We are service providers and we are vendor agnostic. We try to find a solution that best fits the customer's needs and this is one of the products that we implement for them.
Federal Field Systems Engineer at a government with 51-200 employees
Flexible, good performance, and easy to scale
Pros and Cons
- "The most valuable feature of this solution is the Junos operating system."
- "Some areas of technical support could be better."
What is our primary use case?
What is most valuable?
The most valuable feature of this solution is the Junos operating system. It's an open-source operating system that lets you use the programming languages with it, to tailor it. You can develop automation scripts with JSON or other different programming languages.
Most of the switches are SDN ready, they are 5G ready, and they are going to incorporate wireless into their switches.
It's a flexible platform.
In terms of speed, being the total processing speed and total bandwidth per box, they usually outpace most competitors.
Juniper Ethernet Switches meet the needs of just about every customer.
What needs improvement?
There are no weaknesses that I know of with Juniper.
When it comes to Juniper and other vendors such as Cisco, it comes down to pricing. Customers want value for the least amount of money.
Some areas of technical support could be better.
For how long have I used the solution?
With this current company I have been using Juniper Ethernet Switches for two years but for me, I have worked with them off and on for 20 years.
Buyer's Guide
Juniper EX Series Ethernet Switches
November 2024
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
This solution is stable, it's rock solid.
What do I think about the scalability of the solution?
Juniper Ethernet Switches are scalable. If you want to scale, you can go from a small enterprise switch up to service provider-type switches, and the configurations are going to be the same.
How are customer service and support?
Technical support is good. None of them are great, but I think they are pretty good. It depends on who you get, from level 1 and up.
From sales technical support, they are excellent. From technical support out in the field, they might be average. Experiences may vary.
Some can be technically smart, but they haven't had the experience of actually troubleshooting and going through scenarios.
How was the initial setup?
I am mainly in sales support. If I have to go in and do some configuration, it's pretty straightforward.
It's not complex, but it is generally other SEs who configure the switches and routers.
What other advice do I have?
You can have Junos as your operating system but if you wanted to write a script to automatically update all of the versions of your software, you can do that automatically.
If you wanted to gather information, you can write a script using JSON, or Python. This is already available on the Junos operating system.
Cisco is the most popular, but if you have seasoned or experienced people like DevOps that write code and they are engineers, then Juniper would be the better choice because they have the flexibility to do that. Cisco is starting to catch up now, where you can automate Cisco's switches using the same methods. To this point, Junos has been way ahead of Cisco in that aspect.
Because of our relationship, customers can better pricing with us. Cisco tends to be a little higher.
Before getting started you have to know your network, know the current state of your network, and know what are the pain points of your network are. Do you see bottlenecks in your network? Is your equipment responsive? Is your data backing up, because you don't have enough bandwidth? There are many factors to consider and it depends on the network and where the switches are going.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network and Service Development Manager at a comms service provider with 51-200 employees
Works well for aggregating traffic and has a standard CLI between devices
Pros and Cons
- "The most valuable feature is that the CLI is the same on all of the Juniper devices, including routers, switches, and firewalls."
- "The protocols can be tunneled, but on a global basis, not on an interface, and this is a feature that should be added."
What is our primary use case?
We are using this solution for traffic aggregation. We connect multiple services to virtual infrastructure, connecting customers and aggregating traffic to the core.
We have an on-premises deployment.
What is most valuable?
The most valuable feature is that the CLI is the same on all of the Juniper devices, including routers, switches, and firewalls.
What needs improvement?
The protocols can be tunneled, but on a global basis, not on an interface, and this is a feature that should be added.
I would like to see all of the features unified between platforms, families, and models. This would make it easier to upgrade later, without having to change the configuration.
For how long have I used the solution?
We have been using this solution for three years.
What do I think about the stability of the solution?
We have not had any problems with these switches. They were stable when we put them into production and they are running things at the moment. We are doing a few things like aggregating the global balance between multiple lines, and we have had no issues so far.
We have a lot of traffic.
What do I think about the scalability of the solution?
It is pretty scalable using virtual traffic. We are not using that feature, but I know that it can scale. There are different models that scale in different ranges.
We have a handful of administrators that work on these units, in addition to our customer base.
How are customer service and technical support?
We have been in touch with Juniper technicians as well as with Juniper partners.
They are good. They know the product and they know what to propose. We didn't want too much in terms of advanced data center features, so we did not have any problems.
Which solution did I use previously and why did I switch?
We have two other types of switches that we run in our data center. There are Cisco switches to handle a lower capacity, and we also have Extreme switches.
We purchased Extreme switches because we were given a good price at the time. However, it is a little bit harder to work with Extreme.
How was the initial setup?
With our experience from the past, we found the initial setup to be straightforward.
We connected the console, started the IT manager, then configured the VLANs and the ports.
If you want an advanced configuration then it can be more complex because it can run in different modes.
What's my experience with pricing, setup cost, and licensing?
There are different licenses available for these switches that are based on the features.
We purchased the box for a one-time charge, and we are paying a yearly support fee of several hundred Euros.
What other advice do I have?
There are many different types of switches in different categories. It is best to look, right from the beginning, at what features are needed. You do not want to pay for Enterprise licenses if you don't need those features.
Be sure to look at the right family in order to protect your investment in the future. For example, if you want to go from 1G to 10G to 25G, then they will need to buy a new product. Going from 10G to 25G can be done on the same machine if it is from the right family. The planning makes it easier to upgrade bandwidth in the future, protecting your investment.
This is a good product, but it is not extraordinary. It does the job.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Juniper EX Series Ethernet Switches
November 2024
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Network And Security Engineer at TechProTn
A stable product that needs improvement in UI
Pros and Cons
- "The tool's most valuable feature is stability."
- "Juniper EX Series Ethernet Switches is not cheap. The tool needs improvement in UI."
What is our primary use case?
We use the product in data centers.
What is most valuable?
The tool's most valuable feature is stability.
What needs improvement?
Juniper EX Series Ethernet Switches is not cheap. The tool needs improvement in UI.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
Juniper EX Series Ethernet Switches' scalability is high.
How was the initial setup?
I rate the tool's deployment a ten out of ten.
What other advice do I have?
I rate Juniper EX Series Ethernet Switches a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Team Lead at Atlas Security
Robust, simple initial setup, but support could improve
Pros and Cons
- "The Juniper EX Series's most valuable feature is its robustness. Additionally, it is easy to use and great GUI."
- "Juniper EX Series could improve the process and ease of updating the software. It is a difficult process."
What is our primary use case?
Our office utilizes Juniper EX Series as part of its infrastructure to provide LAN access for connecting various devices such as PCs, servers, workstations, access points, printers, access doors, and wireless access points.
What is most valuable?
The Juniper EX Series's most valuable feature is its robustness. Additionally, it is easy to use and great GUI.
What needs improvement?
Juniper EX Series could improve the process and ease of updating the software. It is a difficult process.
For how long have I used the solution?
I have been using Juniper EX Series for approximately five years.
What do I think about the stability of the solution?
The solution is highly robust and stable. It has been in operation for years.
What do I think about the scalability of the solution?
We have approximately 500 users using the solution.
Juniper EX Series is scalable.
How are customer service and support?
I have contacted the support from Juniper EX Series once. The response time took longer than I expected. Their public community support is limited, it is not similar to the community support Cisco has.
I rate the support from the Juniper EX Series a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The Juniper EX Series's initial setup is easy and takes a few hours to complete.
What's my experience with pricing, setup cost, and licensing?
The price of the Juniper EX Series is reasonable. Cisco is a lot more expensive.
What other advice do I have?
If you are not implementing ACI or a similarly complex deployment, it may not be necessary to use this solution for LAN access. Similarly, if you require frequent upgrades, it may be more appropriate to consider alternatives such as Juniper solutions
This is an excellent solution to consider due to its stability, scalability, and user-friendly interfaces, with even more features than a Cisco solution. It is highly reliable and does not require significant troubleshooting efforts.
I rate the Juniper EX Series a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at Shree Atharva Sales Corporation
Flexible and high-quality solution
Pros and Cons
- "Juniper Ethernet Switches' best features are the high packer sorting and throughput, good uplink port capacity, and virtual setup."
- "Juniper Ethernet Switches would be improved by upgrading the uplink port in EX2300 categories service from 10G to 25G."
What is most valuable?
Juniper Ethernet Switches' best features are the high packer sorting and throughput, good uplink port capacity, and virtual setup.
What needs improvement?
Juniper Ethernet Switches would be improved by upgrading the uplink port in EX2300 categories service from 10G to 25G.
For how long have I used the solution?
I've been dealing with Juniper Ethernet Switches for five years.
What do I think about the stability of the solution?
Juniper Ethernet Switches are very stable.
What do I think about the scalability of the solution?
Juniper Ethernet Switches' architecture is very good for scaling.
How are customer service and support?
Juniper's technical support is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
Juniper Ethernet Switches are plug-and-play, so no setup is required.
What's my experience with pricing, setup cost, and licensing?
Juniper Ethernet Switches' pricing is high, but that's reflected across the market.
What other advice do I have?
I'd advise anyone implementing Juniper Ethernet Switches to go with Mist cloud so they can manage multiple locations from a single cloud account. I would give Juniper Ethernet Switches a rating of ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Infrastructure Architect at a comms service provider with 10,001+ employees
Provides a high level of network functionality
Pros and Cons
- "The solution has a high level of network functionality."
- "The packet channelizing feature should be improved."
What is our primary use case?
I'm a network architect and user of this solution.
What is most valuable?
Provides a high level of network functionality through the front rail which is a great feature; it reduces our need for manpower and reduces the cost of cloud integration with ML2 plugins via SDN. They plan to implement additional cost-effective functionalities. It's an advanced solution.
What needs improvement?
The packet channelizing feature is the main function that should be improved. Juniper is currently desegregated. I'd like to see a combined hub-and-spoke kind of functionality where the job is done through the configuration.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
The stability is good. We're based in India with a population of 1.6 billion. Four or five states carry the workload and account for 20-30 million telco users.
What do I think about the scalability of the solution?
The solution is very easy to scale, it's a plug-in-place.
How are customer service and support?
The technical support responds promptly and we found that they put in the effort to resolve our issues.
How was the initial setup?
The initial setup was complex. The deployment was carried out by a telecom provider on their data center, it's a telco cloud. Our support is 24/7 and we require two or three people for upkeep.
What other advice do I have?
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner & General Manager at a media company with 1-10 employees
Reliable, stable, and scalable solution
Pros and Cons
- "The Juniper Ethernet switch feature I find the most valuable is reliability."
- "Juniper's support could be much better and faster."
What is our primary use case?
We use Juniper Ethernet switches to connect to other switches and computers.
We are a public service company providing the backbone network for our country. We have the highest level of concentration. We provide our services to some 45 other big operators because we are a carrier's carrier. Not all of this is on one switch as our network stretches across three countries and five cities. We have 12 data centers and not all of them use Juniper switches. We use Juniper switches in two central data centers, to which we connected 12 customers and 20 backbone instances.
What is most valuable?
The Juniper Ethernet switch feature I find the most valuable is reliability.
For how long have I used the solution?
We have been using Juniper Ethernet switches for three years.
What do I think about the stability of the solution?
Juniper Ethernet switches are stable.
What do I think about the scalability of the solution?
Juniper Ethernet switches are scalable.
How are customer service and technical support?
Juniper's 3rd level support could be much better and faster.
Local partner is perfect, but not almighty, we have to escalate some issues to Juniper.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
Our in-house teams implemented the switches. Implementation takes a couple of hours because these are state of the art switches. We use the carrier-grade switches as we are a public operation and provide backbone connectivity to the whole country. So, deployment is not trivial in our case. It takes some time to meticulously plan and install these switches.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Infrastructure Network & Security at a comms service provider with 501-1,000 employees
A stable network component that supports the Spanning Tree Protocol
Pros and Cons
- "The most valuable feature is the Spanning Tree Protocol (STP)."
- "The configuration could be made simpler."
What is our primary use case?
We use Juniper Ethernet switches for managing resources in our network.
What is most valuable?
The most valuable feature is the Spanning Tree Protocol (STP).
What needs improvement?
The configuration could be made simpler.
For how long have I used the solution?
I have been using Juniper Ethernet switches for three years.
What do I think about the stability of the solution?
This is a stable solution and we use it on a daily basis.
What do I think about the scalability of the solution?
There are five people in my team who use the Juniper switches.
How are customer service and technical support?
We have not been in direct contact with technical support from Juniper because we deal with a vendor in Indonesia. If we have problems that they are unable to solve then the request will be forwarded to the Juniper Technical Center.
Which solution did I use previously and why did I switch?
I also have experience with Cisco Ethernet switches. I find that Cisco is simpler to work with but Juniper has a steadier configuration. We have more Juniper switches in the company.
How was the initial setup?
The initial setup is simple, although there is some difference between different versions. The configuration is similar to Linux, so it was simple for me because I have Linux skills. The deployment will take between one and two hours.
Which other solutions did I evaluate?
We currently have an EX 2200 but we want to upgrade to an EX 4300.
What other advice do I have?
Overall, this is a good product and I recommend it. It has been working fine, for us.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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