I am a Power BI technical senior developer and consultant and I use Power BI to provide solutions for my clients.
BI Consultant at a manufacturing company with 1,001-5,000 employees
DAX and M Query makes impossible things possible, but is overall lacking in visual standardization
Pros and Cons
- "Everything that's in M Query and DAX is the heart of Power BI because with these tools you can make up for a lot of other missing features."
- "There is no specific area that I have a problem with. It's just that, with whatever feature you come across, every visual has its own formatting and behavior. What you get in one visual for a feature, you don't seem to get in another."
What is our primary use case?
What is most valuable?
Everything that's in M Query and DAX is the heart of Power BI because with these tools you can make up for a lot of other missing features. When I say "missing features", I mean it in the sense that, even if you don't have a direct feature to do something, there are quite a few workarounds that you can figure out with DAX and M Query to make different situations work. I think these two are really the soul of the tool because they make a lot of impossible things possible.
What needs improvement?
There's a lot of room for improvement because Power BI is a new tool and hasn't really been in the market for that long, especially considering alternative tools such as MicroStrategy or Tableau which have been around for more than a decade. Because Power BI is younger than those tools, I feel it hasn't reached a certain level of maturity that comes with time and it is lacking in quite a few areas which I'm hoping will be seen to in the future, given how it has been progressing so far with its new releases.
There is no specific area that I have a problem with. It's just that, with whatever feature you come across, every visual has its own formatting and behavior. What you get in one visual for a feature, you don't seem to get in another.
When it comes to the feature's functionality, that's all fine, but, say, for instance, that you want to go ahead and turn off only the sub totals and not the grand totals. This might not be immediately possible, especially if you are working in a project where your technical solution is the backend site which the users don't quite care about. What they care about is what they see and interact with, and the visuals and formatting (and visual settings) at hand are what really matter to them.
This is where I think standardization really needs to come in. Basic stuff like being able to selectively turn on or off only the sub totals or grand totals. There should be certain formatting options which should be standard across every visual. What options you get here, you should also get over there, for example. These are simple things, but many a time it's something the end user takes very seriously. They generally do not care about what's happening in the background with regard to the calculations and everything else.
In essence, the standard visualizations should have features and options in common with one another, even when it comes to other visualization tools such as bar charts and line charts. These are all pretty basic visualization features, and giving them some standard way to be customized will make them as capable and competitive as what other tools allow you to do. Of course, you can do this if you add your own custom visuals from the library, but when it comes to basic default stuff, they should at least be deep enough in terms of standard customization to compete.
Right now it seems like they're trying to add a lot of features, but at the expense of losing out on the essence of the basics. The basics in Power BI should be equally as good as the basics in any other tool, and in this case I believe it to be a problem of adding more depth to certain features. The width, and variety, of features is not a problem for me. Whatever features are already available need to be deep enough to work with comfortably, and I feel this is where Microsoft needs to direct its focus.
For how long have I used the solution?
I have been in the BI world for about six or seven years now and for the last few years it's all been Power BI for me.
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Microsoft Power BI
November 2024
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How are customer service and support?
Their support is a little slow in the sense that when I post a question to them, I don't get a response as fast as I'd like. Unless you're a premium user and you've got a dedicated technical support team — that's a different thing.
When it comes the usual Microsoft bugs, they generally don't come up with solutions too quickly. And many a time they don't even have a running solution; some bug fixes will probably only be part of the next release. Even then, however, the new releases are themselves often not terribly stable. Whenever you get a new feature, you almost know that this one's not going to work as perfectly as you would want it to. So you just have to wait for the next one, and that's what it is. It takes a little while to stabilize. This kind of thing, along with their support in general, can probably be sped up a little bit.
Which solution did I use previously and why did I switch?
I am certified in MicroStrategy and have worked with it for several years. However, most of the business I am getting lately is all Power BI.
In my experience, everybody is switching from either MicroStrategy to Power BI or Tableau to Power BI. I'm hearing and seeing this going on in the market, for some very good reasons. I'm no longer working with MicroStrategy, but not because I don't like it. It's simply that I'm not getting enough work in that area.
How was the initial setup?
Setup is very easy. In Power BI that's one thing you will find across the board when using it. It is very easy in terms of getting something done. Even complex things can be done in a pretty easy way and there's no complex challenge in it.
What's my experience with pricing, setup cost, and licensing?
The pricing is good. It's pretty competitive because I have worked on a few other tools as well, and Power BI is on the cheaper side.
That said, many times people are attracted by its affordable price tag, but then they see that it doesn't do everything they want and they conclude that that was the reason why it was so cheap. There's a problem with this kind of thinking, because even though it might not have everything, the price is still on the cheaper side compared to other analysis products like MicroStrategy. The complete suite of features from MicroStrategy is very costly, but at the same time there's no doubt that it can achieve a lot.
What you get with Power BI is that you start to find that even simple stuff requires a lot of gymnastics to achieve because there's no in-built, straightforward feature for it and you need to come up with a workaround. There are a few too many workarounds needed for my comfort, but otherwise it's a very good tool and it's one of my favorites. The pricing is competitive for a reason.
What other advice do I have?
If you are looking for tabular reporting, then Power BI is not the tool for you. This isn't something that Microsoft speaks much about, and in my experience, if you want to do tabular reporting then there first has to be something in Power BI which can actually take loads of data and print it out on visuals in a tabular way, which is currently lacking. Power BI is really designed for analytical dashboarding and that's what it does best. For tabular reporting, on the other hand, it's better to just get the data exported out into Excel and do the rest there.
I would rate Microsoft PowerBI a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Accounting Services Finance Manager M&S at a hospitality company with 10,001+ employees
User-friendly, offers helpful reports, and has good dashboards
Pros and Cons
- "It's a very easy-to-use solution."
- "The initial installation is difficult."
What is our primary use case?
I primarily use the solution for the reports. We use it a lot for self-reporting.
What is most valuable?
We're making a dashboard that can show specific details and can be easily customized. It's very useful for creating dashboards.
The reporting is good.
The solution is stable.
We can scale it if we need to.
It's a very easy-to-use solution. The product is quite user-friendly.
What needs improvement?
The initial installation is difficult.
The pricing is a bit high and we'd like it to be less expensive.
For how long have I used the solution?
I've used the solution for two years now.
What do I think about the stability of the solution?
The product is stable. Its performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability is good. If a company wants to, it can expand.
We have about 15 to 20 people that use the solution.
We're not sure if we will expand usage in the future or not. That's still to be decided.
How are customer service and support?
We manage technical support ourselves. We do not need to reach out to Microsoft for help. Therefore, I can't speak to how helpful or responsive they would be.
How was the initial setup?
I found the initial setup to be difficult. It's not exactly straightforward. The deployment might take about an hour.
We use three people for deployment and maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
We have to pay for licensing. I've paid for a license in the past.
We'd like for it to be a little less expensive.
What other advice do I have?
I would recommend the solution to others based on its ease of use.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Microsoft Power BI
November 2024
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Consultant at a computer software company with 10,001+ employees
A scalable BI solution with useful visualization features
Pros and Cons
- "I think the visualization part is valuable."
- "Actionable insights could be better."
What is our primary use case?
All our operational dashboards are on Microsoft BI. Visualization is primarily what we use Microsoft Power BI for today.
We're in a position to explore all the underlying data. For example, your SLAs, how they're trending month on month, or how your backlog of tickets is going.
We look at all the respondent resolution SLAs or different priorities every month. If there's a dip somewhere, we're able to double click and then go to the actual client or the ticket, which has caused a problem.
You can go back and see if you need to do anything to recover from that situation. For example, if your SLA brings 25% and if you're dipping to 94%, go back and see why you're dipping. If there are, let's say, too many incidences from a specific technology or a specific client, go back and see what you need to do to fix those things.
We're now looking to get to the next level with exploratory analytics. We want to go into what we call explanatory analytics, which analyzes the underlying data. Instead of waiting for something to fail, you come out and say, "Hey, these are some areas that are not working well, and you probably need to look at it."
We're trying to use Microsoft BI and for what we call actionable insights. This tool should be able to build up and show you what the underlying data is telling you. For example, our affiliates may be trending at 95%, but since we run a shared service, there could be some clients where it's 100% and some clients where it's probably 85%. Those claims could lead to a client-side problem or a client satisfaction issue.
Explanatory analytics can give you such exceptions automatically. Then you can go back and work on those clients to ensure that you pull your SLA back up from 85% to 95% and ensure that customer satisfaction doesn't dip.
What is most valuable?
I think the visualization part is valuable. It's also very easy to build new dashboards. It's fairly intuitive for people who understand the Microsoft Power BI tool.
We're fairly happy with the product in terms of both configuring the Microsoft BI dashboards and making changes to them. It's fairly easy to make changes.
What needs improvement?
Actionable insights could be better. I would like it to provide exceptional reports that you need to act upon to keep your operations or businesses going. That's something I would like to see.
On the origination side, if there are better graphs and maps to visualize data like I've seen other tools like Tableau do, it might be useful. They need to have very different ways of presenting information. If it's eye-catching, better than a pie chart or a bar graph, that's even better.
For how long have I used the solution?
I have been using Microsoft Power BI for about a year.
What do I think about the stability of the solution?
Microsoft BI is stable. We aren't faced with too much downtime. On a scale of five, I would probably rate it at 4.8 out of five throughout any given week.
What do I think about the scalability of the solution?
I think we have scaled up Microsoft BI fairly easily because it's on a cloud. We've added users. We added more dashboards from our different service lines, and we found it fairly easy to scale up.
How was the initial setup?
The initial setup is fairly easy and straightforward.
What other advice do I have?
I would definitely recommend Power BI from a visualization perspective. It's quick and easy to set up and scales up very well. If you've been using data on Excel sheets and converting them to graphs on PowerPoint, I think this is a tool that gives you almost a live visualization of what your operations are.
We use it for our day-to-day IT operations. I'm sure it can also be used to visualize other data like how many clients, how clients build up weekly, and the various stages of transitioning client needs into services. These things can be very easily developed on our Microsoft BI dashboard.
On a scale from one to ten, I would give Microsoft BI an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of IT at a construction company with 10,001+ employees
Users already using Excel can generate new reports and dashboards within minutes
Pros and Cons
- "It is in the cloud, which makes it easy for mobile access of reports and data."
- "Users already using Excel can generate new reports and dashboards within minutes."
- "Initial setup was very straightforward. Users can get up and running reporting on databases within minutes."
- "Real-time refreshing for SAP BW would be nice. We know its on the radar for the development team at MS. "
- "Not having to login again after a mobile app upgrade. A simple login on mobile would be great."
What is our primary use case?
Microsoft Power BI gives a true self-service tool to the user. The IT team can focus on ensuring that the database is in a good place. It is also in the cloud, which makes it easy for mobile access of reports and data.
How has it helped my organization?
The business users have taken to Microsoft BI like a duck to water. It requires a low amount of training. Users already using Excel can generate new reports and dashboards within minutes.
What needs improvement?
- Real-time refreshing for SAP BW would be nice. We know its on the radar for the development team at MS.
- Not having to login again after a mobile app upgrade. A simple login on mobile would be great.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
None.
What do I think about the scalability of the solution?
None.
How are customer service and technical support?
They are fabulous.
Which solution did I use previously and why did I switch?
The previous products include Tableau, Cognos, BusinessObjects, and Sisense. All of them have high price tags! Why pay and get ripped off for these products when you have Power BI? It will give you just as much, growing every month at an acceptable cost model.
Want to waste a lot of money? Then go for the others, I can recommend BusinessObjects as a great way to burn your money.
How was the initial setup?
Initial setup was very straightforward. Users can get up and running reporting on databases within minutes. I can read a number of databases including a good old Excel spreadsheet.
What about the implementation team?
Internal Team. It is that easy. However, we did get a third party to do the training to key users for us. The course was tailored to our business.
What was our ROI?
Paid for itself in the first month.
What's my experience with pricing, setup cost, and licensing?
Make it low in cost. It is a no-brainer!
Remove the cost of a licence to show a dashboard within SharePoint. Why should readers of a dashboard have to pay to view?
Which other solutions did I evaluate?
Globally, we evaluated a number of products, including Salesforce's product, Microsoft won on the ground of simple functionally and cost.
What other advice do I have?
Love that fact that we have a great development team that is moving the product forward every month.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Business Intelligence Analyst at a logistics company with 1,001-5,000 employees
The ability to perform complex business modeling through DAX calculations stands out in a crowd
Pros and Cons
- "SSRS and the Tabular server/Vertipaq engine/DAX are probably the two most valuable components."
- "The visualization aspect, while being the most visible to business users, also happens the be the weakest point in the entire Microsoft BI stack."
What is most valuable?
SSRS and the Tabular server/Vertipaq engine/DAX are probably the two most valuable components, leaving out SQL Server (and Azure versions of it, including the Azure warehouse and big data technologies). SSRS's display functionality is resoundingly flexible, and by comparison to other vendors, relatively easy to learn. SSAS Tabular performs very well with modest effort in design, and the ability to perform complex business modeling through DAX calculations stands out in a crowd.
How has it helped my organization?
Microsoft BI really entails a whole catalog of products. The relative ease with which these products work together is where the primary value comes into play. When you buy SQL Server Enterprise, you automatically have access to SSAS, which can handle Tabular or multidimensional cubes and data mining, SSIS offering a pretty comprehensive integration toolset, SSRS, covering just about any paginated and subscription-based reporting, and of course all of the in-built features of SQL Server, the individual useful features of which there are too many to spout out here. Each of these components work well enough in isolation, or as part of a larger ecosystem with other vendors, but together are a well-integrated machine that can handle end-to-end needs on the entire lifecycle of data. Being one of the more popular vendors, Microsoft products are also the first compatibility for other vendors' products. The breadth of products do a fine job at enabling the delivery of data and insights to the right people, in the right format, at the right time. Doing so efficiently/quickly is where a huge amount of value comes in. Many other enterprise vendors are capable, but are either slower to execute, more work to maintain, cost much more to find talent and skills for, or some combination of all of the above.
What needs improvement?
No product is perfect, and the Microsoft stack is no exception. The first things that come to mind are Microsoft's recent shift in strategy to focus on cloud first. While this makes sense for them, it leaves the on-premise products lagging in support and new features, while the vast majority of users (mid to large corporations) are still using on-premise solutions and/or are cloud-averse. For example, the announcement that the pricing model for Power BI would change, simultaneously rolling out both Power BI Premium and Power BI Report Server created a great deal of confusion for people who were very enthusiastic about the product. The failures to address concerns with the speed and nature of the changes were felt by users across the spectrum, and it was a situation created by their cloud-first strategy. Similarly, if you look at the tried and true on-premise options for data processing, interfacing with emerging technologies, especially big data technologies, lags behind. This is considerably less true for Azure users, but that is specifically a cloud offering, which again, many corporate entities are not yet ready to embrace.
It's easy to think of BI as only the visualization aspect of data, and that point of contact between users and data is absolutely where the rubber meets the road in BI. In reality, there are a whole stack of tools and concepts behind the visualization that enable that interaction - from security, data governance, integration, performance, network and infrastructure, and automation... there are many facets to BI as a system. The visualization aspect, while being the most visible to business users, also happens the be the weakest point in the entire Microsoft BI stack. The PowerBI visualization experience is underwhelming in almost every way compared to many alternatives.
Another difficulty is navigating the many products within the suite. There are many components, and each component has many versions. Dealing with feature and compatibility issues with so many versions of so many products can be very frustrating at times. Microsoft does not do itself any favors on this front with the way they name their products. "PowerBI", for example, could be in reference to the desktop design tool, a cloud-based service for publishing and administering data models (which comes with three distinctively different pricing models, the features of which are different and not interchangable), or an on-premise server solution replacing SSRS. You'll make yourself dizzy looking at the Azure services offered. The good news is the sky's the limit, the bad news is you'll have to navigate some pretty cloudy areas to make heads or tales of what to actually use.
For how long have I used the solution?
Four years, using largely SQL Server 2012 and related versions/components.
What do I think about the stability of the solution?
In general, no. Most stability issues encountered have been more related to network or infrastructure, and not the products being used.
What do I think about the scalability of the solution?
As with any system, good design is paramount. I have certainly run into times when performance suffers, or changes and enhancements are slow and expensive. In every case, redesign has solved the issues. As hardware improves, and the many options (especially in the Azure and big data space) continue to evolve, designing for scale has become easier and easier. One of the difficulties that naturally occurs in this ecosystem is simply knowing how to design with so many options that can potentially do the same or similar task.
How is customer service and technical support?
I have experienced mixed results on this front. We have had some very available and supportive account reps at times, and other times not so much. My biggest complaint would have to be that the disorganization from Microsoft's side makes the results on this front inconsistent.
How was the initial setup?
Depends on which components we are talking about. For reference, however, I don't think there is a single Microsoft component that was as painful as any given Oracle component to work with.
What other advice do I have?
Do your homework when deciding what components to leverage. The worst thing you can do is try to use them all. The gamut of products under the Microsoft BI banner enables every form of BI - choose the ones that serve your specific purposes, and leave the rest on the table until a new need arises.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at Lorenzo Imperatrice
Enables us to look at the budget for all of the departments in our company
Pros and Cons
- "The accounting data needs improvement."
What is our primary use case?
We use Microsoft Power BI to budget for all departments and to compare the balance of the past month.
What needs improvement?
The accounting data needs improvement.
For how long have I used the solution?
I have been using Microsoft Power BI for a year.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Ten users are using the solution.
How was the initial setup?
The initial setup is complex.
What other advice do I have?
I would rate the overall solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 26, 2024
Flag as inappropriateBI/BO Hana Application Consultant at a manufacturing company with 10,001+ employees
Flexible with good pricing but there are limitations around data volume
Pros and Cons
- "The stability is great and continues to get better and better."
- "Technical support could be a bit better."
What is most valuable?
The solution is very powerful and very flexible.
It is very easy to set up and you can connect it to multiple systems very easily.
They keep on upgrading, performance-wise.
Power BI is very fast; they have improved Power BI a lot in general over time. YOu can see the difference.
The stability is great and continues to get better and better.
The pricing is pretty good.
What needs improvement?
They should provide some kind of extra visual. There are a lot of third-party companies that provide these visuals, however, it would be better if, instead of relying on a third party, they could have their own. We should have by default in the package itself, some good visuals.
Technical support could be a bit better.
The performance could be enhanced in the sense that there is a limitation of the volume of data that it can hold.
While they have some different options out there, they did not improve anything when you connect to any dataset, when you have to import. You need to connect online, meaning live.
You cannot create so many things on the Power BI side, such as adding a new column, which is not possible in your live reporting, direct query option. In contrast, with the import method, you can do so many things. They need to improve on the direct query option side.
What do I think about the stability of the solution?
The product is stable. I have seen a lot of improvements in the stability of their application lately. If you compare what's available now to the last three to four years back, you can see it's more stable.
What do I think about the scalability of the solution?
It's scalable and it scales quickly. Nowadays, being on the cloud, expanding is very easy.
How are customer service and support?
While support is okay, they need to improve it a lot. Of course, they're improving as we speak, yet, I would say, if you can ask me the ratings, I would still say it's still rather low and good - not great.
Which solution did I use previously and why did I switch?
I'm also familiar with SAP, which doesn't scale as well. SAP also is much more expensive. SAP is a big product, whereas Microsoft BI is much smaller. They only overlap in terms of the analytics cloud and the SAP goes above and beyond and offers many, many more things.
What's my experience with pricing, setup cost, and licensing?
The pricing is fair. They give you many options by splitting up the licensing. They have multiple types of licenses out there based on your usage. You can increase your pricing if you use it a bit more, however, it's still quite reasonable as compared to SAP.
What other advice do I have?
We are a customer and end-user. We are not a Microsoft (or SAP) partner.
I would rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Analyst at a manufacturing company with 5,001-10,000 employees
Reasonably priced, stable, but tab options needed
Pros and Cons
- "The initial setup is simple to do."
- "In Microsoft Excel, you are able to have tabs. However, in Microsoft BI you do not have this flexibility."
What is our primary use case?
We have both deployments for Microsoft BI, cloud, and the on-premise.
We are using SAP BI and Microsoft BI to augment the other.
What is most valuable?
Overall Microsoft BI is meeting our needs.
What needs improvement?
In Microsoft Excel, you are able to have tabs. However, in Microsoft BI you do not have this flexibility.
When you create tables in Microsoft BI, you have to create them separately. I can't have several reports packed together in one document, whereby I can have different tabs. You could have several pages of your dashboard, such as a summary page with all the detail. However, in the paginated reports, you don't have that kind of flexibility. This is a major area that Microsoft needs to work on.
For how long have I used the solution?
I have been using Microsoft BI for approximately three years.
What do I think about the stability of the solution?
Microsoft BI is stable.
What do I think about the scalability of the solution?
I have found Microsoft BI to be scalable. We did an enterprise-wide deployment and every one of the 500 people in the company uses it.
How are customer service and support?
I have not needed to contact Microsoft or the local vendor.
Which solution did I use previously and why did I switch?
We use SAP BI in parallel to Microsoft BI currently. Our plan is to replace the SAP BI with Power BI. The phase we are in now is to run both of them in parallel and see how everything is operating before we completely phase out SAP BI. The focus isn't on SAP or Power BI. It used to be our SAP BI solution. Since we started using Power BI, the plan is to actually discontinue SAP BI. maybe by next year we will no longer use the SAP BI.
I switched to Microsoft BI from SAP BI because, in my part of the world, it is becoming the most popular BI tool. Additionally, the ease of integration and our organization is a Microsoft shop. Everything is Microsoft, our databases, our ERP, and we use Microsoft dynamics and Business Center.
The ease of integration of the BI tool is important for our organization. The scalability and then the licensing are good. If you choose the cloud for SAP BI, you have to spend more. The planning modules sometimes do not come with the package and you will need to spend on it.
It is not necessarily that Microsoft BI is better, but because there are other benefits when you consider Microsoft BI. The ease of integration with the DB and the ERP, and then you look at the overall cost.
How was the initial setup?
The initial setup is simple to do.
What about the implementation team?
We did the implementation ourselves. The solution does require maintenance.
What's my experience with pricing, setup cost, and licensing?
The price of Microsoft BI is reasonable. Other solutions such as SAP Cloud are more expensive.
We pay annually for the license of the solution and we are using a premium license.
What other advice do I have?
The choice of a BI tool is relative. If you have the capacity and the budget, you could decide to use SAP BI. There are other BI tools on the market. Why did we choose Microsoft BI is because of the nature of our business environment, the nature of your data, and many other factors that have to be considered.
I rate Microsoft BI a seven out of then.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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