SolarWinds NPM and Kaseya Traverse compete in the network monitoring and IT management space. While Kaseya is noted for its simplicity and cost-effectiveness, SolarWinds appears to have the upper hand due to its expansive feature set.
Features: SolarWinds NPM provides robust network monitoring tools, real-time visibility, and powerful alerting systems. It allows integration with various systems and offers expansive customization. Kaseya Traverse offers a comprehensive IT stack view and effective troubleshooting tools, with strong support features, making it user-friendly.
Room for Improvement: SolarWinds NPM users highlight heavy resource utilization, limitations in automatic network discovery, and separate licensing for additional features as areas needing improvement. Kaseya Traverse is noted for lacking an integrated CMDB, underwhelming reporting capabilities, and a need for reduced false positives and AI features.
Ease of Deployment and Customer Service: SolarWinds NPM supports deployment across on-premises, hybrid, and public cloud environments. While the customer service generally receives positive feedback, some users report slow technical support response times. Kaseya Traverse supports various deployment models and is frequently commended for its knowledgeable service teams and efficient support response.
Pricing and ROI: SolarWinds NPM is considered a pricier option, especially with additional module requirements, but provides significant long-term value through insights and efficiency. Kaseya Traverse offers competitive pricing with straightforward monthly licensing, often covering all necessary features, providing substantial savings for smaller enterprises. Users report strong ROI for both solutions, but Kaseya's simplicity is appealing to budget-conscious buyers.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
They have good technical support.
We had contact with SolarWinds regarding the implementation, and they were helpful.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
The solution is considered expensive.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
The most valuable feature for us is the database performance analyzer, which we use a lot.
Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.
SolarWinds NPM Features
SolarWinds NPM has many valuable key features. Some of the most useful ones include:
SolarWinds NPM Benefits
There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.
PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”
A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”
Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”
Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”
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