MuleSoft API Manager Reviews

I mainly use Anypoint for data integration and flow, and securing, transferring, and monitoring data logs.

The most valuable feature is the API manager.

Anypoint could be improved by making it more open and configurable for small companies, who tend not to consider the solution as it's expensive and requires a lot of costs upfront.

I've been using this solution for more than two years.

Anypoint's reliability is very good, we've had no issues with it.

Anypoint is very capable in terms of scalability.

The initial setup is pretty straightforward and takes a couple of hours, but it depends very much on the licensing because not all licenses cover all the features MuleSoft has. Sometimes, especially on CloudHub, it can look like everything will be nice and easy, but if you're expecting to have some features and don't see them, you have to go back to MuleSoft and find out what's happening.

We used an in-house team to implement since we are experts on this solution.

Anypoint is the most expensive solution on the market, as far as I know, though it's also the most capable.

I would advise making sure your enterprise is following an API-led connectivity approach and is prepared for digital transformation. Also, make sure that there are no internal conflicts between the product and internal strategic goals and needs so that it will be relevant and synchronized. I would rate Anypoint as ten out of ten.

Functional:  Integrate Supply Chain automation; Financial System integrations

Technical: Expose API's to Trading Partners

It's provided a complete and architecturally sound solution for building publicly facing API's that can be consumed and invoked by client-side devices, such as mobile. Calling APIs from JavaScript sounds easy, but it must be secure and performance driven. Mulesoft allows for that.

Integrating cloud to cloud or SaaS to on premise has its considerations, and Mulesoft improves the development, design, and implementation of integrating federated systems and datastores across clouds, networks, and domains.

• Ability to create and test API "microservices" using RAML
• Develop policies that can be applied and re-used across API's and trading partners
• Strong security and integration to identity providers to protect public facing APIs
• Intuitive development tools based on fundamental computer science concepts, drag/drop
• Simple cloud and hybrid cloud deployment models. Good security by putting each application onto a separate VM in the cloud.
• Large set of connectors
• Innovative concept with "Connector Marketplace" which is similar to Salesforce.
• Solid integration with DevOps and continuous integration tools.
• Good build for its transformation, translation, and orchestration features. For example, visual mapping, an IDE for building visual flows, drag and drop connectors and templates.

• Mulesoft doesn't provide a complete stack. For example, it doesn't have BPM/Workflow, BAM, or Identity Management products.
• The User Interfaces on the Mulesoft tools aren't as nice as some of it's competitors.
• Improved business level analytics is currently on the roadmap.
• We created a framework for transaction management since one is not provided out of the box.

There have been no stability issues.

Good scalability in AWS/EC2.

Customer Service:

10/10 - They have a very strong customer success and professional services team.

Technical Support:

9/10 - They're very quick to help with tickets and deploy fixes.

I have used Software AG webMethods and Oracle SOA Suite at other customers, but none have switched.

I've implemented it both ways. Their vendor team is 10/10 for their RapidStart program to help customer with their initial use cases.

Consider cloud vs. on-premise. Have a good vision of your medium term needs so you can plan for growth. Develop an API/integration roadmap

For API we looked at Apigee, Axway, Mashery, and CA Layer 7.

For ESB/SOA we looked at SAG webMethods, and IBM.

Our approach is to know your use cases (through workshops), and map them back to vendor capabilities to scorecard the platforms.

We use Mulesoft Anypoint API Manager for different reasons, it depends from project to project. We mainly use Mulesoft Anypoint API Manager to orchestrate some internal system integration processes.

The most valuable features of Mulesoft Anypoint API Manager are the API gateway, rate limiting, and orchestration.

The dashboards in Mulesoft Anypoint API Manager could improve.

I have been using Mulesoft Anypoint API Manager for approximately one year.

Mulesoft Anypoint API Manager is a scalable solution.

The support from Mulesoft Anypoint API Manager needs to improve.

The initial setup of Mulesoft Anypoint API Manager was complex. For those running Kubernetes it is an even higher difficulty level for the initial implementation.

We do the implementation of the solution. We have three people supporting our systems but they are not only dedicated to Mulesoft Anypoint API Manager.

The licensing model is based on how many cores are used. It is a very simple licensing scheme.

My advice to others is they will need strong technical support for this solution, however, they do not provide good support. If you are not experienced in this solution you may encounter some technical problems during the implementation and maintenance period. A strong architect is needed to help do the infrastructure and architecture of this solution.

I rate Mulesoft Anypoint API Manager a six out of ten.

I work for customers in the retail and estate industries. We primarily use the solution to automate HR-related business processes. It includes interactions with the customers, making dashboards for customers, product to cash, and some other actions.

I mainly focus on the development part where I take requirements from the customers and consult with my technical architect, trying to translate the business requirements into actual technical solutions. Their development environment is good.

I also play the role of a technical architect, but this depends on the project requirements and customer requirements. In case they need consultation, I try to provide my expertise.

The issues are largely dependent on the scalability of the applications. Some solutions are created for larger customers or clients. Building an application that can be flexible and can be used at any scale is necessary. 

I have been using Mulesoft Anypoint API Manager for the last two years.

MuleSoft offers two kinds of solutions for customers, a MuleSoft-hosted one and a customer-hosted one.

If the customer chooses the MuleSoft-hosted platform, the licensing will be negotiated.

But if the platform is custom-built to your application, the cost won't be that high. Clients usually have their own servers.

It is not a very scalable solution. 

The customer support is good.

Positive

I previously worked on Barracato, an IPaaS tool that is mainly used to handle integration and automation issues.

Mulesoft is good compared to the other integration platforms.

The installation is abstracted and complex from the user's point of view. But MuleSoft provides support. It is somehow abstract, but for the customers, the integration and setup are simple processes.

It depends on different kinds of platforms, customer-hosted platforms, or new self-hosted platforms. If you are going with a new self-hosted platform, then there isn’t much to be done. It's very easy to set up.

But if you're going with a customer infrastructure or a customer-hosted platform, then it depends on the customer's settings and the teams. It involves time to set up the infrastructure. They need a platform and a landscape so that they can deploy it.

MuleSoft has a lot of maintenance solutions that help the applications notify or trigger alerts whenever any error occurs or is encountered in the application. It can be leveraged, making maintenance easy. 

Both the cloud and on-premises options are available. Customers can leverage the MuleSoft Cloud platform to deploy the applications or set up their own online infrastructure to deploy applications. There is another solution available that can be used to leverage some of the other cloud platforms, like Azure, CCP, or AWS. This can be used to integrate with cloud platforms so that applications can be deployed. 

I would advise customers that instead of building their infrastructure from scratch, they should choose MuleSoft Anypoint API.

I would rate the solution an eight out of ten due to some scalability and pricing issues.

My primary use case for the solution is as an API gateway. I am an enterprise integration consultant and I implement it for customers.

I would say one of the more valuable features is the stability of the platform. The API gateways across the market end up exposing more or less the same functionality when it comes to the mediation exposure of the proxies. It was decent to work with it even though there weren't many stand out features. The user interface is consistent across all of the products. It's difficult to differentiate APG from IBM Connect or MuleSoft Anypoint platform. They have a rich user interface. 

I think while trying to evaluate the various products on the market, and what could be improved, I'm looking at the indications and analytics and the off-the-shelf dashboards that come with it. Those are things that really catch the eye. At the end of the day, it's the functionalities and the way they integrate with the multi-cloud platforms and other backends that are underpinning the hood. If I have to present an API solution to somebody and if I can show them what are the off-the-shelf dashboards that you get in the analytics profile, that becomes a major eye-catcher to take the discussion forward.

I've been using the solution for a year or so. 

Stability is very good. 

I would think scalability depends on whether you're doing it on premises or on the cloud. I don't have experience with that but I think, for example, since Kong is more into clustering and the like, so scalability in Kong should be more straightforward because it's more evenly distributed. 

I haven't contacted technical support but I have been in touch with some of its engineers and they were a pleasure to deal with. They're good engineers and they are very helpful.

In terms of initial setup, of course WSO2 with Kong is more simple than this.

The advice I would give is that this is a platform that's meant for a complete digital transformation of an organization. If you want to realize the entire capacity or the entire power of the platform with the capability APIs and the system APIs, you know you've got to use the API-led connectivity. And here I think lies the true power of the platform; that instead of using it just as an API gateway, you can take it further and I think that is the real value that market peers are not able to offer. It's a standout feature of the API platform and MuleSoft.

I make proposals and whether the customer chooses it or not is up to them. I usually look at  different products, and then we try and see what fits the customer best. It's not black or white. If there is a need for an entire landscape of low APIs and not just proxies, I think MuleSoft is a good way to go.

I would rate this product an eight out of 10. 

I deploy this solution for my clients. 

This is a good API management product, applying the policies, doing the integrations. I deploy both the cloud and the on-premise solution depending on the client's requirements. 

If they were to develop on MuleSoft it would be a good way of improving API monetization. Together with that I'd like to see the developer portal. It currently comes with a Salesforce connection but it could be integrated better.

I've been using this solution for five years. 

The solution is stable. 

The solution is scalable, we have customers in both the medium and enterprise environments. 

The technical support is reasonable. They respond to us promptly. 

The initial setup is fine for the cloud version but very complex for the on-prem deployment. 

Licensing costs are reasonable. 

Anyone planning to use this product should invest in some training beforehand. 

I rate this solution eight out of 10. 

We use MuleSoft Anypoint API Manager across our integration team to move existing integrations and implement APIs. We are system integrators and I'm vice president of the company.

I like the approach of MuleSoft Anypoint API Manager and the kind of integration and flexibility it offers. The solution solves the flexibility of ALITAN, TODO1, and APA gameplay, it's a prominent feature that offers good value.

The solution is not open source and the market is now open with a lot of options customers can test to explore and investigate. I think the code is something we need to explore. I think licensing costs should be reduced, it's quite expensive. 

I have been using MuleSoft Anypoint API Manager for over four years.

The solution is stable.

The solution is scalable.

The initial setup is not completely straightforward but it's not too complex either. 

The solution is quite expensive. 

In our work, we carry out a deeper analysis of customer requirements. Based on their fixed rate product capabilities, the size of the organization, and the business case, we carry out an evaluation and propose a unique solution. We have our own evaluation process, which is quite extensive and includes architect scalability of configuration, maintainability, and then commercial licensing. Taking into account all those parameters we can figure out the best possible solution. It really depends on what the customer needs. 

I rate this solution a nine out of 10. 

The primary use case is for partners to exchange data and information with our company. It can be board members, as well as customers that can connect with us in order to exchange data. 

Overall the platform is good. The stability of the platform is very good. The entire solution has worked well for us. 

Whenever there was an issue, the support was excellent. 

I work with the solution more from a strategy perspective. I don't get into the day to day of how it is run and things like that so I'm not sure if I'd be able to get into features or what may be missing.

The pricing is quite expensive. It should be adjusted to make it more affordable for users.

When they come up with a completely new version of the solution and there is no direct upgrade for the customer from the older version to the new version there's a lot of work to be done. Whatever time and money you have invested cannot be directly used in the new platform.

When they come up with a new version release or a new platform the customers, existing requirements, etc. should be transferred over easier. Migration every time there is a new version is difficult. It's something that they could fix.

I've been using the solution for the last three years.

The stability of the solution is excellent.

The scalability of the solution is very good.

We've found technical support to be excellent. We've been very satisfied with the level of service that the solution provides.

The initial setup isn't complex, although when you are installing the solution you need a moderate amount of competency.

Deployment took about six months.

The licensing costs for the solution are quite high.

I'd rate the solution nine out of ten.

Mainly the pricing is the big down-side of the solution. 

I'd advise others to ensure that they need to have the right partner who understands the system before they get into the implementation process.