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Dell Avamar vs Microsoft DPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Dell Avamar support varies; prompt resolutions praised but language barriers, delays, and post-EMC acquisition challenges affect satisfaction.
Sentiment score
9.0
Microsoft DPM's customer support quality varies widely, with some users finding it excellent and others facing significant challenges.
 

Room For Improvement

Sentiment score
4.1
Dell Avamar needs user-friendly updates, better integration, improved support, and enhanced features for modern environments at competitive pricing.
Sentiment score
2.9
Microsoft DPM requires enhancements in data tagging, backup functionality, reliability, integration, user-friendliness, compatibility, troubleshooting, cloud availability, and governance.
 

Scalability Issues

Sentiment score
6.8
Dell Avamar is scalable, fitting various company sizes but may incur costs when expanding infrastructure for increased data volumes.
Sentiment score
8.0
Microsoft DPM scales well with Microsoft products, but non-Microsoft compatibility and larger data backups may require alternative solutions.
 

Setup Cost

No sentiment score available
Dell Avamar pricing is seen as high, with discounts for larger organizations and cost variability due to licensing models.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
Dell Avamar is stable and reliable, but sensitive to shutdowns; users rate it 7-10 and appreciate infrastructure support.
Sentiment score
8.0
Microsoft DPM is generally stable, reliable for financial and health systems, but has occasional patching and integration challenges.
 

Valuable Features

Sentiment score
8.3
Dell Avamar excels in deduplication, fast recovery, ease of use, platform integration, and efficient, comprehensive data protection.
Sentiment score
8.3
Microsoft DPM is praised for its user interface, integration with Microsoft products, robust recovery, scalability, and stability for small businesses.
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
12th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
87
Ranking in other categories
Deduplication Software (3rd)
Microsoft DPM
Ranking in Backup and Recovery
31st
Average Rating
7.0
Reviews Sentiment
7.5
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Dell Avamar is 3.6%, down from 4.1% compared to the previous year. The mindshare of Microsoft DPM is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Sebastien Chene - PeerSpot reviewer
Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh
What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar.
RifkanHasan - PeerSpot reviewer
Backup and recovery that is stable but support is no longer in existence
The DPM is pretty good, but when it comes to external devices, you can't back up to the external device. It's a huge drawback because once everything goes down, it goes down fully. We can't take a snapshot and take it outside, which is a problem. Also, when it comes to recovery, the recovery process doesn't work properly. It doesn't recover. One of our drives failed and when we wanted to recover it from the other drive, it never worked. So, we couldn't recover the data. Recovery of data if the server goes down, is not very good. The DPM is good apart from the support services. We were told that the support was no longer in existence, which is why we are looking for another provider. In the next release, I would like to see backup to external devices, so it can always restore the backup and we can take it externally and store it somewhere that it is off-site and archived. Currently, it does not allow us to do that because it is required to be in one location.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Government
11%
Manufacturing Company
11%
Computer Software Company
17%
Government
10%
Educational Organization
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
What do you like most about Microsoft DPM?
This solution helps us to manage all of the operations across servers and different workstations.
What needs improvement with Microsoft DPM?
DPM is not easy to back up another non-Microsoft solution. It does not have good capabilities to restore and back up non-Microsoft solutions. It can back up, yet it lacks features compared to Veeam...
 

Also Known As

Avamar
DPM, Data Protection Manager, MS DPM
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker
Find out what your peers are saying about Dell Avamar vs. Microsoft DPM and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.