MuleSoft API Manager Reviews

Our primary use case is to consolidate server information about product stocks. We have data in different systems and offer an API to provide users with consolidated information. Our main system is SAP, and we use standard connectors to integrate it with Microsoft.

The most valuable feature has been the standard connectors, especially the integration with SAP. It was crucial for us since most of our information is stored in SAP, and accessing this data seamlessly was very beneficial.

The setup process could be simpler. We are still discovering some features, and simplifying the initial configuration would be helpful.

We have been using MuleSoft Anypoint API Manager for six months.

I rate the product stability an eight. While we have yet to encounter major issues, our experience is still limited, and we are in the discovery phase.

We still haven't contacted the support team directly. Initially, we conducted a proof of concept with our internal team, focusing on integrating with Microsoft products. Subsequently, we transitioned to working with the whole API team, who have found it easy to use.

The deployment model was cloud-based.

We implemented the product in-house.

It's too early to determine the exact ROI for the product as we are still in the initial stages of implementation and use.

The pricing is quite reasonable and affordable.

We evaluated Amazon API Gateway and Google's solution. After trying the proof of concept, we chose MuleSoft because our directors preferred it.

The integration process was straightforward. As the software manager overseeing our current IT workflow, integrating the product was a smooth experience. While we have only begun exploring its full potential, initial impressions suggest ease of use and usefulness. The configuration services were particularly seamless, contributing to our overall positive experience. Therefore, the integration process is easy rather than difficult. We conducted a proof of concept involving one of our developers and found the APIs provided by MuleSoft user-friendly.

Overall, it is a very intuitive and good product. It has proven to be effective for our use case so far. I rate it a nine out of ten.

We primarily use the solution for API management.

We can use both on-premises and cloud setups. 

The API policies are great.

We can use command line, and it also has a good UI.

We can select the required servers and deploy API. It's great for managing the API.

If we talk about the designing of our API site with RAML and putting it into the exchange and then looking at it as a library, it's pretty good. 

The initial setup can be pretty straightforward. 

It's stable. 

We can scale the product.

I'd like an option for having customized policies also. I'd suggest that the product provide some inbuilt customized policies alongside the ability to fully customize.

The solution is expensive. 

They're coming up with lots of new things right now. I'm looking for something like AI-based monitoring in the future.

I've been using the solution for almost three years. 

The solution looks to be stable. It is reliable so far. there are no bugs or glitches, and it doesn't crash or freeze. 

We've found it to be a scalable product in general. 

I'm not sure of the exact amount of users. 

We have technical support from MuleSoft, and they have a portal where we can log the ticket. We've had a couple of resolutions already.

Positive

So far, we've had pretty straightforward setups. That said, we are looking to build a more complex project right now, and that implementation may be more involved. 

We were able to do a couple of things by ourselves. We are also planning on building a complex integration with the system soon.

I'm not sure of the exact cost of the solution. 

While I haven't had detailed discussions, my understanding is that the solution is expensive. I found it pricey when I was doing some research.

I evaluated a couple of tools. We wanted to compare to see what might be better. We wanted to use one of MuleSoft's business units. MuleSoft stands out.

We're trying to build a partnership with MuleSoft right now. 

I'd rate the solution nine out of ten.

The entire offering and suite of tools that this solution provides have been very valuable. We are able to manage APIs on runtime on a cloud basis which has been very useful. 

The log management for this solution needs improvement. We would also like to have the capability to monitor usage metrics within the system. Currently, it is available, but only on a case-to-case basis. We would like to have an admin page where we could view and track all our usage metrics. 

We have been using this solution for more than six years. 

The scalability of this solution depends on how you configure it. When you design the implementation of the solution, you need to factor in multiple sets of requirements and configure the size of the APIs accordingly.

There is the standard SLA defined depending on the type of subscription or license. The support we have received has been good. 

Positive

I have previously used Oracle. 

The initial setup can be a bit challenging but usage of the solution after that is straightforward. 

When it comes to determining price, the pre-sales team interacts with the customer's primary integration team and the price is negotiated based on the specific usage of the system. 

If your organization wants to build reusable functionality using APIs and you are a cloud-first organization, I would recommend MuleSoft. I would not recommend this solution for tactical integrations but rather for strategic investments. You need to have a long-term vision as to what you are building, where you are building, and how best you can reuse what you build across the enterprise.

I would rate this solution an eight out of ten. 

I use Mulesoft Anypoint API Manager for application integration.

Mulesoft Anypoint API Manager's most valuable aspect is it has plenty of features.

Mulesoft Anypoint API Manager could improve the monitoring because it is very poor quality and not user-friendly. It is not as good as other solutions on the market.

I have been using Mulesoft Anypoint API Manager for approximately two years.

Mulesoft Anypoint API Manager has been stable and my usage. However, there have been some issues with SMTP connectors.

The scalability of Mulesoft Anypoint API Manager is good.

We have approximately 80 people using the solution. They are architects and developers. We have plans to increase the usage of the solution if the depends require it.

Mulesoft Anypoint API Manager technical support is good, they are responsive.

I rate the support from Mulesoft Anypoint API Manager a five out of five.

I have previously used different API gateway solutions, such as Akana API Management and SOA Software.

The initial setup of the Mulesoft Anypoint API Manager is simple. The whole process did not take a lot of time.

We did the implementation of Mulesoft Anypoint API Manager in-house.

The price of Mulesoft Anypoint API Manager is very high.

Mulesoft Anypoint API Manager is a very good solution.

I rate Mulesoft Anypoint API Manager a nine out of ten.

The most valuable feature of Mulesoft Anypoint API Manager is the gateway that is provided.

Mulesoft Anypoint API Manager can improve some of the gateway features. We could use some more customization in creating rules. A lot of the policies are related to the APIs rather than the client. If I want to apply a policy based on a client that is not available.

The dashboards are configurable, but they are not readily available with the cloud. You can see a dashboard where you can check on what is deployed. For example, a complete view of what it is, such as how much code it takes. It's there in bits and pieces, we can configure it with our credentials, but it is not readily available. If they could add an enhanced visualizer it would be beneficial.

I have been using Mulesoft Anypoint API Manager for approximately one year.

Mulesoft Anypoint API Manager is stable.

Mulesoft Anypoint API Manager does not have out-of-the-box scalability and it is not something that you can receive readily. It is something you have to configure based on the requirements of the customer.

I rate the support from Mulesoft Anypoint API Manager a three out of five.

Neutral

Mulesoft Anypoint API Manager is on the cloud and there is no installation.

Mulesoft Anypoint API Manager is a complete API-led connectivity gateway and some of the other tools we have tried would not be appropriate for our needs, such as Apigee.

I rate Mulesoft Anypoint API Manager a seven out of ten.

We could employ it for tasks like access control and other minor functions like controlling licenses using an API gateway alongside SS rules.

It is a good management tool for controlling purposes.

Since most components are situated in the cloud, there's one particular hosted in the cloud. This presents a considerable challenge. While all other components are implemented on-premises, this specific one isn't permitted to be hosted in the cloud as per customer requirements. Shifting this component to an on-premises environment requires a significant effort. 

I have been using MuleSoft Anypoint API Manager for more than two years.

It is a stable product. 

Regarding scalability, I have some uncertainty. During our interaction with the vendor, they introduced us to the possibility of running MuleSoft within a Kubernetes environment. If we can leverage this approach, it could potentially enhance scalability. However, during the testing phase, I found that the implementation process was rather complex.

I would rate the scalability seven out of ten.

The support is satisfactory.

Neutral

It is complicated. I would rate it three out of ten. We collaborated with professional service experts based in Hong Kong. When delving into the architectural aspects, it became apparent that the setup was intricate. Consequently, we relied on their assistance for both the installation process and the architectural design. The project itself extended over a considerable duration, not solely due to its length but also because it involved multiple components.

It is extremely high, and I would rate it one out of ten.

Personally, I find this to be a satisfactory option. I would rate the product seven out of ten.

Our primary use case for this solution is for infestation and backend services. It is also a gateway. We use it heavily because Azure offers better pricing than its competitors. 

In addition, we use MuleSoft to run APIs. 

I can explain how this solution helped our organization through an example. Let's say, I want to buy my home insurance. I'd go to the market for the digital product and get a quote. Upon accepting the offer, I'll go through payment and then a three-step process for binding. After that, documents will be released to me in a multi-step process. MuleSoft provides a lot of the visualization and you are able to do the mapping and confirmations. It powers some of the connectors out of the box and you're able to connect to the different endpoints. You do not need to write many core basis and this is a great advantage.

The most valuable features of this solution are the Acura Station and the API Gateway.

The cost model could be improved.

I have been using this solution for around two years now.

I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the scalability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the pricing model of this solution a four, on a scale from one to 10, with one being the most expensive and 10 being the best pricing.

Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

We use it for integration with backend applications. We use it to connect to applications like SAP databases, or Infomatica Collibra or MongoDB, and some other backend applications.

One good thing about MuleSoft, is that they have a lot of connectors to those backend applications. We don't really need to write code to be able to connect to a database or to connect with SAP. You just need credentials and the connectivity details. Most of the development of what we do is just drag and drop. They're able to connect with applications using standard connectors that are provided by ESB, by MuleSoft.

The initial setup is very straightforward.

The solution has been very stable.

Technical support has been great.

If you want to see the full-fledged functionality of their analytics engine, you have to pay separately for that. It's not the case with, for example, Apigee. That is out of the box. For MuleSoft, then you need to specifically pay an additional licensing fee be able to get the benefits of the analytics.

It would be ideal if they had full-fledged features out of the box versus having to pay for them separately. 

I have five years of experience using this product.

The product offers a very stable platform. We've had a couple of issues, however, it's a stable platform overall. Due to the API, there may be some buggy codes. We have not had any major issues, and, if we do, the technical support is very responsive to our queries.  

Technical support has been excellent. Whenever we've had to contend with a bug, they have been very helpful at assisting us. We're very satisfied with their level of service. They are extremely responsive and very knowledgeable.

The initial setup is very straightforward. It's much more straightforward, that, for example, Apigee, which is more difficult to execute.

The product added a lot of value to the organization. Usually, all integrations are point to point. For example, if Informatica needs the information from SAP or SAP from PeopleSoft,  they have point to point connection. Due to the fact that we are able to handle connectivity using MuleSoft, it's actually reusable for applications. Therefore, once we connect to SAP, we don't need to deal with that connectivity again. Any other application that needs to connect to SAP reuses the same API that we have developed on this platform. They don't really need to develop a new set of API.

The solution makes users pay integration fees.

You need to pay extra to get proper analytics. It's a separate fee.

MuleSoft has both ESB as well as the API management platform. 

We are implementors.

We are one major version behind. We are not using the latest version of the solution.

We deploy on-prem and we also have deployment on our own AWS OSSIE code infrastructure.

It might be cheaper for someone to implement MuleSoft on-prem rather than on the cloud. With the on-prem version, we can deploy as many applications as we want on the on-prem version, provided the infrastructure is able to support it. However, for cloud-based deployments, they end up charging more.

I'd rate the solution at a nine out of ten.