The primary use case of this solution is generally for infrastructure service, and also for VC-migrations and district modernization using the platform service. We're a consulting firm so we use this solution and also deploy it for our customers. I'm an architect/project manager and we are partners of Microsoft.
Architect/ Project Manager at a computer software company with 1,001-5,000 employees
Provides very good security, scalability, and elasticity
Pros and Cons
- "Good security, scalability, and elasticity."
- "Technical support could be improved."
What is our primary use case?
What is most valuable?
The main beneficial features the product provides are security, scalability, and elasticity.
What needs improvement?
The technical support could be improved. When we leave tickets, it can take some days before the issue is dealt with.
For how long have I used the solution?
I've been using this solution for four years.
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What do I think about the stability of the solution?
We haven't had any issues with stability in the last 12 months, prior to that there were some small problems.
What do I think about the scalability of the solution?
The scalability is good, most of our clients are enterprise size organizations.
How was the initial setup?
The initial setup is straightforward, the environment is mature with a lot of documentation.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is okay although it depends on the region of the deployment.
What other advice do I have?
A company should look at the suitability for their use case before choosing a solution.
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Cloud Architect at a legal firm with 10,001+ employees
A classic solution in jeopardy of losing its flexibility due to becoming SaaS
Pros and Cons
- "If you're interested in going with Microsoft, my advice would be to do it. Everybody's using Microsoft."
- "The support, the cost, the way they have the tiers, this could all be improved."
What is our primary use case?
I work for a Naval Shipyard. We build fighter ships for fighter aircraft. The Navy is our sponsor. Everything that we do is Navy or Navy-related. A lot of what we do is classified; however, I can say that we do some robotic AI work.
Microsoft is our corporate authentication piece, so everything has to authenticate to Microsoft Azure. Everything in the whole entire company has to authenticate there. Even if you're building something, you have to be leading up to the point where it's going to authenticate to Microsoft. They are the vendor of choice, as far as authentication, but they're not the vendor of choice as far as all things at the shipyard.
Our entire organization uses this solution. Size-wise, we're similar to a small city.
What is most valuable?
No features really stand out in particular. The reason that we use Microsoft Azure is that Microsoft has left us no choice — that's what I would say. If you use Microsoft, you've been curtailed in your on-prem data center. There are certain things we can do with Azure on-prem that we can't do on the cloud. We're now fully in the cloud. But even most of the Office products, which are in Office 365, are still on-prem. I came to this company to do cloud, but the company isn't ready to go to the cloud. It sounds like upper management is going to be changing some of the business structures. The better information I can give upper management, as far as our features and capabilities, will help them to make better business decisions. That's kind of where I am currently.
What needs improvement?
The support, the cost, the way they have the tiers, this could all be improved. For example, our company has been purchasing Microsoft Office 365 cloud licensing for approximately five years, and we do not have any production. We have five divisions and these divisions have different classification and levels of data. This company has changed hands over the years. We now lead the was as far as IT, but the corporate office didn't do a top-down infrastructure. It's a long story, but the way that we do things is not the way that everybody else does things. Just because others are moving to XYZ doesn't mean we're going to go there today. We might look and see how everybody else is doing everything, and once we decide we're ready to go, then we'll go. It might be 10 years later. It might be next week, but we don't follow the crowd. We follow the Navy.
For how long have I used the solution?
I have been working with Microsoft since the very beginning.
What do I think about the stability of the solution?
Although I am not the administrator, there are some things that are kind of quirky. The biggest problem is that we're a really, really, really big SharePoint user. Everything that's 100% SharePoint online, is not a one-for-one into the SharePoint that we have on-prem.
Security is a problem, that's why we only allow web products for Office 365. SharePoint doesn't give us everything that we need. These are a few of the drawbacks for us.
What do I think about the scalability of the solution?
Scalability is complex, but only because our company is complex.
How are customer service and technical support?
Support depends. For the professional services, they're usually pretty good.
For other divisions, the support hasn't been that good. Anytime we have problems and we try to ask for support, what we paid for is one thing and what we're getting is another thing. Because of this, we often have to renegotiations with Microsoft.
How was the initial setup?
The initial setup is very complex because we're a complex corporation.
The review board has actually approved all of the Microsoft Office 2016 products and applications. We have the licenses, however, we're not using them.
Teams is the one collaborative product that everybody wants to use. We've approved Microsoft Teams on the web only. Because of our security constraint, we don't want our users to use every feature that's actually on Teams. We don't want to allow third-party vendors to use that application in order to get into our environment.
For example, you can share your screen, but I can't share my screen. I can share an application if it's been approved, but I can't share my screen. The only way I can actually talk to you is if we talk about topical issues that you would read about in the newspaper or something like that. I can't tell you anything that's company proprietary.
Which other solutions did I evaluate?
Right now we're looking at Microsoft TFS, Azure on DevOps. However, all of the features have to be configured by someone. It's not that ADO can't do it, it's just that it would take a lot of time — we'd have to have someone physically come in and do it. That would require Microsoft Professional Services which costs a lot of money. Often, people can just buy stuff off the shelf when they want to use another product. For example, all the ALM tools actually integrate with TFS. So, if we have a product that already has that capability, why are we purchasing those new products? Why are we doing a POC for that? So that's what kind of hat I wear here.
What other advice do I have?
If you're interested in going with Microsoft, my advice would be to do it. Everybody's using Microsoft.
Overall, on a scale from one to ten, I would give this solution a rating of seven.
The problem is that I'm an old Microsoft engineer. I like to build it the way I want to build it. I don't want it to be SaaS. I liked the fact that you could build your servers in the AWS environment and build out the servers the way you want. They're actually taking away a lot of the applications. More and more companies are switching to SaaS or IAS, etc.
Now, the structure is going towards SaaS. I think I have a three-year lifecycle on my licenses and then I will have to drop or either migrate my data to SaaS. It's probably cheaper for people to go that way, but it gives you less flexibility. There's probably more security, but you're depending on the vendor's security or however they have that set up. You lose a lot of your flexibility when you go into SaaS.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Associate Director at a financial services firm with 10,001+ employees
Great for configuring on a variety of machines; very stable and scalable
Pros and Cons
- "It's a reasonably priced solution."
- "Could be more user friendly; security features should be improved."
What is our primary use case?
In our company, this solution is mainly used for configuring devices and enabling them to be used by multiple users. I'm a developer.
What is most valuable?
The product is valuable if you don't want to spend a lot of money configuring your own devices on different machines. I like that if I only want to use limited features, I don't have to pay for it.
What needs improvement?
The solution is not particularly user friendly so that could be improved. With Microsoft Azure it's quite difficult to do anything freely or try my hand at something new. I think the solution is also lacking in security. I'd like to see the option of a free account for carrying out a POC and the ability to play around with the solution without any restrictions.
For how long have I used the solution?
We've been using this solution for a year.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
We have the server on cloud so it's scalable according to demand. All of our staff use it, and we have 15,000 users.
Which solution did I use previously and why did I switch?
I previously used AWS. In comparison, Azure is a little restricted because of the security features and, as a developer, I'm not comfortable with that. AWS is more user friendly and in general, people find it easier to use. AWS is easier to install and to experiment and play around with to get a feel for the product.
How was the initial setup?
There is no setup as such, it's on a server and it's a matter of configuring on the cloud. If you need, you can spawn 3,000 machines with a single execution and 10,000 or so test scripts within minutes.
What other advice do I have?
I would definitely recommend this solution.
I rate it an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
SOA & BP Technical Manager at EJADA
Easy to install, stable, easy to use, and they have good technical support
Pros and Cons
- "The most valuable feature of this solution is the ease of use."
- "I would like to see this solution support integration."
What is our primary use case?
We are vendors. We are neutral from the technologies. We provide solutions to our clients as well as implement the customer needs with the different technologies.
We have a multi-channel mobile app solution that we implement, and we have an API deployed on Azure cloud. We use API management in the Azure cloud.
What is most valuable?
The most valuable feature of this solution is the ease of use.
The Azure APIs is monetization. Its support, monetization for prepaid and postpaid are good features that we look for.
What needs improvement?
I would like to see this solution support integration.
For how long have I used the solution?
We have been selling Microsoft Azure for a couple of years.
We are implementing the latest version.
What do I think about the stability of the solution?
Microsoft Azure is stable.
What do I think about the scalability of the solution?
It's a scalable solution. We have approximately 1,000 users who are using this solution.
How are customer service and technical support?
Technical support is awesome! It's very good.
How was the initial setup?
We have installed many competitive products, such as Appigee and IBM, but Microsoft Azure is the easiest one to install.
While I was not a part of the deployment, I know it took them less than a week.
We have a team of 10 to 15 for the deployment, customization, and implementation of this solution.
What other advice do I have?
For anyone who is interested in using this solution, I would recommend it.
I would rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Regional IT Infrastructure Consultant at a manufacturing company with 10,001+ employees
A feature-rich and stable platform with good redundancy and scalability
Pros and Cons
- "The redundancy across different regions is the most valuable. It provides a big value for cloud services, especially for Microsoft."
- "The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage."
What is our primary use case?
Azure cloud is a platform for many things, such as hosting, file services, application or power apps, and data lake. All these things are a part of Microsoft Azure. We're using it as a full suite. We are a big tenant with all solutions for Microsoft. We are using the latest version of Microsoft Azure.
What is most valuable?
The redundancy across different regions is the most valuable. It provides a big value for cloud services, especially for Microsoft.
What needs improvement?
The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage.
For how long have I used the solution?
I have been using Microsoft Azure for three years. I am using this solution on a daily basis. It is the main platform that we have.
What do I think about the stability of the solution?
Its stability is good. It is very stable.
What do I think about the scalability of the solution?
It is very easy to scale. We have more than 7,000 users.
How are customer service and technical support?
They are pretty sufficient. I would rate them an eight out of ten.
Which solution did I use previously and why did I switch?
We also have different cloud vendors like Amazon and Salesforce, but they all are for different purposes, so it depends on the service.
How was the initial setup?
The initial setup was simple. It was done in stages.
What about the implementation team?
We had the full support and dedication from Microsoft for its installation. Its maintenance is done by a vendor, and we also have some technical support from Microsoft when we are doing this stuff.
What's my experience with pricing, setup cost, and licensing?
Microsoft always provides the entry-level solution with a cheap license. Once you start to like the product, then you have to pay for the full package, which is more expensive than the entry-level solution. Every feature comes with a license and a cost. Some licenses have multiple features, and some features require a specific license.
What other advice do I have?
I would advise starting directly with Microsoft and then asking the vendors to recommend the trusted partners to work on the implementation or migration, and not vice versa. First, talk with the architect of the design and see if they can recommend a trusted partner who can do the implementation.
I would rate Microsoft Azure a nine out of ten. It is a big product and platform. It covers many things in terms of features.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Architect at a construction company with 10,001+ employees
Good monitoring features and technical support, but the dashboards need to be improved
Pros and Cons
- "The monitoring features are very good."
What is most valuable?
The monitoring features are very good.
What needs improvement?
Some of the dashboard features can be improved.
Some of the backup solutions for SAP are not compatible. For example, we have a Sybase database running, and Azure does not have an agent tool for connecting with it. This means that we have to use a third-party tool to properly backup our SAP Sybase system.
For how long have I used the solution?
We have been using Microsoft Azure for between two and three years.
What do I think about the stability of the solution?
Azure is a stable product.
What do I think about the scalability of the solution?
This is a scalable solution and we have been 200 and 300 people who use it.
How are customer service and technical support?
The technical support is really good.
Which solution did I use previously and why did I switch?
We have not used another public cloud.
What about the implementation team?
We have an in-house team, and between 10 and 20 people maintain it.
What's my experience with pricing, setup cost, and licensing?
The pricing model can be improved because we find that Azure pricing is a bit high.
Which other solutions did I evaluate?
We are planning to migrate our SAP system to the cloud, so we have been looking at and comparing different cloud solutions. We are analyzing and comparing Google Cloud Platform, Amazon, and the IBM Cloud. After we compare them all we will make a decision.
What other advice do I have?
The suitability of this product depends on the customer's requirements and needs. AWS is stable and nice, the Google Cloud Platform is really improving a lot, and IBM Cloud is also available. The decision for which to use will be based on what kind of solutions you are deploying and how you want to integrate them. Ultimately, it is best to choose the provider that is most suitable for your existing workload.
Overall, this is a good solution but there are certainly features that need to be improved, as well as the pricing.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at Rpc Data
Easy to add on services, relatively stable, and very scalable
Pros and Cons
- "Microsoft offers free courses and an exam on their products. Many of my colleagues who use Microsoft Azure take advantage of those free courses to help them learn about the solution in depth."
- "It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based."
What is our primary use case?
This solution is used to migrate data to the cloud. They have a few different ways that this can happen. You can use the public cloud or private cloud, for example. Or you can use a hybrid as well.
If you want to add some services, they have that capability to do that. Even if you want to improve your network, and you want to add your storage, or you want to maybe improve the speed of your infrastructure, they have that capability.
What is most valuable?
They own a SaaS model. They have applications such as Microsoft Office 365, which is a cloud service. When I was using Oracle Linux desktop, I was still able to use Microsoft Office 365 to do my daily work.
If I want to send a Word document, I don't have to install anything. I don't have to hassle with the installation of Microsoft Office in Linux. It's quite a process to do that. However, if we have the internet, we can do everything we need to without having to install anything. You can do all of the Office activities including PowerPoint, Excel, and Outlook. It's very easy.
Microsoft offers free courses and an exam on their products. Many of my colleagues who use Microsoft Azure take advantage of those free courses to help them learn about the solution in depth.
What needs improvement?
It would be nice if there was an on-premises version of the solution, and it wasn't just cloud-based. Oracle, for example, has both capabilities. Some people don't understand the cloud, or are hesitant, and this might prevent them from adopting the product. Also, migrating to the cloud can bring a lot of misunderstanding and a lot of trouble to some companies. Some prefer that their data is not moved from the premises, or have requirements to that effect. If Microsoft could address these concerns, that would be ideal.
The solution has a lot of terms of services. These should be simplified.
For how long have I used the solution?
I haven't been using the solution for very long. In fact, it has only been a few weeks at this point.
What do I think about the stability of the solution?
The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable for our organization.
What do I think about the scalability of the solution?
I have noticed that they have the capability to scale. Even you are not using some of the services, you can still scale. Let's say, you have bought large storage, and you notice that you no longer want to use it anymore. You have the chance to reduce that and not have to pay for more than you need. You pay as you go, therefore they have the capability to accommodate shifts in sizing. Most of the cloud providers do have that capability whereby you don't have to use something that you do not need.
We do plan to use the solution into the future as it does offer us good flexibility.
How are customer service and technical support?
I'm not really on the technical side of things, and therefore I don't generally deal with technical support. Therefore, I can't speak to their level of knowledge or their responsiveness.
Which solution did I use previously and why did I switch?
Previously, I've also used Oracle and IBM.
How was the initial setup?
I personally didn't have to do an installation.
All you need to do is read the documentation, and everything you need to know is right there. It's quite straightforward in that sense.
What's my experience with pricing, setup cost, and licensing?
The solution offers a freemium model. There are some things that they can give for free, however, if you exceed certain levels in terms of what you were initially given, then they have to charge you for that. That's why, usually when you create the account, they want you to use your credit card so that when you exceed your limit, they will be able to charge you for that.
When you want to do the license, there is a certain amount that you need to pay. The pricing varies according to usage and differs in terms of the services and the models that you need. For those who need a platform as a service for developers, or infrastructure as a service, or software as a service, they provide for those scenarios. However, the pricing will depend on the service that you want.
What other advice do I have?
I'm a consultant. I work as a partner with Microsoft.
We're using the latest version of the solution at this time.
I would recommend the solution to others.
I'd rate it nine out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr Solutions Architect at System Soft Technologies, LLC
Information protection is great as is the ability to provide temporary and secure access to vendors
Pros and Cons
- "Good information protection feature."
- "Could be more user friendly; initial setup is difficult to understand."
What is our primary use case?
The product is being used for document sharing and archiving. The company wants their customers to be able to pull certain documents that they put on file. The idea is that through active directory B2B, they will offer access to the different files and customers will be able to pull the files they need from the server. The company uses information protection to make sure that only the right people have access to the right files. We are integrators, mainly on the software side. We are partners with Microsoft Azure and I'm a senior solution architect.
How has it helped my organization?
The company has different vendors that they bring in. This product has made it easier to onboard those individuals and to provide access to them when needed and then to basically cut them off when the time comes. The way they have it set up, documents can't be downloaded. They are only accessible online but can be accessed from anywhere so the company doesn't have to worry about setting up VPNs and the like. They provide a username, password, a two-factor authentication and that enables access.
What is most valuable?
Information protection is a good feature because you can label different documents and different files, and that allows them to put like NDA files in a specific bucket, as opposed to just regular, safe or confidential storage.
What needs improvement?
This solution is not user friendly to set up and it's difficult to understand, particularly with regard to information protection and the sort of licensing needed to utilize it. Simplification would go a long way.
I'd like to see them improve on the watermarking. There's a feature that allows you to watermark documents that are checked out. Currently it watermarks a document with whoever publishes it. For example, if you wanted to watermark the email address, it doesn't watermark with the person checking out the file, but with the person publishing the document. It would be more valuable if the watermarking was related to the person checking out the document, in case it leaks out.
For how long have I used the solution?
I've been using this solution for several years and on my most recent project, for the past six months.
What do I think about the stability of the solution?
The stability has been great. We haven't had any issues whatsoever with stability.
What do I think about the scalability of the solution?
As far as I know, scalability is fine. Our current customer isn't huge so I can't speak to enterprise size customers. It's not infinite scalability, but it is Azure Cloud. If you need more storage, you buy more storage.
How was the initial setup?
The initial setup is fairly complex. There is a ton of documentation, but once you get through that it's really not difficult, it's just not intuitive. The product requires better documentation that explains things. I think a lot of it has to do with the licensing requirements. It's not obvious and so you can be following a step-by-step tutorial and still not get it right because the software requirements aren't right but it doesn't give you that in clear text.
You can probably set this up within 30 minutes, realistically, as long as you know all the steps. Unfortunately, it took about four or five hours to troubleshoot the situation because we didn't understand what the license requirements were. We had to go and obtain those licenses and try it a second time. It'll be fine now because we understand it but there are certain things like having to be a security administrator within the roles and responsibility matrix, and that's not really outlined in the documentation.
What was our ROI?
The company wanted it to deploy rapidly. They didn't want to spend a lot on this project to buy storage, and clear that storage, ensuring that it was 100% secure. This was either going to be a very short-term project or it was going to blow up to something large and they weren't sure which direction it was going to go. Enabling them to use OPEX spend just to utilize what they need when they need it at a low cost, was super valuable to them.
What other advice do I have?
I would recommend anyone wanting to implement this solution to carry out background homework on active directory, on information access management (IAM), and then understand the licensing before you deploy. That aside, it's pretty straightforward. I've learned that setting up secure documents doesn't have to be difficult as long as you take into account those caveats of understanding your licensing and active directory.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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great, an amazing organization to work with. You did a great job!