IT Administrator at a tech consulting company with 51-200 employees
Impressive features but switches are facing tough competition
What is most valuable?
From the technology point of view quality, design, and look-and-feel is good. Network administrators can easily manage and configure these network switches. I have easily configured an L3 switch to create a network campus backbone. Low maintenance required. No certification (CCNA, CCIE) is required to become a network administrator to set up a Juniper network.
What needs improvement?
During price negotiation we found that price is high compared to other switches. High price is obstructing sales in market. I felt that on-site and telephone support is not satisfactory.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Works at a comms service provider with 1,001-5,000 employees
I'd like to see it's cost go down but it has optimal TCO
Valuable Features
Optimal TCO
Improvements to My Organization
It's not about improvement, it is more about optimal decision making.
Room for Improvement
Stability issues and its cost.
Use of Solution
Juniper EX series About 2-3 years
Deployment Issues
I haven't seen any issues with deployment.
Stability Issues
Seldom
Scalability Issues
Standard questions about more clients ports on devices.
Customer Service and Technical Support
Customer Service: Good, but not the best.Technical Support: Good.
Initial Setup
We had some questions, but that's it.
Implementation Team
We did some prep with the vendor team which was very helpful.
Other Solutions Considered
Cisco solutions and some others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Juniper EX Series Ethernet Switches
February 2025

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IT at a construction company with 201-500 employees
Ethernet switches that are fairly easy to implement, but stability could be better
Pros and Cons
- "I like that it's fairly easy to implement these ethernet switches."
- "Stability could be better, especially during a reboot. We have had some issues recently with the software getting corrupt on reboot, which causes a lot of downtime."
What is our primary use case?
We use it for switching.
What is most valuable?
I like that it's fairly easy to implement these ethernet switches.
What needs improvement?
Stability could be better, especially during a reboot. We have had some issues recently with the software getting corrupt on reboot, which causes a lot of downtime.
For how long have I used the solution?
I have been using Juniper Ethernet Switches for a few years.
What do I think about the stability of the solution?
Stability could be improved, especially during a reboot. It seems like the firmware gets corrupted pretty easily.
Which solution did I use previously and why did I switch?
We used HPE Switches before using Juniper Ethernet Switches.
How was the initial setup?
The initial setup and installation are fairly straightforward.
What about the implementation team?
A small team of in-house technicians implemented Juniper Ethernet Switches.
What other advice do I have?
On a scale from one to ten, I would give Juniper Ethernet Switches a six.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: February 2025
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