The solution is basically a platform as a service for web applications, virtual machines, Azure identity, et cetera.
My day-to-day is to migrate servers using Mover or some other app to access on-premises data centers. We then use Azure Migrate to move the servers in order to take advantage of the new functionalities and things like that.
Future Datacenter Consultant: Microsoft Azure Cloud. at a tech company with 5,001-10,000 employees
Great environment assessment tools and monitoring features with pretty good scalability
Pros and Cons
- "The user interface is very nice and makes everything easy to use."
- "Support could be improved. If you pay for a higher plan, it's okay, however, the lower plans don't offer as good of a service experience."
What is our primary use case?
What is most valuable?
The solution offers good monitoring features that allow us to configure items better in the customer environment. The monitoring is really awesome.
Occasionally, clients have specific requirements for their applications and we can move them onto Azure services or apps.
Overall, it offers a better way to move the applications and monitor or configure the applications with higher availability. For example, there are load balancers, different types of layers that load balancers use, traffic managers, Front Door, and things of that nature that are available to us and the client via Azure.
Overall, I like how the solution works. It offers everything I need, for the most part.
The user interface is very nice and makes everything easy to use.
The power share modules have been improved, and the AC module was introduced - which has been great. There are ten or 15 more regions on the way as well.
The tools on offer are excellent. It has some really great environment assessment tools as well.
What needs improvement?
There are preview features we are waiting on. When I contact Microsoft support, there is no timeline given or clear information about when those preview features are going to be on GA, general availability. It would be ideal if they could finally give us at least an estimation of how much longer we have to wait.
Support could be improved. If you pay for a higher plan, it's okay, however, the lower plans don't offer as good of a service experience. It also seems as though each different tier doesn't talk to the other. they should be able to communicate and share details internally with each other so that they are learning from each other instead of staying siloed.
For how long have I used the solution?
I've been using the solution for the last few years. I would estimate it's been about five years at this point. It's been a while. I've definitely been using the solution over the last 12 months.
Buyer's Guide
Microsoft Azure
December 2024
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What do I think about the stability of the solution?
In terms of stability, for me, it works. However, depends on the type of project that's happening. If you're going to have just a virtual machine running there then it can fail. That said, the platform offers a lot of options to improve the capability, so it depends on how much money a client wants to invest.
What do I think about the scalability of the solution?
The scalability works just fine. I've had some issues before with Azure App Service, with an App Service environment allocation, however, Microsoft has improved that, making a bigger rack. Since then, I haven't seen issues with scalability. That was maybe a year ago.
We currently have three clients on Microsoft Azure.
How are customer service and support?
There is room for improvement with technical support. I work with premium support and therefore don't really face issues. We have good engineers. There are some issues when you get a new support person. They have a lot of rotation in their personnel. They train people for a couple of months. They're trying to help however, it's not the same as getting a seasoned professional. It really depends on the support line you buy. If you go for a lower tier, you're likely to get less experienced assistance.
How was the initial setup?
For the most part, the initial setup is straightforward. It was not overly complex. I worked with a Microsoft support engineer. I had contact with the product group and know the technical advisors and technical matters, which made it very easy for me.
For example, in comparison. I tried to use Amazon Web Services by myself, and I got confused as I didn't have that level of support. With Azure, the interface is nice, and it's pretty straightforward. Anybody with a little bit of technical knowledge about working, virtual machines, or similar items can use it with little to no problem. The implementation is pretty good.
The time it takes to deploy the solution depends on the customer environment. If they have 25 servers versus five there will be radically different deployment times.
Typically, we use Microsoft strategies as a foundation assessment. We'll look at the customer environment and be in the background for a couple of weeks to pull some data so we can have a better understanding of the customer environment. After that, we create a plan to start migrating the servers. Each client is unique.
What about the implementation team?
I worked alongside a Microsoft support engineer who assisted in the process.
What's my experience with pricing, setup cost, and licensing?
You do need to pay for technical support and there are different tiers of support you can get. The higher the tier, it seems, the better the service you can expect.
Which other solutions did I evaluate?
I haven't used AWS or Google Cloud, therefore I don't really ever compare this solution to them. I don't say "this platform has that and I like how this works". For me, Azure just works and it's fine and I don't need to go in-depth and look at other options.
The company I am working at new does use AWS and we're planning to introduce new cloud technologies as well.
I'm not a salesperson, however, I can say that we would move the client to whichever technology made sense to them after doing an evaluation of their requirements. That, of course, is handled by a different department.
What other advice do I have?
We are a reseller and a Microsoft Gold partner. We are a CSP, a Cloud Solution Provider. We offer managed services to our customers. We are moving data centers to Azure, however, we are a managed service provider. We have access to the customer's environment in order to pull analytics data to help them with consulting services, and things like that.
My basic advice to those considering the solution is that planning is essential. Microsoft does a good job of advising their customers at the outset to ensure they get what they need, however, it's helpful to go in and understand deeply what it is your company needs overall.
That said, Azure is a strong cloud and its technology is great. Microsoft offers good implementation with service legal agreements and good practices.
Overall, I would rate the solution at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Digital Ad-Operations at a tech services company with 10,001+ employees
It was easy to deploy our applications on it. However, we are looking for better compatibility and scalability.
Pros and Cons
- "It was easy to deploy our applications on it."
- "We have faced some challenges trying to deploy a new ESP application."
What is our primary use case?
We wanted to deploy applications and have them interact with services on the back-end, so we deployed Azure for this. The performance has been quite good.
What is most valuable?
It was easy to deploy our applications on Azure. It provides more compatibility and scalability than the .NET application. This is why we chose to use Azure.
What needs improvement?
We are looking for the Azure to get involved in the case of other applications, like the Java application. Because it is predefined and has been set by Microsoft, who is providing better compatibility to the .NET application, so we are looking for the same from Azure for the Android app. Therefore, we are looking for better compatibility and scalability.
What do I think about the stability of the solution?
It is stable. I have not seen it have any downtime.
What do I think about the scalability of the solution?
We have faced some challenges trying to deploy a new ESP application.
How is customer service and technical support?
The technical support was good. I would give them an eight out of 10 rating.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is very competitive.
Which other solutions did I evaluate?
We evaluated AWS.
If I were advising a colleague in my organization who is looking for a solution and is comparing AWS and Azure, I would prefer that they go for Azure, or any software using Microsoft technologies because we have had good experiences with them. If I were advising on Java, I wouldn't advise him to specifically use another tool rather he should do research and use my comparison history on IT Central Station.
What other advice do I have?
I would rate this solution a seven out of 10.
Most important criteria for selecting a vendor: The client will choose the license and buy it. We can try to convince them, but we can not compel them to use a specific vendor's license. Ultimately, the decision-maker is the client.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Server and StorageIO Group (Storage IO): Independent IT Advisor, Author, Blogger and Consultant with 1-10 employees
This product has facilitated development, testing, and deployment.
What is most valuable?
- Virtual machines, both Windows and Linux based
- Blob storage
- Azure file storage
- SQL server
How has it helped my organization?
This product has facilitated development, testing, rapid deployment, spot resource needs, with a remote off-site that compliments on-premises for the hybrid cloud.
What needs improvement?
The user interface is great if you like tablet, a.k.a., Windows type functionally. The PowerShell is robust. However, there is not much in between, although you can do a lot of customizing views, dashboards, and other things.
I like the extensiveness of the new VS classic interface. At times, I still find the AWS dashboards simpler and more streamlined. Nevertheless, Azure is more elegant.
For how long have I used the solution?
I have used the product for several years.
What do I think about the stability of the solution?
I had no stability issues.
What do I think about the scalability of the solution?
There were no issues, as long as your credit card can also scale.
How are customer service and technical support?
I don't know about technical support, as I have not had to deal with them. But the various communities, forums, and resources are outstanding.
Which solution did I use previously and why did I switch?
We have deployed, and continue to use:
- AWS EC2
- EBS
- S3 Glacier
- Route 53
- Lightsail
- Bluehost DPS
- An onsite mix of Microsoft Hyper-V and VMware
We are doing hybrid to address different needs.
How was the initial setup?
Having used AWS, VMware, as well as Windows, there was a little bit of a learning curve, just as there was for others.
However, navigating the UI, shells, and figuring out what was where, without spending weeks in seminars, training, and watching videos, was actually pretty intuitive.
If you are not used to working with AWS or others, or if you have some tools, Azure is actually pretty extensible and getting easier to working from Windows and vice versa.
What's my experience with pricing, setup cost, and licensing?
Do your homework, understand the type and sizes of resources, see if there are any extra fees, and find out what tools are needed.
Check what level of performance, availability, capacity and economic (PACE) budget, as well as the services that are needed.
Watch your costs and look for value versus the lowest cost.
Which other solutions did I evaluate?
We looked at AWS, Rackspace, Google, Microsoft, Bluehost, and VMware.
What other advice do I have?
Don't be scared, be prepared; do your homework.
Look beyond lower cost and instead focus on value, enablement, ease of use, compatibility, resiliency, ability to scale with the stability of performance, capacity, and availability.
Look at the extensiveness of services versus a simple check box.
You also need to identify any concerns about the cloud, categorize them, and then discuss with others how to address them, or seek a workaround.
If you cannot find somebody to chat with, drop me a note.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at a healthcare company with 51-200 employees
The management console needs work but we would not be building the Healthcare IT application if it were not for Azure.
What is most valuable?
The fully integrated capabilities of a PaaS service.
How has it helped my organization?
Basically we would not be building the Healthcare IT application if it were not for Azure.
What needs improvement?
The management console needs work and the pricing calculator is truly user hostile.
For how long have I used the solution?
I have been using the solution 3 years.
What was my experience with deployment of the solution?
We have some issues with functional differences between Azure Active Directory and how Ad is implemented on a standalone server.
What do I think about the stability of the solution?
We have had a few outages with Visual Studio Online – though they have not been a major work impact.
What do I think about the scalability of the solution?
None so far.
How are customer service and technical support?
Customer Service: Mixed. Microsoft still has too many support queues and if you end up in the wrong one you can spend hours being bounced from one to the other. OTOH once you figure out how to get to the Business support queue – response times are fantastic for “business outage” issues.Technical Support: When in the right queue – the understanding is unparalleled.
Which solution did I use previously and why did I switch?
I have previously used AWS and Amazon Elastic Beanstalk. Azure is a PaaS whereas AWS is a server stack environment and thus AWS does not provide the OpEx cost reductions that Azure does. Elastic Beanstalk is a PaaS but it is not as fully developed as Azure.NET is.
How was the initial setup?
Very straightforward. In fact almost too much so. Its easy to try and overthink the setup and waste time looking for things you don’t need to be looking for.
What about the implementation team?
Combination of in-house and vendor. Vendor team was new to Azure.
What was our ROI?
Full ROI on the current project is still to be determined as we are not shipping yet. But I would estimate a 100% cost reduction over the traditional way of building a server based app.
What's my experience with pricing, setup cost, and licensing?
Our monthly dev costs for infrastucture are running $300-$500 for the initial work and we expect to have full OpEx costs of $1,000-$3,000/mo once we are launched.
Which other solutions did I evaluate?
AWS and Elastic Beanstalk.
What other advice do I have?
Have a team that understands .NET development and particularly someone who understands Active Directory very well
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at SoftwareONE
Useful services, highly scalable, and easy to implement
Pros and Cons
- "Microsoft Azure has a lot of useful features. They have databases, application services, PaaS solutions, such as platform and infrastructure services. The virtual machines' functions and services are good."
- "Microsoft Azure can improve by adding more features for virtual machines, such as tier virtual machines."
What is our primary use case?
I have worked in a consultant company and we have customers who migrate their services to the cloud and to modern applications and services using Microsoft Azure.
What is most valuable?
Microsoft Azure has a lot of useful features. They have databases, application services, PaaS solutions, such as platform and infrastructure services. The virtual machines' functions and services are good.
What needs improvement?
Microsoft Azure can improve by adding more features for virtual machines, such as tier virtual machines.
In an upcoming release, I would like to see more information, features, and warehouse information on data.
For how long have I used the solution?
I have been using Microsoft Azure for approximately five years.
What do I think about the stability of the solution?
Microsoft Azure is highly stable. However, Microsoft could improve the availability of the services by creating availability zones that are services working active-active in different positions around the globe. If any of these positions fall down, then another position will deliver the solution. This way there is no loss of service or loss to the business.
What do I think about the scalability of the solution?
Microsoft Azure has a lot of features for scalability. You could increase the scalability of any service, such as databases storage or virtual machines.
How are customer service and support?
Microsoft Azure technical support is not the best, they could improve the knowledge of their team and solve problems faster.
How was the initial setup?
The solution can be easy to implement. You could start easily, there are some services that have simple steps, and you could speed up the entire process. However, there are some more difficult deployments in more complicated architectures. You could start easily in the solution and then you can improve your skills.
What other advice do I have?
My advice to those thinking about using Microsoft Azure is to try it, it's a great service. It's a great opportunity to improve your career because there are a lot of challenges. I would recommend using the documentation and the information from the YouTube channels. There is a lot of documentation and data about Microsoft Azure available.
I rate Microsoft Azure a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solution Architect at KIAN company
Can be used for disaster recovery and business continuity
Pros and Cons
- "In terms of computer resource management and reduced cost, it is very, very effective. In large environments, it gives you a lot of flexibility to provide different services, like disaster recovery and business continuity with simple and great options because you don't have to spend a lot of time for maintenance, upgrades, and security."
- "I think Azure Active Directory and also the backup solutions provided in Azure need to be improved by Microsoft. The backup solution is not a very enterprise solution, and it is very simple. I think in comparison with other backup solutions like Nakivo and Veeam Backup, it can be improved to have a lot of options."
What is our primary use case?
It is great for computer resource management at reduced cost. Also in a large environment, it gives you a lot of flexibility to provide different services, like disaster recovery and business continuity.
What is most valuable?
In terms of computer resource management and reduced cost, it is very, very effective. In large environments, it gives you a lot of flexibility to provide different services, like disaster recovery and business continuity with simple and great options because you don't have to spend a lot of time for maintenance, upgrades, and security. Also, Microsoft Azure provides a lot of services that can be managed by Microsoft like NetApp and SQL Server on a database.
Microsoft Azure has services such as ACS, Azure Container Service. This is very useful for improvements in running applications in a scalable environment. You will not need to spend time building the cluster on-premises, and you can improve your clusters with a lot of administration options.
What needs improvement?
I think Azure Active Directory and also the backup solutions provided in Azure need to be improved by Microsoft. The backup solution is not a very enterprise solution, and it is very simple. I think in comparison with other backup solutions like Nakivo and Veeam Backup, it can be improved to have a lot of options.
Along with this, one of the lack of options in Azure is managing antiviruses in virtual machines in the Azure environment. For example, if we have a lot of virtual machines on-premises and have to migrate them in Azure, there is no handy tool for the central management of antivirus software in all virtual machines in Azure.
On-premises, we have a lot of options like Kaspersky, Norton, and a lot of others, but in the Azure environment, you are limited to Windows ATP.
Windows ATP solutions are limited and can be improved by Microsoft, specifically the central management of the GUI for configuring agents on virtual machines.
I think Microsoft Azure should provide more innovation and new services to get better performance in the market.
The documentation for how to connect to CLI could also be improved.
For how long have I used the solution?
I've been using Microsoft Azure for around three years.
What do I think about the scalability of the solution?
It is very scalable and can be distributed to different regions.
How are customer service and technical support?
I'm not involved in using technical support because I directly work with an Azure architect on my team who is responsible for providing support and leading the team as well as contacting the Microsoft support team. In general, however, I think, one of the best advantages of Microsoft services is the support team made up of technical engineers who help solve problems.
How was the initial setup?
As for the initial setup, the GUI in Microsoft is very simple and very handy, but in Azure Container Service, it is not very handy and is very complex. You would need to go forward with CLI.
What other advice do I have?
I would rate Microsoft Azure at eight on a scale from one to ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at a government with 201-500 employees
Reliable, has easy provisioning, and offers good integration capabilities
Pros and Cons
- "The solution offers very good upgrades and updates regularly."
- "Technical support is lacking right now. It needs to be better."
What is our primary use case?
We're using the product as an infrastructure as a service. I'm basically using it to host services.
What is most valuable?
The product is very easy to provision. This is one of its most valuable aspects.
The solution offers pretty good integration capabilities at this time.
We've found the pricing to be pretty good so far. It's not too expensive.
The initial setup is very straightforward.
The stability is quite good. It's a reliable product.
We have found the scalability to be very good.
The solution offers very good upgrades and updates regularly.
What needs improvement?
The product can be a bit confusing at times. It's not well laid out. The interface, for example, can be a bit hard to figure out and they seem to be constantly changing things on us.
It's a rather new product and therefore lacks the maturity of other options. There is much they can do to add to it and to improve it. That may likely come with more time.
Up until two or so years ago, they weren't even accepting customer feedback on the solution. They've just started to do so, and they have given users a sense that improvements will be on the way sometime in the future.
Technical support is lacking right now. It needs to be better.
For how long have I used the solution?
We've been using the solution for more than 12 months at this point. It's been a while.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. The performance, overall, has been rather reliable for our organization.
What do I think about the scalability of the solution?
The product has the capability to expand. If a company needs to scale it, it can do so. It's not a problem.
How are customer service and technical support?
Technical support needs to be better. We are not quite satisfied with their level of support. They need to be more responsive to use when we have queries.
Which solution did I use previously and why did I switch?
We actually use Amazon as well. We did use it before, however, we are also still using it. We use both Azure and Amazon at this time.
How was the initial setup?
We did not find the initial setup to be too complex. It's pretty straightforward. A company should be able to handle the deployment without too many issues.
What's my experience with pricing, setup cost, and licensing?
The pricing is decent. We don't find that they are charging too much. It's pretty fair.
What other advice do I have?
As a cloud deployment, the solution is constantly updating itself, therefore we always have access to the latest release.
We have about 300 to 400 users on it currently. It's a business unit with various users of different job descriptions.
We are planning to increase the usage in the future.
I'm not sure if the company will use this solution for the long term or if they are considering trying something new. That is yet to be determined.
Overall, I would rate the solution at a nine out of ten. We're mostly quite happy with it in general.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Diretor de Sistemas de Informação at a transportation company with 5,001-10,000 employees
Mobility of cloud-based directory reduced reporting and sped implementing new solutions
What is most valuable?
- Virtual Networking
- Security
- Feature packing
- Virtual Machines
- Ease of implementation
- Azure AD
- Azure AD Directory Domain Services
- Database as a Service
- Operations Management Suite
- RBAC
How has it helped my organization?
Mobility, no more "metal" on-premise, cloud-based directory with SSO features, sped implementing new solutions, reduced skillset for management and reporting.
We have a full Azure plus Office 365 implementation for servers and desktops, authenticating users on Azure AD over 802.1X switching and wireless. No on-premise servers, DC's, file-servers, etc.
What needs improvement?
Stability. Microsoft is implementing changes too fast and sometimes things break.
For how long have I used the solution?
Three years, but the full stack only since January 2017.
What was my experience with deployment of the solution?
None.
What do I think about the stability of the solution?
Yes. Beware of August. Microsoft makes some big changes during this month and they have an impact on customers.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
Customer Service:
10 out of 10.
Technical Support:10 out of 10.
Which solution did I use previously and why did I switch?
On-premise traditional solutions.
How was the initial setup?
Complex in the beginning, because the company I was migrating had some peculiarities.
The latter move was totally stable as we did a cutoff migration and no garbage was imported. Some downtime was expected, but this was minimal.
What about the implementation team?
In-house, with support from a vendor team. Excellent support: 10 out of 10.
What was our ROI?
Not yet calculated since it was a major digital transformation and an ongoing project.
What's my experience with pricing, setup cost, and licensing?
Setup cost is low and Microsoft may help your project financially with services from a partner.
Be sure to know your licensing or ask for advice. It's worth it. You may be led into something you don't need, if following Microsoft or a vendor.
Which other solutions did I evaluate?
No.
What other advice do I have?
Evaluate extensibly (the actual scenario), have a definitive vision of where you want to be in a near future, align the strategy with your management and expect that it may not be cheaper. A correct vision of a project of this kind cannot be focused on lowering costs but vision alignment, future scalability, speed on delivering services, and maintaining smaller IT crews focused on business needs.
Please do some previous math regarding actual licensing versus a costs model. Extrapolate this to a five year plan to match current hardware lifespans.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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