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CyberArk Identity vs Keeper comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Enterprise Password Managers
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
19
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (13th), Authorization Software (4th), User Entity Behavior Analytics (UEBA) (9th), Access Management (9th), Active Directory Management (11th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Keeper
Ranking in Enterprise Password Managers
13th
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RiyasAbdulkhader - PeerSpot reviewer
Offers Multi-factor authentication (MFA) and supports single sign-on (SSO) across multiple applications but dependency on Identity Connectors for seamless federation can be cumbersome
CyberArk Identity could improve by allowing federation directly or seamlessly, without the need for an Identity Connector. Instead of building separate Azure Connectors, if they could just federate, that would be nice. However, for this kind of feature to work, the customer's environment would need specific configurations. Basically, they could improve the federation capabilities to handle multiple domains separately, instead of just one. Right now, if you're working with one domain, it's okay. But for multiple domains, it becomes a bit complicated. In the on-premises version, you can curate more than one domain seamlessly. However, the SaaS version of CyberArk Identity requires more configuration. Moreover, CyberArk Identity is relatively new. They haven't been in the market for more than two or three years. They're still under development and not yet a fully-fledged product. They're constantly adding features, but they haven't yet achieved complete account management capabilities for all types of accounts, which is likely due to their competition. So, while they are actively promoting it, not many customers are using CyberArk Identity yet.
Parwiz ElmJo - PeerSpot reviewer
It's an inexpensive, scalable solution that has improved our security
We use Keeper to store passwords We previously kept our passwords in an Excel file. Using Keeper makes us more secure.  Keeper has strong security features.  The password rotation feature could be improved. I have used Keeper for three years. I rate Keeper eight out of 10 for stability.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The setup, via cloud, is simple."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."
"CyberArk Identity is a mature product."
"I found the solution to be stable."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"It has a secure password generator that incorporates random creation tools and good security practices, which allows for an easy, quick, organized update and sharing with a work team."
"i have only one password to remember, which is the one to get me into Keeper."
"It is nice to be able to use my Touch ID and have access to all my passwords in one place."
"It is very easy to use, intuitive, and cost effective."
"What I like the most is the fact that I can just mark anything and it is automatically copied into the clipboard."
"A useful solution for storing encryption keys, programming and developing a SaaS platform."
"Can create folders for specific types of information (i.e., work, personal, and school)."
"It is very easy to install and setup."
 

Cons

"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"We would like to see an improvement in the ability to manage mobile devices."
"The OpenID features could improve in CyberArk Identity."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage."
"Rearranging folders via drag/drop functionality would be very helpful."
"Ability to set up password profiles that can predefine custom fields and password complexity."
"Search functions are sometimes weird."
"The user experience and the mobile app could be improved."
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"The technical support has no experience."
"Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault."
 

Pricing and Cost Advice

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"CyberArk Identity is an expensive solution."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"There is an initial license and then there is a subscription needed."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"The pricing of CyberArk Identity is competitive."
"Its cost is relative to the value of the information stored in Keeper."
"It's definitely worth it and affordable. Their sales team can definitely help scale your needs on licensing and provide pricing options."
"Pricing might be a little less, but with promo codes and family plan - best offer"
"Its price is reasonable."
"Free works unless the paid is absolutely necessary."
"Just buy the yearly subscription."
"We chose their optional annual subscription; I believe we paid monthly — I thought it was a good deal."
"ROI is hard to know, but it has to be several times the expense of the product."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
7%
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap.
What needs improvement with CyberArk Identity?
At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster.
What do you like most about Keeper?
I like the tool's keyword editor and SSO.
What needs improvement with Keeper?
Keeper does not provide password management for mobile apps.
 

Also Known As

Idaptive
Keeper Security
 

Learn More

Video not available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Find out what your peers are saying about CyberArk Identity vs. Keeper and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.