We currently use Juniper for all of our switching/routing infrastructure. Core, aggregate, and access layers are all made up of Juniper components. We also procured and use Junos Space as well as Network Director.
Junos is extremely flexible and easy to pick up
Pros and Cons
- "Junos OS is extremely flexible and easy to pick up."
- "The management tools are limited in their abilities, and suffer from upgrade problems."
- "The updates are constantly breaking."
What is our primary use case?
How has it helped my organization?
We moved to Juniper from an outdated Cisco environment, so the immediate change was extremely dramatic (as it should be with any new vendor). In regards to Junos Space Network Director, we are able to have more visibility into the whole infrastructure than we were able to previously.
What is most valuable?
We have found Junos to be the most valuable feature. It is extremely flexible and easy to pick up. The layout (similar to .XML) does take some time to get used to, but there are commands you can use to help alleviate these concerns.
What needs improvement?
Updates and management tools:
- The updates are constantly broken, which has been a problem for years. You definitely need to read the release notes to understand the whole situation before upgrading.
- The management tools are nice, but they are limited in their abilities. The tools suffer from upgrade problems.
Buyer's Guide
Juniper EX Series Ethernet Switches
November 2024
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
For how long have I used the solution?
Six years.
What do I think about the stability of the solution?
When upgrading to a new Junos version, we had to revert back once. We found out the chassis was having major problems. This was noted in the community forum. Stability for long term releases are pretty good seem to be stable, but keep in mind that upgrading to newer code might mean bugs.
What do I think about the scalability of the solution?
There are no problems with scalability. The ability to add switches to a virtual-chassis means adding/removing is an easy task.
How are customer service and support?
Support is hit and miss. Currently, we have had issues with support. Juniper called me back about a bad review. It was nice speaking to somebody on the phone. I felt that they were taking my concerns seriously.
Which solution did I use previously and why did I switch?
We previously used Cisco and Extreme Networks. We switched due to our planned refresh cycle, as well as cost.
What about the implementation team?
We had a vendor do the initial setup and configuration.
What was our ROI?
We don't track ROI.
What's my experience with pricing, setup cost, and licensing?
You don't need to license every switch. We only chose to cover support on core/key equipment and keep a cold spare available when needed.
Which other solutions did I evaluate?
We had an open bid process. We evaluated Cisco, Extreme Networks, Brocade, and Juniper.
What other advice do I have?
It works with third-party SFPs.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Leader Solution Specialists at a tech services company with 1,001-5,000 employees
Integrates well, easy to use, helpful support
Pros and Cons
- "The solution is easy to use and has good integration."
- "In an upcoming release, Juniper Ethernet Switches could improve by having more microservices."
What is most valuable?
The solution is easy to use and has good integration.
What needs improvement?
In an upcoming release, Juniper Ethernet Switches could improve by having more microservices.
For how long have I used the solution?
I have been using Juniper Ethernet Switches for approximately 10 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The scalability depends on the environment. For example, if the customer is in a healthcare environment then it is more scalable than other solutions.
We have approximately 30 large customers using this solution.
How are customer service and technical support?
The technical support is very good. We can talk and have the support of the engineers who are developing the software and features.
Which solution did I use previously and why did I switch?
We use many other switches, such as Aruba, Hewlett Packard, and Extreme Networks.
How was the initial setup?
The installation is easy if you have certified engineers. You have to have some basic knowledge about the CLI of Juniper to do the installation.
What about the implementation team?
The size of the team needed for the installation depends on the environment. However, we have approximately 10 certified engineers, which can do both, the installations and support of the solution. Additionally, we have architects, junior and senior consultants, and depending on the job we have to do, we can supply different types of engineers.
What's my experience with pricing, setup cost, and licensing?
We have a partnership with Juniper and the price of the solution can be negotiated at a local or a corporate level with Juniper to meet our customer's needs.
There is a subscription payment model or you can purchase licenses on a one, two, and five-year basis. If you want decent support, the solution is not expensive.
What other advice do I have?
I would recommend Juniper Ethernet Switches to others who want a well-integrated, stable, and easy-to-use solution.
I rate Juniper Ethernet Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
Juniper EX Series Ethernet Switches
November 2024
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
It's easy for us to go back to previous working configurations to fix problems
Pros and Cons
- "It has features that allow us to go back to previous configurations."
- "The initial setup of switches is not that simple."
What is our primary use case?
I'm a manager and we're a user and customer of Juniper. The primary use case is for our network connectivity, for our wireless access. We use it as a POP port and through the radio-network connectivity, it's used for all purposes, like wireless data and e-mails, whatever it is. We use it for video conferencing, basic network switching, really for all purposes. We have about 100 staff using the solution and at any one time, there are around 700 to 800 network divisors connected to the network.
What is most valuable?
We like Juniper switches because it has some features that allow us to go back to previous configurations. For example, if we change the configuration and there are problems, it's very easy for us to go back to previous working configurations. The company's technical support is also a valuable aspect.
What needs improvement?
We don't have any issues with the product and as long as they continue giving good service it's fine for us. The price is competitive, and we use our online interface only and don't go through a GUI.
We don't have any pain points.
For how long have I used the solution?
I've been using the solution for six years.
What do I think about the stability of the solution?
It's a very stable product.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and technical support?
I'm very satisfied with the technical support.
Which solution did I use previously and why did I switch?
We previously used Norton but switched a while ago.
How was the initial setup?
The initial setup of switches is not that simple, but my team is made up of technical people so we understood it very fast.
What about the implementation team?
We implemented it with an in-house team. We have a very big network, there were roughly around 80, 85 switches and firewall and core switches. In total, implementation took somewhere between six to eight weeks.
What other advice do I have?
My advice is regarding switches. If someone is deploying switches in a critical environment, they should go for Juniper switches.
I would rate this product a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Technical Director at National Informatics Center
Rugged, helpful support, and reliable
Pros and Cons
- "The most valuable features of Juniper Ethernet Switches are the simple configuration and ruggedness."
- "Juniper Ethernet Switches' operating systems get corrupted when the power fails. They have to improve this issue. I may have to use a newer version."
What is our primary use case?
I am using Juniper Ethernet Switches for connecting all of our nodes. Mostly for edge connections.
What is most valuable?
The most valuable features of Juniper Ethernet Switches are the simple configuration and ruggedness.
What needs improvement?
Juniper Ethernet Switches' operating systems get corrupted when the power fails. They have to improve this issue. I may have to use a newer version.
In the next release of Juniper Ethernet Switches, they could provide SD-WAN compatibility.
For how long have I used the solution?
I have been using Juniper Ethernet Switches for approximately eight years.
What do I think about the stability of the solution?
Juniper Ethernet Switches are stable.
What do I think about the scalability of the solution?
Juniper Ethernet Switches are at their end of life. The scalability could improve.
We have approximately 36 Juniper Ethernet Switches and the cost of all of the switches was approximately 200 million rupees.
How are customer service and support?
The support of Juniper Ethernet Switches is very good.
I rate the support of Juniper Ethernet Switches five out of five.
Which solution did I use previously and why did I switch?
I have used Cisco Ethernet Switches previously and they are very similar to Juniper Ethernet Switches. However, Cisco Ethernet Switches are more stable.
How was the initial setup?
The initial setup of Juniper Ethernet Switches was very easy.
I rate the initial setup of Juniper Ethernet Switches a four out of five.
What about the implementation team?
We used an integrator for Juniper Ethernet Switches.
What's my experience with pricing, setup cost, and licensing?
Juniper Ethernet Switches are a less expensive solution than Cisco Ethernet Switches. There is only a one-time purchase for Juniper Ethernet Switches.
I rate the price of Juniper Ethernet Switches a three out of five.
What other advice do I have?
The new Juniper Ethernet Switches have improved.
I rate Juniper Ethernet Switches an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior network engineer at GoTech
Has flexible functionalities and good stability
Pros and Cons
- "It is a scalable solution."
- "They should integrate VPN functionality with the solution."
What is our primary use case?
We use the solution to access insights for network activities.
What is most valuable?
The solution provides advanced switching features like voice VLAN and QoS. It has flexible functionalities compared to other vendors. Also, it delivers a good performance.
What needs improvement?
They should provide net features similar to Cisco switches. Also, they should integrate VPN functionality with the solution.
For how long have I used the solution?
We have been the solution for more than five years.
What do I think about the stability of the solution?
The solution is relatively stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The solution's technical support team is responsive.
How was the initial setup?
The solution's initial setup is straightforward. The deployment process for a new switch includes connecting and configuring it to the management port and other VLANs. Also, it depends on the specific requirements, including integrating VLAN for users, IPs, servers, authentication, etc. When the configuration is simple, it takes 30 minutes to complete. But when it involves configuring advanced features like QoS switches, it consumes more time. Also, the duration depends on the team of executives as well. If they have prior experience working with Juniper, it takes less time.
What's my experience with pricing, setup cost, and licensing?
We don't need to pay for the solution's features. We pay for its support service.
Which other solutions did I evaluate?
We use Cisco at one of the locations. Juniper is stable comparatively. It has the best hardware built quality.
What other advice do I have?
The solution is easy to use. I recommend it to others and rate it as a nine.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Network Engineer at a non-tech company with 51-200 employees
Affordable product with lifetime warranty and good support
Pros and Cons
- "The most valuable feature is that Juniper is multiple kernels, so there's isolation, which means you won't get a process that runs away, creating problems across the whole platform."
- "Has a steep learning curve."
What is our primary use case?
My primary use of this solution is for core switching and routing.
What is most valuable?
The most valuable feature is that Juniper is multiple kernels, so there's isolation, which means you won't get a process that runs away, creating problems across the whole platform.
What needs improvement?
We had been introduced to MIST as a result or procuring 9 EX4600 switches and the associated MIST licenses. Unfortunately we found out that MIST does not support legacy switches, namely EX2200 which we have 100 Plus, so this requires us to invest time and resources in order to learn the opensource alternatives for automation, or plan for an upgrade of the EX2200 which requires a significant investment.
Personally learning the open source alternatives is an extremely valuable skill to add to the toolbox, as well as move the District forward with automation.
For how long have I used the solution?
I've been using this solution for two to three years.
What do I think about the stability of the solution?
Juniper's stability is solid - it suffers from some bugs, like any product, but other than that, it's stable.
What do I think about the scalability of the solution?
There are no issues with the scalability - we went with this product because it supported ten gigs and the switches are stackable. You scale the platform to meet your needs, and it scales to meet our needs.
How are customer service and support?
Technical support has resolved any problems I've had in a relatively quick amount of time.
Which solution did I use previously and why did I switch?
I've have experience with Cisco, Brocade, Dell, and Foundry Networks, with inheriting an inventory of 150+ Juniper switches and investing time in learning juniper, a more to another vendor is not an option we are considering.
How was the initial setup?
The initial setup isn't very straightforward at first - it took me a day or two to deploy my first Juniper switches. It gets easier with practice, but it's a steep learning curve for anyone who hasn't touched Juniper.
What about the implementation team?
Implementation was in-house.
What's my experience with pricing, setup cost, and licensing?
Juniper's switches have a lifetime warranty, so you don't have to pay for replacements for defective items (though you can't buy spare replacements). It's relatively affordable per switch and pretty similar to other vendors' costs for maintenance.
What other advice do I have?
I started using Juniper two and a half years ago with zero experience, and it was a steep learning curve, but I've become a fan of this product. I would advise others to consider vendors other than Cisco, including Juniper. I'd give this solution a score of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Administrator at RC Network Solutions Pvt Ltd
Good operational efficiency, easy to configure, and a good user interface
Pros and Cons
- "The GUI interface distinguishes it from other vendors and makes it easy to operate."
- "In the next release of this solution, I would like to see better integration with software-defined networking."
What is our primary use case?
We provide network solutions to our clients and Juniper Ethernet Switches are one of the devices that we install and configure for them. We are certified by Juniper to work with these switches.
This solution makes up part of the physical network.
We had one big project where we had to deploy Juniper switches with a firewall.
What is most valuable?
The GUI interface distinguishes it from other vendors and makes it easy to operate.
Juniper switches are quick and easy to configure. Depending on the requirements, you only have to configure two or three parameters.
The operational efficiency of these devices is good.
This solution has a lot of features that allow it to be configured in different ways that are suitable in any type of network.
The physical unit is compact.
What needs improvement?
In the next release of this solution, I would like to see better integration with software-defined networking.
The coding can be simplified a little bit.
For how long have I used the solution?
We have been working with Juniper Ethernet Switches for about a year and a half.
What do I think about the stability of the solution?
In terms of stability, we have not had any trouble. One of the solutions that we deployed about a year and a half ago is intact and still working perfectly.
What do I think about the scalability of the solution?
We have had no issues with scalability.
How are customer service and technical support?
I have never contacted technical support directly because I haven't had any serious issues. When I need support, I look at the community forums on the website. There is a chat function on the website, which is very helpful.
Which solution did I use previously and why did I switch?
We use and supply products by many different vendors because we are project-oriented, and not tied to any one particular vendor. Some of the other vendors are Cisco and Huawei.
The licensing costs for Cisco are higher.
How was the initial setup?
Configuring this solution requires that you understand the core concept of programming. Everything that you need to do has to be programmed. For example, in the C programing language, you define a class. So here, once you understand the protocol logic, it is very easy to configure.
If you know what to do then the deployment is quick. It may take a couple of days.
What other advice do I have?
In general, I cannot find anything that is bad about this product.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
It Infrastructure Manager at Erada Micro Finance
Useful for large technical projects but improvement is needed in the fabric
Pros and Cons
- "The solution is scalable. It supports my five-year expansion plan. I could expand without a problem."
- "The tool should improve its fabric."
What needs improvement?
The tool should improve its fabric.
For how long have I used the solution?
I have been working with the product for four years.
What do I think about the stability of the solution?
The tool's stability and performance are better than those of Cisco.
What do I think about the scalability of the solution?
The solution is scalable. It supports my five-year expansion plan. I could expand without a problem.
How are customer service and support?
I communicated with the product's support team directly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The main difference between Cisco and Juniper EX Series Ethernet Switches is their configuration commands. Juniper EX Series Ethernet Switches's commands are more realistic and offer a rollback option for committed commands. I prefer Juniper EX Series Ethernet Switches.
How was the initial setup?
The solution's deployment is easy.
What was our ROI?
The product is worth its money.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is cheaper than that of Cisco.
What other advice do I have?
I built the full project for one of our biggest logistics companies in Cairo. I think there were about 28 switches for the warehouses. I recommend the product for large technical projects. I rate it seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 7, 2024
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