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it_user527220 - PeerSpot reviewer
Service Manager IT at a tech company with 51-200 employees
Real User
Performance and density are two important things for us. I am looking forward to the SolidFire integration.

What is most valuable?

All-flash performance and density are two important things for us. In terms of performance, we have a humongous database. Before this solution, we had a lot of performance issues. With this tool, we were able to nail them down to at least 20-30% performance gain. In terms of density, I don't have the numbers, but it is definitely better than the older disk-based solutions.

How has it helped my organization?

The business benefit is the rate. If you have better performance from your critical ERP applications and databases, that's a gain from the cost perspective. We are able to manage our data centers better from the space perspective. Those two pieces are the key benefits.

What needs improvement?

At a recent NetApp conference, I got a lot of good ideas from the sessions where they are trying to bring in a newer AFF. That should be good. I am looking forward to the SolidFire integration. That will give us more benefits.

How are customer service and support?

I have not used technical support personally, but we do use technical support on our operational issues. The team is getting pretty good response from them.

Buyer's Guide
NetApp AFF
January 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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Which solution did I use previously and why did I switch?

This is where my organization's innovation comes into the picture. They keep their eye on the market and what's going on. We started that relationship around two years ago and we started ten years ago with NetApp.

We also keep an eye on how we can improve from a data center perspective. We are a big data center provider and we look at how we can make our data center more cost effective.

What was our ROI?

The ROI is good. AFF is definitely pricier than other solutions, but the price gets compensated by performance and the density.

What other advice do I have?

When looking for a vendor, I definitely look the product they are offering. I look at what the change is and how it will make a change for us. I look at the costs and benefits, the ROI, and the operation.

I am not technical, so I cannot give technical advice. However, I am part of the decision-making process at my organization. We are the central hub of providing the whole infrastructure to the company. We do a lot of homework. If we decide that we want to go with this solution and we can prove the ROI to our senior leadership, then that's that. We are then on it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527310 - PeerSpot reviewer
Storage Architect at a tech vendor with 10,001+ employees
Real User
Potential hardware issues have been removed from the equation.

How has it helped my organization?

It has improved my organization by being able to remove potential hardware issues from the equation; knowing that we're getting top throughput and performance from the system; and then being able to contain customer workloads within their subscribed tiers using QoS.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

What is most valuable?

The most valuable feature is the low-latency, high-performance utilizations of the system; being able to deliver a high-tier storage performance for high-impacting customer applications.

What needs improvement?

There's nothing that I can think of that they haven't introduced with what they announced at a recent NetApp conference, with the built-in workflow automation, where you can basically deploy it in a matter of minutes for a dedicated workflow. They've built all that into the ONTAP 9. From my experience, that might be the only missing piece: If you have standard deployments to follow in those workflows, it's almost a push-button build, essentially.

Across the entire FAS platform, or maybe even across the entire product line, I would like to see some sort of bare-metal deployment configuration standard. It would be nice if we could use DSC, Puppet or something like that to do bare-metal deployments within an environment for standard configurations, such as auto-support and so on. You can accomplish that now via PowerShell and scripting, but if you could have a server that constantly monitored that and kept everything within a standard configuration for that node; kind of like the rest of the industry is doing with platform standardization.

You have a lot of flexibility to do that through scripting and other means, but there's nothing enforcing it. In other environments, for bare-metal hardware for compute, you can run Puppet or DSC (Desired State Config) through Microsoft. You can create configuration files for that physical hardware. If anyone goes in and makes a change, you could either alert or alert and automatically set it back to what it should be. Something to monitor, some way to do that at a bare-metal level, in the hardware-node configuration; that would be the only improvement I can think of.

What do I think about the stability of the solution?

Stability is the same as the whole FAS series line; very stable, huge up time, non-disruptive upgrades and capabilities. It falls in line with the rest of the family.

What do I think about the scalability of the solution?

It scales both horizontally and vertically with clustered Data ONTAP.

How are customer service and technical support?

I have not used support directly for the All Flash.

For other issues, NetApp support is not as good as it used to be. They've restructured their support organization a couple times over the last couple of years. It seems difficult to get a high-priority ticket through for an experienced engineer. It takes a while to get a hold of somebody who can actually help you with your problem.

Because we're a partner and we have certified engineers on our staff, when we call in, we don't need Tier 1 support. It's very hard to get escalation up to an escalation engineer who's going to be able to solve our problem. It didn't used to be that way. I've worked with NetApp for probably over nine years now.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

Which solution did I use previously and why did I switch?

We decided to invest in the All Flash FAS basically because of constant customer demand for a higher-tier, flash-based storage option. We didn't currently have anything with any other vendor available. It wasn't a storage offering that we had; not necessarily one that we thought we needed, because we use QoS and service levels within our environment, but customer demand mitigated purchasing an offering.

Previously, it was all hybrid NetApp FAS. We run NetApp throughout our entire environment, but we didn't have anything dedicated flash SSD. We would run flash pools in hybrid aggregate configurations, and then we would use QoS and service levels to guarantee SLOs. Customers, not really knowing what they want, hear the word "flash" and think they want flash storage for their application. Then, when they ask for it, and you don't have it as an offering, you're now an incomplete solution. Out of industry necessity, I would say, we've added it to our portfolio.

How was the initial setup?

Initial setup was pretty straightforward, the same as any other FAS solution, except for when you get into the disk slicing and other features for setting up your root aggregates. It’s pretty standard configuration, pretty easy. That has been our experience.

Which other solutions did I evaluate?

We looked at a couple of other options, just to see. It was between the All Flash FAS, which, because we're primarily a NetApp shop, was our first choice; we looked at Nimble and Tintri as potential other options; and then we also talked to NetApp about SolidFire as well.

We ended up going with the NetApp solution because there wasn't enough of a compelling reason to switch to a different architecture, to a different competitor, to take us outside of our current architecture, standards. There wasn't a good enough reason to not make that decision.

The main criteria for me when selecting a vendor to work with are full feature sets within a product, multiple avenues for manageability, and tie-ins to other possible orchestration applications; something that fits very well into the modern architecture and the direction that the industry's going, with automation, cloud and service on demand; and the ability to tie in to all of those, seamlessly into all of those requirements.

What other advice do I have?

Make sure that you understand the entire storage portfolio, that you understand your requirements. Don't get into the situation that a lot of people get into – that we typically got into ourselves – and purchase something because you need it as an offering. The All Flash FAS solution is a great solution and it fits right into your current infrastructure if you're running clustered ONTAP and you're familiar with All Flash FAS, but understand your workload and make sure you're getting what you need.

I don't know that I have that good of a reason for my rating. Based on what I saw at a recent NetApp conference, when it comes to solid-state requirements, the SolidFire solution is probably more in line with that type of workload because you can set the minimum requirements. SolidFire introduced the minimum requirements for a workload, which will guarantee that workload that SLA. Within the FAS solution, you can just guarantee the SLO. You can set ceilings on everyone, but you can't guarantee that someone's going to get that performance every time if they need it. I would say that's the only thing, and then SolidFire fills that need in the portfolio. I'd say that would be the only reason why the All Flash FAS doesn’t get a perfect rating.

We are looking into purchasing SolidFire as well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp AFF
January 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
it_user351156 - PeerSpot reviewer
Senior Consultant at Ahd Hellweg Data GmbH & Co. KG
Consultant
My client's data warehouse system and ERP is ten times faster with Flash FAS than with hard discs. Inline deduplication would be great to have.

What is most valuable?

We find the flexibility of having the access protocols all in one box and clustered Data ONTAP to be the most valuable features.

It's quite simple to install and fast to integrate into existing ecosystems. Also, it's very easy to handle the monitoring on an enterprise grade.

How has it helped my organization?

For the company I installed this for, their data warehouse system and ERP is ten times faster than it was before when they were using hard discs. We can work much faster on customer situations and requests than before.

What needs improvement?

Inline deduplication would be great to have, but everything else is fantastic.

For how long have I used the solution?

We've been using it for six months to help run VDI, server virtualization, OLTP databases, date warehouse, and mail subsystems.

What do I think about the stability of the solution?

No failures yet at the four customers I’ve installed this for.

What do I think about the scalability of the solution?

It is expandable as you can mix it with normal High-Availability pairs, so it's very scalable.

How are customer service and technical support?

Customer Service:

Customer support issues have normally been cleared up in one business day, so it's been really great.

Technical Support:

Normal issues like performance problems and parts replacement are infrequent and are taken care of quickly.

Which solution did I use previously and why did I switch?

I’ve only been working with NetApp products.

How was the initial setup?

It only took one day for the initial setup of a normal system, including performance and system monitoring. So setup is quite fast and straightforward.

What about the implementation team?

I implement it for our customers.

What other advice do I have?

Partner choice is important when using enterprise storage. They can give you a lot more help when you have questions, train you, and give you other managed services if you need. You can combine this with normal hardware support. There are three levels of partners--

Normal reseller: You order the product and NetApp will send you a technician to install the system.

Professional Services Partner: They install the system and implement a complete solution like VDI environments. They will not normally provide support cases, and it normally reverts to NetApp.

Service Certified partner: They will give you the hardware or replace your hardware (normal hardware service), help you with updates and maintenance work, install the AFF in the field, and they can give you a more managed services background. This same partner can help you with hardware replacement, software hiccups, and problems with the surrounding ecosystem.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at a government with 201-500 employees
Real User
Stable and scalable with good interface, configuration, and flexibility
Pros and Cons
  • "It has a good interface. Its configuration and flexibility are also good."
  • "Its integration could be improved."

What is most valuable?

It has a good interface. Its configuration and flexibility are also good.

What needs improvement?

Its integration could be improved.

For how long have I used the solution?

I have been using this solution for a few years. I am using NetApp FAS AFF A300.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I am satisfied with their technical support.

Which solution did I use previously and why did I switch?

I have been using NetApp solutions for the last 15 years. I have also used EMC, which is also good, but flexibility-wise, NetApp is better.

How was the initial setup?

Its initial setup is easy. The deployment took a few days.

What other advice do I have?

I would rate NetApp FAS Series a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SysAdminacb3 - PeerSpot reviewer
Sys Admin at a financial services firm with 201-500 employees
Real User
Replication and performance are key features for us - we have extemely low latency
Pros and Cons
  • "Replication would be one of the most valuable features."
  • "The SRA stuff that intergrades with SRM is a problem point. It's a pain point. The support personnel aren't always knowledgeable on that product. At times, they are not even aware what product is supported and what is not, when one has been deprecated and there is a new one out, and what the bug fixes of the newer version are."

What is our primary use case?

We use it for all of our VM storage.

How has it helped my organization?

I don't know if it improved the way our organization functions, but I know we don't have any storage outages or slowdowns at this point. We just did a refresh about six months ago to the A700s and we have been very happy with the performance of those boxes.

Our latency is extremely low. We average below a millisecond.

What is most valuable?

The replication would be one of the most valuable features. That's not just on the All Flash FAS, but that's a big one. The performance is also good.

What needs improvement?

I'm not sure if they can do it. We are using encryption. I'd like the deduplication crossed volumes encrypted. But I don't know if that's really technically possible.

What do I think about the stability of the solution?

The stability has been really good. We've had just a couple of minor hardware issues but nothing big; DIMMs that were bad and that had to be replaced. But it's been very good so far.

What do I think about the scalability of the solution?

I know it scales but we are not looking to scale it out at this point.

How is customer service and technical support?

Technical support is a little hit and miss, at least with the particular things that I've called for. The SRA stuff that intergrades with SRM is a problem point. It's a pain point. The support personnel aren't always knowledgeable on that product. At times, they are not even aware what product is supported and what is not, when one has been deprecated and there is a new one out, and what the bug fixes of the newer version are.

How was the initial setup?

It was straightforward. We did greenfield. We went to two new data centers so the installation of it was pretty straightforward.

What about the implementation team?

We used an integrator. It was very good. We partnered with them a couple times before, which makes for a pretty easy and seamless transition. And ONTAP is easy that way anyway, but they do a really good job of making it an easy transition.

Which other solutions did I evaluate?

We were pretty heavily invested in NetApp. We did look at INFINIDAT, but it just wasn't something that we were comfortable with.

What other advice do I have?

The product is about a nine out of then. We have been very happy with the performance. There have been a few minor issues. We failover a couple times a year. In some of the failovers, the SRAs haven't worked exactly as designed. If the SRA was better, maybe not bundled in with the whole Snap solution, that might help.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SeniorIn28f7 - PeerSpot reviewer
Senior in technology and engineer at a marketing services firm
Real User
Ease of use, stablility, and excellent support have been the prime benefits for us

What is our primary use case?

We use it for data storage.

How has it helped my organization?

We have more storage capacity. Managing it is easier and it's available anytime we want it.

What is most valuable?

  • Ease of use
  • Availability

What needs improvement?

Everybody's moving to the cloud. We, as a financial company, are moving to it as well. We need to find out what about the security of the information that we have on it. That's the main thing that they need to talk be talking about. How secure is that information?

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The stability is extremely good. It's very stable. We've been running it for about four years now. We haven't had any hiccup with it so far. Okay, there have been a few here and there, but they have been easy to resolve with the engineers that we have.

What do I think about the scalability of the solution?

The reason we have it is that it's very scalable.

How are customer service and technical support?

Technical support is excellent. We have an excellent team with NetApp. They help us and they are available anytime that we need them.

Which solution did I use previously and why did I switch?

We knew we needed to invest in a new solution because everybody is moving forward. We don't want to stand still.

How was the initial setup?

The initial setup was straightforward. They had all the codes with them, they just implemented them on the system and, next thing we knew, it was up and running.

What about the implementation team?

We used a consultant for the deployment. Our experience with them was extremely good. They knew what they were talking about, they made it easy, and didn't take a long time.

What was our ROI?

The amount of data that's stored is increasing day by day. We are a financial company so we have new customers every day and we need to keep their information safe and secure. It definitely has that return on investment in that we didn't have to invest in something else, outside of what we have now.

Which other solutions did I evaluate?

There was one other option we looked at but it didn't have the scalability. It also didn't have the support that we needed. The experience that we have with NetApp support is excellent.

What other advice do I have?

I would definitely encourage colleagues to go ahead with it. I have had a great experience with it. I would definitely encourage them that this is the way to go.

I rate this product at ten out of ten. It's easy. Once you know your way around it, there is nothing to it. You can do it in a flash.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Specialist at a financial services firm with 1,001-5,000 employees
Real User
MetroCluster provides business continuity and is a critical part of our contingency setup
Pros and Cons
  • "MetroCluster provides business continuity and is a critical part of our contingency setup."
  • "The speed is important; no more problems caused by high latency."
  • "I would like it to be an IP as our network is mainly IP-based."
  • "FC and ATTO bridges are still needed for cross datacenter replication."

What is our primary use case?

  • Using NetApp AFF 8060 in two-node MetroCluster configuration.
  • Used for NAS protocols only. 
  • CIFS and NFS provisioned through several SVMs (vFilers). 
  • Shares for normal company office files, Oracle Middleware binaries, Citrix profiles, and more.

How has it helped my organization?

Used to run an older FAS with FC drives. We were always having trouble with performance. AFF is fast, with low latency, and plenty of I/O headroom. Management is fairly easy as we know our way around NetApp from experience with the old FAS. 

What is most valuable?

The speed is important; no more problems caused by high latency. 

MetroCluster provides business continuity and is a critical part of our contingency setup. 

What needs improvement?

  • FC and ATTO bridges are still needed for cross datacenter replication. 
  • I would like it to be an IP as our network is mainly IP-based. 
  • The ATTO bridges add to the total cost of the system.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527097 - PeerSpot reviewer
System Engineer at a consumer goods company with 1,001-5,000 employees
Vendor
We use it for virtualization of the Xen desktops and also our VMware systems.

What is most valuable?

It's fast. That's all it needs to be is fast.

We use it for virtualization of the Xen desktops and also our VMware systems. That's it.

How has it helped my organization?

It doesn't improve the way I work. I don't get to use it, really.

It's faster than spinning disk. I don't have people complaining about it being slow. We're still ramping up in the production but our busy season is a little bit later this year. Right now, it's faster than spinning disk.

What needs improvement?

In the GUI, I'd like to be able to click a button that says "sync load-sharing mirrors". There are certain configuration things that you can't do if your load-sharing mirrors aren't synced. It would be easier to click that in the GUI, rather than actually issue the command line every time. It's burnt me a few times on configuration.

When we did our upgrade, if we could have done it without doing a whole migration; the migration was painful. Going from 7-mode to CDOT is painful. To make that easier is the only way to get the rating higher.

For how long have I used the solution?

We have been using it for six months.

What do I think about the stability of the solution?

We haven't had any stability issues yet. It's only six months old so I would hope there's no hardware issues with it yet.

What do I think about the scalability of the solution?

We haven't had to scale it yet, so right now it's a relatively new install.

How are customer service and technical support?

Their technical support's good. Most of the questions haven't been in regards to the AFF hardware; it's all been more configuration with the ONTAP, the CDOT. They've been helpful. We're getting through the issues.

Which solution did I use previously and why did I switch?

This was just a hardware replacement and the promotional deals that NetApp had to offer basically made buying an AFF solution comparable to buying an old spinning disk solution, so it was a combination. We have two nodes that have spinning disks and two nodes that are AFF. To have the whole thing spinning disk, the difference in price made it a no-brainer going with part of it being AFF.

How was the initial setup?

The networking is extremely complex. They advertise it as pretty simple but you have to get through a big install phase before it becomes simple. That's my impression.
To prepare for that install phase and make it a little less complex, make sure your NetApp partner knows what they're doing, by talking to people.

Which other solutions did I evaluate?

We go through different vendors depending on what we're looking at. Last time, it was Hitachi, EMC and NetApp. One reason we decided on NetApp was that we were replacing a NetApp. We had high confidence it was going to work. Then, its pricing.

What other advice do I have?

The NetApp partner you're working with is important. Understand what you're trying to do and the networking stuff, to make sure that it fails over and everything works from a networking standpoint. I'm guessing it's probably where it's the weakest, so it's the most frustrating for me.

When I look for a vendor for a solution such as AFF or spinning disk, we put together requirements, check them off and weigh the requirements against the vendors. In the end, we make a decision and we also make sure they're comparable in regards to pricing. Quotes are pulled from multiple vendors.

The requirements depend on the application. We buy our storage for specific stuff. As an example, I work at Jostens. We store billions of images. The NetApp product line really wasn't a fit for that, but for our home directories, some of our virtualization desktop stuff and our VMware stuff, NetApp was a great fit.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.