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Founder & Chief Technology Officer at Lavelle Networks
Real User
Responsive technical support, scales easily, and is the most economical of the main cloud providers
Pros and Cons
  • "Azure is a good networking solution from a WAN perspective."
  • "I would like to see all of the cloud providers be more compatible with each other."

What is our primary use case?

We are an SD-WAN vendor and we deal with a lot of networks. Microsoft Azure is one that I use regularly.

It's application migration. We run a network as a service from Azure. People are migrating to Azure, either it's MS SQL, SAP on Azure deployments or just running on Azure that we connect. 

The primary use case is to provide the SD-WAN to connect their remote offices and users to Azure and the data center.

How has it helped my organization?

Azure is pretty good and in fact, we have about 100 customers who are using Azure on our technology. These are some of the largest manufacturing companies in this region.

What is most valuable?

Azure is a good networking solution from a WAN perspective.

Features and functionality from a scale perspective, at least in the top three, are very compatible. These are AWS, Azure, and Google Cloud.

What needs improvement?

I would like to see all of the cloud providers be more compatible with each other. All of the big organizations, such as large manufacturing and banking and financials, use Azure, while other places will use Google Cloud to AWS. Compatability between these is important.

Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

For how long have I used the solution?

I have been associated with Microsoft Azure for the last three and a half years.

What do I think about the scalability of the solution?

Azure scales like any other cloud.

How are customer service and support?

As a partner, the technical support is pretty responsive.

Which solution did I use previously and why did I switch?

We also use Digital Ocean, Google Cloud, AWS, and we are set up with multi-cloud.

I think Azure and AWS are similar in terms of pricing. Google Cloud is cheaper compared to either of these two. Google Cloud on the same sales chart. It is 30% to 40% cheaper than AWS or Azure. The Azure additional option is even cheaper than Google Cloud.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

Pricing is comparable but from a cost perspective, this solution is the cheapest.

What other advice do I have?

We use both Private Cloud and Public Cloud. For Banks it's generally through Private Cloud, otherwise, it's on a Public Cloud, as we deliver services as well on Azure.

This is a product that I can recommend to others.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user657774 - PeerSpot reviewer
Server and StorageIO Group (Storage IO): Independent IT Advisor, Author, Blogger and Consultant with 1-10 employees
Vendor
This product has facilitated development, testing, and deployment.

What is most valuable?

  • Virtual machines, both Windows and Linux based
  • Blob storage
  • Azure file storage
  • SQL server

How has it helped my organization?

This product has facilitated development, testing, rapid deployment, spot resource needs, with a remote off-site that compliments on-premises for the hybrid cloud.

What needs improvement?

The user interface is great if you like tablet, a.k.a., Windows type functionally. The PowerShell is robust. However, there is not much in between, although you can do a lot of customizing views, dashboards, and other things.

I like the extensiveness of the new VS classic interface. At times, I still find the AWS dashboards simpler and more streamlined. Nevertheless, Azure is more elegant.

For how long have I used the solution?

I have used the product for several years.

What do I think about the stability of the solution?

I had no stability issues.

What do I think about the scalability of the solution?

There were no issues, as long as your credit card can also scale.

How are customer service and technical support?

I don't know about technical support, as I have not had to deal with them. But the various communities, forums, and resources are outstanding.

Which solution did I use previously and why did I switch?

We have deployed, and continue to use:

  • AWS EC2
  • EBS
  • S3 Glacier
  • Route 53
  • Lightsail
  • Google
  • Bluehost DPS
  • An onsite mix of Microsoft Hyper-V and VMware

We are doing hybrid to address different needs.

How was the initial setup?

Having used AWS, VMware, as well as Windows, there was a little bit of a learning curve, just as there was for others.

However, navigating the UI, shells, and figuring out what was where, without spending weeks in seminars, training, and watching videos, was actually pretty intuitive.

If you are not used to working with AWS or others, or if you have some tools, Azure is actually pretty extensible and getting easier to working from Windows and vice versa.

What's my experience with pricing, setup cost, and licensing?

Do your homework, understand the type and sizes of resources, see if there are any extra fees, and find out what tools are needed.

Check what level of performance, availability, capacity and economic (PACE) budget, as well as the services that are needed.

Watch your costs and look for value versus the lowest cost.

Which other solutions did I evaluate?

We looked at AWS, Rackspace, Google, Microsoft, Bluehost, and VMware.

What other advice do I have?

Don't be scared, be prepared; do your homework.

Look beyond lower cost and instead focus on value, enablement, ease of use, compatibility, resiliency, ability to scale with the stability of performance, capacity, and availability.

Look at the extensiveness of services versus a simple check box.

You also need to identify any concerns about the cloud, categorize them, and then discuss with others how to address them, or seek a workaround.

If you cannot find somebody to chat with, drop me a note.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
it_user281949 - PeerSpot reviewer
Software Developer at a tech services company with 51-200 employees
Consultant
There are limits to resources you can use in Azure, but it enables us to offload demand from our data center when additional hosting capacity is required without notice.

What is most valuable?

  • Resource manager
  • API
  • Cloud storage
  • Virtual machine hosting

How has it helped my organization?

Our company plans to use Azure for training and for internal use. We use ADFS and the cloud storage mostly. We are also moving to host labs in Azure to offload demand from our datacenter, when additional hosting capacity is required without notice.

What needs improvement?

The system has some limitations on resource use, such as number of cores, max transactions, I/O, maximum number of VMs etc. These limits make some things very difficult, and could be improved. Also Azure is constantly undergoing changes, and the move to Azure API v2 offers a lot of improvement, but is still rather unfinished. Once it is complete it will be great, but in the meantime there is much room for improvement. Microsoft is constantly looking for ways to improve, so many of the improvements I can think of, they are already working on.

For how long have I used the solution?

A little over one year

What was my experience with deployment of the solution?

There were some issues with development and the resource limitations. We also ran into a problem with networking. Network changes over the API are synchronous, and only one change can occur at any given time, locking the subscriptions networking config until the last operation completed. This was resolved in the V2 API. Most of the problems we ran into with V1 are resolved and simplified in V2.

What do I think about the stability of the solution?

There have been few problems with stability. Only a couple times there were outages that only impacted our development environment. Notice of these service interruptions are generally given with plenty of time to prepare.

What do I think about the scalability of the solution?

There are limits as to how much resources you can use in Azure (as with all cloud platforms). This can be a problem if you plan to host hundreds of virtual machines with an hours’ notice. They have a process that requires a customer to go through tech support, and request/justify the need for a resource increase. If you need more than 20 networks, you will need to open a new subscription, and move resources to that subscription. They simply will not budge on some limit increases, and will on others. Currently opening up a new subscription is the solution to the resource limit problem. Azure is not really intended to handle our level of churn (creation and deletion of hundreds of VMs per minute), but we have been able to work with them and work around the problems we ran into.

How are customer service and technical support?

Customer Service:

The level of customer service is generally very good. They are quick to respond and resolve the problem quickly. I have had a couple of issues where the technical support staff didn’t interpret the problem correctly and moved a severe issue down from a two hour response time to a 24 hour response time. I quickly responded and told them that it was impacting ongoing business, and they moved the ticket back up, and resolved it within the two hour timespan. All other interaction with customer service has been outstanding. After a co-worker posted on Twitter making a remark about the UI, we received a call from customer service. They setup a meeting with us to discuss what problems we ran into with the new UI, and they asked us for input on what their developers could do to improve our experience. They were taking a proactive approach to customer service, not waiting for a problem to come to them, but sought out those with problems and resolved them.

Technical Support:

I would rate their support at 8/10. A ten being perfect support without ever running into a problem, one being at a very poor level of customer support. I consider a rating of 8 to be a high rating. I should also add that the only support I have received has been for free, this only includes sales related issues and limit increases. I don’t have experience with their paid technical support which I would expect to be much better. They will charge for support even if you are a paying customer, so a rating of 8/10 reflects the support fees as well.

Which solution did I use previously and why did I switch?

In the past, we used our own solution. We have datacenters where we host our in house solutions. We didn’t completely switch to Azure, but did offload some things to free up hardware for other purposes. We also want to offload hosting to Azure in times of high demand.

How was the initial setup?

The setup for us is quite complex because we need to integrate it into a custom solution. The setup includes development time and changes to our core systems. This is not an easy task, but it's not at the fault of Azure or any other cloud service provider. The API has a learning curve, but anyone familiar with cloud services, and the use of a remote API should have no problem learning and implementing their system.

What about the implementation team?

We implemented our solution in house. Most Azure integration is done by me. Azure is simple enough that interfacing your system with Azure can be done by a single person.

What was our ROI?

As for time to ROI I am not sure, these details are determined by upper management. The main components for the return is the idea that we will not only be able to offer a new set of training material for Azure specific material as a new product, but we can also avoid purchasing expensive equipment to satisfy a short term need for hardware and resources. Long term needs are hosted in house on our equipment. Even with the high cost of Azure hosting, purchasing additional equipment for a temporary need can result in a large amount of unnecessary costs.

What's my experience with pricing, setup cost, and licensing?

Our setup costs are the costs of development time to integrate our system with Azure. Because the project is ongoing, this is difficult to determine. The cost for subscriptions in development is about $150 a month. Our MSDN subscription includes a credit which takes care of this cost. In production we forward the costs of events to the customer who is hosting the event. I don’t get the exact details on the day to day operation costs for internal subscriptions.

Which other solutions did I evaluate?

We evaluated the Google Cloud and AWS. All have a varying range of features and paradigms. Some appear to be cheaper, but when you add up the costs and read the fine print, you find that this may not be the case. We do plan to offer services on other platforms as well, but that is a different project. I have done research on all platforms to make sure the core system is compatible with all others. Azure is so far my favourite. The support is great, and the pricing is easy to work out. Other options had a lot of fine print and stipulations. Also the API is very easy to use, with plenty of references on MSDN.

What other advice do I have?

Overall, it is a great, solution but is a bit expensive, has some minor limitations, and working around these limits can be a challenge. I still gave Azure a high score because of the support, feature set, availability, and the tools and documentation provided for the API.

My advice is to be very clear on the costs associated with what you plan to do. Most people will ask how much it costs to host their infrastructure in Azure, but that question is different for each scenario. Microsoft has an Azure price calculator that you can use to estimate the costs for your planned architecture. I would also recommend doing extensive research on the limits imposed by Microsoft. There is a page that details these limits, but there are some things that are not visible to the users. I would also recommend researching the hidden layers of the storage platform known as storage stamps, and how it can impact the copy speed of storage blobs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Implementation Engineer at a tech vendor with 201-500 employees
Real User
Feature-rich, user-friendly, good performance, and is easy to setup
Pros and Cons
  • "We have not had any issues with the performance, or the stability."
  • "The license price could be lower."

What is our primary use case?

Microsoft Azure is essentially an IaaS solution, we use the DMs and everything in that.

Microsoft Azure is primarily an Infrastructure as a Service product.

What is most valuable?

We are satisfied with this solution.

We have not had any issues with the performance, or the stability.

It's more user-friendly than AWS.

What needs improvement?

I have only been using it for a month, so I'm still learning about the various options that are available. They have a lot of options, but I won't be able to comment unless I use it or explore it properly. Everything is fine, but I'm still learning.

The license price could be lower. If there is anything else, I will not know unless I explore.

For how long have I used the solution?

I have just started working with Microsoft Azure. I have been working with it for one month. I got my trial subscription and started working with it.

What do I think about the stability of the solution?

Microsoft Azure is a stable solution.

What do I think about the scalability of the solution?

Microsoft Azure is a scalable product.

I use it for my own personal use.

How are customer service and support?

I contacted technical support a while ago. They were also helpful. I only had one question about the file quarantine and file locking options, and they were very helpful. They have a support team that responds fairly well.

Which solution did I use previously and why did I switch?

For remote work, we have been using Microsoft Teams.

We are also using McAfee Proxy, as well as Box.

We are also using Amazon AWS. 

I've only recently begun working with AWS. I started but then stopped because I didn't like the user interface. 

AWS is used and preferred by a large number of customers, but I am more comfortable working on Azure rather than AWS. This is a personal preference.

How was the initial setup?

The initial configuration is straightforward. We only need an email ID and we can sign up in a matter of minutes.

What about the implementation team?

We can complete the installation on our own.

What's my experience with pricing, setup cost, and licensing?

Pricing is determined by how much you can use and how much you want to use it.

It's not on a per-user basis; it's on a per subscription basis. It is dependent on how much you use. It has a metering system. If you use a service, you will have to pay for it. You do not have to pay if you do not use any of the services. That's how it works.

The licensing fees could be cheaper.

What other advice do I have?

I would definitely recommend this solution to others who are considering using it.

I would rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1128801 - PeerSpot reviewer
Director of Analytics and Cognitive Computing at a consultancy with 11-50 employees
Real User
Straightforward setup, helpful support, but better dashboards needed
Pros and Cons
  • "The solution has enabled us to provide advanced indicators and analytics to the client on their data."
  • "There are always new features to add in terms of additional indicators, improving the looks of the dashboard and stuff. There are some dashboards that are not attractive, we are looking to make them fancier and nice-looking."

What is our primary use case?

We use Microsoft Azure to store our data and build analytical tools on the platform. Our Trade Insight Dashboards allow users to explore trade and investment data for more than 150 countries. Users can discover the most traded products of each country, where they are sent to, where do opportunities lie, and which industry has the most potential. 

How has it helped my organization?

Our data is kept in a secure, reliable, scalable platform. Data is easily available to our consultants and customers from anywhere around the world. We no more have on-premise servers. Azure has helped our digitalisation process and was key to our latest success. 

What is most valuable?

The ability to scale up and down the azure services when needed. We could better manage our costs. 

What needs improvement?

We work mostly with the data services and the SQL database features. We like the optimisation recommendations we get such as creation of indexes etc. What I would like to see further is  some basic data profiling stats or charts representing data stored to be integrated in the SQL database services instead of using other services such as the Azure Data Catalog.

For how long have I used the solution?

I have been using Microsoft Azure for approximately two years.

What do I think about the stability of the solution?

Microsoft Azure has been stable for us, we have not faced any issues.

What do I think about the scalability of the solution?

We have found Microsoft Azure to be scalable. Our business has not been growing very fast on the solution but it has the capability of expanding.

We can keep track of how many people are downloading the applications and there are approximately 2,000 people using the solution.

How are customer service and support?

We have been in touch with technical support several times. The assistance and support provided was very good. 4 to 5 stars on average. 

How was the initial setup?

The initial setup is not complicated.

What other advice do I have?

My advice to others before implementing this solution is to be well-documented in your needs and to have support from a solution provider. Additionally, be aware of exactly what support you might require before starting.

I rate Microsoft Azure a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1686495 - PeerSpot reviewer
Managed IT Services Provider at a tech services company with 1-10 employees
Real User
A scalable solution for one's directory management needs, but lacks fluidity and intuitiveness
Pros and Cons
  • "The solution is completely scalable."
  • "The solution lacks fluidity and is not intuitive."

What is our primary use case?

Microsoft Azure can be used for everything, including development, hosting and storage. Since it offers active directory as relates to the cloud, it can be used for directory management and logins.

What needs improvement?

We work with Azure, which is okay, but very clunky and complex. It lacks fluidity and is not intuitive. This can be problematic and require one to work with external consultants. Things can depend on the client. Not everything can be known in advance and there may be a need to make changes to the interface. Changes which are made to the functionality are not always intuitive. As such, while the solution offers very good functionality, its intuitiveness, in respect of user experience and configuration, is not the best. I should note that these are minor issues and I do not work with Azure very much, there being only a couple environments in which we employ it. 

We see the same issue with Microsoft, which is not an intuitive platform. The ways in which the various components are placed seems to be illogical. There are different screens and end-configurations. In my familiary with Microsoft, a decision was reached to do things this way and there is no way to alter this. 

As such, the solution could definitely be more intuitive. 

What do I think about the stability of the solution?

The solution is reasonably stable.

What do I think about the scalability of the solution?

The solution is completely scalable. 

How are customer service and support?

I have encountered no issues with Microsoft tech support. 

How was the initial setup?

The setup of everything is very quick, although the real issue revolves around the speed at which the changes get synchronized. While this may take 24 hours, there are occasionally issues which arise, such as problems with the DNS or general networking issues. This requires one to involve Microsoft tech support.

What about the implementation team?

The technical team required for deployment and maintenance can vary. One of the clients with whom I work is an external provider who does all the configuration in Azure. Another has a back-end of Microsoft 365 and I manage this on my own.

What's my experience with pricing, setup cost, and licensing?

Everything involves an annual commitment with a monthly charge.

What other advice do I have?

The solution is also cloud-based.

At present, two of my clients are using the solution. 

I would not recommend the solution to someone who does not require it, instead referring the person to AWS. Like Microsoft Azure, AWS is also not sufficiently intuitive, although it is a more robust solution in my experience. 

I rate Microsoft Azure as a six out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Sr Engineer IT at Hical Technologies Pvt Ltd
Real User
Stable, with good management capabilities and helpful technical support
Pros and Cons
  • "Technical support has been good over the years."
  • "The pricing could be better."

What is our primary use case?

We are primarily using the solution for the active directory, and Microsoft TPM. 

How has it helped my organization?

The product has helped in managing laptops during COVID. It is very useful to work from home. It offers useful products like Microsoft Teams, used by 100% of our company. Due to the fact that it's all on the cloud, we don't have to be in the office to access and manage everything. 

What is most valuable?

The management aspect of the solution has been good. We've been able to align it with our laptop servers and Microsoft 10 configurations. 

The solution continues to improve itself. 

The monitoring of the product is good.

Scalability is there if you need it. 

The solution is stable. 

Technical support has been good over the years. 

What needs improvement?

The pricing could be better. 

If you don't understand Microsoft, the initial setup can be a bit difficult. You have to be slightly technical. 

For how long have I used the solution?

I've been using the solution for about four years. It's been a while. I've had some time to get to know the solution. 

What do I think about the stability of the solution?

The stability of the solution has been excellent. There are no bugs or glitches. It's reliable. It doesn't crash or free. the performance is good. 

What do I think about the scalability of the solution?

The scalability is very good. If a company needs to expand it, it can do so. it's not a problem. 

How are customer service and technical support?

Technical support is good. We haven't had any issues with them. We're satisfied with the level of support we get. 

How was the initial setup?

The initial setup is easy if you understand Microsoft and have some experience. Otherwise, it is very difficult.

What's my experience with pricing, setup cost, and licensing?

We'd prefer lower pricing. Microsoft can be costly. Due to COVID, many small companies can't handle the costs that Microsoft is charging. They need to be more flexible. If customers were going through cloud solutions, they should get more of a discount. 

What other advice do I have?

We are Microsoft customers and end-users. We don't have a business relationship with the company. 

I'd rate the solution at a nine out of ten. We've mostly been quite please with the product and its capabilities. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1605231 - PeerSpot reviewer
Team Manager - Public Cloud & Operations at a comms service provider with 10,001+ employees
Real User
Scales well, reliable, has good support and you pay for what you use
Pros and Cons
  • "The most valuable feature of this solution is the integration between all of the components in Azure."
  • "I would like to see better policy-based management and everything related to security management could have been better integrated."

What is our primary use case?

We use Microsoft Azure for PaaS, SaaS, and IaaS solutions. It is used in a broad spectrum of business applications for general use.

What is most valuable?

The most valuable feature of this solution is the integration between all of the components in Azure.

What needs improvement?

There are always areas for improvement. The integration is good but it can always be better.

The openness and the security policies can be better. It is missing a bit in everything related to the policies.

I would like to see better policy-based management and everything related to security management could have been better integrated.

For how long have I used the solution?

I have been working with Microsoft Azure for six years, and in my current company for more than two years.

We are using the latest version. It is a SaaS solution it is always updated

What do I think about the stability of the solution?

Microsoft Azure is stable and it's a reliable solution.

What do I think about the scalability of the solution?

It is absolutely scalable. It is one of the major reasons we adopted public clouds, to have that scalability.

We have approximately 10,000 users who use at least some of the features of this solution.

How are customer service and technical support?

We have contacted technical support. Overall we are pretty happy, but sometimes they are responsive and other times they are less responsive.

How was the initial setup?

The initial setup is complex but it is more to do with the nature of what we want to achieve and less to do with the nature of the product.

To a certain extent, it is complex, but on the other hand, once you know what you are doing, nothing is complex.

What's my experience with pricing, setup cost, and licensing?

Licensing is on a monthly basis. It is paid on a per-use basis.

I am quite happy with the pricing. You pay for what you get.

What other advice do I have?

I would absolutely recommend this solution to others who are interested in this solution.

I would rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.