It's a simple and humble tool.
Kaseya Traverse operates seamlessly with no noticeable discontinuities and is stable, aligning well with market demands in pricing and functionality. It is highly competitive with flexible configuration options supporting on-premise setups. Despite its effective remote support, there are issues with the reporting feature, including tedious organization and the absence of a Service Map for CMDB creation. The platform lacks AI capabilities and advanced database monitoring tools despite offering continual innovation.