Keeper Reviews

What I like the most is the fact that I can just mark anything and it is automatically copied into the clipboard.

The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside.

For example, one day I wanted to connect a customer system via VPN. Everything was in a folder in Keeper, but it was shown on the folder of just one file. And when I selected it the content wasn't shown directly and I thought I couldn't find what I was looking for but it was inside this folder. It was selected but I didn't pick up on it and I thought it was just a file. We put it with the files inside.

I thought the information the customer sent to me was not enough to connect to the system without a problem. I asked for help from my colleague and he just clicked on it and everything was open and everything I was looking for was there.

I have been using Keeper for over a year. 

We are a small organization with around ten users. 

We previously used Git. The advantage of Keeper is that it is centralized in the cloud, but with Git everyone has to have a copy. And when you change something it is easy to forget to push it to the remote system.

With Keeper, we can work quickly because everything is centralized and the only problem is when someone has no experience and they delete something it is deleted.

The initial setup is just one click. You just have to go to your web browser and download Keeper download. It is really easy.

I would like to have the ability to export the content of Keeper so that you can have a backup copy so that when someone deletes something it would be possible to recover. Because when I change something in my view it is updated in every view.

I would rate it a nine out of ten. It is software and software always has the ability to improve. 

I personally add fields and save contact phone numbers or agency codes which I now can access wherever I am. I used to have to wait until I got to the office to get a password or some key information. It has saved me trips. We have 16 people and we are in 100% agreement regarding the value of this product.

We can access our sign-ins and passwords on up to five devices per user. This means I can access a given site and my login and password for that site from my home and office computers as well as my phone and iPad. We can share passwords and when one of us updates a password it changes for everyone. We can verify the security level and have the system randomly assign and store passwords. There is a high level of security protection.

I am very satisfied with the current features. They could possibly add a pre-designed contact feature that would work similar to a cell phone contact feature. The information that I need along with the web address and the passwords is often the phone and ext., account number, company codes, etc. There could also be a place to organize critical information like attorney, doctor, CPA, etc. I think this because I see a tremendous advantage to giving my password and sign in to a family member.

An interesting advantage I saw to this product is that if I were no longer here all those passwords are there in one place for my family to find as well as myself. Pre-designed fields would be helpful in organizing critical information. And I like that information in a vault. It would be handy if I had the other there too. All that said there are ways to creatively make this happen with the storage space and adding fields.

no

no

Customer Service:

very good

Technical Support:

I came across this personally and tested it. It was tremendous for us. We had notes, notebooks, and Outlook storing our passwords. Technical people had logins to different functions of our systems and they were the only ones who knew them. Some of us shared passwords for common sites and when we changed a password everyone had to notified sometimes by email (not good), and I would be at home and need a password that was at work or vice versa. We had HIPPA laws and were very concerned about knowing that in any given situation from cleaning people to customers present when we left our desks that this information was secure. I looked no further because this took care of all those issues for a reasonable price. Easy to have, and easy to use.

This was the first we used

not hard at all

There is tremendous benefit to knowing that only people who should be able to access passwords have access. Time savings is enormous because all of our passwords are with us wherever we are.

Yes, do it. The ability to randomly assign passwords that are difficult and to save them eliminates using a common password for all sites. It is great to be able to choose a length that is appropriate for the site you are on by simply sliding a bar to choose the length of the randomly assigned password that works.

I have a significant number of passwords and Keeper helps me manage them all for both work and personal accounts, for me and my whole family. I would be lost without it.

We use keeper to assist in managing our client details, as well as ensuring our business technology is stored securely.

The ability to autofill the login credentials has saved me a lot of time in my day to day computing. As I'm on the computer for 10+ hours every day, it's a life-saver.

I would love it if you didn't have to re-authenticate when you start up a new browser.

I have been using Keeper for three years, if not longer.

Keeper is a stable solution.

It's a scalable product.

I have no issues with technical support.

I didn't use a different solution prior to Keeper, apart from an Excel spreadsheet.

The initial setup is straightforward.

I did not require assistance from the vendor.

It has a positive ROI.

The pricing is available on the vendor's website.

I did not evaluate other options before implementing this one.

• Password Generator
• Ease of use
• Multi-platform
• 24/7 support
• Affordability

It provides a simple way to share new passwords for the various sites we work with; no need to write down passwords in a notebook for safekeeping!

I have not encountered any problems or areas that need improvement at this time.

I have used it for more than five years.

I have not encountered any deployment issues.

I have not encountered any stability issues.

I have not encountered any scalability issues.

Customer service is fantastic. They are very responsive to my needs. You get a response within minutes when there is a concern.

Technical support is also fantastic. They are very responsive to questions.

I have not used any other platform, but have talked to others who use other password managers, and I like the features of Keeper more.

It is very simple to use and set up each password.

An in-house team implemented it.

Keeper pays for itself. It's invaluable to our company.

It's affordable and offers various plans to meet individual needs.

I looked at LastPass.

I use Keeper every day, all day long for personal and business use to store and remember more than 100 passwords for the various websites I work on and manage. My co-workers and I share passwords and keep each other updated on password changes using Keeper. I can seamlessly move from my computer to my phone when on-the-go as well using my Keeper Android App. Generating passwords is simple. You just click the icon to create. I have control over how long Keeper keeps me logged into the computer I am using as well, that way I can change it if I am using a computer that is not my own. I also love that I am able to save additional fields like security questions and notes. Remembering just one password is a must for me!

If you have to constantly update passwords for work, or whatever, this is a great way to keep up with what your current password is. Also, it is a great way to create a long, complex password.

• Creates random, complex passwords.
• Can create folders for specific types of information (i.e., work, personal, and school).
• Can connect multiple devices to one single login.

If you purchase the premium, then after the subscription expires, you cannot edit your passwords any longer, even if you could before you purchased the paid subscription.

None.

None.

Customer Service:

Have not had to use it.

Technical Support:

Have not had to use it.

Never used any other solution.

Initial setup is extremely easy.

Implemented myself.

Not applicable.

Just buy the yearly subscription.

None.

For us the two most important features are two-factor authentication and the ability to securely share document passwords (like Excel or Word) amongst specific team members. In the past, we had people writing these passwords down and storing them in an insecure manner. 

Keeper makes it much easier for our employees to keep separate strong passwords for every application and website login. Easy usually equates to compliance. As an example, I have 148 unique strong passwords to applications and websites. There's absolutely no way I would be able to do that without Keeper.

At this point they have completed my list of enhancement requests and I don't have any requests for future versions. Password Policy Compliance is the single biggest area of improvement since we introduced Keeper Enterprise to our employees.

The biggest request we had was regarding the ability to see each user and how many of their passwords complied with Strong, Medium, and Weak standards. They also added some additional info that I find very useful. Here's what it looks like:

We've had no issues with deployment.

It's been a stable solution for us.

We've been able to scale as needed.

I haven't had a need to contact customer support. 

A number of us had already been using the personal version, so moving to Enterprise was a no brainer.

As far as implementing the product -- it was extremely easy and we did it over the course of a week. 

It was done in-house.

We use this solution to organize and manage information. It is our central repository. It removes individual knowledge bases. It doesn't remove them, but it keeps them in a better place. 

The possibility of assigning information to different groups and individuals has been the most valuable. 

The technical support for this solution could be faster support and improved if they had a better understanding of my questions.

We have been using this solution for three years. 

This is a stable solution.

This is a scalable solution. We have plans to increase its usage within our organization. 

The technical support for this solution could be faster support and improved if they had a better understanding of my questions. I would rate them a two out of five. 

Neutral

The initial setup is straightforward. The deployment took one week. 

I recommend this solution. I would rate it an eight out of ten. 

I love the ease with which I can have hundreds of unique, complex passwords which sync between my phone, tablet, and laptop. I have only one password to remember, which is the one to get me into Keeper. Everything else provides top-notch security for my personal and professional work.

Having the unique passwords has provided an additional level of cyber security for my home, business, and, personal life. It is efficient and private. This is a vast improvement over my old process of writing them down in a little notebook and repeating too many of the passwords!

I don't have recommendations for improvements. It works for me.

No deployment issues at all. It is intuitive and simple to set up. I spent about three hours one afternoon typing in or recreating my established passwords. I have since added hundreds more.

Keeper doesn't crash and hasn't failed in several years of my using it.

No scalability issues at all.

I have not needed to use customer service. The product just works.

I have had no need to contact technical support.

Keeper is the only password security platform I have used and I have no incentive to try another.

The initial setup was straightforward. It took about three hours to put in the passwords I had. In several cases, I changed them to better passwords. It was a great use of three hours!

Pricing is perfectly manageable, even when I added the family plan. It is well worth the cost, compared to ID theft or other cyber invasions!