I love Keeper! It keeps my passwords organized and safe. It is nice to be able to use my Touch ID and have access to all my passwords in one place.
Real Estate Agent at a real estate/law firm
It is nice to be able to use my Touch ID and have access to all my passwords in one place
Pros and Cons
- "It keeps my passwords organized and safe."
- "It is nice to be able to use my Touch ID and have access to all my passwords in one place."
- "I would like to see a way to store files and photos in the next update. If it already does this, I have yet to explore it."
What is our primary use case?
How has it helped my organization?
My organization does not use Keeper. I have recommended Keeper to several of my coworkers, however, for their personal use.
What is most valuable?
I love how Keeper keeps my passwords so I am organized. I would be lost without it. I have cognitive issues and Keeper is a real lifesaver time and time again.
What needs improvement?
I would like to see a way to store files and photos in the next update. If it already does this, I have yet to explore it.
Buyer's Guide
Enterprise Password Managers
October 2024
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816,406 professionals have used our research since 2012.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CT Technologist at a healthcare company
It keeps passwords and logins organized and secure.
What is most valuable?
It is very easy to use.
How has it helped my organization?
Keeper helped me stay organized by not having to write down passwords and/or logins every time I created a new login or password. I do not have to write the information in a book or binder that could be easily viewed by anyone else, friend or foe. I don't have to keep up with a physical copy of passwords and logins which is highly more secure for me and my family. All my logins are now stored in the cloud in alphabetical order of the site or category that I listed it under which is a HUGE time saver for me. I don't have to look through several physical pages as I once did when the information was kept in a binder. Also, since Keeper backs up my information automatically, I know the information is securely stored away safely and only I or people I authorize with the passcode has access to all this valuable information. It is a life saver for me.
What needs improvement?
Lower the price.
What was my experience with deployment of the solution?
No deployment issues.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and technical support?
Customer Service:
I have never had to contact customer service.
Technical Support:I have never had to contact technical support.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Enterprise Password Managers
October 2024
Find out what your peers are saying about Keeper Security, Inc., LastPass, Dashlane and others in Enterprise Password Managers. Updated: October 2024.
816,406 professionals have used our research since 2012.
IT Consultant at a healthcare company
Password sharing with team members.
What is most valuable?
Password sharing with team members.
How has it helped my organization?
- No longer chasing passwords for one of the one thousand things I need them for.
- Centralized storage.
What needs improvement?
Being able to import from other password managers directly.
For how long have I used the solution?
3 Years.
What was my experience with deployment of the solution?
Nope, very simple.
What do I think about the stability of the solution?
Nope.
What do I think about the scalability of the solution?
Nope.
How are customer service and technical support?
Customer Service:
Excellent, had an issue early on with access permissions and they fixed it quick like champs.
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
Previously it was just Excel, very painful.
How was the initial setup?
Easy to set up in less than 10 minutes.
What about the implementation team?
In house team.
What was our ROI?
Instantly.
What's my experience with pricing, setup cost, and licensing?
Pricing is reasonable, worth forking money out for.
Which other solutions did I evaluate?
KeePass.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Ingeniero de Sistemas at a tech vendor
It has a double authentication factor increasing the security level
Pros and Cons
- "It is very easy to use, intuitive, and cost effective."
- "It has a secure password generator that incorporates random creation tools and good security practices, which allows for an easy, quick, organized update and sharing with a work team."
- "It has a double authentication factor increasing the security level."
- "The installation and its use are very simple."
- "Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
What is our primary use case?
Keeper is a coil for securely storing passwords and access credential information. It is very easy to use, intuitive, and cost effective.
How has it helped my organization?
Keeper allows you to manage credentials in an organized way. It has a secure password generator that incorporates random creation tools and good security practices, which allows for an easy, quick, organized update and sharing with a work team.
What is most valuable?
Security: This is an important feature, since it has a double authentication factor increasing the security level.
What needs improvement?
Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities.
For how long have I used the solution?
Three to five years.
Which solution did I use previously and why did I switch?
No, I used it and stayed with Keeper.
How was the initial setup?
The installation and its use are very simple.
What's my experience with pricing, setup cost, and licensing?
Its cost is relative to the value of the information stored in Keeper.
Which other solutions did I evaluate?
No.
What other advice do I have?
In my opinion, it is a good service.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A multi-platform tool which generates numerous passwords and has well-prepared extensions for all the major web browsers
Pros and Cons
- "Available for Windows platforms and also Mac OS and Linux systems."
- "The user experience and the mobile app could be improved."
How has it helped my organization?
The solution makes my work faster and a lot safer.
What is most valuable?
Valuable features for us include:
- Available for Windows platforms and also Mac OS and Linux systems.
- Well-prepared extensions for all major web browsers, such as Firefox, Chrome, Opera, etc.
- Grouping of passwords into folders with one account for work use and another one for home use.
- Generates new passwords for you.
What needs improvement?
The user experience and the mobile app could be improved.
What do I think about the stability of the solution?
We did not encounter any issues with stability.
What do I think about the scalability of the solution?
We did not encounter any issues with scalability. I have saved more than 200 passwords.
How are customer service and technical support?
Customer Service:
I have never used the customer service.
Technical Support:
I have never used the technical support.
Which solution did I use previously and why did I switch?
We were using KeePass, but we changed because of a lack of web browser extensions.
How was the initial setup?
The setup was easy.
What was our ROI?
It is hard to tell with regard to ROI. It's all about time needed to find and fill passwords all day long. I think that amounts to about 30 minutes a week in saved time.
What's my experience with pricing, setup cost, and licensing?
Choose the family option. It is the best option for the price.
Which other solutions did I evaluate?
I did not evaluate any alternative solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Software Developer / Team Leader at a tech services company with 11-50 employees
Only one single password should be remembered. Works on all my devices.
Pros and Cons
- "Possibility to login using the fingerprint sensor on Android/iPhone."
- "Rearranging folders via drag/drop functionality would be very helpful."
How has it helped my organization?
I use Keeper as my work and personal passwords storage. It's my personal decision and I also recommended it to my colleagues. It is very handy to operate with passwords that need to be changed regularly because of the embedded password generator. It's very easy to use and perfect for work and personal needs.
What is most valuable?
Only one single password should be remembered. Works on all my devices: Windows, Android, iOS and has integration with web browsers. Easy to use interface (folders, attachments), possibility to generate password with different levels of security (numbers, symbols, length).
Possibility to login using the fingerprint sensor on Android/iPhone.
What needs improvement?
Rearranging folders via drag/drop functionality would be very helpful.
What do I think about the stability of the solution?
Nope, works fine.
What do I think about the scalability of the solution?
Nope, very easily supports a lot of records and helpful for family sharing.
How are customer service and technical support?
Customer Service:
Very reliable and friendly.
Technical Support:
Did not have a chance to communicate with, solution works pretty stable for me.
Which solution did I use previously and why did I switch?
Tried several others, but missed synchronization between different devices and integrations with browsers.
How was the initial setup?
Everything is pretty clear and easy to install.
What about the implementation team?
Directly from Keeper Security.
What was our ROI?
Instantly
What's my experience with pricing, setup cost, and licensing?
Pricing might be a little less, but with promo codes and family plan - best offer
Which other solutions did I evaluate?
Several, do not remember names
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a tech company with 51-200 employees
The Chrome extension and app are valuable.
Pros and Cons
- "Chrome extension and app."
- "Search functions are sometimes weird."
How has it helped my organization?
Much more efficiently because less time is spent remembering/resetting passwords
What is most valuable?
Chrome extension and app.
What needs improvement?
Search functions are sometimes weird.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
Customer Service:
I have not experienced customer service yet.
Technical Support:
I have not experienced technical support yet.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
Initial setup was straightforward: create account, and the rest was extremely user-friendly.
What about the implementation team?
An in-house team implemented it.
What was our ROI?
We use the free version, so ROI is very high.
What's my experience with pricing, setup cost, and licensing?
Free works unless the paid is absolutely necessary.
Which other solutions did I evaluate?
Before choosing this product, we did not evaluate other options.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operations Associate at a tech services company with 10,001+ employees
Helps to strengthen account protection by having different passwords for each account
Pros and Cons
- "Password sharing and SSO. These features almost become a necessity to make sure that company data is safe and reduce the possibility of data breach."
- "Needs to improve KeeperFill on iOS."
What is our primary use case?
To share passwords with peers and team. Keeper makes it easier to share passwords and reduce time needed on a project due to ineffective communication.
How has it helped my organization?
Keeper can help to strengthen account protection by having different passwords for each account. This practices ultimately leads to better password management, unlike traditional methods (keep a notepad of passwords or send it by email).
What is most valuable?
Password sharing and SSO. These features almost become a necessity to make sure that company data is safe and reduce the possibility of data breach.
What needs improvement?
1. Customer service
2. UI/UX
3. KeeperFill on iOS
4. More exporting choice (e.g., PDF with password, etc.)
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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