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it_user956706 - PeerSpot reviewer
Lead Architect at a financial services firm with 10,001+ employees
Real User
Good API development and management, but the runtime needs to be more lightweight
Pros and Cons
  • "The most valuable features are API development and API management."
  • "The most important thing that should be improved is that it is too heavy."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

Mulesoft Anypoint API Manager has many use cases that involve API integration.

What is most valuable?

The most valuable features are API development and API management. 

From a management point of view, this solution is okay. It is more lightweight than the runtime module.

What needs improvement?

The most important thing that should be improved is that it is too heavy. Even the API gateway and the API runtime are too heavy, which makes it more difficult to integrate. With the talk of microservice nowadays, this is something that needs to be improved.

It is not very easy to integrate into other platforms, such as those from IBM.

For how long have I used the solution?

I have been using the Mulesoft Anypoint API Manager for between three and four years.

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How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

Frankly speaking, I don't think that Mulesoft is doing an extremely good job. It may be because it's not that easy to satisfy me from an API point of view, whether in development, maintenance, or management. I have been working in this area for quite a long time and my standards are a little bit high. That said, this is a competitive market and I understand that it is not easy to make a good product.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
it_user956706 - PeerSpot reviewer
Lead Architect at a financial services firm with 10,001+ employees
Real User
Good management and development capability, but the API runtime is too heavy
Pros and Cons
  • "The most important features are the API management and API development."
  • "The API gateway and API runtime are too heavy, which means that it is not suitable for microservices."

What is our primary use case?

I have API experience with the entire lifecycle using Mulesoft.

This solution is widely used in API integration and there are many different use cases for it.

What is most valuable?

The most important features are the API management and API development.

What needs improvement?

I don't think that Mulesoft is doing an extremely good job.

The Mulesoft Anypoint API Manager is too heavy and some platforms are difficult to integrate with. The API gateway and API runtime are too heavy, which means that it is not suitable for microservices.

For how long have I used the solution?

I have been using the Mulesoft Anypoint API Manager for three or four years.

How are customer service and technical support?

I have been in touch with technical support.

Which solution did I use previously and why did I switch?

I have a great deal of API experience and I feel that Mulesoft could be doing better. It may be that my standards are a little bit high.

How was the initial setup?

The initial setup is straightforward. From a management point of view, it is okay.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Buyer's Guide
MuleSoft API Manager
August 2024
Learn what your peers think about MuleSoft API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: August 2024.
801,634 professionals have used our research since 2012.
Principal Consultant at a tech services company with 51-200 employees
Consultant
Impressive scalability and transformation layer, with excellent technical support
Pros and Cons
  • "The most valuable feature is the scalability."
  • "With respect to the live help, I have language issues because I can't understand some of the things that I hear."

What is our primary use case?

Our primary use is the interconnectivity of exposed APIs. The transformation layer is huge on the MuleSoft platform.

What is most valuable?

The most valuable feature is the scalability.

What needs improvement?

With respect to the live help, I have language issues because I can't understand some of the things that I hear.

For how long have I used the solution?

I just recently completed the Mulesoft Anypoint API Manager training, and have just begun working to get things set up. I am still learning my way around the platform.

My company has two active connections.

What do I think about the stability of the solution?

Stability-wise, it has been excellent.

What do I think about the scalability of the solution?

Scalability is one of the key features of this solution. We're just at the beginning so we do plan on increasing usage.

How are customer service and technical support?

Technical support for this product is excellent.

The resources are out there.

How was the initial setup?

The initial setup is complex.

What about the implementation team?

We deployed with our in-house team.

What was our ROI?

Our largest return on investment is a specific use case called Digital Account Opening. As a financial services firm, this is a process that entails paperwork, fax machines, and so on. With the implementation of this solution, it's going to be automatic.

What's my experience with pricing, setup cost, and licensing?

The pricing is very expensive, although you get a lot of power from the product. We're just scratching the surface of it.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Consultant at a computer software company with 1,001-5,000 employees
Real User
Straightforward to set up and good for investigating API security
Pros and Cons
  • "The most valuable feature is the ability to investigate APIs."
  • "Better documentation to help explain each of the features would be really helpful."

What is our primary use case?

My primary use case is investigating the pros and cons of different platforms for the benefit of the application lifecycle. This includes security and other aspects. One of my goals is to make it easier to create API inventories.

What is most valuable?

The most valuable feature is the ability to investigate APIs.

What needs improvement?

The interface could be made more user-friendly.

Better documentation to help explain each of the features would be really helpful.

For how long have I used the solution?

I have been using Mulesoft Anypoint API Manager for about six months.

How are customer service and technical support?

I have not needed to contact technical support.

How was the initial setup?

The initial setup was straightforward. The length of time required for deployment varies based on the requirements. It is not always the same, but the average is a few hours.

What about the implementation team?

I implemented this solution.

What other advice do I have?

This is a good solution but nothing is perfect and there is always room for improvement.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Management Systems Manager at a comms service provider with 5,001-10,000 employees
Real User
Eeasy to use, easy to integrate, and has a good developer portal
Pros and Cons
  • "The developer portal is easy to integrate. It is easy to use, easy to integrate, and I like the developer portal."
  • "I would like to see more automation. Operations are done manually. It should also automate in the operation."

What is our primary use case?

Our primary use case is for connecting IT systems between each other. Because there are so many interconnections. It makes the connection easy to manage and simplify.

What is most valuable?

The developer portal is easy to integrate. It is easy to use, easy to integrate, and I like the developer portal.

What needs improvement?

I would like to see more automation. Our operations are mainly between the IT applications and manual site transfer. Operations are done manually. It should also automate in the operation.

For how long have I used the solution?

It's new, you could say that we're beginners. 

What do I think about the stability of the solution?

The stability is good. They are powerful products.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The price is a bit expensive. It's hard to budget.

What other advice do I have?

I would rate Mulesoft an eight out of ten. Not a ten because of the pricing. 

I would recommend it.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dipanjan_Nandi - PeerSpot reviewer
Senior Architect at a consultancy with 10,001+ employees
Real User
Valuable testing stubs and policy enforcement with room for better security and cost management
Pros and Cons
  • "The most valuable feature of MuleSoft API Manager is Exchange, where we store all the API specifications and build the documentation for each API."
  • "From an API management perspective, MuleSoft's API Manager is not as powerful as some other tools available."

What is our primary use case?

Our primary use case for MuleSoft API Manager is to manage APIs and publish APIs so that whoever is the consumer can understand and access the API specifications on the exchange. 

They can build their codes based on those specifications when calling or consuming our APIs or pushing data to our APIs. It is also used for testing purposes, as API Manager provides stubs for initial testing, which helps consumers.

How has it helped my organization?

The MuleSoft API Manager has facilitated the management and publication of APIs, enhancing efficiency by providing clear API specifications for consumers. Its testing stubs also aid in initial testing, improving the overall development and integration process.

What is most valuable?

The most valuable feature of MuleSoft API Manager is Exchange, where we store all the API specifications and build the documentation for each API. This helps consumers, testers, and support teams to understand what the API does, including its features, expected field values, and methodologies used. Policy enforcement capabilities such as rate limiting, throttling, and authentication/authorization policies are also quite useful.

What needs improvement?

From an API management perspective, MuleSoft's API Manager is not as powerful as some other tools available. Features like monetization and advanced security, which are present in Apigee, are missing. 

I also want the API Manager to be used as a separate product apart from MuleSoft's other integration solutions. 

Additionally, the licensing cost is high, and many clients are looking to switch due to this.

For how long have I used the solution?

I have been working with MuleSoft API Manager for almost five to six years.

What do I think about the stability of the solution?

Stability-wise, MuleSoft API Manager is quite good. However, other products in the market are more stable.

What do I think about the scalability of the solution?

MuleSoft API Manager offers a lot of scalability options. It provides auto-scaling features, which are great; however, the VCOs required for this scaling are costly. If you understand the methodology, the scaling process is excellent.

How are customer service and support?

From a technical support perspective, MuleSoft provides pretty good support. They offer a good level of partner and client support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup for MuleSoft API Manager is simple. The documentation provided by MuleSoft is straightforward, making the platform setup easy if followed properly.

What's my experience with pricing, setup cost, and licensing?

The licensing cost of MuleSoft is high compared to other solutions like Apigee and Azure API Management, leading some clients to prefer those instead.

Which other solutions did I evaluate?

I considered Apigee, Azure API, and Kong as potential alternatives to MuleSoft API Manager. Apigee and Azure API provide more advanced features and lower costs.

What other advice do I have?

Depending on the client's requirement, MuleSoft is recommended if a comprehensive integration solution is needed, including API management, transformation, interface building, and proxy creation. However, if only an API management platform is needed, other solutions like Apigee or Azure API may be more cost-effective.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: August 2024
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Buyer's Guide
Download our free MuleSoft API Manager Report and get advice and tips from experienced pros sharing their opinions.