MuleSoft API Manager Reviews

Our first primary use case for this solution are APIs based in MuleSoft. It's natural to use the MuleSoft API manager for MuleSoft APIs. We also use this solution's API manager to manage non-MuleSoft APIs in environments based on the MuleSoft platform. It functions as a kind of API gateway for us.

The feature I found most valuable is the ability to add a central place for managing your policies for APIs. This makes our life easier and enables central monitoring.

I would like to see MuleSoft expand the range of APIs you can manage with it beyond HTTP, GIPC, and others.

I have been using MuleSoft Anypoint API Manager for about six months.

I would rate the stability of this solution a 10, on a scale from one to 10, with one being the least stable, and 10 being the most stable.

My impression is that this product is quite scalable. I would rate its scalability an eight, on a scale from one to 10, with one being the worst and 10 being the best.

I have not had any contact with their technical support team.

The initial setup was relatively easy. I would rate it a 10, on a scale from one to 10, with one being the hardest and 10 being the easiest. The deployment process was done with an in-house team of three people.

We have seen a return on investment but not from the product itself, but rather from the platform. If you adopt the whole platform, you can build composable applications. This will cut your time creating new applications and updating them – once you have everything running – by up to 50%.

I would rate the pricing of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best. My opinion is that it's a bit expensive but they do offer a lot.

The advice I would give to anybody looking to try this product is: if you have a lab, test out all the MuleSoft features to make sure that they will bring what you need into your environment. I would say that with any product. It's always good to have a list of requirements and make sure that the product does what you want.

I am offering consulting services to help clients build the API. I am not involved in the deployment or anything behind the API.

We are using the Anypoint component for the integration layer which is not specific to the API management.

Its best feature is that its plugins are somewhat unique in the market. We have budgets, prime membership, and pre-plugins available in the marketplace that we can use immediately.

I believe there is an issue with MuleSoft, specifically the studio, it is very slow.

The performance could be faster. Their studio performance is very slow, and it requires a lot of memory which should be improved. 

It is not as compatible as other options available.

You would like to improve studio performance in the next release.

I have been working with Mulesoft Anypoint API Manager for three years.

Mulesoft Anypoint API Manager is very stable.

Mulesoft Anypoint API Manager is a scalable product.

We have 300 users in our company, and we use approximately 10,000,000 hits per day.

We will definitely increase our usage. It should be standard as a requirement model. It's not specific. We have a capability team, and the capability team gives us access to that information. We have a plan, but we cannot provide specific data numbers because of time constraints.

The technical support is very good. One of the best things about MuleSoft is its community. They provide support if you raise an issue in the MuleSoft community they will respond. Anyone who is available will respond and resolve your query as soon as possible.

I was not involved in the installation.

Licensing fees are paid on a yearly basis.

Definitely, I will recommend Mulesoft Anypoint API Manager over IBM App Connect.

I would rate Mulesoft Anypoint API Manager a seven out of ten.

We are solution integrators and this is one of the products that we implement for our clients.

It is used for integrating and logging data from legacy systems to make it available for other systems within the IT infrastructure in the enterprise. It is also used for data migration and making it available for customers, devices, services, and so on.

Essentially, it is for data governance and API governance.

The most valuable things about this solution are how it is implemented and managed, and that it is vendor-free.

For system integrators and analysts, it is pretty clear how this system works.

The documentation is great; it is always up to date and well-presented. If any details are missing then there is a blog available that contains a lot of details. There are also channels on YouTube to help you better understand the solution and what some of the processes look like.

The initial setup is very complex.

I have been using the MuleSoft Anypoint API Manager for two years.

This solution is stable but it is important to remember that it is the glue between other systems that might have issues with instability. The MuleSoft platform connects all of the systems together and collects data from different sources to create new types of data and new statistics.

In general, it is used on a daily basis and most of the time, it's stable.

Scalability is perfect. The API Manager is used by large clients and is made to be scaled.

I have never been in contact with technical support. It is not often that something goes wrong.

I have worked with other API management systems such as those by Kong and Tyk. Each vendor has its own functionality that you need to know about so that you can work with effectively.

The initial setup is complex compared to solutions such as Kong or Tyk. There are many things to keep in mind concerning configuration, features, and different options for different systems. I would say that overall, it is very complex.

When all of the requirements are well defined, well described, clear, and consistent, the implementation is fast and can be done in a matter of weeks.

Maintenance only needs to be done when there is a change in business or operational processes. Also, there are some updates that are required but usually not many.

The licensing fees are approximately $80,000 USD per year and there are costs for additional functionality, as well as premiums for connectors to systems such as Oracle and SAP.  You're not obligated but it is better to buy premium and official connectors, although they cost approximately $25,000 per year.

My advice to anybody who is considering this solution is to first make sure that there are no alternatives that are most cost-effective, such as open-source products. Many of them are much cheaper but are still able to provide the same relevant functionality and the same level of data security.

I would say that MuleSoft has the best API manager but it is not the cheapest one and as such, not for everybody. It is not everyone who needs to connect expensive systems together.

I would rate this solution a nine out of ten.

We use the solution to integrate various applications and services, whether it's integrating Salesforce or other third-party systems.

The solution is crucial for businesses, especially those looking to streamline their operations through seamless integration. The platform offers features for API monitoring, security, and lifecycle management.

The MuleSoft Anypoint API Manager simplifies workflow documentation for Azure Logic Apps and Azure Functions. It's a valuable tool for managing APIs, whether you work directly with MuleSoft or within the Azure ecosystem. It simplifies workflow documentation for MuleSoft applications and APIs.

The platform offers seamless integration of code and visual components. Anypoint API Manager provides various advantages in the integration field, including support for Azure services and cloud integrations. It facilitates integration across multiple systems, including Salesforce and other CRM.

The solution’s scalability and integration could be enhanced. Also, it can offer workflows, orchestration, and webhooks.

I have been using MuleSoft Anypoint API Manager for two years.

The product is stable and has 15 nodes.

The solution is scalable. 20 people are using this solution.

Customer support is user-friendly.

The initial setup is easy. You deploy it or install it to the project. To set up your project in MuleSoft, you need API ops tools, and Anypoint is one option for this setup.

The product is cheap and similar to Apigee or Azure.

I recommend this solution since it is stable.

Overall, I rate the solution an eight out of ten.

The use cases are regarding telecommunication provisioning. Another aspect involves managing logistics, which includes connecting suppliers and the company's partners.

MuleSoft Anypoint API Manager is initially complex to utilize, but it provides extensive control over various capabilities. This means it can create high-cost solutions, allowing for a great deal of customization to make it well-suited for specific needs.   

When discussing potential enhancements overall, it primarily involves making it more user-friendly and lowering the pricing. There are several aspects that could benefit from improvement, or perhaps a few other areas to consider.

I have been using MuleSoft Anypoint API Manager for the past five years.

It is stable and has no problems. 

It is scalable and appropriate for every enterprise.

I have no experience with tech support.

The ease of maintenance depends on how you design your solution. You should consider having a team, typically consisting of four or five members for maintenance.

Comparing Mulesoft with Microsoft, MuleSoft has an advantage in the sense that it offers an all-in-one solution, while with Microsoft, it's more like dealing with numerous separate components. So, you have to figure out which specific components you need and how to connect them, almost like a toolkit that provides options to connect and integrate different things. It can be a bit challenging to determine which one is the most suitable for your needs in Microsoft's case. While you can build nearly anything with it, there's always a search for better methods to achieve your goals.

When considering the adoption of MuleSoft, it's important to take into account the expenses, including the licensing costs and the time and costs associated with training to become proficient in using it. On the other hand, starting with Azure might offer a more straightforward path to expansion and growth.

API Led Composable Architecture and Batch Integrations to deal with big volumes

API Manager helped to make api's discoverable, there by improved reusability.

IPAAS Cloudhub Platform, API Manager, Flex Gateway, RTF deployment Support, Connectors.  All these enabled to build, re-use and deploy the integrations faster.   

 Mulesoft is on the higher end in terms of pricing. Clients frequently compare the price of various integration technologies for their use-cases. This is considered high for small/mid - scale enterprises with some tens of APIs to be build and managed.  Different pricing model that best suits for small/mid enterprises could help for more adoption.  As Mulesoft is a part Salesforce ecosystem, special discounts could be provided for Salesforce users for doing their integrations.  <10% of Salesforce projects are using Mulesoft and there is a huge potential. 

I have been working with various versions of MuleSoft for more than 10 years.

We are currently working with the latest version.

Mulesoft Anypoint API Manager is pretty stable.

We use the CloudHub which is the MuleSoft cloud version it has everything that is required for a product with high availability and reliability. It's pretty stable.

From a product standpoint, MuleSoft offers auto-scaling options that can be enabled. However, the majority of organizations will control it manually to avoid unpredictable higher costs.  overall,  application can be scaled easily.

 Depending on the subscription and severity of the case, technical support prioritizes the support cases. 

I would rate the technical support a three out of five.

Neutral

CloudHub is straightforward. There are alternatives as well like RTF that can be deployed on any cloud or bare metal,  On-premises deployments . It's more complicated if it's on bare metal. Mulesoft have professional services team that can assist on initial setup. 

I would rate the CloudHub setup a four and a half out of five, and for an on-premises setup, I would rate it a three out of five.

Pricing cannot be shared because it varies depending on the client's engagement with MuleSoft and subscription.

dell boomi, informatica, software AG

Mulesoft provides platform to build and deploy huge number of APIs  with good API Management capabilities.  It also supports reuse of api's that are build on other platforms. With recent introduction of RPA,  we foresee a lot of scope to automate some human tasks. With MuleSoft Composer, non technical users can build small integrations quickly. 

I would rate MuleSoft Anypoint API Manager an eight out of ten.

Mulesoft supports API-led architecture excellently.  But not every integration use-case fits in this architecture.  Integrations that need to deal with large volumes needs a batch pattern that can be well performed with other integration tools.  EDI integrations that are widely used across large-scale enterprises. There is Anypoint Partner Manager specifically designed for EDI support, but it is little complex when compared with other EDI solutions that are in the market. A special component to deal with ETL integrations could improve the adoption.   EDI integrations could be simplified further.

You can find SLA there. You can do the security level that you need. You can also do any authentication, authorization, implementation, etc.

You can create it yourself and publish it. While publishing, if there is a unique ID generated by that, it will be implemented there while creating the application. While deploying to the cloud, the Mule runtime is internally created and embedded in the API Manager.

All of these features are available in the cloud, and you can configure it. It is of great benefit to the customer.

MuleSoft has given the API solution a 3-tiered architecture. This means that there are multiple channels available in one application. The usability is very high.

MuleSoft has advanced features but is slower.

I've been working with this solution since 2017.

It is highly stable, and that's why MuleSoft is booming. Mulesoft Anypoint API Manager internally uses the AWS availability zone. When one availability zone is down, then it will automatically route to another availability zone. You will not find this kind of stability on-premises because you can have server issues. However, on the cloud it's very stable and very reliable.

MuleSoft has horizontal and vertical scaling capabilities.

The technical support is good, but it is a new solution, so it will take time to mature. I would give technical support a nine out of ten.

Positive

The initial setup is easy. You may have some issues when you deploy it for the first time if the team is new, but once you do it, the next time it will not take much time.

You just need half a day or one day of training, and any team member can implement the solution.

Maintenance wise, it doesn't require a lot because it's on the cloud. You do have to monitor some things on your end, but other maintenance issues are taken care of by MuleSoft.

You will need to look at your requirements and choose the solution.

Message Broker, ACE only has ESB and does not have the gateway. You will have to buy additional software, but MuleSoft has embedded both API and ESB. This is called method-oriented architecture.

In terms of the speed and process, I prefer Message Broker, ACE technology IIB. In my current project, we are processing 25 MB to 50 MB files, and Message Broker is able to do it. However, with MuleSoft it would take more time. MuleSoft has advanced features but is slower.

I would rate Mulesoft Anypoint API Manager at ten on a scale from one to ten.

We're using MuleSoft API Manager to integrate with an endpoint in our backend system to import much information into Salesforce. Other tools didn't allow for as many API calls, so we used it to create a new endpoint.

The tool needs to improve customization and interface. 

I have been using the product for a year. 

I rate the solution's scalability a nine out of ten. 

The technical support has been very responsive. I've opened three cases, and the previous ones were solved quickly.

Positive

I'm currently deploying MuleSoft API Manager, but it's not fully deployed. There have been some challenges, mainly related to IP restrictions, which I believe are on our side. The testing phase took about two months due to people being on holiday. I'm hoping the actual deployment will go quickly, but I'm unsure how long it might take as technical issues could arise.

I can't say definitively about cost savings since we're still in the testing phase. MuleSoft uses separate testing and production environments, with more resources allocated to production. So far, in testing, it works fine and does everything it needs to, but I'm not sure how performance will compare in production.

We faced IP restriction challenges, which we resolved by changing the authentication method from an API key. This solved the issue for now, but we'll need to verify it again in production.

Based on my 2-3 years of experience with MuleSoft products, I'd rate MuleSoft API Manager eight out of ten.