It's a simple and humble tool.
Kaseya Traverse operates seamlessly, aligning with market demands for price and features. It is highly flexible and configurable for on-premise use, offering standout remote support and automation capabilities for server management. However, users report bugs in reporting and limitations in dashboards, Central Protection, and device configuration backup. The addition of a Service Map for a CMDB and enhanced AI capabilities is necessary to address these issues and improve reporting features, which are currently tedious and disorganized.
