MuleSoft API Manager Reviews

We primarily use the solution for API management.

Their gateway is great. They have a pay manager gateway which I find very interesting. 

We like their API manager.

Their RTF, runtime fabric, is very useful.

The stability overall has been pretty great.

We didn't have any issues with the initial setup.

Technical support has been very helpful.

Their ability to observe is good.

Some items are not ideal. For example, they should for sales management, they need better performance in the core processing.

The IO blocking isn't ideal.

We find that the enterprise level is lacking scalability.

We have some hundred Linux boxes and 400 or so APIs and for scaling, we are facing challenges. However, we haven't yet compared it to other ESBs, and therefore it's possible that all ESBs are limited in the same way.

They're in the process of evolving right now. There are many changes on the horizon that may prove to be interesting. For example, we've implemented CI/CD and now it's my understanding that the graph scale's also coming. 

I've been using the solution for four years.

The stability of the solution is pretty good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

The scalability is lacking. We're not sure if it's just this solution or ESBs in general, however, we've had trouble scaling as we need to.

We have about 100 users on the solution currently. They are mostly tech leads, senior developers, and architects.

Technical support has been great. If you raise a ticket, then they respond on the basis of the severity of the issue, the criticality of the issue. They attend to the call really quickly. We've been happy with the level of support on offer.

The initial setup is very straightforward. We didn't have any issues at all. It's simple and easy to implement and not overly complex.

We have 30 to 50 people that comprise a support team that can help handle any maintenance issues. 

We did have assistance from MuleSoft support.

I don't have any visibility on the licensing and therefore cannot speak to the exact cost of the product.

We are working with a platinum tier and have an unlimited core. It's my understanding is that there are no additional costs beyond the licensing fee itself. 

We've gone live with MuleSoft and I have been comparing it with TIBCO or Dell and IBM products. If it's threat management that can be done concurrently across platforms, maybe it can be performed better. However, I've heard TIBCO is not evolving at this time.

I was exploring other options for my own knowledge and understanding as I am looking for a job change. People not only use Mulesoft, and companies want to have knowledge in two to three platforms. I'm just comparing Mulesoft with IBM ESB, Oracle, and a few other products. 

We're just a customer and an end-user.

Previously, a Mulesoft community edition was available. We started using Mulesoft's community version. We were exploring some ESB in our organization four years back. We started using MuleSoft as we've got Salesforce. At that time, Mulesoft was not yet acquired by Salesforce and that's why we went with the community edition. It was good. It was free. Then, slowly, we purchased some courses and Mulesoft was more connected to Salesforce. Now also Salesforce is there and AWS is there and it's more well-known and integrated. We thought it would help us due to its growth.

I'd rate the solution at a seven out of ten. It's a product that's still evolving. 

We primarily use the solution for integration purposes. 

The solution offers good policies. We have all the policies available via drag and drop. It made it very easy.

I don't have any notes for improvements. I'm happy with it. 

I'd like more monitoring and analyzing features included in the future. It would be helpful to have a dashboard with monitoring and health check visible to users. 

I've used the solution for two years. 

The solution is stable. I'd rate it ten out of ten. There are no bugs or glitches, and it doesn't crash or freeze. 

I'd rate the scalability ten out of ten. It is easy to extend. We have multiple users on the solution. We have around 100 users so far. 

I don't have any experience with technical support. I cannot speak to how helpful or responsive they are. 

I've also used Apigee, IBM API Connect, and Kong Enterprise. They are pretty new for me. I've used Apigee and IBM for a couple of weeks. I did not use a different solution previously.

The solution is pretty easy to set up. I'd rate the ease of setup ten out of ten. That said, I was not involved in the initial deployment directly.

I'm not sure about the solution's pricing. 

Currently, I'm evaluating the difference between this solution and Apigee, IBM API Connect, and Kong Enterprise.

I'm a customer and end-user. 

This is a very useful product. However, it is involved, and you do have to learn a few things to use it effectively. 

I'd rate the solution ten out of ten. 

I use Mulesoft Anypoint API Manager for application integration.

Mulesoft Anypoint API Manager's most valuable aspect is it has plenty of features.

Mulesoft Anypoint API Manager could improve the monitoring because it is very poor quality and not user-friendly. It is not as good as other solutions on the market.

I have been using Mulesoft Anypoint API Manager for approximately two years.

Mulesoft Anypoint API Manager has been stable and my usage. However, there have been some issues with SMTP connectors.

The scalability of Mulesoft Anypoint API Manager is good.

We have approximately 80 people using the solution. They are architects and developers. We have plans to increase the usage of the solution if the depends require it.

Mulesoft Anypoint API Manager technical support is good, they are responsive.

I rate the support from Mulesoft Anypoint API Manager a five out of five.

I have previously used different API gateway solutions, such as Akana API Management and SOA Software.

The initial setup of the Mulesoft Anypoint API Manager is simple. The whole process did not take a lot of time.

We did the implementation of Mulesoft Anypoint API Manager in-house.

The price of Mulesoft Anypoint API Manager is very high.

Mulesoft Anypoint API Manager is a very good solution.

I rate Mulesoft Anypoint API Manager a nine out of ten.

We use the solution to do buy-in alignment. There's a banking industry framework that tries to create the bank of the future. There are hundreds of different functions and business domains within a big bank or a small credit union.

The goal is to align reusable process APIs to that framework and then tie them back to system APIs that decouple your systems of record. It's a huge program to resurface credit unions and banks completely using APIs.

I was pleasantly surprised in a couple of places. The solution has a feature called Flex, which is a low-latency API layer for passthrough APIs where you want data mapping but with very low latency and high scalability. That was quite a surprise. The second was having an API catalog that could feed everything as first-class citizens.

You could have a Swagger File, a GraphQL query schema, a socket, an async API, or data mappings. Being able to catalog a bunch of related integration artifacts for reuse and get feedback seemed very effective to me.

It's pretty cryptic for a new user to learn the ropes and do basic things. The solution could be improved in educational and onboarding areas.

I have been using MuleSoft API Manager for three weeks.

I spent my first 20 years at the big three banks, Bank of America, Chase, and Citibank. Thousands of people used the solution in those places. Around 200 to 300 people are directly using the solution in my current organization.

You can instantiate Java-based GraphQL, orchestration and data mapping, or Envoy-based Flex Gateways. The Flex Gateway provides high throughput and scalability, but it's meant for a very focused use case. The ESB Java-based features are very flexible, but they're still pretty scalable.

One unique thing about MuleSoft API Manager compared to Azure is that it has all the components within that ESP. Azure API management makes you call out to other islands within the Microsoft ecosystem. The architecture leads to better scalability and availability with the MuleSoft API Manager approach.

My goal is to create a world-class API. I'm trying to achieve things like end-to-end traceability, observability, strong authentication, or granular authorization. The documentation does not clearly explain how to scaffold and automate the full set of reusable use cases.

If you carefully analyze it, the solution's pricing will be the same as other tools. The solution looks more expensive on the surface because it builds all the functions into one core component or into an integrated suite of components. You get a richer set of full life cycle tooling. You're paying upfront for the scalability.

If you use a cloud like Azure, you send transactions to multiple different services, eventually totaling up to a similar amount of money. However, you'd be locked into one cloud provider with that approach instead of being multi-cloud.

I would recommend the solution to other users. In the last few weeks, I've learned so much that I didn't know existed. I see the solution's holistic benefits, especially for people revamping most of their company's API ecosystem. The solution does present some compelling benefits.

Overall, I rate the solution an eight out of ten.

I use the solution in my company because we are looking at synchronizing all the messages that come into our trading platform. We are also looking at various applications and feeding points, and MuleSoft has been helpful for us. Essentially, the use case is attached to stock broking.

The most valuable features of the solution are the low code environment, the drag-and-drop functionality, and the ability to drop the connectors on the fly, which are extremely helpful.

There are some loopholes in the security policies that could be improved.

The tool's robustness ensures who can access the platform. If there is a cracked version, the tool can track that. MuleSoft Anypoint API Manager needs to watch out for compromised licenses.

I have been using MuleSoft Anypoint API Manager for two years and three months. My company serves as an implementer of the product.

Stability-wise, I rate the solution a seven out of ten.

Scalability-wise, I rate the solution a seven out of ten.

My company's clients are medium-sized businesses.

I rate the technical support an eight out of ten.

Positive

If one means difficult setup process and ten means easy setup phase, I rate the initial setup of the solution as an eight.

The solution is deployed on the hybrid cloud model.

The solution's deployment took our company a few days only because of the vendor and client policies.

I think that the return on investment is fairly okay. I don't have the numbers to speak about the ROI because the people involved in the business part look into it. I have done just a small level implementation of the product. I don't have access to those numbers as the business heads have driven the solutions in our company.

If one is cheap and ten is expensive, I rate the product price as six and a half to seven.

The security policies in MuleSoft Anypoint API Manager are helpful. It is a pretty neat platform.

The use of the product for AI-driven projects has been fairly okay.

I would recommend the product to others who plan to use it, considering the ease of use that it offers, along with the help or support that is available for users.

I rate the tool an eight out of ten.

Our primary use case is to consolidate server information about product stocks. We have data in different systems and offer an API to provide users with consolidated information. Our main system is SAP, and we use standard connectors to integrate it with Microsoft.

The most valuable feature has been the standard connectors, especially the integration with SAP. It was crucial for us since most of our information is stored in SAP, and accessing this data seamlessly was very beneficial.

The setup process could be simpler. We are still discovering some features, and simplifying the initial configuration would be helpful.

We have been using MuleSoft Anypoint API Manager for six months.

I rate the product stability an eight. While we have yet to encounter major issues, our experience is still limited, and we are in the discovery phase.

We still haven't contacted the support team directly. Initially, we conducted a proof of concept with our internal team, focusing on integrating with Microsoft products. Subsequently, we transitioned to working with the whole API team, who have found it easy to use.

The deployment model was cloud-based.

We implemented the product in-house.

It's too early to determine the exact ROI for the product as we are still in the initial stages of implementation and use.

The pricing is quite reasonable and affordable.

We evaluated Amazon API Gateway and Google's solution. After trying the proof of concept, we chose MuleSoft because our directors preferred it.

The integration process was straightforward. As the software manager overseeing our current IT workflow, integrating the product was a smooth experience. While we have only begun exploring its full potential, initial impressions suggest ease of use and usefulness. The configuration services were particularly seamless, contributing to our overall positive experience. Therefore, the integration process is easy rather than difficult. We conducted a proof of concept involving one of our developers and found the APIs provided by MuleSoft user-friendly.

Overall, it is a very intuitive and good product. It has proven to be effective for our use case so far. I rate it a nine out of ten.

I have dealt with a few use cases involving MuleSoft Anypoint API Manager, but I am unsure whether its features are useful in my company. The tool is useful for the governance of APIs that I have created with some policies, like SLA-based policies or rate-limiting policies. In general, it is an advanced product.

The main reason for using MuleSoft Anypoint API Manager is that the company's external systems inside the customers' ecosystem need to be publicly called APIs by providing the paid version of API so that anyone can access the endpoints from the internet. In our company, we need some tools to configure who can or can't call you while being able to control the amount of calls, irrespective of how many they are. In our company, the tool becomes useful to make five calls per minute with our current license.

The most valuable features of the solution for securing APIs stem from the tool's ability to allow users to deploy policies.

The tool already can solve the problems for which it was designed, and it is really hard to have any thoughts over what can be improved in the product, as it is a very niche task.

The product's price should be available for public review since it is not currently available for others to see, making it one of the areas where the product has certain shortcomings. The product's price is revealed only when you contact MuleSoft Anypoint.

I have experience with MuleSoft Anypoint API Manager for a year.

Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution an eight out of ten.

My company deals with clients having small and medium businesses.

I rate the technical support a nine out of ten.

Positive

I rate the product's initial setup phase a nine out of ten.

Experienced developers can deploy the product in a day.

The product is expensive.

Speaking about how MuleSoft Anypoint API Manager helps in the area of API lifecycle management, I would say that API Manager can be considered the last step after you have established all your systems in your environment. It is useful to configure some small details in areas like rate limiting.

The monitoring part of the tool is not needed for simple solutions. The monitoring part of the tool is required when you have a large ecosystem of different software applications. The tool helps monitor when your systems slow down. I don't have experience with the tool's monitoring part.

The benefit of the policy management feature in MuleSoft Anypoint API Manager ensures that your APIs are secured. The tool also provides our company with very flexible control when it comes to the usage by our clients.

I rate MuleSoft Anypoint API Manager's support for my organization's digital transformation efforts a ten out of ten.

I have no special recommendations for those who plan to use the product. The tool is used by technical developers for development purposes.

I rate the overall tool a nine out of ten.

I work for customers in the retail and estate industries. We primarily use the solution to automate HR-related business processes. It includes interactions with the customers, making dashboards for customers, product to cash, and some other actions.

I mainly focus on the development part where I take requirements from the customers and consult with my technical architect, trying to translate the business requirements into actual technical solutions. Their development environment is good.

I also play the role of a technical architect, but this depends on the project requirements and customer requirements. In case they need consultation, I try to provide my expertise.

The issues are largely dependent on the scalability of the applications. Some solutions are created for larger customers or clients. Building an application that can be flexible and can be used at any scale is necessary. 

I have been using Mulesoft Anypoint API Manager for the last two years.

MuleSoft offers two kinds of solutions for customers, a MuleSoft-hosted one and a customer-hosted one.

If the customer chooses the MuleSoft-hosted platform, the licensing will be negotiated.

But if the platform is custom-built to your application, the cost won't be that high. Clients usually have their own servers.

It is not a very scalable solution. 

The customer support is good.

Positive

I previously worked on Barracato, an IPaaS tool that is mainly used to handle integration and automation issues.

Mulesoft is good compared to the other integration platforms.

The installation is abstracted and complex from the user's point of view. But MuleSoft provides support. It is somehow abstract, but for the customers, the integration and setup are simple processes.

It depends on different kinds of platforms, customer-hosted platforms, or new self-hosted platforms. If you are going with a new self-hosted platform, then there isn’t much to be done. It's very easy to set up.

But if you're going with a customer infrastructure or a customer-hosted platform, then it depends on the customer's settings and the teams. It involves time to set up the infrastructure. They need a platform and a landscape so that they can deploy it.

MuleSoft has a lot of maintenance solutions that help the applications notify or trigger alerts whenever any error occurs or is encountered in the application. It can be leveraged, making maintenance easy. 

Both the cloud and on-premises options are available. Customers can leverage the MuleSoft Cloud platform to deploy the applications or set up their own online infrastructure to deploy applications. There is another solution available that can be used to leverage some of the other cloud platforms, like Azure, CCP, or AWS. This can be used to integrate with cloud platforms so that applications can be deployed. 

I would advise customers that instead of building their infrastructure from scratch, they should choose MuleSoft Anypoint API.

I would rate the solution an eight out of ten due to some scalability and pricing issues.