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reviewer654672 - PeerSpot reviewer
Owner & General Manager at a media company with 1-10 employees
Real User
Reliable, stable, and scalable solution
Pros and Cons
  • "The Juniper Ethernet switch feature I find the most valuable is reliability."
  • "Juniper's support could be much better and faster."

What is our primary use case?

We use Juniper Ethernet switches to connect to other switches and computers.

We are a public service company providing the backbone network for our country. We have the highest level of concentration. We provide our services to some 45 other big operators because we are a carrier's carrier. Not all of this is on one switch as our network stretches across three countries and five cities. We have 12 data centers and not all of them use Juniper switches. We use Juniper switches in two central data centers, to which we connected 12 customers and 20 backbone instances.

What is most valuable?

The Juniper Ethernet switch feature I find the most valuable is reliability.

For how long have I used the solution?

We have been using Juniper Ethernet switches for three years.

What do I think about the stability of the solution?

Juniper Ethernet switches are stable. 

Buyer's Guide
Juniper EX Series Ethernet Switches
January 2025
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Juniper Ethernet switches are scalable. 

How are customer service and support?

Juniper's 3rd level support could be much better and faster.

Local partner is perfect, but not almighty, we have to escalate some issues to Juniper.

How was the initial setup?

The initial setup was straightforward. 

What about the implementation team?

Our in-house teams implemented the switches. Implementation takes a couple of hours because these are state of the art switches. We use the carrier-grade switches as we are a public operation and provide backbone connectivity to the whole country. So, deployment is not trivial in our case. It takes some time to meticulously plan and install these switches.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1392807 - PeerSpot reviewer
Manager at a tech services company with 51-200 employees
Real User
Easy to install, easy to use, and there is a lot of documentation
Pros and Cons
  • "It's easy to use."
  • "The interface could be better. It needs improvement."

What is our primary use case?

The primary use case of this solution is for routing.

What is most valuable?

It's easy to use.

What needs improvement?

The interface could be better. It needs improvement.

We do everything in configuration files and it is not simple. It is quite complicated when you configure some rules for the firewall because it has several firewall levels.

In some switches, at times we have some issues, but it's on the infrastructure part and it's not the latest hardware.

In the future, I would like to see more standardized software. For example, some of the switches use some features that should be implemented in Juniper.

The software should be more stable.

For how long have I used the solution?

I have been using these switches for more than four years.

We are not using the latest version.

We use Juniper MX960 and the QFX5100 for the core switch.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

It's a scalable product.

We have millions of clients who are using this solution daily.

In our organization, we have 20 people who are using it.

How are customer service and technical support?

We have not contacted technical support.

There is a lot of documentation that you can read whenever required.

Which solution did I use previously and why did I switch?

Previously, we used Cisco. We switched because we run 100 switches and started to use the IPv6 and we were told that we had to pay $100,000 for the IPv6 license.

In Juniper, you will not have this issue because many of the licenses and a lot of software are already included in the basic version.

How was the initial setup?

The installation was simple.

The configuration of the hardware took a few weeks because it was the first time we deployed it.

We have a team of two technical members to maintain this product.

What about the implementation team?

We completed the installation ourselves.

What other advice do I have?

I would recommend this product to anyone who is interested in using it.

We plan to continue using these switches in the future. It still works and it's quite stable.

I would rate Juniper Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Juniper EX Series Ethernet Switches
January 2025
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
reviewer1488462 - PeerSpot reviewer
Vice President, Network Engineering at a financial services firm with 201-500 employees
Real User
Very good with MLPS
Pros and Cons
  • "Juniper switches are very good with MPLS."
  • "The Virtual Chassis Fabric is kind of complicated to troubleshoot sometimes. On the MPLS side, they're good — they're fine for the pseudo-wires and stuff—but they need more work on the LAN. It is difficult to troubleshoot their LAN technologies like Virtual Chassis."

What is most valuable?

Whether a feature is valuable really depends on what you need. The features you enable depends on the requirement. Juniper switches are very good with MPLS. I haven't tried EVPN on them. They've got Virtual Chassis Fabric, which seems okay.

What needs improvement?

The Virtual Chassis Fabric is kind of complicated to troubleshoot sometimes. On the MPLS side, they're good — they're fine for the pseudo-wires and stuff—but they need more work on the LAN. It is difficult to troubleshoot their LAN technologies like Virtual Chassis.

 I'm not sure whether EVPN-VXLAN DCI is supported today on these switches. If it's not, then that's something Juniper could add. They support EVPN, but I'm still not sure about the DCI part. I probably need to understand how that is implemented to figure out if it's supported. 

For how long have I used the solution?

I've used Juniper Ethernet Switches for about six years.

How are customer service and support?

I think Juniper support is good. They're responsive, so I can't really complain.

What's my experience with pricing, setup cost, and licensing?

I believe Juniper is a lot cheaper than Cisco. Their price isn't that high if I recall correctly. I believe it's reasonable compared to Cisco, so I think they are good on the price end.

What other advice do I have?

I rate Juniper Ethernet Switches Seven out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1203708 - PeerSpot reviewer
Senior Network Engineer at Advanced Technologies
MSP
Easy to use and has a feature to rollback to the previous configuration
Pros and Cons
  • "Juniper is the best when it comes to the core layer."
  • "The stability of this solution should be improved."

What is our primary use case?

We use this solution for our network in an on-premises deployment. We also provide this solution to some of our customers.

We have twenty-one switches that control our data center, MPLS, and access points.

What is most valuable?

This solution is easy to use.

There is a rollback feature available after you commit the configuration.

Juniper is the best when it comes to the core layer.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

If you are using Juniper as a router then the stability is better.

What do I think about the scalability of the solution?

In the technical team, we have six users. In terms of end-users, we have more than sixty.

We have large, medium, and small customers who use this solution.

How are customer service and technical support?

I have created only one ticket for technical support. The support was quick. 

Which solution did I use previously and why did I switch?

We also use HP switches.

I have used Cisco switches, but they do not have a rollback feature after you commit the configuration.

How was the initial setup?

The initial setup of this solution is easy, although it takes a long time.

What's my experience with pricing, setup cost, and licensing?

This solution is cheaper than Cisco or HP switches.

What other advice do I have?

The stability of this solution should be improved. We have a customer that is using Cisco switches, and they don't need to reconfigure it as often. It is less complicated to update or reconfigure, and we have had problems with needing to do so more than once.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user5700 - PeerSpot reviewer
Engineer with 501-1,000 employees
Real User
I found it to be difficult to make the transition from Cisco to Juniper as far as the CLI goes.

Overall, the equipment is pretty good and more affordable than some other solutions. I found it to be difficult to make the transition from CISCO to Juniper as far as the CLI goes, maybe thats just me. I also had more than one instance where a switch would just stop working and I would have to reload the firmware on it and reconfigure it to get it back up and running. This caused me to purchase backup devices to minimize downtime and really cut into the cost savings over CISCO.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user88422 - PeerSpot reviewer
it_user88422Network Engineer at a comms service provider with 1,001-5,000 employees
Vendor

There's a learning curve for sure but it's definitely a better CLI and it appears Cisco agrees going by the changes in IOS-XR. Once you get your heard round using a tiered structure it just makes more sense. Config tools that JunOS offers like copy, replace and move are really handy if you learn how to use them. These can save you a lot of time. What else...

Commit check / confirm / comment
rollback
traceroute monitor
monitor interface
stacking of pipe "|" commands for example: show interface | match xe | match error
Show configuration | display set

I strongly advise you start looking at and backing up configs using the later format. Sometimes the standard hierarchical display can be easier to read and spot mistakes but for copy and pasting config it's much easier to use the "set" display format. Avoiding using "load merge terminal" will save you headaches IMHO.

Once you learn the power of all the show and config command options start looking at JunOS Scripts - then you'll be blown away.

Also if you have access Juniper offer a IOS to JunOS conversion tool... i2j.juniper.net

reviewer928518 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees
Real User
High-end performance, stable, and good support
Pros and Cons
  • "Juniper Ethernet Switches are high-end solutions."
  • "The difficulty of the installation of Juniper Ethernet Switches depends on the environment it is being implemented in. It is fairly straightforward in terms of being able to source the technical information as we need it. However, this process could improve."

What is our primary use case?

Juniper is a networking company that provides mainly WAN Switching.

What is most valuable?

Juniper Ethernet Switches are high-end solutions.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for approximately one year.

What do I think about the stability of the solution?

In most environments, Juniper Ethernet Switches are stable and have good performance.

What do I think about the scalability of the solution?

Juniper Ethernet Switches are scalable.

How are customer service and support?

We have been satisfied with the technical support.

How was the initial setup?

The difficulty of the installation of Juniper Ethernet Switches depends on the environment it is being implemented in. It is fairly straightforward in terms of being able to source the technical information as we need it. However, this process could improve.

What's my experience with pricing, setup cost, and licensing?

Juniper Ethernet Switches could be less expensive. There is not a license needed to use the solution.

What other advice do I have?

I rate Juniper Ethernet Switches a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer984912 - PeerSpot reviewer
Service Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Easy to Setup Secured Networks, but local technical support is lacking
Pros and Cons
  • "What I like most about this solution is that it is secure."
  • "It was very difficult to get technical support, here in Egypt. There is no local support available."

What is our primary use case?

The primary use case of this solution is for the internal network, covering our entire office.

The deployment model we are using is on-premises.

What is most valuable?

What I like most about this solution is that it is secure.

What needs improvement?

They need to have more marketing in Egypt.

The technical support in Egypt needs to be improved because I was struggling to get technical support.

Having documentation provided in Arabic would be nice, but not necessary, as most everyone speaks and understands English well enough.

I would like to have customer support on the ground.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable.

We have approximately twenty users, most of them are engineers.

How are customer service and technical support?

It was very difficult to get technical support, here in Egypt.

There is no local support available.

Which solution did I use previously and why did I switch?

Previously we used Cisco. From my understanding and from what I was told, it was complex, hard to handle, not customer familiar or customer friendly.

How was the initial setup?

The initial setup is straightforward and it's easier than Cisco.

What about the implementation team?

We did not implement this solution through a vendor, we had one of the team members do it. It wasn't that difficult.

What's my experience with pricing, setup cost, and licensing?

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user82779 - PeerSpot reviewer
Engineer at a comms service provider with 10,001+ employees
Real User
Benefits of Juniper vs Cisco

Both are decent products. I prefer Juniper for the following reasons:

1) Cleaner separation of data plane from control plane. Higher end Cisco devices are better at this but most of the lower end products still seem to be more integrated than I like.

2) The Hierarchical config design means I can make changes only in areas that concern me without necessarily impacting other areas.

3) Easier rollback when one makes mistakes

4) I think there are less bugs/vulnerabilities in Junos vs IOS.

5) iOS has too many flavors leads to confusion with deployment.

One more advantage of junos over iOS. Juniper adheres closer to the standards than Cisco. Epigraph is nice, auto rp is cool, but with the less protocols in the standards it's much earlier to configure junos.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

Either vendor has a switch that will do the job. However I perferer Juniper due to

a. rollback is quick and easy in the event of issues arising from chnages
b. easier fault finding (once you get your head around how its implemented)
c. no need check the switch to find which OS feature set is installed and if memory / flash upgrade is required - its all in the OS with very few licenses (usually none) required to get full functionality if you have select the correct product in the first place
d. Hierarchical config is much easier to follow - great concept that most programmers can pickup quickly
e. don't need to learn different variants of the CLI as is required on IOS (even HP manage to stay relatively consistent there)
f. decent speed stacking interfaces on enterprise grade switches (particular 4x00 series)
g. more function for $ (at retail prices)
h. closer to standards than Cisco - easier interoperability in multi vendor environment
i. does not have legacy protocols that are not used or so rarely used that they don't matter in the day and age

Purchase and implementation of Cisco maintenance process is MUCH simpler to the end customer

Worked on both brands for a number of years.

Buyer's Guide
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Updated: January 2025
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Buyer's Guide
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