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David Viana - PeerSpot reviewer
Cloud systems architect at a tech consulting company with 51-200 employees
Real User
Top 5Leaderboard
Mar 20, 2024
An affordable API solution to integrate various applications
Pros and Cons
  • "It provides various advantages in the integration field, including support for Azure services and cloud integrations."
  • "It can offer workflows, orchestration, and webhooks."

What is our primary use case?

We use the solution to integrate various applications and services, whether it's integrating Salesforce or other third-party systems.

How has it helped my organization?

The solution is crucial for businesses, especially those looking to streamline their operations through seamless integration. The platform offers features for API monitoring, security, and lifecycle management.

The MuleSoft Anypoint API Manager simplifies workflow documentation for Azure Logic Apps and Azure Functions. It's a valuable tool for managing APIs, whether you work directly with MuleSoft or within the Azure ecosystem. It simplifies workflow documentation for MuleSoft applications and APIs.

What is most valuable?

The platform offers seamless integration of code and visual components. Anypoint API Manager provides various advantages in the integration field, including support for Azure services and cloud integrations. It facilitates integration across multiple systems, including Salesforce and other CRM.

What needs improvement?

The solution’s scalability and integration could be enhanced. Also, it can offer workflows, orchestration, and webhooks.

Buyer's Guide
MuleSoft API Manager
December 2025
Learn what your peers think about MuleSoft API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,711 professionals have used our research since 2012.

For how long have I used the solution?

I have been using MuleSoft Anypoint API Manager for two years.

What do I think about the stability of the solution?

The product is stable and has 15 nodes.

What do I think about the scalability of the solution?

The solution is scalable. 20 people are using this solution.

How are customer service and support?

Customer support is user-friendly.

How was the initial setup?

The initial setup is easy. You deploy it or install it to the project. To set up your project in MuleSoft, you need API ops tools, and Anypoint is one option for this setup.

What's my experience with pricing, setup cost, and licensing?

The product is cheap and similar to Apigee or Azure.

What other advice do I have?

I recommend this solution since it is stable.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2209221 - PeerSpot reviewer
Operations Manager at a computer software company with 5,001-10,000 employees
Real User
Oct 30, 2023
Provides extensive control over various capabilities
Pros and Cons
  • "It can create high-cost solutions, allowing for a great deal of customization to make it well-suited for specific needs."
  • "When discussing potential enhancements overall, it primarily involves making it more user-friendly and lowering the pricing. There are several aspects that could benefit from improvement, or perhaps a few other areas to consider."

What is our primary use case?

The use cases are regarding telecommunication provisioning. Another aspect involves managing logistics, which includes connecting suppliers and the company's partners.

What is most valuable?

MuleSoft Anypoint API Manager is initially complex to utilize, but it provides extensive control over various capabilities. This means it can create high-cost solutions, allowing for a great deal of customization to make it well-suited for specific needs.   

What needs improvement?

When discussing potential enhancements overall, it primarily involves making it more user-friendly and lowering the pricing. There are several aspects that could benefit from improvement, or perhaps a few other areas to consider.

For how long have I used the solution?

I have been using MuleSoft Anypoint API Manager for the past five years.

What do I think about the stability of the solution?

It is stable and has no problems. 

What do I think about the scalability of the solution?

It is scalable and appropriate for every enterprise.

How are customer service and support?

I have no experience with tech support.

How was the initial setup?

The ease of maintenance depends on how you design your solution. You should consider having a team, typically consisting of four or five members for maintenance.

Which other solutions did I evaluate?

Comparing Mulesoft with Microsoft, MuleSoft has an advantage in the sense that it offers an all-in-one solution, while with Microsoft, it's more like dealing with numerous separate components. So, you have to figure out which specific components you need and how to connect them, almost like a toolkit that provides options to connect and integrate different things. It can be a bit challenging to determine which one is the most suitable for your needs in Microsoft's case. While you can build nearly anything with it, there's always a search for better methods to achieve your goals.

What other advice do I have?

When considering the adoption of MuleSoft, it's important to take into account the expenses, including the licensing costs and the time and costs associated with training to become proficient in using it. On the other hand, starting with Azure might offer a more straightforward path to expansion and growth.

Overall I would rate it an eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
MuleSoft API Manager
December 2025
Learn what your peers think about MuleSoft API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,711 professionals have used our research since 2012.
Sr. Manager at a computer software company with 5,001-10,000 employees
Real User
May 18, 2023
A stable and scalable solution with good support
Pros and Cons
  • "The tool has a private area. It also has a cloud deployment option."
  • "The solution's price is high."

What is most valuable?

The tool has a private area. It also has a cloud deployment option. 

What needs improvement?

The solution's price is high. 

For how long have I used the solution?

I am using the tool for more than six years. 

What do I think about the stability of the solution?

The solution is very stable. I would rate its stability an eight out of ten. 

What do I think about the scalability of the solution?

The tool is scalable. I would rate its scalability a nine-point five out of ten. 

How are customer service and support?

The product's support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's setup is easy and quick. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing a seven-point five out of ten. 

What other advice do I have?

I would rate the solution a nine out of ten. AWS is cheaper than MuleSoft. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Architect at a manufacturing company with 11-50 employees
Real User
Jan 2, 2023
Makes life easier and centralizes monitoring
Pros and Cons
  • "If you adopt the whole platform, you can build composable applications. This will cut your time creating new applications and updating them – once you have everything running – by up to 50%."
  • "I would like to see MuleSoft expand the range of APIs you can manage with it beyond HTTP, GIPC, and others."

What is our primary use case?

Our first primary use case for this solution are APIs based in MuleSoft. It's natural to use the MuleSoft API manager for MuleSoft APIs. We also use this solution's API manager to manage non-MuleSoft APIs in environments based on the MuleSoft platform. It functions as a kind of API gateway for us.

What is most valuable?

The feature I found most valuable is the ability to add a central place for managing your policies for APIs. This makes our life easier and enables central monitoring.

What needs improvement?

I would like to see MuleSoft expand the range of APIs you can manage with it beyond HTTP, GIPC, and others.

For how long have I used the solution?

I have been using MuleSoft Anypoint API Manager for about six months.

What do I think about the stability of the solution?

I would rate the stability of this solution a 10, on a scale from one to 10, with one being the least stable, and 10 being the most stable.

What do I think about the scalability of the solution?

My impression is that this product is quite scalable. I would rate its scalability an eight, on a scale from one to 10, with one being the worst and 10 being the best.

How are customer service and support?

I have not had any contact with their technical support team.

How was the initial setup?

The initial setup was relatively easy. I would rate it a 10, on a scale from one to 10, with one being the hardest and 10 being the easiest. The deployment process was done with an in-house team of three people.

What was our ROI?

We have seen a return on investment but not from the product itself, but rather from the platform. If you adopt the whole platform, you can build composable applications. This will cut your time creating new applications and updating them – once you have everything running – by up to 50%.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best. My opinion is that it's a bit expensive but they do offer a lot.

What other advice do I have?

The advice I would give to anybody looking to try this product is: if you have a lab, test out all the MuleSoft features to make sure that they will bring what you need into your environment. I would say that with any product. It's always good to have a list of requirements and make sure that the product does what you want.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohan BS - PeerSpot reviewer
Senior Specialist at a manufacturing company with 10,001+ employees
Real User
Dec 14, 2022
Good API policies, reliable, and easy to expand
Pros and Cons
  • "We can use both on-premises and cloud setups."
  • "The solution is expensive."

What is our primary use case?

We primarily use the solution for API management.

What is most valuable?

We can use both on-premises and cloud setups. 

The API policies are great.

We can use command line, and it also has a good UI.

We can select the required servers and deploy API. It's great for managing the API.

If we talk about the designing of our API site with RAML and putting it into the exchange and then looking at it as a library, it's pretty good. 

The initial setup can be pretty straightforward. 

It's stable. 

We can scale the product.

What needs improvement?

I'd like an option for having customized policies also. I'd suggest that the product provide some inbuilt customized policies alongside the ability to fully customize.

The solution is expensive. 

They're coming up with lots of new things right now. I'm looking for something like AI-based monitoring in the future.

For how long have I used the solution?

I've been using the solution for almost three years. 

What do I think about the stability of the solution?

The solution looks to be stable. It is reliable so far. there are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

We've found it to be a scalable product in general. 

I'm not sure of the exact amount of users. 

How are customer service and support?

We have technical support from MuleSoft, and they have a portal where we can log the ticket. We've had a couple of resolutions already.

How would you rate customer service and support?

Positive

How was the initial setup?

So far, we've had pretty straightforward setups. That said, we are looking to build a more complex project right now, and that implementation may be more involved. 

What about the implementation team?

We were able to do a couple of things by ourselves. We are also planning on building a complex integration with the system soon.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact cost of the solution. 

While I haven't had detailed discussions, my understanding is that the solution is expensive. I found it pricey when I was doing some research.

Which other solutions did I evaluate?

I evaluated a couple of tools. We wanted to compare to see what might be better. We wanted to use one of MuleSoft's business units. MuleSoft stands out.

What other advice do I have?

We're trying to build a partnership with MuleSoft right now. 

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Manager at a tech vendor with 10,001+ employees
Real User
Aug 1, 2022
Good API management capabilities, Composable Architecture and Auto-Scaling
Pros and Cons
  • "It provides all of the robust platform-enabled features."
  • "When compared to other integration technologies, it is slightly higher."

What is our primary use case?

API Led Composable Architecture and Batch Integrations to deal with big volumes

How has it helped my organization?

API Manager helped to make api's discoverable, there by improved reusability.

What is most valuable?

IPAAS Cloudhub Platform, API Manager, Flex Gateway, RTF deployment Support, Connectors.  All these enabled to build, re-use and deploy the integrations faster.   

What needs improvement?

 Mulesoft is on the higher end in terms of pricing. Clients frequently compare the price of various integration technologies for their use-cases. This is considered high for small/mid - scale enterprises with some tens of APIs to be build and managed.  Different pricing model that best suits for small/mid enterprises could help for more adoption.  As Mulesoft is a part Salesforce ecosystem, special discounts could be provided for Salesforce users for doing their integrations.  <10% of Salesforce projects are using Mulesoft and there is a huge potential. 

For how long have I used the solution?

I have been working with various versions of MuleSoft for more than 10 years.

We are currently working with the latest version.

What do I think about the stability of the solution?

Mulesoft Anypoint API Manager is pretty stable.

We use the CloudHub which is the MuleSoft cloud version it has everything that is required for a product with high availability and reliability. It's pretty stable.

What do I think about the scalability of the solution?

From a product standpoint, MuleSoft offers auto-scaling options that can be enabled. However, the majority of organizations will control it manually to avoid unpredictable higher costs.  overall,  application can be scaled easily.

How are customer service and support?

 Depending on the subscription and severity of the case, technical support prioritizes the support cases. 

I would rate the technical support a three out of five.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?


How was the initial setup?

CloudHub is straightforward. There are alternatives as well like RTF that can be deployed on any cloud or bare metal,  On-premises deployments . It's more complicated if it's on bare metal. Mulesoft have professional services team that can assist on initial setup. 

I would rate the CloudHub setup a four and a half out of five, and for an on-premises setup, I would rate it a three out of five.

What's my experience with pricing, setup cost, and licensing?

Pricing cannot be shared because it varies depending on the client's engagement with MuleSoft and subscription.

Which other solutions did I evaluate?

dell boomi, informatica, software AG

What other advice do I have?

Mulesoft provides platform to build and deploy huge number of APIs  with good API Management capabilities.  It also supports reuse of api's that are build on other platforms. With recent introduction of RPA,  we foresee a lot of scope to automate some human tasks. With MuleSoft Composer, non technical users can build small integrations quickly. 

I would rate MuleSoft Anypoint API Manager an eight out of ten.

Mulesoft supports API-led architecture excellently.  But not every integration use-case fits in this architecture.  Integrations that need to deal with large volumes needs a batch pattern that can be well performed with other integration tools.  EDI integrations that are widely used across large-scale enterprises. There is Anypoint Partner Manager specifically designed for EDI support, but it is little complex when compared with other EDI solutions that are in the market. A special component to deal with ETL integrations could improve the adoption.   EDI integrations could be simplified further.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Archana Bhat - PeerSpot reviewer
Senior Associate at a computer software company with 10,001+ employees
Real User
Jul 25, 2022
Useful gateway, stable, but lacking enhanced visualizer
Pros and Cons
  • "The most valuable feature of Mulesoft Anypoint API Manager is the gateway that is provided."
  • "Mulesoft Anypoint API Manager can improve some of the gateway features. We could use some more customization in creating rules. A lot of the policies are related to the APIs rather than the client. If I want to apply a policy based on a client that is not available."

What is most valuable?

The most valuable feature of Mulesoft Anypoint API Manager is the gateway that is provided.

What needs improvement?

Mulesoft Anypoint API Manager can improve some of the gateway features. We could use some more customization in creating rules. A lot of the policies are related to the APIs rather than the client. If I want to apply a policy based on a client that is not available.

The dashboards are configurable, but they are not readily available with the cloud. You can see a dashboard where you can check on what is deployed. For example, a complete view of what it is, such as how much code it takes. It's there in bits and pieces, we can configure it with our credentials, but it is not readily available. If they could add an enhanced visualizer it would be beneficial.

For how long have I used the solution?

I have been using Mulesoft Anypoint API Manager for approximately one year.

What do I think about the stability of the solution?

Mulesoft Anypoint API Manager is stable.

What do I think about the scalability of the solution?

Mulesoft Anypoint API Manager does not have out-of-the-box scalability and it is not something that you can receive readily. It is something you have to configure based on the requirements of the customer.

How are customer service and support?

I rate the support from Mulesoft Anypoint API Manager a three out of five.

How would you rate customer service and support?

Neutral

How was the initial setup?

Mulesoft Anypoint API Manager is on the cloud and there is no installation.

Which other solutions did I evaluate?

Mulesoft Anypoint API Manager is a complete API-led connectivity gateway and some of the other tools we have tried would not be appropriate for our needs, such as Apigee.

What other advice do I have?

I rate Mulesoft Anypoint API Manager a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AzharAhmed - PeerSpot reviewer
Integration Consultant at a energy/utilities company with 10,001+ employees
Real User
Jun 4, 2022
Feature rich, responsive support, and scalable
Pros and Cons
  • "Mulesoft Anypoint API Manager's most valuable aspect is it has plenty of features."
  • "Mulesoft Anypoint API Manager could improve the monitoring because it is very poor quality and not user-friendly. It is not as good as other solutions on the market."

What is our primary use case?

I use Mulesoft Anypoint API Manager for application integration.

What is most valuable?

Mulesoft Anypoint API Manager's most valuable aspect is it has plenty of features.

What needs improvement?

Mulesoft Anypoint API Manager could improve the monitoring because it is very poor quality and not user-friendly. It is not as good as other solutions on the market.

For how long have I used the solution?

I have been using Mulesoft Anypoint API Manager for approximately two years.

What do I think about the stability of the solution?

Mulesoft Anypoint API Manager has been stable and my usage. However, there have been some issues with SMTP connectors.

What do I think about the scalability of the solution?

The scalability of Mulesoft Anypoint API Manager is good.

We have approximately 80 people using the solution. They are architects and developers. We have plans to increase the usage of the solution if the depends require it.

How are customer service and support?

Mulesoft Anypoint API Manager technical support is good, they are responsive.

I rate the support from Mulesoft Anypoint API Manager a five out of five.

Which solution did I use previously and why did I switch?

I have previously used different API gateway solutions, such as Akana API Management and SOA Software.

How was the initial setup?

The initial setup of the Mulesoft Anypoint API Manager is simple. The whole process did not take a lot of time.

What about the implementation team?

We did the implementation of Mulesoft Anypoint API Manager in-house.

What's my experience with pricing, setup cost, and licensing?

The price of Mulesoft Anypoint API Manager is very high.

What other advice do I have?

Mulesoft Anypoint API Manager is a very good solution.

I rate Mulesoft Anypoint API Manager a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free MuleSoft API Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
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Buyer's Guide
Download our free MuleSoft API Manager Report and get advice and tips from experienced pros sharing their opinions.