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reviewer1666392 - PeerSpot reviewer
Senior Vice President Information Technology at a computer software company with 5,001-10,000 employees
Vendor
Easy to understand, helpful technical support, and scalable
Pros and Cons
  • "We are using Microsoft Azure because our organization uses a lot of Microsoft solutions. We have used Microsoft technology for a long time and we have internal engineers with great capability that understand the technology. This is why Azure is the best for us."
  • "The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed."

What is our primary use case?

We use Microsoft Azure for different use cases. For example, we are hosting our corporate website on Azure. We are a software development company and we have hundreds of development and testing environments in Azure. Additionally, we use different Microsoft services, such as Office 365 and Azure Active Directory. A lot of our services are based on these technologies.

What is most valuable?

We are using Microsoft Azure because our organization uses a lot of Microsoft solutions. We have used Microsoft technology for a long time and we have internal engineers with great capability that understand the technology. This is why Azure is the best for us.

What needs improvement?

The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed.

For how long have I used the solution?

I have been using Microsoft Azure for approximately four years.

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December 2024
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What do I think about the stability of the solution?

Microsoft Azure is stable.

What do I think about the scalability of the solution?

The solution is scalable.

We have hundreds of users using this solution in my organization.

How are customer service and support?

The technical support has been great.

Which solution did I use previously and why did I switch?

We use Google GCP and AWS by Amazon.

How was the initial setup?

The initial setup is not a problem it is similar to competitors, such as AWS.

What's my experience with pricing, setup cost, and licensing?

The pricing of Microsoft Azure is not very flexible.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer1448031 - PeerSpot reviewer
Head of Business Security Advisory at a retailer with 10,001+ employees
Real User
Responsive and dedicated support, and the security is good
Pros and Cons
  • "The support is responsive and dedicated to SMEs."
  • "Overall, the solution is good but there are some minor technical issues that can be resolved."

What is our primary use case?

We use Microsoft Azure for many different things. It depends on the customer's requirements. For some, they use it for tasks, data lakes, and integration. Others use it for Business analytics.

There are a few easy ones that use it as the ESPs, a few workloads, creating a three-tier application database and web for specific internal clients, or it could be larger with several integration points.

What is most valuable?

I worked with one of the largest airlines in the region or perhaps even in the world, and Microsoft service was one of the most prestigious ones.

What needs improvement?

Overall, the solution is good but there are some minor technical issues that can be resolved.

For how long have I used the solution?

I have been using Microsoft Azure for quite some time. Including the previews, it has been five or six years.

How are customer service and technical support?

The support is responsive and dedicated to SMEs.

When there is a new case or, a requirement from the business, we rapidly check with the vendors in our region. We also sometimes work directly with Microsoft.

Which solution did I use previously and why did I switch?

Generally, I work in IT and have experience with some cloud-based solutions.

There are several products that I appreciate from a security standpoint.

What other advice do I have?

I work in security and tend to appreciate security products more.

I would rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
838,737 professionals have used our research since 2012.
Sr. Systems Engineer / Tech Logic Consultant. at a non-tech company with self employed
Real User
Feature-rich, good update management, stable, and easy to install
Pros and Cons
  • "The most valuable features of this solution are the Access Management and the PIN modules."
  • "Because it has a lot of features, a person just coming into Microsoft Azure might feel that it is a bit complex."

What is our primary use case?

We use Microsoft Azure to patch our servers. We are also using it for creating and access management.

How has it helped my organization?

We have several benefits in having Azure on board. If you are Microsoft-centric, you get gold certificate partnerships. Furthermore, if you elect MSP, you have MSP certification, which allows you to have more customers on board.

What is most valuable?

The most valuable features of this solution are the Access Management and the PIN modules. They are very good features.

Update management is also very good, for both on-premises and for cloud services.

Microsoft Azure is a very good product. For my requirements, it works fine.

It's user-friendly, and the reporting is good.

What needs improvement?

Because it has a lot of features, a person just coming into Microsoft Azure might feel that it is a bit complex. Once you are familiarized with it, they will find that it is organized in a structured way.

It's a bit clunky at first.

For how long have I used the solution?

I have been using Microsoft Azure for two yes, but I would not say that my experience is at the expert level.

We are using the latest version.

What do I think about the stability of the solution?

Microsoft Azure is a stable product.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and technical support?

I have not contacted technical support. 

There is a lot of documentation available online.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It's a pay-as-you-go subscription.

What other advice do I have?

Overall, I would recommend Azure to anyone who is interested in using it.

I would rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer1499406 - PeerSpot reviewer
General Manager at a tech company with 11-50 employees
Real User
A reliable, stable, and scalable solution that meets our needs and is easy to implement and use
Pros and Cons
  • "There are many useful features. We use web apps, so instead of starting a web server, we just have machines running some web services. This was helpful for us in terms of the scalability of the application. We also use Active Directory for authentication and some services for the data backup. It is a very good and reliable solution. It was easy to implement this solution. It fits very well into our plans and covers our needs to provide infrastructure in the cloud. The portal to configure new resources is very easy, and it is very easy to allocate new resources."
  • "We would like it to be cheaper. As a customer, we always want to pay less."

What is our primary use case?

Our production system is on Microsoft Azure. We are using the latest version of this solution.

We have services for the data in the SQL Server database. We also have servers for our web-based applications. All transactions occur in this environment. We also have a mirror environment in Azure, which is a different cloud geographically. 

What is most valuable?

There are many useful features. We use web apps, so instead of starting a web server, we just have machines running some web services. This was helpful for us in terms of the scalability of the application. We also use Active Directory for authentication and some services for the data backup.

It is a very good and reliable solution. It was easy to implement this solution. It fits very well into our plans and covers our needs to provide infrastructure in the cloud. The portal to configure new resources is very easy, and it is very easy to allocate new resources.

What needs improvement?

We would like it to be cheaper. As a customer, we always want to pay less.

For how long have I used the solution?

I have been using this solution since 2013.

What do I think about the stability of the solution?

In the past, they had some major outages, but it is a pretty stable platform.

What do I think about the scalability of the solution?

It is very scalable. It is as easy as assigning more resources, but it also depends on the architecture. If you have web apps or microservices, it is easy to implement a kind of dynamic or elastic growth. When you have a lot of activities, Azure will automatically assign more resources, which is pretty convenient.

We have around 200 users in our company, but we also have a merchant network that uses our system. This network has about 1,000 users.

How are customer service and technical support?

We had to escalate one case with the Microsoft team because we lost the connection with a data store. We got a response back within an hour of the event, and it was normal. Their service is fine in this regard. You can also have a better support contract, but what we have is enough for our purposes and needs.

How was the initial setup?

It is pretty easy. You just have to follow the step-by-step guidelines. The deployment happens almost immediately. If you need to increase or upgrade a server or have a new server, you just go to the portal and create a new resource, such as a server or a disk. It is very fast. There is no waiting time at all.

What's my experience with pricing, setup cost, and licensing?

Its price can be cheaper. Price is always an issue. We pay around $10,000 per month for all resources.

Which other solutions did I evaluate?

We are launching a new platform for software as a service. We create our software, and for a new concept and architecture, we are comparing AWS with Azure. We are exploring AWS. It is a different stack, and we don't have much experience with it. So far, we don't have a lot of information about production on AWS because the product is not live yet. It will take a couple of months to be finished.

What other advice do I have?

It is a good solution. If you have any on-premise applications, you have to be very careful about the architecture. What you don't want to do is copy what you have in your data center and put it on the cloud because there are various alternatives once you are in the cloud. Therefore, I would recommend others to review the architecture and take advantage of the features that it provides.

I would rate Microsoft Azure a nine out of ten. We are happy with Microsoft and this solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user8436 - PeerSpot reviewer
Architect at a tech vendor with 10,001+ employees
Vendor
Building Private Clouds with Windows Azure Pack (WAP)

The model of elastic self-service deployment of VMs and applications that come with the Azure public cloud are changing the way IT departments allocate servers. Rather than tying servers to a specific application, IT departments now look to provide a pool of shared and dynamically self-allocated resources. There are compelling needs to run on premise a private version of the Azure Cloud that provides a lot of the multi-tenant services and benefits of the public Cloud. There are a lot of hosting partners that want to offer these Azure Cloud OS services to their customers. MS wants to give a consistent platform across hosting providers, private DCs, and Azure Cloud. The newly released Windows Azure Pack (WAP) decouples and brings a few of Azure OS features and a modified portal with common code base into the private Cloud. It allows an enterprises to assume the role of service providers. It removes limitations to allow service providers to try and garner enterprise workloads.

Using WAP, your IT department can install these new features. (This was previously Windows Azure Services for Windows Server released at start of 2013 with System Center). The Azure Pack is built on top of Windows Server 2012 and System Center R2/ with Service Provider Foundation. An IT Dept. that builds on w2012 and Sys Center can move to WAP anytime. One of WAP’s goals is to drive a consistent IT ops and developer experience. These technologies will evolve over time. Some features for Azure will be released first in WAP and rolled into Azure Cloud, and vice versa. WAP comes at no cost for datacenters running System Center and Windows Server 2012.

Here are the services/workloads in the first release of Windows Azure Pack.
1. Web sites
• IIS currently is a server-centric platform but needs to evolve to be Cloud-first. IIS team rebuilt a new hosting PaaS with LB and scaling on-demand, dev0ps optimized. High-density supports 1000s of users on less of a cost than IIS with new capabilities. This is a good motivation to move into the on premise Cloud instead of running original IIS.
• Multi-machine PaaS container with data and app tier and Load balancing. The platform can talk to many source code providers. As an IT Ops person you just deploy the Web PaaS and don’t have to mess with configuration issues.

2. Service Bus
• Been on premise awhile but had restrictions. Now is same messaging architecture as Azure Cloud service bus with no limitations.
• Reliable messaging to build a cloud app that scales and communicates with other apps or across other boundaries. Messaging allows a way to pass and receive messages cross platform.
• Supports publish and subscribe messaging patterns across a variety of access points on multiple platforms using standard protocols.

3. Virtual Machines (IaaS)
• Allows you to provision and manage VMs as a consumer and define your networking. Gallery of apps and fully self-service experience for provisioning VMs.
• Consistent Azure VM API on premise and in Cloud so you can access VMs the same way regardless of where DC is that you are using.
• Adds a new Azure feature called Virtual Machine Roles (like AMIs in AWS which are Amazon EC2 Virtual Machine Templates). A VM Role provides a way to scale VMs elastically and define metadata for its container and its parameters. They are VM templates the IT Department can define to make available for self-provisioning and can scale. Templates can be versioned and take initial container info such as instance count, VM size, and hard disk. Provide admin credentials and OS version, IP address type and allocation method for IP address. You can specify app specific settings as well.
• Virtual Networks allows you to define VMs. Site to Site connectivity allows customers to connect their Cloud networks to their private networks. Good for hosters as well as the enterprise.

4. Service Management Portal and API
• Federate identities, Active Directory, and standards based.
• Take same portal as in Azure, decouple it, and run it in the on premise DC and talks to the consistent Service Management API.

Service Consumers
Service consumers are those who consume apps (developers) and infrastructure (IT Ops) from Service Providers. They need self-service admin and want to acquire capacity upon demand within limits defined by IT Dept. or hosting provider (have an internal approval process to increase beyond limits). Need predictable costs and get up and running quickly.

IT Depts. are now moving internally using a charge-back model (internal dollars vs. credit card) where IT Ops are charging back to different departments, almost like internal hosters. Today some internal IT requests lead internal folks to go out of band to get their job done via external hosting providers or acquire HW/SW without IT approval. WAP helps with simple and quick self-provisioning so no longer need to acquire hosting hardware outside IT budget.

Additional Consumer Services
• Integration with AD for the enterprise. ADFS and co-admins that are critical for the enterprise (Not for service providers).
• Integration with SQL Server and MySQL. Support for SQL Server always on to make DBs highly available across cluster.
• Co-Admins in WAP allows you now to associate an IT group with a co-admin account. This does not exists in Azure Cloud yet.
• Console Connect – Today Remote desktop in Azure Cloud IaaS will only work on a public network (RDP for Windows VM or SSH for Linux). If you can’t get to it publicly you can’t remote into VM. Now, with WAP, you have a new feature called “Console Connect” through a secure channel that allows you to connect into a machine that is not running on a public network but in an enterprise on premise network.

Service Providers
Service Providers want to provide the most service at lowest cost to service consumers. Providers want to use hardware efficiency by automating everything. Also may desire to provide differentiate on SLAs and profiles for different environments – thus different SLAs per workload that is not present in public cloud.
As the enterprise looks to move from capital to operational expenditures service providers see a window of opportunity to acquire enterprise business in the leased model of a private Cloud. WAP allows service providers to easily shift their offerings in this direction to attract this business from the enterprise.

Provider Portal
WAP supplies a Provider Portal for the cloud services that Service providers can offer their tenants (for enterprises or hosters). Can provides different SLAs to customers through portal and tailor how you offer those services. The Provider portal runs inside the enterprise firewall. It manages a different set of objects than the normal portal. You can manage a high-level PaaS Web hosting container that hosts multiple Web sites. You can connect to VM clouds and service bus deployments along with their health. There is an automation tab that integrates with run books in System Center and you can edit workbook jobs and schedule them, and tie them to events coming from System Center.

Additional Provider Services
In the Provider portal there is a Plans service that allows providers to decide what types of plans a customer can access. Providers pick services to make available and then define a set of constraints and quotas for each subscription for subscribers. Providers can pick the VM template and Gallery items available. Maps capabilities to backend infrastructure.
• Public plan allows subscribers to try out a plan
• Private plan allows you to manually permit a subscription.

Additionally in the Provider Portal there is a User Accounts service allowing providers to manage users and add co-admins or suspend/delete a subscription.

For additional information on the Windows Azure Pack go to http://www.microsoft.com/en-us/server-cloud/windows-azure-pack.aspx.

Disclosure: The company I work for is a Microsoft Partner - http://www.aditi.com/about-us/alliance/

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1123320 - PeerSpot reviewer
Software Professional at a manufacturing company with 5,001-10,000 employees
Real User
Easy to configure, improves infrastructure performance, and lowers cost
Pros and Cons
  • "The most valuable aspect of this solution is its ease of use."
  • "From a security perspective, there is always something that can be improved as we serve our customers."

What is our primary use case?

Microsoft Azure assists in lowering the cost of on-premises infrastructure as well as improving performance.

What is most valuable?

The most valuable aspect of this solution is its ease of use.

It is quite easy to configure, including the resources.

What needs improvement?

We don't have any expectations. We have recently stabilized our application in terms of moving to the Cloud. We are still exploring the features available in Microsoft Azure, so determining what could be improved is difficult.

More integration may be required in the future, but I don't believe it is necessary for us at this time. We would be working with a hybrid platform more than anything else.

From a security perspective, there is always something that can be improved as we serve our customers.

For how long have I used the solution?

I have been using Microsoft Azure for approximately one year.

What do I think about the stability of the solution?

Microsoft Azure is a stable solution.

What do I think about the scalability of the solution?

Microsoft Azure is a scalable product.

In our organization, we have more than 5,000 employees who use this solution. The organization itself has moved onto the Microsoft Azure Platform.

At this time we will not be increasing our usage.

How are customer service and support?

I have not contacted technical support, but perhaps the infrastructure team has.

Which solution did I use previously and why did I switch?

All of our applications are developed using Microsoft.NET Technologies. We prefer to use the Microsoft Platform.

Salesforce CRM is a tool that we use internally, as well as Symantec.

For virtual meetings we use Teams.

How was the initial setup?

I was not involved with the initial setup. We have a team of two members to deploy and maintain the infrastructure.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees.

What other advice do I have?

I would recommend this solution to anyone thinking about using it.

In my opinion, everything is fine, I would rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Santiago Ochoa - PeerSpot reviewer
Consultant at Open Source & Cloud Advisory Services Architect IBM
MSP
Top 10
Good storage and elasticity with reasonable pricing on offer
Pros and Cons
  • "The pricing is quite good, and it is designed as pay-per-use."
  • "Maybe Microsoft could improve its monitoring around the networking."

What is our primary use case?

I use Microsoft Azure for different clients. I have different workloads or different architecture in Azure.

The most common use case is for migrations from on-premise to cloud. The principal solution is for a virtual machine, storage, and networking. 

What is most valuable?

The principal features that I use include computing, networking, and storage.

The elasticity within the cloud is great for clients to complete their pre-determined goals.

The cost is pretty good. They have a pay-per-use way of dealing with licensing that is very attractive. Migrating to the cloud becomes very attractive due to this.

The solution can scale.

Stability has been good.

What needs improvement?

Maybe Microsoft could improve its monitoring around the networking.

Clarity on the cost of the things could be better in some cases. For example, it's difficult to do a report with the cost of the things in Azure. Their calculator to estimate the cost needs to improve in terms of the estimation they provide.

For how long have I used the solution?

I have five years of experience with this product.

What do I think about the stability of the solution?

There are some products that have good stability and virtual machines - depending on your setup and configuration - are very good. With Microsoft Azure, it's very rare that I even have a problem with it. In any solution, there's always some form of issue, however, with this, it's less common.

What do I think about the scalability of the solution?

I've found the scalability to be quite good. 

I have worked with clients that have 300 users or more, however, sometimes with a smaller client they will have maybe 60 or 100 users.

How are customer service and support?

Technical support is very good, however, it depends on the problem. There are some problems that originate with the client itself that Microsoft, naturally, couldn't necessarily resolve due to the origin of the problem. However, in general, I haven't had any problems with the support with Microsoft. They are helpful and responsive. 

How was the initial setup?

Whether the initial setup is straightforward or complex depends on the client. There are some products that are more complex to set up. However, for me, it's easy to deploy different features or different products. It's easier compared to on-premise deployments.

Deployments can be two to three months for an enterprise.

For maintenance, you need a good team with good skills in Microsoft Azure, especially in the cloud due to the fact that it's a bit different. Things are different in the cloud compared with on-premise. 

What about the implementation team?

I am able to deploy the solution for clients. 

I work with a team in my company. When, for example, we need help or support from Microsoft, we have a contact with the architect of this provider to resolve some issue or some problem that we have in the cloud.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite good, and it is designed as pay-per-use.

What other advice do I have?

We are partners with Microsoft.

I am an architect, cloud architect, and I work in design solutions and implementing solutions in the cloud.

I'd rate the product at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director comercial at a comms service provider with 11-50 employees
Real User
We like its compatibility with other operating systems
Pros and Cons
  • "One of the best features is the last package security of upgrades to Microsoft Azure. Also, we like Azure's compatibility with other operating systems."
  • "We use Microsoft Server 2019 and 2016. And I didn't like the 2019 client, so we had to downgrade back to 2016. The main issue there was its monitoring system. Our client needed an alternative, and if they were using more Windows products, they also needed to make that downgrade."

What is our primary use case?

We've been using Microsoft Azure for federal government installations, and it has been really useful. Azure works well with the servers and equipment that we use. We've been deploying a hybrid environment, so this has been a great tool for our clients. For example, we've been upgrading systems for a secure health institution in Mexico City, so we deployed an Azure-based management system for the entire institution. However, things weren't so easy for some of our other clients. In one case, we used Azure to manage all the mortgages, connectivity, and databases for a huge mortgage provider. We managed all that information in Microsoft Azure. 

What is most valuable?

One of the best features is the last package security of upgrades to Microsoft Azure. Also, we like Azure's compatibility with other operating systems. 

What needs improvement?

We use Microsoft Server 2019 and 2016. And I didn't like the 2019 client, so we had to downgrade back to 2016. The main issue there was its monitoring system. Our client needed an alternative, and if they were using more Windows products, they also needed to make that downgrade.

For how long have I used the solution?

I started working with Microsoft Azure around 10 years ago.

What other advice do I have?

I would rate Microsoft Azure 10 out of 10. We like how accessible it is to the end-user, not just the engineers or developers.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.