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reviewer1952547 - PeerSpot reviewer
Associate at a insurance company with 10,001+ employees
Real User
Top 5
Provides IDM, EDM, and DCM features
Pros and Cons
  • "The solution's IDM (Indexed Document Matching), EDM (Exact Data Matching), and DCM (Described Content Matching) features have been most effective in identifying and mitigating potential data leaks."
  • "We faced a performance issue with the tool when we didn't get alerts for file uploads."

What is most valuable?

The solution's IDM (Indexed Document Matching), EDM (Exact Data Matching), and DCM (Described Content Matching) features have been most effective in identifying and mitigating potential data leaks.

What needs improvement?

We faced a performance issue with the tool when we didn't get alerts for file uploads.

For how long have I used the solution?

I have been using the solution for eight months.

What do I think about the scalability of the solution?

I would recommend the solution for larger companies.

Buyer's Guide
Microsoft Purview Data Loss Prevention
December 2024
Learn what your peers think about Microsoft Purview Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

How are customer service and support?

The technical support team takes a long time to resolve issues. We contacted the support team for issues we faced while migrating from another DLP to Microsoft Purview DLP. Although the support team said they would address the issues within 24 hours to a maximum of two days, they took around four to five days. The waiting period for the support team is longer.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously worked with Symantec DLP. I prefer Symantec DLP over Microsoft Purview DLP because Symantec is easy to connect and navigate. Comparatively, managing and conducting investigations on Microsoft Purview DLP is difficult. Sometimes, Microsoft Purview does not work as expected.

How was the initial setup?

The solution’s initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is reasonable.

What other advice do I have?

It is easy to upgrade the solution.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Subbu Madhira - PeerSpot reviewer
CEO at OmniNet Systems
Real User
Top 10
Easy to set up with good features but lacks good technical support
Pros and Cons
  • "There's a good amount of documentation in case you run into any problems."
  • "Technical support is awful."

What is our primary use case?

With this product, you can protect your data from getting out of the company, or falling in the wrong hands. You protect your data leakages. It's a very huge subject. It's very important.

What is most valuable?

The main part I like about it is, that quite a few of the DLP features are built into the latest server operating systems. The reliability of these is good and there's a good amount of documentation in case you run into any problems. They work well. 

The setup is straightforward. 

What needs improvement?

VM people say you cannot use just one product; you need multiple products across the network and you have to deploy to the backups.

The DLP could always be better.

Overall, they should make their Hyper-V and the clustering more stable. VMware offers very good clustering, for example. Microsoft needs to improve a lot in terms of stability.

Technical support is awful.

For how long have I used the solution?

I've used the solution for almost 10 years.

What do I think about the stability of the solution?

The solution is very stable and extremely reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution has been very scalable. 

As an integrator, we don't have a single client. We have so many clients. The average number of users can be as low as 100 and can go as higher 1,000. It varies. Not everyone implements DLP. A basic level of DLP is implemented, however, it is a very niche implementation and DLP is done only if someone has to be compliant. For example, a company might need either an SSA 2018 certification or SOC 1 Type 2 certifications. 

How are customer service and support?

You can troubleshoot easily via documentation, which is readily available. 

Technical support seriously needs work. They are not helpful at all.

Microsoft has kind of become a monopoly now and there are so many users. They are more interested in selling the products. They're not interested in supporting them. Unlike the other companies who have at least a ticket system, here, when you are a monopolistic company, you don't care. You know the products will sell, and people will buy them.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

You have the full encryption file and folder, however, for that, we use a different product. We don't use Microsoft. BitLocker has given us encryption features, however, we don't use that. Mostly, we prefer McAfee for that.

How was the initial setup?

The initial setup is pretty straightforward. I see a lot of improvement on the installation part when compared to earlier days when it was a little bit tough. Right now, the documentation is good and implementation is not taking that much time. You're up and running quickly. The final aspects might require additional time, however, 80% of it you finish pretty fast. 20% of the time is when you want to fine-tune, depending on your site requirements There it might require an extra effort.

What's my experience with pricing, setup cost, and licensing?

There are some products that are available on a subscription basis. Predominantly, what I use is the one that comes with the operating system and I use other third-party products basically to cover anything that's missing.

What other advice do I have?

We are an integrator as well for Microsoft DLP.

Our deployments are mostly on-premise or private cloud, not on the public cloud.

Overall, I'd rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Microsoft Purview Data Loss Prevention
December 2024
Learn what your peers think about Microsoft Purview Data Loss Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer2315544 - PeerSpot reviewer
VP of IT at a outsourcing company with 51-200 employees
Real User
Provides confidence in data management and information storage
Pros and Cons
  • "The product has improved compliance and confidence. We are aware of the data that is leaving our organization. It provides confidence in data management and information storage."
  • "The AI advancements can improve the false positives."

How has it helped my organization?

The product has improved compliance and confidence. We are aware of the data that is leaving our organization. It provides confidence in data management and information storage. 

What is most valuable?

Microsoft Purview Data Loss Prevention ensures users don't accidentally send inappropriate information outside. 

What needs improvement?

The AI advancements can improve the false positives. 

For how long have I used the solution?

I have been using the product for five years. 

How are customer service and support?

We use Premier support. 

How was the initial setup?

Microsoft Purview Data Loss Prevention's deployment concepts are straightforward. Documentation is also available. 

What's my experience with pricing, setup cost, and licensing?

I am satisfied with the tool's pricing. 

What other advice do I have?

We consider user parity and user experience across all devices. 

My company is in the SMB domain, so we do not require multi-cloud features. 

Our primary concern is North American regulations, but the tool's compliance with international regulations like GDPR is also helpful. 

I rate it a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at Temps
Real User
Helps prevent data loss on our devices, and can manage policies, but the platform can be challenging to navigate
Pros and Cons
  • "We can use Microsoft Purview Data Loss Prevention to manage devices and site policies."
  • "The platform can be challenging to navigate and has the potential for improvement."

What is our primary use case?

We use Microsoft Purview Data Loss Prevention to prevent data loss on our devices.

What is most valuable?

We can use Microsoft Purview Data Loss Prevention to manage devices and site policies.

What needs improvement?

The platform can be challenging to navigate and has the potential for improvement. For instance, we encountered an email in our environment that needed to be deleted from all user mailboxes. This process required us to involve multiple security administrators. It would have been easier if we could highlight the email after completing the email trace and have the option to add or soft delete it, rather than having to go to the Action Center.

For how long have I used the solution?

I have been using Microsoft Purview Data Loss Prevention for one year.

What do I think about the stability of the solution?

Microsoft Purview Data Loss Prevention is stable and meets Microsoft’s SLA.

What do I think about the scalability of the solution?

Microsoft Purview Data Loss Prevention can scale effectively as long as there is space available for additional licenses.

What other advice do I have?

I give Microsoft Purview Data Loss Prevention a seven out of ten.

We currently have 160 users.

I recommend Microsoft Purview Data Loss Prevention.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Purview Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Microsoft Purview Data Loss Prevention Report and get advice and tips from experienced pros sharing their opinions.