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Rodoljub Katic - PeerSpot reviewer
Wireless Network Design Engineer at Hyperoptic
Real User
Reliable, easy to set up, and allows us to be less reliant on other brands
Pros and Cons
  • "We have found the product to be scalable."
  • "The price could be a bit lower."

What is our primary use case?

These are standalone devices. We use them as switches. We use them in the access layer as well as in the aggregation layer. We use them to provide internet services to the end-user.

What is most valuable?

While it's not necessarily better, we do need to reduce our reliance on Chinese-manufactured solutions to no more than 20%. Therefore, we need a vendor that does not have equipment made in China. 

The setup process is simple. 

It's stable. 

We have found the product to be scalable. 

What needs improvement?

We needed to change what we use now so that the upper layer, the business layer, was moved to Juniper. We haven't really dealt with any issues.

The price could be a bit lower. 

We'd like to see some form of support for Internet of Things, or IoT devices.

For how long have I used the solution?

I've been using the solution for six months now. 

Buyer's Guide
Juniper EX Series Ethernet Switches
January 2025
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We can scale and expand the solution. 

We have more than 500 users on the solution currently. 

How are customer service and support?

I have colleagues that directly deal with customer support. I haven't dealt with them directly. However, it is my understanding that they are helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used Chinese-manufactured equipment. We're working to be less reliant on it. We've used, for example, Huawei. We've also used Cisco.

Huawei has better support. The response time is better. The price is also better, and there is not a complex licensing procedure for Huawei. You can buy two licenses, for example, and they can serve all your needs.

How was the initial setup?

Although the initial setup is pretty straightforward, it is a bit different than, for example, Cisco and Huawei. It takes some time to get familiar with the process. 

We have a partner that handles the maintenance for us. 

What's my experience with pricing, setup cost, and licensing?

We'd like the pricing to come down a bit. 

What other advice do I have?

We're a partner and end-user.

I'd rate the solution eight out of ten. We are happy with its capabilities overall, and it has allowed us to rely less on Chinese-manufactured technology.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
FabioCavalcante - PeerSpot reviewer
Gerente de contas nacionais | Delivering innovative solutions that stand out for their excellence at Stoneground
Reseller
Top 10
Scalable platform with a faster cloud deployment process . Juniper networking and cybersecurity solutions deliver real business results.
Pros and Cons
  • "The platform is very stable in terms of consistency and reliability."
  • "They could provide better security tools."

What is our primary use case?

Our use case is among the 10 largest Brazilian banks, with more than 6 million accounts and presence in all Brazilian states. The institution showed annual growth of 27.6%. Its main businesses include universal banking, savings, loans and mutual insurance. And Stoneground  has approved equipment from Juniper Networks to improve stability, and also to deliver the performance required to support guarantee high throughput and scalability, and ensure compatibility with new technologies

How has it helped my organization?

Juniper EX Series switches benefit our clients organizations by offering simplicity and efficiency in provisioning, deployment, and troubleshooting compared to competitors like Cisco and Dell.

What is most valuable?

It’s easy to set up and manage network fabrics, apply robust policies, cost-effectively scale, and troubleshoot needle-in-a-haystack problems, such as misconfigured VLANs and bad cables.

What needs improvement?

The Continuity of the road map promises many new features, I don't see a critical point to be improved, I see that the chosen path must be maintained

For how long have I used the solution?

We have been sell and implemented Juniper EX Series Ethernet Switches for two years

What do I think about the stability of the solution?

The platform is very stable in terms of consistency and reliability.

What do I think about the scalability of the solution?

It is a very scalable product. I studied a few successful case studies, where they mentioned it efficiently managed around 3,000 access points in larger companies and networks.

How are customer service and support?

The technical support services are satisfactory.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are a solutions integrator company and we work with different manufacturers, we evaluate which solution is best for the client's intentions.

How was the initial setup?

The complexity of the initial setup can vary depending on whether they are cloud-based or on-premise. The process for cloud deployment is faster than on-premise. It takes a few minutes to complete. We use the Zero-Touch deployment method. The executives have to connect the cables, and it is implemented automatically.

What about the implementation team?

We don't require a specialist to assist us in configuration. We take help from our in-house tool for managing provisions and troubleshooting.

What's my experience with pricing, setup cost, and licensing?

They offer a more competitive pricing structure compared to Cisco. They often come at around 20% lower cost than Cisco. However, in some regions, there might be even more budget-friendly options.

Which other solutions did I evaluate?

Our partnerships are carefully evaluated, the solutions were evaluated for their technical, commercial and innovative capabilities

What other advice do I have?

I rate Juniper EX Series Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner and Reseller
PeerSpot user
Buyer's Guide
Juniper EX Series Ethernet Switches
January 2025
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
reviewer1465851 - PeerSpot reviewer
Managing Consultant at a computer software company with 51-200 employees
Reseller
Versatile, powerful, and highly reliable
Pros and Cons
  • "Juniper EX Series is part of the Junos operating system and has a candidate configuration feature, which means changes are not immediately applied. It has a consistent command structure across all platforms and can handle both layer-three routing and layer-two switching. Additionally, the Junos OS offers virtualization options and support for multi-chassis and fabric switching. Overall, the Juniper EX Series is a versatile and powerful solution."
  • "One potential drawback of the Juniper EX Series has been that those without experience using a command-line interface (CLI) may find it intimidating. However, Junos is working on improving this by offering tools, such as Juniper Mist with Wired Assurance and Apstra. Additionally, the graphical user interface (GUI) could be improved as it has been considered lackluster across the board in Junos."

What is most valuable?

Juniper EX Series is part of the Junos operating system and has a candidate configuration feature, which means changes are not immediately applied. It has a consistent command structure across all platforms and can handle both layer-three routing and layer-two switching. Additionally, the Junos OS offers virtualization options and support for multi-chassis and fabric switching. Overall, the Juniper EX Series is a versatile and powerful solution.

What needs improvement?

One potential drawback of the Juniper EX Series has been that those without experience using a command-line interface (CLI) may find it intimidating. However, Junos is working on improving this by offering tools, such as Juniper Mist with Wired Assurance and Apstra. Additionally, the graphical user interface (GUI) could be improved as it has been considered lackluster across the board in Junos.

For how long have I used the solution?

I have used Juniper EX Series within the last 12 months.

What do I think about the stability of the solution?

I rate the stability of the Juniper EX Series a ten out of ten.

I have not seen a Juniper EX Series massive failure. If there is a failure, it's going to be in their hardware itself, such as burned-out power. However, the OS, it's highly stable. I have customers that have been running these switches for 12 years without turning them off.

What do I think about the scalability of the solution?

Juniper EX Series is highly scalable as switches. They have a high capacity for virtualization, supporting up to 64 or 128 nodes on a virtual chassis with a 48-port switch. They are well-suited for fabric and top-of-rack setups and can scale up exponentially. They are great solutions for connecting data centers.

How are customer service and support?

I rate the support from the Juniper EX Series a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process of the Juniper EX Series can be relatively simple if you have the Juniper Mist with Wired Assurance tool. However, if you do not have this tool, it may take some additional research and familiarity with the platform to properly configure it.

The setup process for the Juniper EX series is entirely done through the command-line interface, there is no user-friendly setup wizard available. The configuration requires running specific commands to get it to function.

What was our ROI?

The solution has a long lifespan and the upfront investment cost may be high, but the return on investment is worth it in the long run as it reduces the need for frequent upgrades to the infrastructure.

What's my experience with pricing, setup cost, and licensing?

The initial cost of the solution can be expensive.

What other advice do I have?

I would recommend this switch over any other switch on the market today.

I rate the Juniper EX Series a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PinchasAlbalya - PeerSpot reviewer
Network Engineer at Ben Gurion University
Real User
Top 10
Can rollback to previous version during configuration and pricing is less
Pros and Cons
  • "Juniper switches are smart and we have all the features that we want. You can rollback to the previous version if you make any mistake during configuration. This is not possible in Cisco."
  • "You need to make a few local configurations to work with the solution. We have faced issues with the tool's stability."

What is most valuable?

Juniper switches are smart and we have all the features that we want. You can rollback to the previous version if you make any mistake during configuration. This is not possible in Cisco. 

What needs improvement?

You need to make a few local configurations to work with the solution. We have faced issues with the tool's stability. 

For how long have I used the solution?

I have been using the solution for ten years. 

What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability an eight out of ten. We have around 148 ports connected using the solution.

How are customer service and support?

We manage the solution ourselves and do not require any support. 

How was the initial setup?

You just need to copy and paste the template. We do not follow automatic configuration but copy it to the environment. However, the configuration commands are long compared to Cisco. It's not an issue since it is just copy and paste. You need one person to handle the product's deployment. 

What's my experience with pricing, setup cost, and licensing?

The product's pricing is less and almost half of Cisco's. 

What other advice do I have?

I would rate the tool a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
TarunKumar1 - PeerSpot reviewer
Sr. IT Service Manager at Birdeye Inc.
Real User
Streamlined solution that provides good performance for large offices
Pros and Cons
  • "The feature I like the most is the ability to reword changes before committing to the change. We can always reword changes in 10 minutes if they don't work."
  • "Support could be improved."

What is our primary use case?

We have large offices in New York, India, and in other countries where these switches have been installed for our access layer and core layer.

We have thousands of users. They all use the switches when connecting to LAN or Wi-Fi.

What is most valuable?

The feature I like the most is the ability to reword changes before committing to the change. We can always reword changes in 10 minutes if they don't work. 

The solution is very streamlined, and the performance is very good.

What needs improvement?

Support could be improved.

For how long have I used the solution?

I have used this solution for about three years. 

What do I think about the stability of the solution?

The stability and uptime is really good. I have never faced any issues with stability.

What do I think about the scalability of the solution?

The solution is scalable.

Which solution did I use previously and why did I switch?

I have also worked with Meraki.

How was the initial setup?

Setup isn't very complex. The documentation is really good, so it's easy to configure.

We have three network engineers who maintain the solution.

What other advice do I have?

I would rate this solution as nine out of ten. 

For those who are using and investing too much in Cisco, my advice is that you can use Juniper for half of the cost and almost get the same result.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Özden-Aydın - PeerSpot reviewer
Technology Consultant at Netwiser
Real User
Top 5Leaderboard
Offers features useful in areas like redundancy and backup
Pros and Cons
  • "Compared to Cisco, Juniper offers better stability and low prices."
  • "Improvements can be made in the web user interface and web management."

What is our primary use case?

I use the solution in my company for our customers in the retail and financial companies. We are using the switches in data center operations for our customer environment. We are using Juniper for back-end switches.

What is most valuable?

The most valuable feature of the solution is in the area of MC-LAG, especially for redundancy and backup.

What needs improvement?

Improvements can be made in the web user interface and web management. The management interface is based on Java, and it is a problematic application. I always use CLI due to black screen issues, but sometimes, I need more than user-friendly operations for customers. If the management interface improves, it would be good.

For how long have I used the solution?

I have been using Juniper EX Series Ethernet Switches for three years. My company has a partnership with Juniper.

What do I think about the stability of the solution?

It offers a very stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

My customers are medium and enterprise businesses.

How are customer service and support?

Only once in three years have I used the solution's technical support, and it was good. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Compared to Cisco, Juniper offers better stability and low prices.

How was the initial setup?

The product's initial setup phase is not too easy compared to different vendors. We are always using Cisco's interface, but Juniper's syntax is different and sometimes it is difficult. If you are working on Juniper, the setup may seem easier.

If ten means very easy, I rate the setup phase a six or seven out of ten.

The time needed to deploy the solution depends on the project, and it may range between an hour to two.

The solution can be deployed on an on-premises model.

What was our ROI?

Time is very important for our customers. The switches are not purchased by our users. We operate a data center, and the owner of our old environment is Kindle. I work in the data centers. Directly, our customers do not buy any environment or infrastructure because all the infrastructure owners are Kindle. We offer services to customers, and sometimes we discuss with them which solution is best for them.

Juniper is not problematic and is stable. With the tool, one doesn't need to spend too much time on issues or corruption because the tool is not problematic. I spend time if I make any configuration changes. In other words, I don't spend too much time on issues or bugs.

What's my experience with pricing, setup cost, and licensing?

I don't know much about pricing because I am from the technical side. I think the tool's prices are competitive with the vendors.

What other advice do I have?

I recommend users keep using the tool. If people have experience with the tool, it's enough, but if they don't, I think they should work with people who have experience with Juniper.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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PeerSpot user
Works at ITBiz Solutions
Real User
Top 10
Stable and reliable but pricing could be better
Pros and Cons
  • "We have multiple cases of the customers trying to upgrade their network from Cisco, Aruba and Huawei to Juniper. They do this basically because they want to modernise their network and have an increased capacity. This shift improves their functionality because the Juniper Ethernet switches are more advanced. We provide them with assistance to configure switches, access points and Wi-Fi."
  • "There are multiple areas of improvement in Juniper EX series switches. In terms of speed and pricing, while Juniper provides good quality services, some clients still find the price very high compared to other competitors. Also there is a need for certain features to be enhanced like clear our configuration process which will help to make Juniper switches more stronger. However, there are also multiple challenges including understanding and configuration of certain aspects difficult without assistance. Despite these kinds of challenges, there have been multiple solutions and huge potential of improvement in Juniper."

What is our primary use case?

We are the company integrators, who provide solutions to our customers. I don't have much knowledge in this regard since I started in the middle. I have a lot of experience in Huawei and Juniper. It's because the configuration is an easier process and the transport from Juniper is also easy. They are currently using all these products for various purposes in the network which includes connecting to servers and Wi-Fi points. 

What is most valuable?

We have multiple cases of the customers trying to upgrade their network from Cisco, Aruba and Huawei to Juniper. They do this basically because they want to modernise their network and have an increased capacity. This shift improves their functionality because the Juniper Ethernet switches are more advanced. We provide them with assistance to configure switches, access points and Wi-Fi. 

What needs improvement?

There are multiple areas of improvement in Juniper EX series switches. In terms of speed and pricing, while Juniper provides good quality services, some clients still find the price very high compared to other competitors. Also there is a need for certain features to be enhanced like clear our configuration process which will help to make Juniper switches more stronger. However, there are also multiple challenges including understanding and configuration of certain aspects difficult without assistance. Despite these kinds of challenges, there have been multiple solutions and huge potential of improvement in Juniper. 

For how long have I used the solution?

I have been working with Juniper EX Series Ethernet Switches for more than 10 years. 

What do I think about the stability of the solution?

Juniper switches are stable and reliable which makes it efficient for day to day operations. 

What do I think about the scalability of the solution?

In terms of scalability they are scalable, especially in the context of Ukraine's growing Ethernet provider market. I have observed instances where customers easily scale up their network capacities with Juniper and this has proved to be very beneficial for them. 

How are customer service and support?

I have opened a ticket once or twice and I think there are not many changes that I would like to address. They explain the problem and help to get the solution 

How would you rate customer service and support?

Positive

What other advice do I have?

I would recommend everyone to use Juniper at the organisations. I would rate it 7 out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Pawel Jenner - PeerSpot reviewer
DevOps and System Engineer at Netyard
Real User
A decent switch that is reliable and capable of expanding
Pros and Cons
  • "It is stable."
  • "All Juniper documentation is terrible."

What is our primary use case?

I use it for my customers. 

What is most valuable?

The solution works well overall. 

It's a switch. Everything which I'm expecting from the switch is on the Juniper EX series.

It is stable.

You can scale the product.

What needs improvement?

All Juniper products that you use in internet service provider equipment. They start from flash, et cetera. If you don't stop them properly, you have some problems with flash memory.

The setup, if you don't have your own configuration, can be a bit difficult. 

All Juniper documentation is terrible. If you are familiar with Cisco documentation, you have everything you need and you have a good overall picture. In Juniper, you have a lot of text and you have to figure out what they are saying as opposed to just seeing a picture and understanding what's happening. Cisco documentation is much better than Juniper.

For how long have I used the solution?

I've been using the solution for seven years or somewhere thereabouts. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is scalable. You can scale with more equipment, more cards, more interfaces, et cetera. In the case of switches, you've got upwards of six so you can scale the solution for your needs.

I tend to work with medium-sized organizations. 

How are customer service and support?

The solution's support is typical. It's not quite different from others. I fid it similar to other vendors. For example, I see no difference between Cisco and Juniper.

Which solution did I use previously and why did I switch?

I'm also familiar with Cisco. I prefer Juniper's switches to Cisco. The price is good. 

How was the initial setup?

I have to stop the initial configuration, then I have to remove all defaults and start from scratch. In my opinion, it's easier to start with my own configuration rather than going through the initial set up. 

What's my experience with pricing, setup cost, and licensing?

The solution is reasonably priced if you compare it to Cisco.

The exact price depends on the model, the software you are going to implement, and the features you want. In the case of Juniper, you can use its recommended vendors, SFPs, et cetera. 

What other advice do I have?

At one point, I was a Juniper partner. I just use the solution right now. 

I'd advise potential new users to start with Junos. That's the name of the operating system for Juniper stuff. If you are familiar with this, you can do everything. However, if you are not familiar, it could be very, very difficult for you to start with Juniper.

I'd rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.