with a lot of letters in it. There are features available in the Threat Simulator that are not available in the main product.
The customization of tests and even the results can be improved. With the results, you can only create a PDF that can't be modified. At the moment, you can only insert specific KPIs and create a PDF. In the next release, I want a network operation center to measure the logs. I would also like to see more customization and more graphs. I want a comparison tool to compare two tests or two graphs. For example, run two different tests and compare the results, the graphs, see the values, and see what happened.