Because of Kore.ai, it was much easier than creating something manually, and when that platform has this much capability, it provides far more value than manual development.
Software Engineer at a consultancy with 10,001+ employees
May 4, 2026
The best feature of Kore.ai is that it is a cost-saving tool because when we use IVR, we have to assign agents at the backend, but using Kore.ai, we can automate all of those functions.
Senior Solutions Consultant at a tech services company with 501-1,000 employees
Apr 14, 2026
The positive impacts we have seen include expected reductions in average handle time, which is typically around 40 to 50 percent for any BFSI industry use case.
Kore.ai has positively impacted my organization by helping us build intelligent chatbots and incorporating voice agents, enabling various clients to adopt these solutions, which have been revolutionary for their businesses.
Senior Software Engineer at a tech services company with 10,001+ employees
Apr 16, 2026
Kore.ai offers multiple support and services, including API integration, webhook integration, and multiple channels, making it easy to design your own layout, integrate with multiple channels and webhooks, deploy quickly, and track any errors that occur, so it is a good way to start and easy to learn.
Conversational AI D eveloper at a tech vendor with 10,001+ employees
Apr 29, 2026
Kore.ai has positively impacted my organization by being a big money saver because before having our chatbot, the use case was that every time some of our customers needed help, they used to call a number.
Kore.ai has positively impacted my organization because we are implementors, and I would say that approximately 80% of our income comes from developed projects with Kore.ai.
Principal Solution Architect In Ai Space at a manufacturing company with 10,001+ employees
May 3, 2026
Kore.ai has positively impacted our organization by reducing error rates from around fifteen to twenty percent to just two to three percent after implementation.
Kore.ai has positively impacted my organization, as it saved a lot of time in implementation and the proof of concept was very fast to implement and easy to develop.
Conversational AI D eveloper at a tech vendor with 10,001+ employees
Apr 29, 2026
Customer support is okay, I guess. We get what we want from them whenever there is an issue or something, but sometimes when we had issues, it was delayed a lot.
