We use Kaspersky EDR to protect laptops, desktops, and servers in service environments, like data centers. That's the primary use case.
General manager at DotCom, Lda.
It's constantly updated and can respond to any threat nearly in real-time
Pros and Cons
- "Kaspersky EDR is constantly updated and can respond to any threat nearly in real-time. They work hard to produce all the updates on time."
- "I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR."
What is our primary use case?
What is most valuable?
Kaspersky EDR is constantly updated and can respond to any threat nearly in real-time. They work hard to produce all the updates on time.
What needs improvement?
I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR.
For how long have I used the solution?
I've been using Kaspersky EDR for about 10 years.
Buyer's Guide
Kaspersky Endpoint Detection and Response Optimum
November 2024
Learn what your peers think about Kaspersky Endpoint Detection and Response Optimum. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?
Kaspersky EDR is highly stable.
What do I think about the scalability of the solution?
Kaspersky EDR can scale easily. They've improved a lot in the last few years. In the beginning, it was more difficult, but now it's no problem to scale the product. We have about 100 client companies with more than 500 users each.
How are customer service and support?
Kaspersky's support is quite good. They have a lot of years of experience doing this.
How was the initial setup?
Kaspersky's setup isn't complex, but it's not straightforward either. I would say it's in the middle. It takes specialized knowledge to implement Kaspersky, but it's not complicated. Full deployment takes about five business days, so it's about one workweek to set up all environments and be ready for a production environment. Two technicians are enough to deploy and manage the solution.
What about the implementation team?
We do everything with our in-house team. In some rare cases, we have contacted Kaspersky. In the 2020 implementation, I think we had only opened one ticket with Kaspersky.
What was our ROI?
My return is about 30 percent of the total volume of the business. If I'm selling something like $100,000, I can see a profit of $10,000.
What's my experience with pricing, setup cost, and licensing?
There's a standard annual license for the core Kaspersky EDR solution and an extra fee for modules. It depends on what the client wants to achieve.
What other advice do I have?
I rate Kaspersky EDR eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Junior Information Security Officer at a consultancy with 501-1,000 employees
Lacking scalability, problems updating, but met most our requirements
Pros and Cons
- "Kaspersky Endpoint Detection and Response Optimum have met our requirements."
- "We have had some issues updating Kaspersky Endpoint Detection and Response Optimum."
What is our primary use case?
We use Kaspersky Endpoint Detection and Response Optimum for protection.
What is most valuable?
Kaspersky Endpoint Detection and Response Optimum have met our requirements.
What needs improvement?
We have had some issues updating Kaspersky Endpoint Detection and Response Optimum.
For how long have I used the solution?
I have been using Kaspersky Endpoint Detection and Response Optimum for approximately one year.
What do I think about the scalability of the solution?
Our IT teams are using this solution in my organization, which is less than ten people.
Kaspersky Endpoint Detection and Response Optimum could improve on the scalability, it is module-based.
Which other solutions did I evaluate?
We have evaluated other solutions.
What other advice do I have?
We are switching solutions because we have had issues with updating it.
I rate Kaspersky Endpoint Detection and Response Optimum a three out of four.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Kaspersky Endpoint Detection and Response Optimum Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Kaspersky Endpoint Detection and Response Optimum Report and get advice and tips from experienced pros
sharing their opinions.
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