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Kaseya Traverse vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
1.7
Kaseya Traverse's customer service struggles with delays and unresolved issues, leading to dissatisfaction despite knowledgeable technical staff.
Sentiment score
6.4
SolarWinds NPM's support is knowledgeable but faces issues in response speed, sales tactics, and customization support options.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
 

Room For Improvement

No sentiment score available
Sentiment score
2.3
Kaseya Traverse faces criticism for outdated features, integration issues, and inadequate support, prompting users to seek alternatives.
Sentiment score
4.2
SolarWinds NPM faces challenges with accuracy, user interface, scalability, support, stability, resource use, and pricing concerns.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
 

Scalability Issues

No sentiment score available
No sentiment score available
Kaseya Traverse is scalable and widely used despite varied satisfaction levels, with scalability ratings ranging from two to nine.
Sentiment score
8.1
SolarWinds NPM is scalable and adaptable, with flexible deployments but may need dedicated hardware for optimal performance.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
 

Setup Cost

No sentiment score available
No sentiment score available
Kaseya Traverse offers generally affordable pricing per-agent, with cost influenced by features, and users report satisfaction with functionality.
Sentiment score
6.3
SolarWinds NPM offers competitive pricing but can be costly; complex licensing and additional fees may impact smaller businesses.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
 

Stability Issues

No sentiment score available
Sentiment score
8.6
Kaseya Traverse's stability is debated, but many find it reliable and stable, especially after initial configuration and patches.
Sentiment score
6.7
Properly managed SolarWinds NPM is stable, with fewer issues in updated versions, relying on infrastructure planning and resource allocation.
 

Valuable Features

No sentiment score available
Sentiment score
8.9
Kaseya Traverse excels with comprehensive monitoring, integration, user-friendly interface, robust support, and sustainability, making it a top choice.
Sentiment score
8.8
SolarWinds NPM offers easy deployment, intuitive monitoring, customizable dashboards, multi-vendor support, scalability, and community-driven enhancements for proactive management.
The most valuable feature for us is the database performance analyzer, which we use a lot.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Kaseya Traverse
Ranking in Network Monitoring Software
68th
Average Rating
6.6
Reviews Sentiment
6.0
Number of Reviews
7
Ranking in other categories
Cloud Monitoring Software (38th)
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
157
Ranking in other categories
IT Infrastructure Monitoring (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 5.2%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Dominique Yeates - PeerSpot reviewer
A stable network monitoring tool requiring an easy initial setup phase
In terms of the integration and everything, our company would like Kaseya Traverse to integrate with our PSA system and merge or automate what we call false positives, making it more of a threshold than needing to raise an actual ticket to deal with real problems, which can cut off a lot of noise the system goes through. Our company is busy with the solution's integration part, and we wanted an update on the solution that can help us. The tool needs to have some AI capabilities, which it lacks currently. I don't have a technical wish list like technical managers since the product manager looks after the product. From a wish list perspective, our company just wants seamless integration to cut out the noise by merging false positives since the system has the capability.
MohitKumar - PeerSpot reviewer
High-level, comprehensive, and proactive monitoring in a user-friendly interface
The solution needs to integrate with additional SDN technologies that are part of the hyper market. The solution supports many vendors by default and just included Meraki SDN with the new release, but continued expansion is important. We created a custom method to pair with unsupported vendors but that can produce a lag in performance so future releases should expand SDN support. The solution does a good job of automating features but could expand that even more.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
32%
Financial Services Firm
12%
Government
10%
Non Profit
6%
Educational Organization
56%
Computer Software Company
6%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees as...
What needs improvement with Kaseya Traverse?
Reporting is a bit difficult. It’s very cumbersome to set up new reports.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools ar...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalabil...
 

Also Known As

No data available
No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about Kaseya Traverse vs. SolarWinds NPM and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.