Kaseya Traverse vs PRTG Network Monitor comparison

Kaseya and Paessler GmbH are both solutions in the Network Monitoring Software category. Kaseya is ranked #69 with an average rating of 6.3, while Paessler GmbH is ranked #5 with an average rating of 7.6. Kaseya holds a 0.3% mindshare in NMS, compared to Paessler GmbH’s 4.2% mindshare. Additionally, 83% of Kaseya users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

Kaseya Traverse

Read 7 Kaseya Traverse reviews

479 Views
299 Comparison Views

83% willing to recommend

PRTG Network Monitor

Read 101 PRTG Network Monitor reviews

8,114 Views
5,456 Comparison Views

91% willing to recommend

Kaseya Traverse

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 24, 2024

PRTG Network Monitor and Kaseya Traverse are both contenders in the network monitoring industry. PRTG is favored for its ease of deployment and comprehensive monitoring, whereas Kaseya offers extensive IT stack visibility but requires more effort to harness fully.

Features: PRTG Network Monitor offers quick deployment, extensive scalability, and a range of sensors for detailed monitoring. It also allows customizable sensors and comes at an affordable price. Kaseya Traverse provides visibility across the IT stack and supports hybrid environments, with strong reporting capabilities.

Room for Improvement: PRTG could enhance its mobile app, network map customization, and improve technical support response time. Users also seek better dashboard customization and multi-platform integration. Kaseya Traverse needs improvements in CMDB integration, workflow automation, and reducing false positives, with users noting challenges in reporting and AI capabilities.

Ease of Deployment and Customer Service: PRTG Network Monitor supports deployment across hybrid, on-premises, and cloud environments, although users note challenges with its customer service, particularly slow email support. Kaseya Traverse also supports hybrid and public cloud environments and receives better feedback for its responsive customer service and effective support ticket system.

Pricing and ROI: PRTG Network Monitor offers a flexible and attractive pricing model for various enterprise sizes, with a free version and cost-effective bundles contributing to positive ROI. Kaseya Traverse is also affordable, but additional features can increase costs. While both solutions are cost-effective, PRTG provides clearer entry-level pricing and a more straightforward ROI.

To learn more, read our detailed Kaseya Traverse vs. PRTG Network Monitor Report (Updated: January 2025).

Buyer's Guide

Kaseya Traverse vs. PRTG Network Monitor

January 2025

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya Traverse

Ranking in Network Monitoring Software

69th

Ranking in Cloud Monitoring Software

37th

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Ranking in Cloud Monitoring Software

8th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

IT Infrastructure Monitoring (6th)

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, up from 0.3% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Dominique Yeates

Senior Product Manager Managed IT at Vox Telecom

A stable network monitoring tool requiring an easy initial setup phase

In terms of the integration and everything, our company would like Kaseya Traverse to integrate with our PSA system and merge or automate what we call false positives, making it more of a threshold than needing to raise an actual ticket to deal with real problems, which can cut off a lot of noise the system goes through. Our company is busy with the solution's integration part, and we wanted an update on the solution that can help us. The tool needs to have some AI capabilities, which it lacks currently. I don't have a technical wish list like technical managers since the product manager looks after the product. From a wish list perspective, our company just wants seamless integration to cut out the noise by merging false positives since the system has the capability.

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Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Most of the features are pretty good and the solution is user friendly."

"It's a simple and humble tool."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"It is a pretty stable solution...It is a pretty stable solution."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"The remote support and data collection features are great."

"The product is easy to use and the web interface is fantastic."

"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."

"I like the mobility of the PRTG Network Monitor and ITOps Dashboard."

"The most valuable feature is the ability to span multiple technologies and multiple vendors."

"It improves the status of my infrastructure, from networking devices to real-time machines."

"My opinion is that this solution is not very expensive."

"What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment."

"Every monitoring session features similar capabilities."

More PRTG Network Monitor pros

Cons

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"Reporting is tedious and not organized in the way customers expect."

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."

"The tool needs to have some AI capabilities, which it lacks currently."

"Reporting is a bit difficult."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."

"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."

"I wouldn't mind better categories for the sensors. When I go to add a new sensor for a new device, there are some categories in there already, and they can be filtered out, but there's quite a large pool of sensors... When I want to go in and find something quite specific, I have got to scroll down and scroll down to find what I'm actually looking for,"

"I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them"

"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"

"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly."

"In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device."

"PRTG Network Monitor should provide syslog monitoring since it is not available at this time."

More PRTG Network Monitor cons

Pricing and Cost Advice

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"The solution is not cheap, but it is not too expensive."

"We've got 1,000 nodes and I believe it's a few hundred quid a month."

"We pay nothing for it. Its 100 sensors have allowed us to put a magnifying glass on some systems, providing an extra layer of detail. Therefore, our outgoing is nothing and our incoming is a lot of useful data that we can react to proactively."

"Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information."

"I rate the licensing for PRTG Network Monitor an eight out of ten."

"The price is pretty comparable."

"On a yearly basis, I believe it's between £1,200 and £1,500."

"It's a cost-efficient tool."

"It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Computer Software Company

29%

Financial Services Firm

12%

Government

11%

Non Profit

Educational Organization

54%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

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What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

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What needs improvement with Kaseya Traverse?

Reporting is a bit difficult. It’s very cumbersome to set up new reports.

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

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What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.

See all answers

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Compared 8% of the time

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Compared 7% of the time

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Compared 7% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

Nagios XI vs PRTG Network Monitor

Compared 5% of the time

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Product Reports

Buyer's Guide

Kaseya Traverse

January 2025

Download Kaseya Traverse product report

Buyer's Guide

PRTG Network Monitor

January 2025

Download PRTG Network Monitor product report

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Kaseya

Paessler GmbH

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Kaseya Traverse vs. PRTG Network Monitor

January 2025

Free Report: Kaseya Traverse vs. PRTG Network Monitor

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