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PeerSpot user
Spiritual Director (Graduate Certificate) at a religious institution
Vendor
I can have unique, complex passwords which sync between my phone, tablet, and laptop.
Pros and Cons
  • "i have only one password to remember, which is the one to get me into Keeper."

    What is most valuable?

    I love the ease with which I can have hundreds of unique, complex passwords which sync between my phone, tablet, and laptop. I have only one password to remember, which is the one to get me into Keeper. Everything else provides top-notch security for my personal and professional work.

    How has it helped my organization?

    Having the unique passwords has provided an additional level of cyber security for my home, business, and, personal life. It is efficient and private. This is a vast improvement over my old process of writing them down in a little notebook and repeating too many of the passwords!

    What needs improvement?

    I don't have recommendations for improvements. It works for me.

    What was my experience with deployment of the solution?

    No deployment issues at all. It is intuitive and simple to set up. I spent about three hours one afternoon typing in or recreating my established passwords. I have since added hundreds more.

    Buyer's Guide
    Enterprise Password Managers
    March 2025
    Find out what your peers are saying about Keeper Security, Inc., LastPass, Dashlane and others in Enterprise Password Managers. Updated: March 2025.
    842,690 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    Keeper doesn't crash and hasn't failed in several years of my using it.

    What do I think about the scalability of the solution?

    No scalability issues at all.

    How are customer service and support?

    Customer Service:

    I have not needed to use customer service. The product just works.

    Technical Support:

    I have had no need to contact technical support.

    Which solution did I use previously and why did I switch?

    Keeper is the only password security platform I have used and I have no incentive to try another.

    How was the initial setup?

    The initial setup was straightforward. It took about three hours to put in the passwords I had. In several cases, I changed them to better passwords. It was a great use of three hours!

    What's my experience with pricing, setup cost, and licensing?

    Pricing is perfectly manageable, even when I added the family plan. It is well worth the cost, compared to ID theft or other cyber invasions!

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Adminsitrative Team Support, North America Operations Team at a non-tech company with 10,001+ employees
    Real User
    For Android, you have fingerprint sign-on.

    What is most valuable?

    Many great features, but these are my fave: Amazing Chrome plug-in; phone and desktop access; roll the dice to create encrypted password; for Android, you have fingerprint sign-on; ability to attach files to any entry; family sharing.

    How has it helped my organization?

    I do a lot of account access to many different systems both at work and in my personal life. Keeper makes my sign-on a simple process. No more writing down passwords in unsafe habits.

    What needs improvement?

    Keeper works like a champ as a password manager. Other than that, I cannot provide feedback on improvements.

    For how long have I used the solution?

    I've used Keeper for two years now.

    What was my experience with deployment of the solution?

    No issues on deployment.

    What do I think about the stability of the solution?

    No stability issues.

    What do I think about the scalability of the solution?

    No scalability issues.

    How are customer service and technical support?

    Customer Service:

    Customer service is great. I had an issue with membership and they cleared it up immediately.

    Technical Support:

    Technical support is excellent.

    Which solution did I use previously and why did I switch?

    I used Dashlane.

    How was the initial setup?

    It was an easy setup. It did take a long time to add all my information. Once that was complete, my life got easier.

    What's my experience with pricing, setup cost, and licensing?

    I think this is well priced.

    Which other solutions did I evaluate?

    Before choosing this product, we also evaluated Dashlane. I found Keeper more user-friendly.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Enterprise Password Managers
    March 2025
    Find out what your peers are saying about Keeper Security, Inc., LastPass, Dashlane and others in Enterprise Password Managers. Updated: March 2025.
    842,690 professionals have used our research since 2012.
    PeerSpot user
    Senior Technology Architect at Sprint
    Vendor
    Auto login across platforms allows for no copying and pasting
    Pros and Cons
    • "Auto login across platforms allows for no copying and pasting."
    • "The technical support has no experience."
    • "Its aesthetic needs improvement."

    What is most valuable?

    Auto login across platforms allows for no copying and pasting.

    What needs improvement?

    Its aesthetic needs improvement. 

    What do I think about the stability of the solution?

    No stability issues.

    What do I think about the scalability of the solution?

    No scalability issues.

    How are customer service and technical support?

    The technical support has no experience.

    Which solution did I use previously and why did I switch?

    No

    How was the initial setup?

    It is mostly straightforward. Keyboard integration for auto login is complex on Android, but that is an OS issue.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Senior Business Development Representative at a insurance company with 1,001-5,000 employees
    Vendor
    ​Strong password creator and easy to use interface.

    What is most valuable?

    • Strong password creator
    • Two factor authentication
      Cross platform functionality
    • Easy to use interface

    How has it helped my organization?

    We are more organized and know that our data is protected.

    What needs improvement?

    Export functionality.

    For how long have I used the solution?

    4+ years

    What was my experience with deployment of the solution?

    None.

    What do I think about the stability of the solution?

    None.

    What do I think about the scalability of the solution?

    None.

    How are customer service and technical support?

    Responsive.

    Which solution did I use previously and why did I switch?

    Local password management.

    How was the initial setup?

    Straightforward.

    What about the implementation team?

    I handled it.

    What was our ROI?

    Priceless.

    Which other solutions did I evaluate?

    1password, Dashlane, LastPass.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user326337 - PeerSpot reviewer
    it_user326337Customer Success Manager at PeerSpot
    Real User

    Can you share what impacted your decision process to choose this solution over the alternatives that you considered?

    it_user822570 - PeerSpot reviewer
    Manager at a tech services company with 5,001-10,000 employees
    User
    It syncs with all devices and supports all platforms
    Pros and Cons
    • "It syncs with all devices and supports all platforms."
    • "The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind."
    • "API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
    • "It would be nice to see this great tool integrate with other tools out there."

    What is our primary use case?

    It is for personal and business tools that I use on my mobile device. It is working great with web and app components working on browser extensions, which makes my life much easier.

    How has it helped my organization?

    We need to change our password constantly and maintain it. This is an impossible task to do without a password management app. 

    What is most valuable?

    It syncs with all devices and supports all platforms.

    What needs improvement?

    • API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage. 
    • It would be nice to see this great tool integrate with other tools out there.  

    For how long have I used the solution?

    One to three years.

    How is customer service and technical support?

    The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user817596 - PeerSpot reviewer
    M Developer at a tech services company with 51-200 employees
    User
    Stronger passwords are being used across the board in our organization
    Pros and Cons
    • "It saves us from duplicating passwords for different accounts."
    • "Stronger passwords are being used across the board in our organization."
    • "Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault."

    What is our primary use case?

    This product keeps me from duplicating passwords and helps me to use stronger passwords.  I also love the functionality of KeeperFill.

    How has it helped my organization?

    • Stronger passwords are being used across the board in our organization. 
    • It saves us from duplicating passwords for different accounts.

    What is most valuable?

    Cloud storage (access from anywhere) and KeeperFill are very handy. Plus, it saves me a lot of typing.

    What needs improvement?

    Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Air lab tech at a manufacturing company with 51-200 employees
    Real User
    I can access my passwords from any Internet connected device
    Pros and Cons
    • "I like Keeper's mobility and its accessibility."
    • "I can access my passwords from any Internet connected device."
    • "Maybe a sort of category organizer to help with organizing passwords for different things, such as banking, medical, shopping, and school."

    What is our primary use case?

    I use Keeper for my wife and my personal password storage. We can both access each other's passwords without needing to contact the other person.

    How has it helped my organization?

    I can manage any accounts or bills my wife may have. Since we share an account, I do not need to contact her for her passwords and vice versa.

    What is most valuable?

    I like Keeper's mobility and its accessibility. No matter where I am, or if I have my phone on me or not, I can access my passwords from any Internet connected device.

    What needs improvement?

    Maybe a sort of category organizer to help with organizing passwords for different things, such as banking, medical, shopping, and school.

    For how long have I used the solution?

    Three to five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Real Estate Agent at a real estate/law firm
    Real User
    It is nice to be able to use my Touch ID and have access to all my passwords in one place
    Pros and Cons
    • "It keeps my passwords organized and safe."
    • "It is nice to be able to use my Touch ID and have access to all my passwords in one place."
    • "I would like to see a way to store files and photos in the next update​. If it already does this, I have yet to explore it."

    What is our primary use case?

    I love Keeper! It keeps my passwords organized and safe. It is nice to be able to use my Touch ID and have access to all my passwords in one place.

    How has it helped my organization?

    My organization does not use Keeper. I have recommended Keeper to several of my coworkers, however, for their personal use.

    What is most valuable?

    I love how Keeper keeps my passwords so I am organized. I would be lost without it. I have cognitive issues and Keeper is a real lifesaver time and time again.

    What needs improvement?

    I would like to see a way to store files and photos in the next update. If it already does this, I have yet to explore it.

    For how long have I used the solution?

    More than five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Enterprise Password Managers Report and find out what your peers are saying about Keeper Security, Inc., LastPass, Dashlane, and more!
    Updated: March 2025
    Buyer's Guide
    Download our free Enterprise Password Managers Report and find out what your peers are saying about Keeper Security, Inc., LastPass, Dashlane, and more!