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Emmanuel Bakare - PeerSpot reviewer
Product Design / Operations Engineer at Zoracom
Real User
Great granular software feature with easy configuration
Pros and Cons
  • "It is very valuable for SRX devices and we have found it very easy to configure."
  • "More security could be provided, especially with the rising cyber-attacks in business organizations."

What is our primary use case?

Our primary use case for this solution is deploying and maintaining network environments. For example, one of our major clients is the leading telecommunication provider in Africa and uses a lot of Juniper devices as part of a core network. We deploy this solution on-premises.

What is most valuable?

We have found the granular software feature which defines networking capabilities as the most valuable. It is very valuable for SRX devices and we have found it very easy to configure, set up, and install. I would recommend having it on a cellphone.

What needs improvement?

The hardware could be improved, specifically adding more machine and safety features with the routers and switches. Additionally, more security could be provided, especially with the rising cyber-attacks in business organizations. For example, the incident that occurred with Cisco years ago. Therefore, I believe security is also an essential thing for many organizations.

For how long have I used the solution?

We have been using this solution for approximately four years.

Buyer's Guide
Juniper EX Series Ethernet Switches
November 2024
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. It gives me fewer issues than similar products, so I consider it very stable.

What do I think about the scalability of the solution?

The solution is stable. Since we are dealing with a telecommunication company, there is a lot of volatility regarding the amount of traffic that has to pass through these switches and devices. It has the ability to withstand heavy traffic and adjust the slide depending on the quantity of traffic passing the track at any point in time. So I would rate it as very scalable and classify it as an eight out of ten compared to other products we use in our department.

How are customer service and support?

It is easy to contact support whenever we need them for maintenance or updates, and I think we have level three support and can get across to them as quickly as possible on our end. The onsite support staff in our location is available every day of the week. If they cannot resolve our issues, they escalate it to the level three support team in the US.

Which solution did I use previously and why did I switch?

We loved Cisco but it is expensive and Juniper Ethernet Switches is perfect. It is the perfect placement between price and technology too. For me they always run number one, the switches are very good.

How was the initial setup?

It took approximately two to three weeks to deploy this solution. However it could be quicker or slower depending on the manpower available.

We have a great team for deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs occur yearly.

What other advice do I have?

I rate this solution an eight out of ten. They are my number one recommendation for anybody, but the security features could be improved. Startup companies may not have the funding for a new purchase of devices and needed support. However, if your company needs it and can afford it, I would recommend it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1458351 - PeerSpot reviewer
System Engineer at a comms service provider with 1,001-5,000 employees
Real User
Reliable, high capacity switches but the pricing for support needs improvement
Pros and Cons
  • "The virtual Chassis feature for stacking is good in general, with high bandwidth for the link, which is good."
  • "The management platforms for the network need improvement."

What is our primary use case?

We are solution providers. We offer many solutions to customers and the Juniper Ethernet Switches are part of our offering.

What is most valuable?

For switching, it's stable compared to others. 

The switching capacity is very high, and the virtual Chassis feature for stacking is good in general, with high bandwidth for the link, which is also good.

Recently, they are offering cloud-ready switches for the same series. When you have decided to go for the cloud, there are switches that are ready for that.

What needs improvement?

The management platforms for the network need improvement.

The pricing for support needs to be reduced, and the lead time for the switches should be lower.

They may already be working on this but I would like to see improvements with visibility, analysis of the traffic, and similar features. When you compare with other manufacturers, they have to work in these areas more.

For how long have I used the solution?

I have been using these switches since 2014, it's been for six years.

We offer the latest technology but sometimes from three to five years, and we are offering refreshment, and whatever has been announced by the industry.

What do I think about the stability of the solution?

These switches are stable.

What do I think about the scalability of the solution?

It is easy to scale. They have a stacking feature so you can scale up, for certain series, up to 12 switches per rack. Also, in terms of distribution or core switches, they have modular devices so they can add cards and modules to scale up.

How are customer service and technical support?

I have not contacted technical support directly. We have a different team who handle the technical requirements.

Which solution did I use previously and why did I switch?

Because we are solution providers, we use many different versions.

How was the initial setup?

The initial setup is somewhat straightforward.

The time it takes for deployment depends on the site by the situation, the customer requirements, and the size of the network. Normally, it doesn't take very long.

When you compare with others, it's almost the same thing.

What's my experience with pricing, setup cost, and licensing?

The pricing for the support is very high.

What other advice do I have?

I would recommend these switches, but what I would also highly recommend along with this new trend or new experience is to at least get training for Juniper configuration, at least the basics.

Training will help you be more familiar with it. You will at least have the basics in case of maintenance or troubleshooting.

Juniper has good documentation for its ethernet switches.

I would rate Juniper switches a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Juniper EX Series Ethernet Switches
November 2024
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
Network Engineer at Houston Technologies
Real User
Reliable and easy to set up with good connectivity
Pros and Cons
  • "It's stable and reliable."
  • "We would like it if there was more security added in future releases."

What is our primary use case?

We primarily use the solution for power networking. 

What is most valuable?

The solution is easy to set up.

It offers good connectivity.

It's stable and reliable. 

We can scale the solution.

What needs improvement?

We would like it if there was more security added in future releases. 

For how long have I used the solution?

I've been using the solution for two or three years. 

What do I think about the stability of the solution?

The solution has been stable for the last two years. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have 500 people using the solution. We find it to be scalable. If it needs to expand, it's not an issue.

One switch has 48 ports. We have about ten switches.

We likely will be expanding the solution in the future. We've wanted to, and now we have a need to.

How are customer service and support?

I've never directly dealt with support. Technical support usually is passed on to our seniors. If an electronic switch is down and we cannot use it, we need to reach out to support to get replacements. 

How would you rate customer service and support?

Neutral

How was the initial setup?

I did the installation two years ago, and it was pretty straightforward. It was not overly complex. 

We have five staff members that can handle deployment and maintenance duties. They are networking engineers.

What about the implementation team?

We don't need outside assistance when it comes to implementations. I can handle setups myself. I did that last one two years ago.

What's my experience with pricing, setup cost, and licensing?

You can get an extended license. You do need to pay to use the solution.

What other advice do I have?

I'd rate the product nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anoop-Kumar - PeerSpot reviewer
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Real User
Robust, scalable, and easy to install, but it's expensive
Pros and Cons
  • "Both Juniper and Cisco switches are interoperable."
  • "I would like the ability to operate with other operating systems."

What is most valuable?

Both Juniper and Cisco switches are interoperable. They talk to each other.

The interoperability is very good, but with some switches, it is very rare.

What needs improvement?

The problem is with Juniper is the OS. Not everyone knows about Junos. If they are comfortable with using Junos then it will be the best switch. More people are accustomed to the Cisco platform, especially with the CLI or the graphical interfaces.

Juniper has its own operating system called Junos.

I would like the ability to integrate with other operating systems.

For how long have I used the solution?

I have worked for Juniper for three years.

What do I think about the stability of the solution?

It is very strong and very stable.

What do I think about the scalability of the solution?

It's scalable. With the Juniper switches, all switches are L3 switches, which is a three-layer switch. 

The 24 port EX2300 comes with four slots of 10 gig fiber.

We have approximately 30 percent of the market share for clients.

How are customer service and technical support?

There is no improvement needed with technical support.

How was the initial setup?

The initial setup is very easy. The setup is not a problem, as long as you know the operating system very well, especially the Junos operating system. 

As long as you understand the operating system, Juno's interface, and all of the commands, it doesn't take much time to deploy. It's very easy.

It's similar to Cisco, but you need to concentrate. 

You need two to three people to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is very aggressive. The only disadvantage with Juniper is the modules are very expensive lately.

It could be cheaper, but they are always expensive. 

If you want support with Juniper you will have to use Juniper modules, otherwise, you don't get the technical support.

For example, third-party modules can be integrated into Cisco, but with Juniper, if you want technical support directly, you can only use the Juniper modules. When tech support takes control, they will recognize whether it is a Juniper module or third-party modules.

Juniper switches come with either one year, three years, or five years of support.

When comparing, Cisco comes with five years.

What other advice do I have?

If you look at the market shares, Cisco is more than Juniper. 

I would definitely recommend this solution to others, but not Huawei. I would not recommend Huawei, there is no chance for Huawei in the market.

I would rate Juniper Ethernet Switches a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Joe Renaldy - PeerSpot reviewer
Solutions Architect at Hypernet Indonesia
Real User
An affordable and easy-to-setup product
Pros and Cons
  • "The product is flexible and easy to set up."
  • "The durability of the devices could be better."

What needs improvement?

The durability of the devices could be better. Some ports have broken because the data center efficiently cannot cool the system.

For how long have I used the solution?

We have been using Juniper EX Series Ethernet Switches for two years.

What do I think about the stability of the solution?

We never encounter any critical issues related to the product’s stability.

What do I think about the scalability of the solution?

We have 500 Juniper EX Series Ethernet Switches users in our projects. I rate its scalability an eight out of ten. It could be improved.

Which solution did I use previously and why did I switch?

We switched to Juniper EX Series Ethernet Switches for pricing.

How was the initial setup?

The product is flexible and easy to set up. We required three executives, including an L1 engineer, an L2 engineer, and a project manager, for the deployment.

What's my experience with pricing, setup cost, and licensing?

It is an inexpensive product.

Which other solutions did I evaluate?

We are evaluating Cisco and Aruba products.

What other advice do I have?

The product has good performance. Its AI features help us with configurations.

I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Presales Consultant at Thakral One (Pvt) Ltd
Consultant
Top 20
An interesting and helpful tool for troubleshooting and debugging
Pros and Cons
  • "The product is very helpful in troubleshooting."
  • "The solution is a bit costly compared to other products."

What is our primary use case?

We have done big projects with the solution. We use the solution for the data center and the access layer features.

What is most valuable?

The product is very helpful in troubleshooting. Debugging is quite interesting and very helpful.

What needs improvement?

The solution is a bit costly compared to other products.

For how long have I used the solution?

I have been using the solution for the last three to four years.

What's my experience with pricing, setup cost, and licensing?

The tool is more expensive than its competitors.

What other advice do I have?

Technically, I do not see any drawbacks in the tool compared to its competitors. I would recommend the solution to others. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
JEGAN N - PeerSpot reviewer
Founder at SYSTA NETWORKS
Real User
Top 5
Budget option but lacking compared to competitors
Pros and Cons
  • "Juniper Ethernet Switches' most valuable feature is the Juniper-Mist cloud, which facilitates management of the switches and access points."
  • "Juniper Ethernet Switches' tech support is hard to reach and slow."

What is most valuable?

Juniper Ethernet Switches' most valuable feature is the Juniper-Mist cloud, which facilitates management of the switches and access points.

For how long have I used the solution?

I've been using Juniper Ethernet Switches for a year.

What do I think about the stability of the solution?

I would rate Juniper Ethernet Switches' stability eight out of ten.

What do I think about the scalability of the solution?

Juniper Ethernet Switches are designed to be scalable and flexible.

How are customer service and support?

Juniper Ethernet Switches' tech support is hard to reach and slow.

How was the initial setup?

The initial setup is quite straightforward. You can configure and manage the process locally, which means you can access the CLA if you know the commands or use the GUI. Basic deployment takes around twenty minutes, while local configuration takes thirty minutes to an hour.

What's my experience with pricing, setup cost, and licensing?

Juniper Ethernet Switches are cheaper than Cisco or HP. Licensing is available on a yearly basis, and there are extra costs for support.

What other advice do I have?

I would only recommend Juniper Ethernet Switches for those customers who don't have the budget for Cisco or HP. I would give Juniper Ethernet Switches a rating of seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Managing Director at Spans Partner Gmbh
Reseller
Easy to configure and helpful support but needs better distribution channel
Pros and Cons
  • "It is easy to configure, and there are three routing switches."
  • "Its distribution channel and the ease of availability should be improved."

What is most valuable?

It is easy to configure, and there are three routing switches.

What needs improvement?

Its distribution channel and the ease of availability should be improved.

For how long have I used the solution?

I have been using this solution for the last five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

They are very helpful.

How was the initial setup?

The initial setup was straightforward. The deployment duration varies because many other softwares come into play. For deploying one switch, it would take maybe 30 minutes.

What other advice do I have?

I would highly recommend this solution because people are used to the common model. They don't need to try other available models.

I would rate Juniper Ethernet Switches a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Ethernet Switches
Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.