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Kaseya Traverse vs PRTG Network Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
1.7
Kaseya Traverse's customer service struggles with delays and unresolved issues, leading to dissatisfaction despite knowledgeable technical staff.
Sentiment score
6.6
PRTG Network Monitor's support is generally effective, though email-only support and first-level knowledge can lead to delays.
 

Room For Improvement

No sentiment score available
Sentiment score
2.3
Kaseya Traverse faces criticism for outdated features, integration issues, and inadequate support, prompting users to seek alternatives.
Sentiment score
3.9
PRTG Network Monitor needs improvements in cost, usability, monitoring capabilities, integration, performance, reporting, and support to enhance user experience.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
 

Scalability Issues

No sentiment score available
No sentiment score available
Kaseya Traverse is scalable and widely used despite varied satisfaction levels, with scalability ratings ranging from two to nine.
Sentiment score
8.0
PRTG Network Monitor is scalable and flexible for large environments but may face hardware and cost limitations at high scales.
 

Setup Cost

No sentiment score available
No sentiment score available
Kaseya Traverse offers generally affordable pricing per-agent, with cost influenced by features, and users report satisfaction with functionality.
Sentiment score
6.4
PRTG Network Monitor offers reasonable pricing for enterprises but can become costly in larger environments; perpetual licenses offer savings.
 

Stability Issues

No sentiment score available
Sentiment score
8.6
Kaseya Traverse's stability is debated, but many find it reliable and stable, especially after initial configuration and patches.
Sentiment score
6.9
PRTG Network Monitor is stable and reliable, though occasional issues arise from exceeding sensor limits or specific configurations.
 

Valuable Features

No sentiment score available
Sentiment score
8.9
Kaseya Traverse excels with comprehensive monitoring, integration, user-friendly interface, robust support, and sustainability, making it a top choice.
Sentiment score
8.4
PRTG Network Monitor is praised for quick setup, scalability, user-friendly interface, cost-efficiency, and comprehensive monitoring features with flexible integration.
 

Categories and Ranking

Juniper Mist Premium Analytics
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Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Kaseya Traverse
Ranking in Network Monitoring Software
68th
Average Rating
6.6
Reviews Sentiment
6.0
Number of Reviews
7
Ranking in other categories
Cloud Monitoring Software (38th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
100
Ranking in other categories
IT Infrastructure Monitoring (6th), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. The mindshare of PRTG Network Monitor is 4.3%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Dominique Yeates - PeerSpot reviewer
A stable network monitoring tool requiring an easy initial setup phase
In terms of the integration and everything, our company would like Kaseya Traverse to integrate with our PSA system and merge or automate what we call false positives, making it more of a threshold than needing to raise an actual ticket to deal with real problems, which can cut off a lot of noise the system goes through. Our company is busy with the solution's integration part, and we wanted an update on the solution that can help us. The tool needs to have some AI capabilities, which it lacks currently. I don't have a technical wish list like technical managers since the product manager looks after the product. From a wish list perspective, our company just wants seamless integration to cut out the noise by merging false positives since the system has the capability.
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
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816,406 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
32%
Financial Services Firm
12%
Government
10%
Non Profit
6%
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees as...
What needs improvement with Kaseya Traverse?
Reporting is a bit difficult. It’s very cumbersome to set up new reports.
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it a...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is harshly increased, from $4,000 last year to $99,000 now, with no additional features added. This is un...
 

Learn More

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Overview

 

Sample Customers

Information Not Available
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Kaseya Traverse vs. PRTG Network Monitor and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.