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SeniorIn28f7 - PeerSpot reviewer
Senior in technology and engineer at a marketing services firm
Real User
Ease of use, stablility, and excellent support have been the prime benefits for us

What is our primary use case?

We use it for data storage.

How has it helped my organization?

We have more storage capacity. Managing it is easier and it's available anytime we want it.

What is most valuable?

  • Ease of use
  • Availability

What needs improvement?

Everybody's moving to the cloud. We, as a financial company, are moving to it as well. We need to find out what about the security of the information that we have on it. That's the main thing that they need to talk be talking about. How secure is that information?

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NetApp AFF
December 2024
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For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The stability is extremely good. It's very stable. We've been running it for about four years now. We haven't had any hiccup with it so far. Okay, there have been a few here and there, but they have been easy to resolve with the engineers that we have.

What do I think about the scalability of the solution?

The reason we have it is that it's very scalable.

How are customer service and support?

Technical support is excellent. We have an excellent team with NetApp. They help us and they are available anytime that we need them.

Which solution did I use previously and why did I switch?

We knew we needed to invest in a new solution because everybody is moving forward. We don't want to stand still.

How was the initial setup?

The initial setup was straightforward. They had all the codes with them, they just implemented them on the system and, next thing we knew, it was up and running.

What about the implementation team?

We used a consultant for the deployment. Our experience with them was extremely good. They knew what they were talking about, they made it easy, and didn't take a long time.

What was our ROI?

The amount of data that's stored is increasing day by day. We are a financial company so we have new customers every day and we need to keep their information safe and secure. It definitely has that return on investment in that we didn't have to invest in something else, outside of what we have now.

Which other solutions did I evaluate?

There was one other option we looked at but it didn't have the scalability. It also didn't have the support that we needed. The experience that we have with NetApp support is excellent.

What other advice do I have?

I would definitely encourage colleagues to go ahead with it. I have had a great experience with it. I would definitely encourage them that this is the way to go.

I rate this product at ten out of ten. It's easy. Once you know your way around it, there is nothing to it. You can do it in a flash.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527397 - PeerSpot reviewer
Systems Architect at University of Iowa
Vendor
The systems actually started acting like real computers, not like a virtual system.

What is most valuable?

The valuable feature for us was, we started our VMware solution on a mid-tier NetApp solution. When we went to All Flash FAS our changes went form about a 5 or 10 millisecond response time to 1 millisecond. The systems actually started acting like real computers, not like a virtual system.

How has it helped my organization?

The benefits for our organization are that our customers actually noticed, and that's pretty hard to do sometimes. It was really good because they actually noticed the response times changing and that our virtualization system actually became more responsive for them.

What do I think about the stability of the solution?

Our stability has been very good. We haven't seen any down-time for five or six years probably.

What do I think about the scalability of the solution?

Scalability on NetApp is unforeseen. I'm sure we're going to buy more. I'm sure the fact that we are using clustered NetApp, we can take that stuff and move the next heads into the next cluster and then just migrate things, and nobody notices in the background. That's probably the best thing about the scalability.

How is customer service and technical support?

The technical support is really good. We don't use it that much because I have a few guys on my team that are really good with the product. But the technical support, whenever we need them, is great. We actually work with Sirius Computer Solutions, our partner. They help us figure out where we should upgrade to. They'll come in and they'll do technology things to make sure that we are going for the next solution that will help our product.

How was the initial setup?

We did the initial setup. I would say it was an eight out of 10. There were some issues but it was okay. They helped us fix it, and we figured it out. That's mostly because we just like to do it ourselves, because we want to see what we're doing and what's in our datacenter.

Which other solutions did I evaluate?

Yes, we evaluated other solutions but the NetApp solution seemed to be the best one for what we were doing, and for simplicity of moving from the current solution to the next solution.

What other advice do I have?

If a colleague was evaluating storage solutions I would tell them to buy NetApp. The decompression, the dedup, all those things that happen, are just better then everybody else's platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp AFF
December 2024
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
it_user731157 - PeerSpot reviewer
IT Business Partner at a tech services company with 1,001-5,000 employees
Consultant
We have seen a speed improvement, and our applications are a lot faster

What is most valuable?

  • The Flash component for performance
  • The management
  • ONTAP
  • The features that ONTAP now has with the availability to work with the cloud.

How has it helped my organization?

We have seen a speed improvement, and our applications are a lot faster.

What needs improvement?

Probably on the management side of things. It is very complex.

For how long have I used the solution?

Probably six months.

What do I think about the stability of the solution?

Not really.

What do I think about the scalability of the solution?

It is pretty scalable.

How are customer service and technical support?

Tech support is very good, so give it an eight out of 10.

Which solution did I use previously and why did I switch?

It was an older system. It was a disc based system. So, we were looking for performance improvement.

It was a natural progression from the previous system, so it was just more of an upgrade rather than a new system.

How was the initial setup?

It was reasonably straightforward. We received a lot of knowledge on the net about ONTAP systems, so the setup has improved.

What other advice do I have?

The NetApp ONTAP system is a very good system to work with and use. Very versatile and once you know how things work in the NetApp world, then it makes it very easy to keep the systems for a long time, to work with them, and they work very well.

It is a brand new system, and it works extremely well. Performance improvements are as expected.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user750561 - PeerSpot reviewer
Storage Admin at Bay View Financial Trading
Vendor
​Speed, storage efficiency mean no complaints from customers and we don't have to buy as much space

What is most valuable?

  • Easy to manage.
  • It's quick. It's very fast.
  • We've been getting something like 27-to-1 compression, so it's been really good.

How has it helped my organization?

Because of the speed and storage efficiency, we have no complaints from the customer and we don't have to buy as much space, because we can compress it.

What needs improvement?

I know we're looking at cloud solutions, so maybe if they have something cloud-based, that might be something. It could be important soon. Right not it's not but it could change soon for us.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

We haven't had any down-time yet. So far the disks are really reliable, so I'm happy about that.

What do I think about the scalability of the solution?

We haven't had to buy any new flash for a while because of the compression. So far, being able to compress the data has been able to help us save money on buying more disks.

How are customer service and technical support?

I haven't had to use it yet. I've been able to do it myself so far.

NetApp's been responsive on other issues. So far, on the flash side, I haven't had any issues to have to call them.

Which solution did I use previously and why did I switch?

We needed something quick for our SQL DBAs, so that was the recommended path that we take, and it's been great so far.

We were using the 600 Gig drives, regular SCSI drives, and they weren't fast enough. We switched because of the complaints of how slow the disk worked prior to us moving over to the flash.

How was the initial setup?

We had a vendor help us, but it seemed like it was pretty straightforward.

What other advice do I have?

Our primary use case is for SQL databases. We use it for block storage.

We are more likely to consider NetApp for a mission-critical storage system, based on our experience, because of the speed. We have a cluster, so the high availability. Those are the two.

Most important criteria when selecting a vendor:

  • Dependability, like at 3:00 in the morning, if I need help, they're there. That's really number one for me.
  • The willingness to be able to train me so I can do it and I don't have to constantly call them.

Those are the two, my major factors.

To a colleague in another company who's researching a similar product I would say, "Go for it." If they don't want to be woken up in the middle of the night saying their backups are slow, they've got to go with the fast disks.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user750672 - PeerSpot reviewer
Senior Sys Admin at a tech services company
Consultant
The scalability is excellent. We added a shelf three weeks ago and it took less than 10 minutes.

What is most valuable?

  • The speed
  • Performance
  • The storage efficiency is very good.
  • We use the SnapMirror for disaster recovery, though not for tiering.

How has it helped my organization?

By moving everything to the All Flash Array, our outage times have gone dramatically down, if not disappeared completely, for the most part.

We are more likely to consider NetApp for our mission critical storage systems based on our experiences with AFF. We are actually moving all of our production data onto our AFF system right now as it's been extremely fast and stable.

What needs improvement?

More reporting on a granular level within system command.

For how long have I used the solution?

I have personally used NetApp for 15 years now. A long time.

What do I think about the stability of the solution?

It's extremely stable. We've never had an issue with it, even through multiple OS upgrades.

What do I think about the scalability of the solution?

It's excellent. We added a shelf three weeks ago and it took less than 10 minutes.

How are customer service and technical support?

We haven't used technical support yet.

However, I would recommend if someone is researching NetApp and similar solutions that they take a look at the support offered by other companies and look at what Netapp offers as well.

Which solution did I use previously and why did I switch?

Our existing solutions, which were Netapp, were basically just overrun.

How was the initial setup?

I was involved in the initial setup and it was straightforward.

Which other solutions did I evaluate?

We looked at not only Netapp, but we looked at EMC which was the big one. Then we started looking at some cloud providers, but we actually moved away from that.

We had a very high impression of NetApp as a vendor of high-performance sound storage before purchasing AFF, and an extremely high impression of them afterwards.

What other advice do I have?

The primary use case for our All Flash system is VMware. It's NFS-based, therefore it's NAS-based.

Most important criteria when selecting a vendor:

Typically, with vendor selection, it's going to be more about the support after. Most of the features across the vendors that I've talked to are pretty much on par with everybody else.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user351189 - PeerSpot reviewer
Senior Infrastructure Architect at a consultancy with 51-200 employees
Consultant
I expect it to provide us a lot more speed because of low latency and clustered Data ONTAP, although the current version has some problems with global deduplication.

What is most valuable?

Clustered Data ONTAP

Low latency

My company uses mostly NetApp products, so I have existing knowledge of using their products.

How has it helped my organization?

We're still testing it, but I expect it to provide us a lot more speed because of low latency and clustered Data ONTAP.

What needs improvement?

They still have to reduce in price when compared to their competitors. Also, the current version has some problems with global deduplication.

For how long have I used the solution?

It's not yet in full production, but I have been testing the product for few month now with VMware.

What was my experience with deployment of the solution?

I've had no issues deploying it in our test environment.

What do I think about the stability of the solution?

We do not expect any issues, and have had none so far.

What do I think about the scalability of the solution?

It has problems with deduplication when done globally.

How is customer service and technical support?

Customer Service:

Their customer service is one of the best, and I am a demanding customer.

Technical Support:
  • Tier 1 – room for improvement as they hold onto tickets for too long
  • Tier 2– much more serious

How was the initial setup?

From my experience with NetApp products, initial setup is going to be nice and easy. We are very techy, so it was easy for us.

What about the implementation team?

The majority of work was based on existing knowledge, but we also got help from the vendor.

Which other solutions did I evaluate?

We considered Kaminario and XtremIO. We chose NetApp in order to utilize current resources.

What other advice do I have?

It has better adaptation than pure flash solutions such as XtremIO. It’s important to learn the weak spots of the suppliers in the market, and I can say that I have great expectations for the migration of the flash array to disc via cluster.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user351153 - PeerSpot reviewer
IT Administrator for Storage and Virtualization at Eurofins
Vendor
With flash, our customers can see lab results much faster and can then send new requests for labs faster. A couple of areas during setup, could be streamlined or made a little more clear.

What is most valuable?

  • Clustered Data ONTAP
  • Data recovery
  • Protection

How has it helped my organization?

Our company has a web application for post-lab test results, and with flash, the application is much faster than it used to be. The customers can see results much faster and can then send new requests for labs faster.

What needs improvement?

At the moment it's perfect to me because I haven’t used it that long.

For how long have I used the solution?

We've used it for about a month with different applications for laboratory software.

What was my experience with deployment of the solution?

We had no issues with deployment.

What do I think about the stability of the solution?

So far the stability is excellent

What do I think about the scalability of the solution?

It scales to our needs.

How are customer service and technical support?

Customer Service:

The customer service is pretty good.

Technical Support:

The technical support is pretty good.

Which solution did I use previously and why did I switch?

We used NetApp FAS previously and switched to the flash version.

How was the initial setup?

The initial setup was generally straightforward, though there were a couple areas that could be streamlined or made a little more clear in terms of which direction we should go.

What about the implementation team?

We used a vendor team.

What was our ROI?

It's too early for us to tell.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

It’s a pretty good solution; go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user351150 - PeerSpot reviewer
System Specialist at Fujitsu Sweden AB
Consultant
It sped up our data queries and we can work more efficiently. These queries are now done in seconds rather than minutes, affecting everything we do on a day-to-day basis.

What is most valuable?

It’s really reliable and fast. My customers have several other NetApp systems, but here they really needed the low latency.

Also, clustered Data ONTAP is valuable.

How has it helped my organization?

It sped up our data queries and we can work more efficiently. These queries are now done in seconds rather than minutes, affecting everything we do on a day-to-day basis.

What needs improvement?

I haven’t encountered anything the customer needs that this solution can’t do.

For how long have I used the solution?

We've used the 8080 for eight months and the 8060 for two months. They're used mainly for VMware products and SQL databases.

What do I think about the stability of the solution?

I haven’t had any stability problems yet with our current customers.

What do I think about the scalability of the solution?

It scales to our needs.

How are customer service and technical support?

Customer Service:

8/10

Technical Support:

We haven’t needed to escalate to NetApp’s tech support.

Which solution did I use previously and why did I switch?

I went from working with NetApp FAS to AFF, so I stayed in the family. The customer was satisfied with their FAS system but needed lower latency, so it was a clear choice.

How was the initial setup?

The initial setup was very straightforward. When you've worked with NetApp for a while, it is very easy to setup their new systems. If you are new to the system, then there is a learning curve, but NetApp provides great documentation.

What about the implementation team?

I implement it for our customers.

What other advice do I have?

It’s a great choice, and you are on the right path using this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.