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M. I. S. Manager at Ruby Mills Ltd
Real User
Has the ability to give a BMR for all the workstations or servers that I want to connect to
Pros and Cons
  • "Its capability to give a BMR for all the workstations that I want to connect to."
  • "The user friendliness could be improved."

How has it helped my organization?

I found Microsoft DPM pretty useful. It satisfied most of my requirements. We have a local tape drive as well, so we do an online backup of the exchange onto hard discs which later gets transferred to the tape drive. It seems to be fulfilling all the requirements, except I would say it's not very user-friendly.

What is most valuable?

One of its most valuable features is its capability to give a BMR for all the workstations that I want to connect to or to the servers, as well as the fact that it could do an online backup off the exchange.

What needs improvement?

I would say the user-friendliness could be improved because I have found that my colleagues are not finding it very easy to use. I have used it quite well. I was able to do a lot of features within it, but for a frustrated user, it becomes a little user-unfriendly. Also, one issue was if I wanted to restore mail - it's not feasible here.

For how long have I used the solution?

I have been familiar with this solution for about six years.

Buyer's Guide
Microsoft DPM
November 2024
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What do I think about the stability of the solution?

I had no problem with the stability - I could easily schedule it for the times I wanted the backups to take place.

What do I think about the scalability of the solution?

I didn't have any issues with the scalability.

How are customer service and support?

I only contacted customer support once. It's a brilliant product. 

How was the initial setup?

The initial setup was straightforward. It took about an hour. I did it myself.

What's my experience with pricing, setup cost, and licensing?

We bought the system center and we bought the DPM, as well, so I didn't need to upgrade the product at a later stage. I bought the SA for one year so it didn't cost much. I can't remember what I paid for the total licensing cost of that. Then, after one or two years we bought it on a three-year fee scenario and since then I have not had the need to buy any more SA solutions.

What other advice do I have?

I would rate Microsoft DPM an eight on a scale from1-10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Analyst at a financial services firm with 501-1,000 employees
Real User
Good search capability and supports full-system backup
Pros and Cons
  • "The most valuable feature is that DPM has an index so individual files can be searched."
  • "Additional Hyper-V knowledge would be great."

What is our primary use case?

This solution is part of our main disaster recovery as well as long term recovery solution policy. It will work on physical and virtual machines.

How has it helped my organization?

Moving to this solution has improved our backup capability. Zerto is only able to replicate virtual machines whereas DPM is capable of backing up everything.

What is most valuable?

The most valuable feature is that DPM has an index so individual files can be searched. This is our primary tool for recovering deleted files or folders. Once we implement a System Center Operations Manager, all of our DPM servers can then be seen on one dashboard.

What needs improvement?

Additional Hyper-V knowledge would be great. There are some articles online detailing the interaction with hypervisors. Using the built-in tools would speed up some of the normal routine procedures.

For how long have I used the solution?

I have been using Microsoft DPM for over three years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

DPM is easily scalable. There is a database stored on a SQL server in which the size needs to be monitored.

Which solution did I use previously and why did I switch?

Prior to using DPM, we used Zerto.

Zerto has a fast recovery of entire machines whereas DPM has an index so individual files can be searched. DPM is capable of backing up both physical and virtual machines.

How was the initial setup?

There were some quirks in the initial setup. I needed to make certain the SQL versions and reporting was completely patched but not necessarily updated. DPM is only happy with certain versions so do not upgrade SQL to the latest and greatest. Follow guidelines laid out on the Microsoft-DPM web sites.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft DPM
November 2024
Learn what your peers think about Microsoft DPM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
M. I. S. Manager at Ruby Mills Ltd
Real User
Good stability with an easy initial setup and capable of scaling
Pros and Cons
  • "The initial setup is quite straightforward."
  • "The user interface can be improved quite a bit."

What is our primary use case?

We primarily use the solution as a backup. We have some standalone and beta on it, however, we haven't got the whole stack on it now.

How has it helped my organization?

It has improved the organisation by taking care of disaster recovery.

What is most valuable?

The solution works well as a backup.

The initial setup is quite straightforward.

You can scale the solution easily.

The stability is very good.

What needs improvement?

The user interface can be improved quite a bit.

Overall, I wouldn't describe the solution as user-friendly. It's not very intuitive.

The issue is that for users who are not interacting with the product regularly, it becomes difficult to trace the various functionality available. The product version that we have does not have

For how long have I used the solution?

I've been using the solution for almost a decade at this point. It's been about nine years. It's been a while.

What do I think about the stability of the solution?

The solution is stable and reliable. It doesn't crash or break down. There aren't bugs or glitches. It works well.

What do I think about the scalability of the solution?

The solution can scale if you need it to. That's not a problem at all.

We have about 200 users on the solution right now.

I'm unsure as to if we will increase usage in the future. That's not due to the nature of its scalability. Rather, we find it's not user-friendly enough.

How are customer service and technical support?

We've been satisfied with technical support so far. They are knowledgable and responsive. I have no complaints about their level of service.

How was the initial setup?

I wouldn't describe the initial setup as complex. It's pretty straightforward.

The deployment doesn't take too long. It takes about an hour in total to do everything you need to do.

What about the implementation team?

I handled the implementation myself. I didn't need the assistance of a consultant or integrator. It was handled in-house.

What's my experience with pricing, setup cost, and licensing?

I bought the license for the solution from Microsoft as part of System Center. I'm not sure of the exact cost of the solution.

Which other solutions did I evaluate?

We did test a couple of other different solutions before we ultimately chose DPM.

What other advice do I have?

We're just Microsoft customers. We don't have a business relationship with the company.

I believe that I am using the latest version of the solution. We got into later versions as we didn't use the beta version.

I wouldn't recommend this solution to others right now. It's not user-friendly enough. That level of annoyance with the product can really kill it.

I'd rate the solution eight out of ten. They used to give away this product and they stopped doing that. It would be nice if they returned to having it as a free solution. It would also be nice if they took some time to reconsider its design in order to make it more user-friendly in the future.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rodney Carlson - PeerSpot reviewer
Rodney CarlsonSystem Analyst at a financial services firm with 501-1,000 employees
Real User

I agree with the assessment of DPM. Being a fellow user, I would include to keep an eye on the storage hardware solution. As it is used more, there are IO spikes and the storage needs to be able to accommodate this.

reviewer1510686 - PeerSpot reviewer
System Administrator at a manufacturing company with 10,001+ employees
Real User
Suitable for small sites and businesses with Microsoft products, easy to use, but needs better reporting and better portability for other vendors
Pros and Cons
  • "It is almost perfect for Microsoft products. It is not a very powerful tool, but it is okay for small sites and small businesses with Microsoft products. It is easy to use for backup and restore. It is good for backing up Microsoft servers such as Exchange and SharePoint servers."
  • "It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database. It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality. Its reporting should also be better. Reporting is too weak in DPM."

What is most valuable?

It is almost perfect for Microsoft products. It is not a very powerful tool, but it is okay for small sites and small businesses with Microsoft products.

It is easy to use for backup and restore. It is good for backing up Microsoft servers such as Exchange and SharePoint servers.

What needs improvement?

It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database. 

It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality. 

Its reporting should also be better. Reporting is too weak in DPM.

For how long have I used the solution?

I have been using this solution for six years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

Their technical support is moderate. I am an expert in DPM, so I don't need support many times.

How was the initial setup?

Its installation is straightforward. It takes one hour at the most.

What about the implementation team?

I installed it myself.

What other advice do I have?

I would recommend this solution for small businesses and small sites. I plan to keep using this solution.

I would rate Microsoft DPM a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of ICT Infrastructure & Security at a tech services company with 10,001+ employees
Real User
Good compatibility and the automated procedure works well, but the management reporting needs improvement
Pros and Cons
  • "The automated procedure is quite good for us, as it is able to capture all of the information that we require."
  • "Management reporting could be improved."

What is our primary use case?

We are using this product for backing up our entire environment, which includes our ERP and all of the other systems that we have.

How has it helped my organization?

The whole idea for doing a backup is to be able to fully recover and restore, and some of the options are quite good for us. We have been happy with the recovery tasks that we've carried out.

What is most valuable?

The automated procedure is quite good for us, as it is able to capture all of the information that we require.

The compatibility is very good. We have an IBM AS/400 machine in our office that we're using, and we're able to back it up fine. This is the same for other systems, as well. I think that overall, it is really adaptable, compatible, and scalable.

What needs improvement?

Management reporting could be improved.

For how long have I used the solution?

I have been using Microsoft DPM for the past four years.

What do I think about the stability of the solution?

I think that Microsoft DPM is very stable. We are a local authority and we are running multiple health information systems, engineering, and financial systems.

What do I think about the scalability of the solution?

We have a vast number of systems and we're scaling up to more than 4,000 users. As of now, we have been able to scale up to our requirements.

How are customer service and technical support?

We have been in contact with Microsoft technical support here and there. We have a local supplier that we work with, and it is important to keep in mind that DPM isn't the only product that we are using. We also use a configuration manager, an operations manager, and a service manager which is the service desk. The entire set is the Management Suite.

In terms of response time, they are okay. However, we've had an issue with not being about to get the kind of reports that we want in terms of managing our environment.

How was the initial setup?

The initial setup was really straightforward and we didn't have any challenges. It took us between two and three weeks to deploy.

What about the implementation team?

We completed the implementation and deployment in-house and without any issues.

Our IT department is divided into four groups which are security, infrastructure networks, MIS, and solutions. We have three engineers who are responsible for DPM.

What other advice do I have?

We are currently working with an on-premises deployment but we want to use the hybrid option now. We are looking forward to seeing how it performs.

To this point, from what we have been using, we have found this product to be okay and we haven't had any major issues. We are happy with the features that we have.

Overall, we are happy with this product. At the same time, I cannot give it a perfect rating until I see how well it scales in the cloud.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1350732 - PeerSpot reviewer
Managing Director at Adalites
Real User
Great features and functions flawlessly; integration with other products is not sufficient
Pros and Cons
  • "It has an application backup, a file backup, a system backup and a hypervisor."
  • "Compatibility and integration with other products needs improvement."

What is our primary use case?

My work is on the customer side. I analyze a company's situation and figure out what's best for them from a cost perspective and an installation perspective. I'm a customer of Microsoft and managing director of the company. 

What is most valuable?

I would definitely recommend data protection DPM. It has an application backup, a file backup, a system backup and a hypervisor. It works flawlessly, never a problem.

What needs improvement?

They could improve the compatibility and integration with other products and the ability to do file-to file backups of other products. I also find the hard disk aligning quite complicated and that should be simplified. 

For how long have I used the solution?

I've been using this solution for nine years. 

What do I think about the scalability of the solution?

The scalability of the solution is fine for Microsoft products, but there are issues when it comes to backing up other databases because I cannot take the file-to-file backup which creates some problems. 

How are customer service and technical support?

From the time you purchase the support they're there to help you. The price is good and that helps. There isn't a price match for DPM right now in the market.

How was the initial setup?

Deployment time depends on the user case; how many servers you have, etc. However, the basic installation can probably be done in two or three hours. Configuration depends on the products you're backing up, how many there are and the number of servers. I have my own team for deployment and I'm also Microsoft certified.

What other advice do I have?

I recommend Microsoft DPM as it is a cost-effective solution that works. It's worth checking the limitations of DPM before deployment, which can be done by reading the documentation. Make sure it's suitable for your needs and that it's going to work for you.

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user175563 - PeerSpot reviewer
Senior Systems Administrator at a tech vendor with 501-1,000 employees
Vendor
Fast restores​ improved the business but a recent minor upgrade required a reboot of all of my protected 2008 servers

What is most valuable?

Ease of D2D and D2T backups.

How has it helped my organization?

Fast restores

What needs improvement?

In the areas of disaster recovery.

For how long have I used the solution?

2.5 years.

What was my experience with deployment of the solution?

Recent minor upgrade required a reboot of all of my protected 2008 servers. This I considered unacceptable as I had to reschedule an outage window to reboot 100+ servers. 

What do I think about the stability of the solution?

Yes, occasionally protection will stop working say for a simple system state backup.  

How are customer service and technical support?

Microsoft support for this product is very good. Open a web ticket and they will call you and still maintain the ticket as a web ticket

Which solution did I use previously and why did I switch?

Organization used BUExec but migrated to DPM because of Microsoft licensing and cost to maintain BUExec.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house implementation.

Which other solutions did I evaluate?

Not given opportunity by management to evaluate additional products.

What other advice do I have?

Very good for Microsoft workloads. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator with 51-200 employees
Real User
A solution with a good user interface that's stable and quick to set up
Pros and Cons
  • "The user interface is very good. The reporting and monitoring features are also good."
  • "The data tagging feature needs improvement. The solution could be a bit more intuitive in certain aspects."

What is our primary use case?

I primarily use the solution for my documentation projects.

What is most valuable?

The user interface is very good. The reporting and monitoring features are also good.

What needs improvement?

The data tagging feature needs improvement. The solution could be a bit more intuitive in certain aspects. 

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable. We've never had any issues.

How are customer service and technical support?

Technical support is good. We're satisfied with the level of support we get.

How was the initial setup?

The initial setup is very easy. Deployment takes less than an hour.

What about the implementation team?

We did use consultants to assist with some features.

What other advice do I have?

We use the on-premises deployment model.

Overall, I really like the product. There's not really any feature that is missing.

I'd rate the solution eight out of ten. it's very user-friendly, and I can do everything I need to do. It's very simple for me to use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Microsoft DPM Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Microsoft DPM Report and get advice and tips from experienced pros sharing their opinions.