The tool has a private area. It also has a cloud deployment option.
Sr. Manager at Visionet Systems Inc.
A stable and scalable solution with good support
Pros and Cons
- "The tool has a private area. It also has a cloud deployment option."
- "The solution's price is high."
What is most valuable?
What needs improvement?
The solution's price is high.
For how long have I used the solution?
I am using the tool for more than six years.
What do I think about the stability of the solution?
The solution is very stable. I would rate its stability an eight out of ten.
Buyer's Guide
MuleSoft API Manager
November 2024
Learn what your peers think about MuleSoft API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The tool is scalable. I would rate its scalability a nine-point five out of ten.
How are customer service and support?
The product's support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's setup is easy and quick.
What's my experience with pricing, setup cost, and licensing?
I would rate the product's pricing a seven-point five out of ten.
What other advice do I have?
I would rate the solution a nine out of ten. AWS is cheaper than MuleSoft.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Tech Lead Integrations - Engineering at Ailos
Easy to use and set up; has an analytics feature and good integration
Pros and Cons
- "MuleSoft Anypoint API Manager is a great solution. I like it very much because of its speed of delivery and because it allows API-led integration."
- "An area for improvement in MuleSoft Anypoint API Manager is the process of applying policies because it's manual. It would be great if MuleSoft could make the process easier, particularly by automating it."
What is our primary use case?
I use MuleSoft Anypoint API Manager to manage and work on APIs for my company.
What is most valuable?
MuleSoft Anypoint API Manager is a great solution. I like it very much because of its speed of delivery and because it allows API-led integration.
I also find MuleSoft Anypoint API Manager beneficial because it gives me a lot of information about who's consuming my APIs. It also has an analytics feature.
As a solution, it's easy to use. I also like that you can manage APIs easily on it.
What needs improvement?
An area for improvement in MuleSoft Anypoint API Manager is the process of applying policies because it's manual. It would be great if MuleSoft could make the process easier, particularly by automating it.
I also want to see more features added to MuleSoft Anypoint API Manager. One example is deploying an API without manual intervention to make processes faster.
For how long have I used the solution?
I've been working with MuleSoft Anypoint API Manager for five years.
What do I think about the stability of the solution?
I found the stability of MuleSoft Anypoint API Manager good, so the solution is a ten out of ten in that area.
What do I think about the scalability of the solution?
Scalability is a problem in MuleSoft Anypoint API Manager mainly because of the cost to scale it. Scaling the solution is very expensive, so it's a real problem because my company needs to create a lot of architecture to solve the scalability issue, mainly because it has many APIs, which means more interfaces and channels. After all, one API is bound to a channel point of entry, and you have to separate each application or two or three applications to improve scalability, which is very difficult for my company.
Scalability-wise, I rate MuleSoft Anypoint API Manager as five out of ten.
How are customer service and support?
MuleSoft Anypoint API Manager provided excellent technical support, so it's a ten for me on a scale of one to ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used a different solution before MuleSoft Anypoint API Manager but went with MuleSoft Anypoint API Manager for digital transformation.
How was the initial setup?
The initial setup for MuleSoft Anypoint API Manager was easy.
I'm giving it a ten out of ten in terms of setup.
My company has a lot of APIs, so for thirty applications, the total time it took to deploy MuleSoft Anypoint API Manager was two hours.
What about the implementation team?
Our in-house team deployed MuleSoft Anypoint API Manager for the company.
What's my experience with pricing, setup cost, and licensing?
I want MuleSoft Anypoint API Manager to be cheaper because when you scale up, it becomes very costly. Price-wise, I'd give it a seven out of ten.
What other advice do I have?
I work as a tech lead. My company is a MuleSoft Anypoint API Manager customer.
About ten people from different departments take care of the deployment and maintenance of MuleSoft Anypoint API Manager.
I'd tell others planning to implement MuleSoft Anypoint API Manager that scaling the solution can be costly. Hence, it's essential to factor in the costs. I'd also tell others that MuleSoft Anypoint API Manager is easy to use. Still, as a solution, it would benefit more from improved DevOps to make it even easier for users and result in more business for MuleSoft.
I'm rating the solution eight out of ten because it's easier to run and manage than others.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
MuleSoft API Manager
November 2024
Learn what your peers think about MuleSoft API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Cloud systems architect at Encamina
An affordable API solution to integrate various applications
Pros and Cons
- "It provides various advantages in the integration field, including support for Azure services and cloud integrations."
- "It can offer workflows, orchestration, and webhooks."
What is our primary use case?
We use the solution to integrate various applications and services, whether it's integrating Salesforce or other third-party systems.
How has it helped my organization?
The solution is crucial for businesses, especially those looking to streamline their operations through seamless integration. The platform offers features for API monitoring, security, and lifecycle management.
The MuleSoft Anypoint API Manager simplifies workflow documentation for Azure Logic Apps and Azure Functions. It's a valuable tool for managing APIs, whether you work directly with MuleSoft or within the Azure ecosystem. It simplifies workflow documentation for MuleSoft applications and APIs.
What is most valuable?
The platform offers seamless integration of code and visual components. Anypoint API Manager provides various advantages in the integration field, including support for Azure services and cloud integrations. It facilitates integration across multiple systems, including Salesforce and other CRM.
What needs improvement?
The solution’s scalability and integration could be enhanced. Also, it can offer workflows, orchestration, and webhooks.
For how long have I used the solution?
I have been using MuleSoft Anypoint API Manager for two years.
What do I think about the stability of the solution?
The product is stable and has 15 nodes.
What do I think about the scalability of the solution?
The solution is scalable. 20 people are using this solution.
How are customer service and support?
Customer support is user-friendly.
How was the initial setup?
The initial setup is easy. You deploy it or install it to the project. To set up your project in MuleSoft, you need API ops tools, and Anypoint is one option for this setup.
What's my experience with pricing, setup cost, and licensing?
The product is cheap and similar to Apigee or Azure.
What other advice do I have?
I recommend this solution since it is stable.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 20, 2024
Flag as inappropriateTechnical Lead at a tech services company with 11-50 employees
Improves data exchange processes by enhancing communication between various messaging queues
Pros and Cons
- "The product improved data exchange processes by enhancing communication between various messaging queues. There was a heavy reliance on queues for indexing clusters and data transfer in this particular environment. The product facilitated the transfer of messages from one queue to another, ensuring data flow and processing across different topics."
- "We have issues with the tool's pricing. The product seemed to have most of the features required for the tasks I was working on. I didn't feel the need for additional features. However, one aspect that could be improved is making the platform more user-friendly for non-technical users. While it's not necessarily complex, it does require some familiarity. Unlike open-source tools available online, accessing and using this product may not be as straightforward. It needs to offer training to its users."
What is our primary use case?
We use the product to integrate different systems in our organization.
What is most valuable?
The product improved data exchange processes by enhancing communication between various messaging queues. There was a heavy reliance on queues for indexing clusters and data transfer in this particular environment. The product facilitated the transfer of messages from one queue to another, ensuring data flow and processing across different topics.
What needs improvement?
We have issues with the tool's pricing. The product seemed to have most of the features required for the tasks I was working on. I didn't feel the need for additional features. However, one aspect that could be improved is making the platform more user-friendly for non-technical users. While it's not necessarily complex, it does require some familiarity. Unlike open-source tools available online, accessing and using this product may not be as straightforward. It needs to offer training to its users.
How was the initial setup?
MuleSoft Anypoint API Manager's deployment is easy. They had already completed the implementation when I got involved. My role was more about ensuring that everything was functioning properly.
What other advice do I have?
I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Mar 16, 2024
Flag as inappropriateSolution architect at a consultancy with 10,001+ employees
API management tool that is reliable with a wide range of connectors that are readily available
Pros and Cons
- "When using the Mulesoft Anypoint Platform, it has a wide range of connectors that are readily available to connect with the multiple applications."
- "Migrating any existing middleware platform to Mulesoft is difficult because of the transformation, conversion and integration involved. Better tools are needed to achieve quicker time to market."
What is our primary use case?
I have used this solution for an Europe based customer. They have ticketing tools like ServiceNow and other applications in their multiple locations including Asia, the Pacific and North America. The idea was to integrate data communication between those applications.
What is most valuable?
When using the Mulesoft Anypoint Platform, it has a wide range of connectors that are readily available to connect with the multiple applications. They have specifically categorized the API application into three parts; backend APIs, middle APIs (which handles a business process), and front end layer APIs. These distributed API applications make Mulesoft a well matured and organized platform.
What needs improvement?
Migrating any existing middleware platform to Mulesoft is difficult because of the transformation, conversion and integration involved. Better tools are needed to achieve quicker time to market.
The security infrastructure for this solution could be improved. Other API tools have more security options available. API Connect, for example, has specifically designed policies where I can customize my security framework for internal and external users. That kind of infrastructure is not available with Mulesoft.
For how long have I used the solution?
I have used Mulesoft API Management for one year.
What do I think about the stability of the solution?
This is a stable solution if the hardware is set up properly. You need to monitor the load of the APIs and the bandwidth they use to achieve maximum throughput.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We have hardly needed assistance from a technical perspective because their infrastructure is powerful and after sale service is good. I would rate it a four out of five.
How was the initial setup?
The initial setup is complex when it comes to establishing the connectivity between on-premise services and cloud services. Deployment took between six and eight months. We have two junior resources who are responsible for maintenance but the solution does not require much maintenance after being pushed to production.
What was our ROI?
Mulesoft is great in terms of reusability. When I design APIs for backend application, they can be reused because they are independent of the business flow. It is a good overall solution compared to other API management technologies with a quick time to value.
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is cheaper than GCP and Bluemix.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Architect at HCL Technologies
Is easy to deploy and configure, and is highly stable and usable
Pros and Cons
- "MuleSoft has given the API solution a 3-tiered architecture. This means that there are multiple channels available in one application. The usability is very high."
- "MuleSoft has advanced features but is slower."
What is most valuable?
You can find SLA there. You can do the security level that you need. You can also do any authentication, authorization, implementation, etc.
You can create it yourself and publish it. While publishing, if there is a unique ID generated by that, it will be implemented there while creating the application. While deploying to the cloud, the Mule runtime is internally created and embedded in the API Manager.
All of these features are available in the cloud, and you can configure it. It is of great benefit to the customer.
MuleSoft has given the API solution a 3-tiered architecture. This means that there are multiple channels available in one application. The usability is very high.
What needs improvement?
MuleSoft has advanced features but is slower.
For how long have I used the solution?
I've been working with this solution since 2017.
What do I think about the stability of the solution?
It is highly stable, and that's why MuleSoft is booming. Mulesoft Anypoint API Manager internally uses the AWS availability zone. When one availability zone is down, then it will automatically route to another availability zone. You will not find this kind of stability on-premises because you can have server issues. However, on the cloud it's very stable and very reliable.
What do I think about the scalability of the solution?
MuleSoft has horizontal and vertical scaling capabilities.
How are customer service and support?
The technical support is good, but it is a new solution, so it will take time to mature. I would give technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy. You may have some issues when you deploy it for the first time if the team is new, but once you do it, the next time it will not take much time.
You just need half a day or one day of training, and any team member can implement the solution.
Maintenance wise, it doesn't require a lot because it's on the cloud. You do have to monitor some things on your end, but other maintenance issues are taken care of by MuleSoft.
What other advice do I have?
You will need to look at your requirements and choose the solution.
Message Broker, ACE only has ESB and does not have the gateway. You will have to buy additional software, but MuleSoft has embedded both API and ESB. This is called method-oriented architecture.
In terms of the speed and process, I prefer Message Broker, ACE technology IIB. In my current project, we are processing 25 MB to 50 MB files, and Message Broker is able to do it. However, with MuleSoft it would take more time. MuleSoft has advanced features but is slower.
I would rate Mulesoft Anypoint API Manager at ten on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: integrator
Salesforce CPQ Consultant at Milo
Integrates with endpoints in backend
Pros and Cons
- "We're using MuleSoft API Manager to integrate with an endpoint in our backend system to import much information into Salesforce. Other tools didn't allow for as many API calls, so we used it to create a new endpoint."
- "The tool needs to improve customization and interface."
What is our primary use case?
We're using MuleSoft API Manager to integrate with an endpoint in our backend system to import much information into Salesforce. Other tools didn't allow for as many API calls, so we used it to create a new endpoint.
What needs improvement?
The tool needs to improve customization and interface.
For how long have I used the solution?
I have been using the product for a year.
What do I think about the scalability of the solution?
I rate the solution's scalability a nine out of ten.
How are customer service and support?
The technical support has been very responsive. I've opened three cases, and the previous ones were solved quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
I'm currently deploying MuleSoft API Manager, but it's not fully deployed. There have been some challenges, mainly related to IP restrictions, which I believe are on our side. The testing phase took about two months due to people being on holiday. I'm hoping the actual deployment will go quickly, but I'm unsure how long it might take as technical issues could arise.
What was our ROI?
I can't say definitively about cost savings since we're still in the testing phase. MuleSoft uses separate testing and production environments, with more resources allocated to production. So far, in testing, it works fine and does everything it needs to, but I'm not sure how performance will compare in production.
What other advice do I have?
We faced IP restriction challenges, which we resolved by changing the authentication method from an API key. This solved the issue for now, but we'll need to verify it again in production.
Based on my 2-3 years of experience with MuleSoft products, I'd rate MuleSoft API Manager eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 6, 2024
Flag as inappropriateChief Executive Officer at Customersoft Innovation
Stable software with efficient API management features
Pros and Cons
- "MuleSoft Anypoint API Manager has the most valuable data components and can integrate APIs across multiple microservices."
- "They should provide training and development programs to enable the skills and capabilities of users."
What is our primary use case?
We use the product to integrate and orchestrate data and manage APIs across multiple services.
What is most valuable?
MuleSoft Anypoint API Manager has the most valuable data components and can integrate APIs across multiple microservices.
What needs improvement?
The product’s price could be better. They should provide training and development programs to enable the skills and capabilities of users. It would help them build a robust ecosystem similar to Salesforce.
For how long have I used the solution?
We have been using MuleSoft Anypoint API Manager for six months.
What do I think about the stability of the solution?
It is a stable software.
What do I think about the scalability of the solution?
The product is scalable. It is suitable for enterprise companies with legacy infrastructure and multiple technologies.
How are customer service and support?
The technical support services are good. However, the quality of support depends on the scale of the team. The junior staff find it difficult to handle the queries. At the same time, it is easy to communicate with senior executives.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
MuleSoft Anypoint API Manager has some advantages over other products. It is a brand and has proximity to Salesforce and AWS cloud.
How was the initial setup?
The initial setup process is complex for entry-level resources. They need to learn the server-side component of integration. A full-stack developer finds the process easier.
What's my experience with pricing, setup cost, and licensing?
The product is highly priced compared to other advanced software. It is affordable only for tier-one customers.
What other advice do I have?
I advise customers to build a strong technical and integration design team. MuleSoft Anypoint API Manager is a strong product and provides services beyond API management. It is ideal for large companies. It could offer packages for small businesses as well.
I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Download our free MuleSoft API Manager Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Buyer's Guide
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