MuleSoft API Manager Reviews

The tool has a private area. It also has a cloud deployment option. 

The solution's price is high. 

I am using the tool for more than six years. 

The solution is very stable. I would rate its stability an eight out of ten. 

The tool is scalable. I would rate its scalability a nine-point five out of ten. 

The product's support is good. 

Positive

The tool's setup is easy and quick. 

I would rate the product's pricing a seven-point five out of ten. 

I would rate the solution a nine out of ten. AWS is cheaper than MuleSoft. 

I have used this solution for an Europe based customer. They have ticketing tools like ServiceNow and other applications in their multiple locations including Asia, the Pacific and North America. The idea was to integrate data communication between those applications.

When using the Mulesoft Anypoint Platform, it has a wide range of connectors that are readily available to connect with the multiple applications. They have specifically categorized the API application into three parts; backend APIs, middle APIs (which handles a business process), and front end layer APIs. These distributed API applications make Mulesoft a well matured and organized platform. 

Migrating any existing middleware platform to Mulesoft is difficult because of the transformation, conversion and integration involved. Better tools are needed to achieve quicker time to market.

The security infrastructure for this solution could be improved. Other API tools have more security options available. API Connect, for example, has specifically designed policies where I can customize my security framework for internal and external users. That kind of infrastructure is not available with Mulesoft.

I have used Mulesoft API Management for one year. 

This is a stable solution if the hardware is set up properly. You need to monitor the load of the APIs and the bandwidth they use to achieve maximum throughput. 

This is a scalable solution. 

We have hardly needed assistance from a technical perspective because their infrastructure is powerful and after sale service is good. I would rate it a four out of five.

The initial setup is complex when it comes to establishing the connectivity between on-premise services and cloud services. Deployment took between six and eight months. We have two junior resources who are responsible for maintenance but the solution does not require much maintenance after being pushed to production. 

Mulesoft is great in terms of reusability. When I design APIs for backend application, they can be reused because they are independent of the business flow. It is a good overall solution compared to other API management technologies with a quick time to value. 

The pricing for this solution is cheaper than GCP and Bluemix.

I would rate this solution a seven out of ten. 

We use the product to integrate different systems in our organization. 

The product improved data exchange processes by enhancing communication between various messaging queues. There was a heavy reliance on queues for indexing clusters and data transfer in this particular environment. The product facilitated the transfer of messages from one queue to another, ensuring data flow and processing across different topics.

We have issues with the tool's pricing. The product seemed to have most of the features required for the tasks I was working on. I didn't feel the need for additional features. However, one aspect that could be improved is making the platform more user-friendly for non-technical users. While it's not necessarily complex, it does require some familiarity. Unlike open-source tools available online, accessing and using this product may not be as straightforward. It needs to offer training to its users. 

MuleSoft Anypoint API Manager's deployment is easy. They had already completed the implementation when I got involved. My role was more about ensuring that everything was functioning properly. 

I rate the solution an eight out of ten. 

Functional:  Integrate Supply Chain automation; Financial System integrations

Technical: Expose API's to Trading Partners

It's provided a complete and architecturally sound solution for building publicly facing API's that can be consumed and invoked by client-side devices, such as mobile. Calling APIs from JavaScript sounds easy, but it must be secure and performance driven. Mulesoft allows for that.

Integrating cloud to cloud or SaaS to on premise has its considerations, and Mulesoft improves the development, design, and implementation of integrating federated systems and datastores across clouds, networks, and domains.

• Ability to create and test API "microservices" using RAML
• Develop policies that can be applied and re-used across API's and trading partners
• Strong security and integration to identity providers to protect public facing APIs
• Intuitive development tools based on fundamental computer science concepts, drag/drop
• Simple cloud and hybrid cloud deployment models. Good security by putting each application onto a separate VM in the cloud.
• Large set of connectors
• Innovative concept with "Connector Marketplace" which is similar to Salesforce.
• Solid integration with DevOps and continuous integration tools.
• Good build for its transformation, translation, and orchestration features. For example, visual mapping, an IDE for building visual flows, drag and drop connectors and templates.

• Mulesoft doesn't provide a complete stack. For example, it doesn't have BPM/Workflow, BAM, or Identity Management products.
• The User Interfaces on the Mulesoft tools aren't as nice as some of it's competitors.
• Improved business level analytics is currently on the roadmap.
• We created a framework for transaction management since one is not provided out of the box.

There have been no stability issues.

Good scalability in AWS/EC2.

Customer Service:

10/10 - They have a very strong customer success and professional services team.

Technical Support:

9/10 - They're very quick to help with tickets and deploy fixes.

I have used Software AG webMethods and Oracle SOA Suite at other customers, but none have switched.

I've implemented it both ways. Their vendor team is 10/10 for their RapidStart program to help customer with their initial use cases.

Consider cloud vs. on-premise. Have a good vision of your medium term needs so you can plan for growth. Develop an API/integration roadmap

For API we looked at Apigee, Axway, Mashery, and CA Layer 7.

For ESB/SOA we looked at SAG webMethods, and IBM.

Our approach is to know your use cases (through workshops), and map them back to vendor capabilities to scorecard the platforms.

We use the product to integrate and orchestrate data and manage APIs across multiple services.

MuleSoft Anypoint API Manager has the most valuable data components and can integrate APIs across multiple microservices.

The product’s price could be better. They should provide training and development programs to enable the skills and capabilities of users. It would help them build a robust ecosystem similar to Salesforce.

We have been using MuleSoft Anypoint API Manager for six months.

It is a stable software.

The product is scalable. It is suitable for enterprise companies with legacy infrastructure and multiple technologies.

The technical support services are good. However, the quality of support depends on the scale of the team. The junior staff find it difficult to handle the queries. At the same time, it is easy to communicate with senior executives.

Neutral

MuleSoft Anypoint API Manager has some advantages over other products. It is a brand and has proximity to Salesforce and AWS cloud.

The initial setup process is complex for entry-level resources. They need to learn the server-side component of integration. A full-stack developer finds the process easier.

The product is highly priced compared to other advanced software. It is affordable only for tier-one customers.

I advise customers to build a strong technical and integration design team. MuleSoft Anypoint API Manager is a strong product and provides services beyond API management. It is ideal for large companies. It could offer packages for small businesses as well.

I rate it an eight out of ten.

I am an enterprise architect.  I work with Anypoint API Manager and MQ as part of my role in MuleSoft projects.

Typically, the customers use it to capture events from Salesforce in the auto industry, sending these events to their backend systems. They mainly process events from Salesforce.

The ease of maintaining Anypoint MQ and applying policies on APIs is particularly valuable.

So, the ease of policy maintenance and API functionality are key features for me. They streamline business processes by allowing configurable control over policies, instead of writing codes and making maintenance more straightforward.

Overall, it's quite efficient. However, I'd suggest more control over MQ restarts and greater transparency in traffic management.

I have been using this solution for five years. I am working with the MuleSoft 4.0 stack.

I would rate the stability a nine out of ten. It's mostly stable. However, sometimes, visibility is less in terms of monitoring messages. We lack the capability to restart queues on our own, which is why I rated it nine. Otherwise, it's reliable for regular use.

I would rate the scalability a ten out of ten. It's scalable, so if we need more licenses or queues, we can easily get them.

I've worked on at least ten different projects using this. We have multiple customers using this solution. Our customers are small, medium, or enterprise businesses.

Customer service and support are always great. Whenever we face issues, especially with Anypoint MQ's lack of transparency, we reach out to them. They respond quickly, identifying the issue, and we can set up a call or troubleshoot over email if needed.

Positive

The initial setup is quite straightforward and user-friendly. It's mostly deployed on the cloud.

Deployment is quick since it's a SaaS model. We primarily focus on configuration.

I would rate the pricing a six out of ten. It's not very expensive, reasonably priced. There are no additional costs. 

I would definitely recommend it. It's a fantastic product. Overall, I would rate it a nine out of ten. 

I use MuleSoft Anypoint API Manager to manage and work on APIs for my company.

MuleSoft Anypoint API Manager is a great solution. I like it very much because of its speed of delivery and because it allows API-led integration.

I also find MuleSoft Anypoint API Manager beneficial because it gives me a lot of information about who's consuming my APIs. It also has an analytics feature.

As a solution, it's easy to use. I also like that you can manage APIs easily on it.

An area for improvement in MuleSoft Anypoint API Manager is the process of applying policies because it's manual. It would be great if MuleSoft could make the process easier, particularly by automating it.

I also want to see more features added to MuleSoft Anypoint API Manager. One example is deploying an API without manual intervention to make processes faster.

I've been working with MuleSoft Anypoint API Manager for five years.

I found the stability of MuleSoft Anypoint API Manager good, so the solution is a ten out of ten in that area.

Scalability is a problem in MuleSoft Anypoint API Manager mainly because of the cost to scale it. Scaling the solution is very expensive, so it's a real problem because my company needs to create a lot of architecture to solve the scalability issue, mainly because it has many APIs, which means more interfaces and channels. After all, one API is bound to a channel point of entry, and you have to separate each application or two or three applications to improve scalability, which is very difficult for my company.

Scalability-wise, I rate MuleSoft Anypoint API Manager as five out of ten.

MuleSoft Anypoint API Manager provided excellent technical support, so it's a ten for me on a scale of one to ten.

Positive

We used a different solution before MuleSoft Anypoint API Manager but went with MuleSoft Anypoint API Manager for digital transformation.

The initial setup for MuleSoft Anypoint API Manager was easy.

I'm giving it a ten out of ten in terms of setup.

My company has a lot of APIs, so for thirty applications, the total time it took to deploy MuleSoft Anypoint API Manager was two hours.

Our in-house team deployed MuleSoft Anypoint API Manager for the company.

I want MuleSoft Anypoint API Manager to be cheaper because when you scale up, it becomes very costly. Price-wise, I'd give it a seven out of ten.

I work as a tech lead. My company is a MuleSoft Anypoint API Manager customer.

About ten people from different departments take care of the deployment and maintenance of MuleSoft Anypoint API Manager.

I'd tell others planning to implement MuleSoft Anypoint API Manager that scaling the solution can be costly. Hence, it's essential to factor in the costs. I'd also tell others that MuleSoft Anypoint API Manager is easy to use. Still, as a solution, it would benefit more from improved DevOps to make it even easier for users and result in more business for MuleSoft.

I'm rating the solution eight out of ten because it's easier to run and manage than others.

This solution was primarily used for data retrieval.

Anypoint API Manager's most valuable feature is its connectors.

In the next release, Mulesoft should make it easier for people who don't have the native connectors to build their own rather than using the APA from the power platform or outlet.

The stability is pretty good, I haven't seen any issues with it.

I didn't see any issues while using the APIs and connectors, which means it's scalable.

The initial setup was pretty straightforward because we purchased support from Mulesoft, so their engineers took care of it. However, using it within the user-integrated cloud was a bit tricky.

I would give Anypoint API Manager a rating of nine out of ten.