Kaspersky Endpoint Detection and Response Optimum Reviews

Kaspersky Endpoint Detection and Response Optimum provide real-time monitoring and detection for different operating systems. It is compatible with Linux, and Mac can use the server. It offers real-time monitoring for antivirus, ransomware, and other intrusion attacks.

It also has EDR capabilities. I was initially looking for a solution with EDR, and I discovered that Kaspersky offers EDR, possibly through its EDR Optimum feature. We might consider acquiring this license or exploring other options like CrowdStrike or Clearix.

We find it particularly useful for enhancing the security of our endpoints and gaining real-time visibility and context during incidents. 

Additionally, it offers features like system hardening, vulnerability management, patch management, and device control, which are not present in other solutions.

So, from our perspective, it ticks all the boxes. However, we are also considering other options like CrowdStrike or TrendPoint for extended detection and response capabilities.

For EDR, it should provide us with a comprehensive view. Currently, it gives us a process-oriented view, but we need a broader view like Crowdstrike. It needs to provide a complete picture, including IoT connections between devices, and it should be more intuitive.

Support can be considered another area for improvement. It could have faster response times.

I have been working on this solution for three years. I'm using version 11.8 of Kaspersky Endpoint Detection and Response Optimum.

It's fine. It's good, but not completely stable.

I would rate the stability an eight out of ten. 

For scalability, we would need to request the vendor to increase the license or purchase an upgraded license file. It's a straightforward process, I believe, but it's not something I have personally experienced.

The support team does respond to us, but it takes time. They are not instant; maybe on the second day they would be more helpful. 

There is no live support available. Overall it's fine, but I would give them an eight. But considering the response time, maybe it's more like an eight if we prioritize faster support.

Positive

I'm familiar with the product, so it's easy for me. Maybe a seven or eight. Although there is a lot of documentation, some areas could use improvement.

I use it more on a weekly basis, maybe twice a week. Since there are administrators responsible for daily administration and any antivirus solution, there are daily tasks for support and auditing purposes.

For the new servers, the deployment process involved installation, configuration, and testing. We followed an implementation policy and defined tasks and pilot testing for about one to two weeks to ensure everything was working properly before moving to production. So this is all the process. 

The price is good, not too high. I would rate it an eight, like in the middle.

I would rate the pricing model a five out of ten. 

We are evaluating our options to ensure we have the best solution for our needs. So we may acquire another license or explore different too

I think for others; it is important to depend on and read different use cases. This way, they can evaluate the different solutions and capabilities. 

It's stable, and Kaspersky has many years in the market. So there is trust, and they are reliable. 

Overall, I would say it's an eight. It is a good solution for us, but there is still room for improvement. 

We use it to direct detected computer malware, analyze and diagnose the problems. We can also link it with the antivirus for malware and virus detection.

I mostly like how they capture particular files and submit them to other files, and they have the solution console. And for example, we are using the one in for

an application, like, on the RansomFree, if there are any vulnerabilities in patches coming, in the future, they fix these.

For improvement, they should make the scanning process faster. The scanning and updating take more time.

I have been using Kaspersky Endpoint Detection for six months. 

I would rate the stability of this solution nine out of ten. The customers use Endpoint Detection and Response Optimum as it is very stable.

The scalability of this solution is great, but Defender is better.

However, once one of our systems got affected by malware, updating and saving our site through Kaspersky helped us.

The technical support team is good. We had to create a ticket now. Once we created a ticket, and then we need to send the full consolidated part or the infection computer or infection assistant. Then they will find a solution.

Positive

The initial setup was straightforward. Since we were already familiar with the configuration and sector, we didn’t find the product setup difficult. The solution was deployed within fifteen minutes.

The deployment was done by a vendor team from the client side.

Kaspersky gives a consolidated price with a good solution. If we choose something else, we need to add other options on our own.

Yes, we used McAfee but it isn't listing anymore, so we switched to Kaspersky.

I rate the overall solution a nine out of ten.

People need a basic anti-malware solution, so they use Kaspersky Endpoint Detection and Response Optimum.

The encryption feature that allows you complete control of your device is what I found most valuable in Kaspersky Endpoint Detection and Response Optimum.

The encryption feature in most antivirus or IDS solutions doesn't come with complete device control. Kaspersky Endpoint Detection and Response Optimum allows you to encrypt the device while protecting the endpoint. You can select the vendors, too.

I'm a person who wants everything to communicate or integrate into a single pane of glass. This is a challenge with Kaspersky Endpoint Detection and Response Optimum because there's no basic segmentation. I propose implementing a firewall to start basic segmentation, and I like to integrate everything with the firewall. For example, I like my endpoint solution to talk with my firewall directly to exchange threat feeds and possible malware information. 

There needs to be a unified conversation between all of my products, such as the base products, next-generation firewall, endpoint protection, my net, and the analyzers, which all need to be in a single spot to talk to each other. I need a product that manages all the different products I'm using.

I've been using Fortinet for a long time, and I mainly like it because I can manage FortiGate, FortiSwitch, and EMS in FortiManager in a single pane of glass. I can even automate and script. I can do anything. You can't do this in Cisco and Kaspersky, though I know Cisco is trying to change that reality now. Cisco is trying to do it the way Fortinet does it. I'm more of a Forcepoint and Fortinet guy.

What I want to be added to Kaspersky Endpoint Detection and Response Optimum is a single pane of glass management, where everything is integrated into a single pane of glass.

I also want Kaspersky to have a firewall product because it only has EDR and antivirus solutions currently.

Companies I've worked for used and stuck to Kaspersky Endpoint Detection and Response Optimum for a long time, particularly for five or six years. However, it's not my personal preference.

I once spoke with the Kaspersky Endpoint Detection and Response Optimum technical support team while trying to keep the solution in the large bank I used to work for in Angola. Still, the support, including the feedback, wasn't very good then, so I went with Fortinet EMS.

Overall, compared to Fortinet, which had terrible support, the Kaspersky support team is excellent, so I'm rating it as nine.

Positive

Here in Angola, we have a lot of vendors offering Kaspersky Endpoint Detection and Response Optimum, and the solution is easy to purchase. The most solid security products here fall under Kaspersky, so we went with Kaspersky Endpoint Detection and Response Optimum, even though we have no local Kaspersky support in Angola.

There's no difficulty in setting up Kaspersky Endpoint Detection and Response Optimum. It's an easy setup.

I didn't watch how the solution was set up in the enterprise I'm in currently, but deployment time usually depends on the company size. The previous company I was in had three thousand users, so it took at least five to six days to fully deploy Kaspersky Endpoint Detection and Response Optimum.

Total deployment time also depends on your network topology, but for one company, it took three to five days because of some offline stations. Still, the solution was straightforward to deploy, and I have no complaints.

Kaspersky Endpoint Detection and Response Optimum is more affordable than the endpoint security product of Fortinet. Whether it's worth the money depends on your security strategy.

Whether you should use Kaspersky Endpoint Detection and Response Optimum depends on your security strategy. Suppose I were to base my advice on my security strategy. In that case, I'd tell you not to use Kaspersky Endpoint Detection and Response Optimum because I don't want to manage a standalone product.

Suppose Kaspersky Endpoint Detection and Response Optimum detected a threat that your next-generation firewall missed or is unaware of. In that case, the two products can't correlate nor talk to each other to exchange and compare findings. The result would be that you won't be able to determine or decide whether that's a real threat or a false positive; in that case, I would drop the product. I want my security baseline to be products that can speak the same language and interact with each other, which I have on Fortinet.

Kaspersky Endpoint Detection and Response Optimum is a good product, so I'm rating it eight out of ten. My security strategy doesn't match its vision, but I find it a good solution. Kaspersky Endpoint Detection and Response Optimum has its issues, but I want to be fair, so overall, it's an eight out of ten for me.

My current company is a Kaspersky customer.

We use the solution to protect PCs both in offices and home environments.

The solution's most valuable features are the advanced detection and anti-theft features.

The application should be made a bit lighter so that it does not slow down the PC.

I have been using the solution for ten years.

I rate the solution’s stability an eight out of ten.

Around 30 users were using the solution in my previous organization.

We haven't had any issues with the solution installed on the PC. When I was trying to install the tool on a server machine, we contacted the technical support team, who responded to our email and supported us.

The solution’s initial setup is simple. The solution's deployment depends on how fast your internet and machine is.

The solution offers measurable benefits. Kaspersky is among the top five antivirus and internet security solutions. The tool is also well-priced. In terms of functionality, the solution will protect you from data loss, phishing, and many other troubles.

The solution could be made a bit cheaper.

Just one person was needed for the solution's deployment and maintenance. After you install and enter the license, the environment performs constant scans. You can set it to be scanned daily at a particular time.

I would recommend the solution to other users because it is a good antivirus that protects the PC, prevents data theft, and detects the latest viruses.

We have seen different kinds of attacks, and Kaspersky has integrated very well. Suppose you connect a new computer to the network, and that particular computer has viruses. The solution tells you that this machine has some threats.

Overall, I rate the solution a nine out of ten.

We use this solution to protect against cyber threats against our servers, web, and mobile devices. 

The solution is very user friendly, which we appreciate.

We have also been very pleased with how easy the implementation of this solution was.

We would like more data to be available from this solution, in order for it to be usable in strategic decision making.

We have been working with this solution for over four years.

This solution is very easy to setup and implement; installing the policies is rule-based, which makes it very straightforward.

I would rate this solution a nine out of ten.

The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.

There could be visibility for troubleshooting incidents. We are unable to find the root cause of the attack. They should provide more notifications for incidents and more clarification or information about malicious activity.

We have been using Kaspersky Endpoint Detection and Response Optimum for a year.

I rate the product's stability a six or seven out of ten. Sometimes, the agent suddenly disconnects.

We have 2500 Kaspersky Endpoint Detection and Response Optimum users in our organization. We would compare the solution with other products and then decide whether to increase the usage. I rate the product's scalability a seven out of ten.

The local support team could have essential expertise to resolve issues.

Neutral

I rate the initial setup process an eight out of ten. It is not time-consuming. However, we encounter issues during installation as it requires a reboot. We are unable to reboot the critical server in our environment. It requires two engineers to carry out the deployment of a huge infrastructure.

I rate Kaspersky Endpoint Detection and Response Optimum a seven out of ten.

The solution is easy to use.

I want the tool’s pricing to improve.

I have been using the solution for ten years. I use the tool’s latest version.

I would rate the tool’s stability a ten out of ten. The solution is stable.

The solution is scalable. We have around 100 users for the solution.

The solution’s setup is easy. The tool’s deployment took one week to complete.

We have seen ROI with the use of the tool.

The tool’s pricing is yearly. The solution’s pricing is expensive.

I would rate the tool a ten out of ten.

A lot of companies use Kaspersky for clients, not servers.

The product offers a very advanced dashboard. 

It can scale.

It's stable.

Support has been helpful. 

The initial setup is a bit difficult. It could be easier. 

We'd like to see the price drop a bit. 

I've been using the solution for about ten years. 

The product is very stable. I'd rate the reliability ten out of ten. There are no bugs or glitches and it doesn't crash or freeze. 

It's very good in terms of scalability. The solution expands well. 

We have around 1,000 people on the solution. We have plans to possibly increase usage in the future. 

I can call support, and they can come online and check things. 

I did not previously use a different solution. 

The initial setup is a bit complex and difficult. We'd like it to develop into something that is more straightforward. The deployment itself took us about two days. 

We needed one, sometimes two, people for deployment and maintenance tasks. They were a part of the software team. 

We implemented the solution with the assistance of the Kaspersky support team. 

We have seen an ROI. It is worth the cost. 

The solution is a little expensive. 

I'd recommend the solution to others. I'd rate it ten out of ten. I've very pleased with its capabilities.