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Auvik Network Management (ANM) vs Kaseya Traverse comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.4
Auvik's support is praised for responsiveness and expertise, resolving issues quickly, despite occasional slow responses or escalation challenges.
Sentiment score
1.7
Kaseya Traverse's customer service struggles with delays and unresolved issues, leading to dissatisfaction despite knowledgeable technical staff.
They were knowledgeable and responded quickly with accurate and useful information.
 

Room For Improvement

No sentiment score available
Sentiment score
5.4
Auvik Network Management requires better reporting, interface usability, alert configuration, third-party integration, and improved performance and feature support.
Sentiment score
2.3
Kaseya Traverse faces criticism for outdated features, integration issues, and inadequate support, prompting users to seek alternatives.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
Auvik Network Management excels in scalability and deployment, efficiently managing multiple sites with minor limitations in large networks.
No sentiment score available
Kaseya Traverse is scalable and widely used despite varied satisfaction levels, with scalability ratings ranging from two to nine.
 

Setup Cost

No sentiment score available
Sentiment score
7.2
Auvik Network Management offers value-driven pricing per network device, with flexibility and clear billing but increasing costs for more devices.
No sentiment score available
Kaseya Traverse offers generally affordable pricing per-agent, with cost influenced by features, and users report satisfaction with functionality.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
 

Stability Issues

No sentiment score available
Sentiment score
8.2
Auvik Network Management is highly reliable, with excellent stability, proactive notifications, and minimal downtime, earning users' trust.
Sentiment score
8.6
Kaseya Traverse's stability is debated, but many find it reliable and stable, especially after initial configuration and patches.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
Auvik offers real-time mapping, alerts, automated backups, and remote management, enhancing network efficiency and facilitating rapid troubleshooting.
Sentiment score
8.9
Kaseya Traverse excels with comprehensive monitoring, integration, user-friendly interface, robust support, and sustainability, making it a top choice.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
 

Categories and Ranking

Juniper Mist Premium Analytics
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Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Auvik Network Management (ANM)
Ranking in Network Monitoring Software
3rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
185
Ranking in other categories
IT Infrastructure Monitoring (3rd), Network Troubleshooting (3rd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
Kaseya Traverse
Ranking in Network Monitoring Software
68th
Average Rating
6.6
Reviews Sentiment
6.0
Number of Reviews
7
Ranking in other categories
Cloud Monitoring Software (38th)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of Auvik Network Management (ANM) is 1.1%, down from 1.2% compared to the previous year. The mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
Dominique Yeates - PeerSpot reviewer
A stable network monitoring tool requiring an easy initial setup phase
In terms of the integration and everything, our company would like Kaseya Traverse to integrate with our PSA system and merge or automate what we call false positives, making it more of a threshold than needing to raise an actual ticket to deal with real problems, which can cut off a lot of noise the system goes through. Our company is busy with the solution's integration part, and we wanted an update on the solution that can help us. The tool needs to have some AI capabilities, which it lacks currently. I don't have a technical wish list like technical managers since the product manager looks after the product. From a wish list perspective, our company just wants seamless integration to cut out the noise by merging false positives since the system has the capability.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
19%
Educational Organization
8%
Construction Company
8%
Comms Service Provider
8%
Computer Software Company
32%
Financial Services Firm
12%
Government
10%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is expensive, but given how much we use it and how many hours it is saving over the year, it is justified. Ther...
What needs improvement with Auvik?
There are a couple of items here and there that float around disconnected from the network map. That is annoying beca...
What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees as...
What needs improvement with Kaseya Traverse?
Reporting is a bit difficult. It’s very cumbersome to set up new reports.
 

Learn More

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Overview

 

Sample Customers

Information Not Available
Information Not Available
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Find out what your peers are saying about Auvik Network Management (ANM) vs. Kaseya Traverse and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.