Kaspersky Endpoint Detection and Response Optimum Reviews

We use it to direct detected computer malware, analyze and diagnose the problems. We can also link it with the antivirus for malware and virus detection.

I mostly like how they capture particular files and submit them to other files, and they have the solution console. And for example, we are using the one in for

an application, like, on the RansomFree, if there are any vulnerabilities in patches coming, in the future, they fix these.

For improvement, they should make the scanning process faster. The scanning and updating take more time.

I have been using Kaspersky Endpoint Detection for six months. 

I would rate the stability of this solution nine out of ten. The customers use Endpoint Detection and Response Optimum as it is very stable.

The scalability of this solution is great, but Defender is better.

However, once one of our systems got affected by malware, updating and saving our site through Kaspersky helped us.

The technical support team is good. We had to create a ticket now. Once we created a ticket, and then we need to send the full consolidated part or the infection computer or infection assistant. Then they will find a solution.

Positive

The initial setup was straightforward. Since we were already familiar with the configuration and sector, we didn’t find the product setup difficult. The solution was deployed within fifteen minutes.

The deployment was done by a vendor team from the client side.

Kaspersky gives a consolidated price with a good solution. If we choose something else, we need to add other options on our own.

Yes, we used McAfee but it isn't listing anymore, so we switched to Kaspersky.

I rate the overall solution a nine out of ten.

We use the solution to protect PCs both in offices and home environments.

The solution's most valuable features are the advanced detection and anti-theft features.

The application should be made a bit lighter so that it does not slow down the PC.

I have been using the solution for ten years.

I rate the solution’s stability an eight out of ten.

Around 30 users were using the solution in my previous organization.

We haven't had any issues with the solution installed on the PC. When I was trying to install the tool on a server machine, we contacted the technical support team, who responded to our email and supported us.

The solution’s initial setup is simple. The solution's deployment depends on how fast your internet and machine is.

The solution offers measurable benefits. Kaspersky is among the top five antivirus and internet security solutions. The tool is also well-priced. In terms of functionality, the solution will protect you from data loss, phishing, and many other troubles.

The solution could be made a bit cheaper.

Just one person was needed for the solution's deployment and maintenance. After you install and enter the license, the environment performs constant scans. You can set it to be scanned daily at a particular time.

I would recommend the solution to other users because it is a good antivirus that protects the PC, prevents data theft, and detects the latest viruses.

We have seen different kinds of attacks, and Kaspersky has integrated very well. Suppose you connect a new computer to the network, and that particular computer has viruses. The solution tells you that this machine has some threats.

Overall, I rate the solution a nine out of ten.

We use this solution to protect against cyber threats against our servers, web, and mobile devices. 

The solution is very user friendly, which we appreciate.

We have also been very pleased with how easy the implementation of this solution was.

We would like more data to be available from this solution, in order for it to be usable in strategic decision making.

We have been working with this solution for over four years.

This solution is very easy to setup and implement; installing the policies is rule-based, which makes it very straightforward.

I would rate this solution a nine out of ten.

The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.

There could be visibility for troubleshooting incidents. We are unable to find the root cause of the attack. They should provide more notifications for incidents and more clarification or information about malicious activity.

We have been using Kaspersky Endpoint Detection and Response Optimum for a year.

I rate the product's stability a six or seven out of ten. Sometimes, the agent suddenly disconnects.

We have 2500 Kaspersky Endpoint Detection and Response Optimum users in our organization. We would compare the solution with other products and then decide whether to increase the usage. I rate the product's scalability a seven out of ten.

The local support team could have essential expertise to resolve issues.

Neutral

I rate the initial setup process an eight out of ten. It is not time-consuming. However, we encounter issues during installation as it requires a reboot. We are unable to reboot the critical server in our environment. It requires two engineers to carry out the deployment of a huge infrastructure.

I rate Kaspersky Endpoint Detection and Response Optimum a seven out of ten.

We use Kaspersky EDR to protect laptops, desktops, and servers in service environments, like data centers. That's the primary use case.

Kaspersky EDR is constantly updated and can respond to any threat nearly in real-time. They work hard to produce all the updates on time. 

I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR.

I've been using Kaspersky EDR for about 10 years.

Kaspersky EDR is highly stable.

Kaspersky EDR can scale easily. They've improved a lot in the last few years. In the beginning, it was more difficult, but now it's no problem to scale the product. We have about 100 client companies with more than 500 users each. 

Kaspersky's support is quite good. They have a lot of years of experience doing this.

Kaspersky's setup isn't complex, but it's not straightforward either. I would say it's in the middle. It takes specialized knowledge to implement Kaspersky, but it's not complicated. Full deployment takes about five business days, so it's about one workweek to set up all environments and be ready for a production environment. Two technicians are enough to deploy and manage the solution. 

We do everything with our in-house team. In some rare cases, we have contacted Kaspersky. In the 2020 implementation, I think we had only opened one ticket with Kaspersky. 

My return is about 30 percent of the total volume of the business. If I'm selling something like $100,000, I can see a profit of $10,000.

There's a standard annual license for the core Kaspersky EDR solution and an extra fee for modules. It depends on what the client wants to achieve.

I rate Kaspersky EDR eight out of 10.

The solution is easy to use.

I want the tool’s pricing to improve.

I have been using the solution for ten years. I use the tool’s latest version.

I would rate the tool’s stability a ten out of ten. The solution is stable.

The solution is scalable. We have around 100 users for the solution.

The solution’s setup is easy. The tool’s deployment took one week to complete.

We have seen ROI with the use of the tool.

The tool’s pricing is yearly. The solution’s pricing is expensive.

I would rate the tool a ten out of ten.

A lot of companies use Kaspersky for clients, not servers.

The product offers a very advanced dashboard. 

It can scale.

It's stable.

Support has been helpful. 

The initial setup is a bit difficult. It could be easier. 

We'd like to see the price drop a bit. 

I've been using the solution for about ten years. 

The product is very stable. I'd rate the reliability ten out of ten. There are no bugs or glitches and it doesn't crash or freeze. 

It's very good in terms of scalability. The solution expands well. 

We have around 1,000 people on the solution. We have plans to possibly increase usage in the future. 

I can call support, and they can come online and check things. 

I did not previously use a different solution. 

The initial setup is a bit complex and difficult. We'd like it to develop into something that is more straightforward. The deployment itself took us about two days. 

We needed one, sometimes two, people for deployment and maintenance tasks. They were a part of the software team. 

We implemented the solution with the assistance of the Kaspersky support team. 

We have seen an ROI. It is worth the cost. 

The solution is a little expensive. 

I'd recommend the solution to others. I'd rate it ten out of ten. I've very pleased with its capabilities. 

We primarily use the solution for protection. It's a security measure. 

The performance is good. The solution works well. It offers decent security. 

I'd like to see the capability for making more comparisons between the groups. For example, we'd like to see how the solution stacks up against different products and vendors. I'd like more transparency on how it compares to others. 

Security features could be improved.

I've been using the solution for two years. 

The solution is stable, and the performance is good. 

I'm not sure about the scalability. I've never tried to scale it. 

I've never used technical support. I can't speak to how helpful they are. 

We install everything ourselves. We install it for clients and give it to them so that it is all set up and functioning and ready to go. 

I don't have any details related to the cost or license.

I'm just an end-user.

I'd recommend the solution to other users and companies.

I would rate the solution eight out of ten.